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Top 10 DevRev Alternatives & Competitors

(133)4.5 out of 5

If you are considering DevRev, you may also want to investigate similar alternatives or competitors to find the best solution. Help Desk Software is a widely used technology, and many people are seeking reliable, secure software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to DevRev include features and user experience. The best overall DevRev alternative is Zendesk Support Suite. Other similar apps like DevRev are Fin by Intercom, Freshdesk, Jira Service Management, and Zoho Desk. DevRev alternatives can be found in Help Desk Software but may also be in Live Chat Software or Service Desk Software.

Best Paid & Free Alternatives to DevRev

Zendesk Support Suite
Fin by Intercom
Freshdesk
Jira Service Management
Zoho Desk
Salesforce Service Cloud
Jira
Sprinklr Service

Top 10 Alternatives to DevRev Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how DevRev stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Insurance, and Education Management, and find the best product for your business.

Zendesk Support Suite

By Zendesk

(6,222)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with DevRev:

Reviewers say compared to DevRev, Zendesk Support Suite is:

Slower to reach roi

Better at meeting requirements

See all Zendesk Support Suite reviews

Fin by Intercom

By Intercom, Inc.

(3,448)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with DevRev:

Reviewers say compared to DevRev, Fin by Intercom is:

Slower to reach roi

Easier to set up

Better at meeting requirements

See all Fin by Intercom reviews

Freshdesk

By Freshworks

(3,549)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with DevRev:

Reviewers say compared to DevRev, Freshdesk is:

Slower to reach roi

Easier to set up

Better at meeting requirements

See all Freshdesk reviews

Jira Service Management

By Atlassian

(796)4.2 out of 5

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

Categories in common with DevRev:

Reviewers say compared to DevRev, Jira Service Management is:

Slower to reach roi

Better at meeting requirements

See all Jira Service Management reviews

Zoho Desk

By Zoho

(6,581)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with DevRev:

Reviewers say compared to DevRev, Zoho Desk is:

Slower to reach roi

Better at meeting requirements

Easier to set up

See all Zoho Desk reviews

Salesforce Service Cloud

By Salesforce

(5,630)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with DevRev:

Reviewers say compared to DevRev, Salesforce Service Cloud is:

Slower to reach roi

Better at meeting requirements

See all Salesforce Service Cloud reviews

Jira

By Atlassian

(6,436)4.3 out of 5

Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.

Categories in common with DevRev:

Product Management

Reviewers say compared to DevRev, Jira is:

Slower to reach roi

Better at meeting requirements

See all Jira reviews

Sprinklr Service

By Sprinklr

(512)4.3 out of 5

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

Categories in common with DevRev:

Reviewers say compared to DevRev, Sprinklr Service is:

Slower to reach roi

Better at meeting requirements

See all Sprinklr Service reviews

ClickUp

By ClickUp

(10,338)4.7 out of 5

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

Categories in common with DevRev:

Reviewers say compared to DevRev, ClickUp is:

Slower to reach roi

Better at meeting requirements

Easier to set up

See all ClickUp reviews

#10

HubSpot Service Hub

By HubSpot

(2,539)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with DevRev: