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Better Stack Reviews & Product Details - Page 2

Better Stack Product Details

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Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Explore logs
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Keep your app bug-free with Better Stack!
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We'll call you when your website goes down.
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292 Better Stack Reviews

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292 Better Stack Reviews
4.8 out of 5
292 Better Stack Reviews
4.8 out of 5

Better Stack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Santi U.
SU
SysOps
Mid-Market (51-1000 emp.)
"Great free tier, actually thinking of upgrading"
What do you like best about Better Stack?

The free tier offers 10 heartbeats/monitors which fit my usecase infraestructure like a glove.

- Fast notifications when a heartbeat or monitor fails.

- Likable weekly monitors.

- The capability to export a report to present to our customers to ensure our SLAs.

- The amount of ways you can send alerts. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

- I'd like to test the other ways to send alerts for free to see if they do what I need them to do in order to upgrade my suscription.

- I'd LOVE to be able to change the email subject to something my email filter already detects. Review collected by and hosted on G2.com.

Tristan P.
TP
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Does one thing and does it well."
What do you like best about Better Stack?

I love how easy it is to setup a new monitor. The cloning feature is great and makes it quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

While the free plan is pretty generous with the number of monitors and how often it checks for uptime, I could always use more monitors checking more often. Review collected by and hosted on G2.com.

LS
Group IT Manager
Mid-Market (51-1000 emp.)
"Simply the best"
What do you like best about Better Stack?

BetterStack is extremely user friendly and I got my monitors and logs setup within an hour of signing up. The feature set, even on the lower pricing tiers is very good. I have had to contact customer support a couple of times with account related queries and everything was sorted within a couple of hours.

We use this on a daily basis and it helps keep our system running smoothly. Their SSL certificate monitor, in particular, has also assisted with the security of our websites Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not a lot, everything is very customisable Review collected by and hosted on G2.com.

Rodrigo V.
RV
Software Developer FullStack
Small-Business (50 or fewer emp.)
"A lot to have in very short time."
What do you like best about Better Stack?

Its a base but never basic service that all system must have. It at leas three very useful tools to monitor your productive system: Logging, Alert Incidents and Monitor Stats. It may have others services but the config is so easy that takes a very short time to integrate. Android APP is very limited but has a cool link to login quickly in Better Stack to handle the alert. Interesting use of email to login (no password). Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The logtail is a little laggie and some improvement at rendering the site can be improved. Review collected by and hosted on G2.com.

Thomas P.
TP
Founder
Small-Business (50 or fewer emp.)
"Does the job and pleasant to use"
What do you like best about Better Stack?

Nice to have monitors and heartbeats in the same place as my logs. Structured logging support is useful. Interface is nice and clean. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing much yet, I think I'd prefer slightly higher contrast colour scheme options for the logs. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Thomas! If you’d like to share more details about your color preferences, feel free to reach out at hello@betterstack.com – we’d love to hear your ideas!

Michal J.
MJ
IT expert
Small-Business (50 or fewer emp.)
"Simple and reliable"
What do you like best about Better Stack?

We use Better Stack for simple uptime monitoring within the free Basic plan yet and we are completely satisfied. We switched to Better Stack from another service which recently cancelled its free plan and we were pleasantly surprised at how simple the setup of the Better Stack was and how intuitive the user interface is. It's a pity we didn't find out about this service sooner.:-) Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We haven't encountered any problems on the Better Stack side so far. We still have to solve the occasional blocking of monitoring, but this is more a problem of our webhost, not Better Stack. Review collected by and hosted on G2.com.

Marc F.
MF
Founder and Managing Director
Small-Business (50 or fewer emp.)
"Betterstack is a really well thought through solution for the management of logs and incidents"
What do you like best about Better Stack?

The log telemetry with all of its features is excellent to monitor, analyse and surveil logs. Especially because of our distributed system, it is really helpful to get a consisting monitoring of the applications state. We use a lot of thirdparty APIs, some of them are not that well engineered and regularly have irregularities because of bad change management. With the alert system and incident management our team can easily respond fast. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The billing system was a bit confusing from time to time, which caused us to accidentally switch up the rates & packages two times, without any action in this regards on our side. Their support was really fast and helpful to solve this issues. Review collected by and hosted on G2.com.

MR
Ceo
Small-Business (50 or fewer emp.)
"So good"
What do you like best about Better Stack?

Better stack is very helpful if you are running a server or anything as it notify you when the server is down Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not really any dislikes except spam’s emails. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Michael! If you’re referring to email alert customization, feel free to reach out to us anytime at hello@betterstack.com – we’ll be happy to help!

Tiberiu B.
TB
Full Stack Engineer
Small-Business (50 or fewer emp.)
"Great UX, documentation and features"
What do you like best about Better Stack?

Very good features on the free plan for uptime monitoring. You can start using the product in minutes.

The Playwright testing integration and the status page that can be configured on your custom domain are also really well thought. Not having to get different tools for these features is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing yet, all the experience was very good until now. Review collected by and hosted on G2.com.

Deepak K.
DK
Software Developer
Mid-Market (51-1000 emp.)
"Great Experience"
What do you like best about Better Stack?

The monitors of uptime is the best feature and integration of telemetry (Logs and Metrics) with winston in nodejs is very easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

All thing is okay no issue with using Better Stack. Review collected by and hosted on G2.com.

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Better Stack Features
Baseline
Alerting
Multi-Site Monitoring
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
Dashboards and Visualizations
Alerts and Notifications
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