5,516 Automation Anywhere - RPA | Robotic Process Automation Reviews
The most helpful and must appreciate thing is Automation Anywhere Support and the way they are handling the customer need. They are very much patient with understanding the customer's problem and expectations. Always tend to fulfill customer needs and explain all the aspects in a detailed way so that customers can understand the situation and product. Review collected by and hosted on G2.com.
The SLA time of the ticket. It would be great if we get the response a little earlier. We will be able to create SEV-1 always, but most of the tickets that we are creating are critical and affect the business progress. For SEV-2 also we are waiting for 2 days to get a response and by the time the issues are escalated in another level. Review collected by and hosted on G2.com.
The automation anywhere provides a wide range of functionalities, some of them what I used and felt best was object cloning as it gives the very good scope of capturing the data from the web applications as well as from the desktop applications. There are different commands for different types of applications such as desktop and web applications. the excel automation commands provide very quick and accurate processing of the excel, we can even use excel as the database to fetch the data. The best thing is to create the variables while creating bot in A360 Review collected by and hosted on G2.com.
There are certain minor limitations, as I see sometimes even community and licensed version stops and keep on loading as Deploying Bot. From my end, I feel this has to be fixed IN AA360 or A2019. Review collected by and hosted on G2.com.
IQ Bot works as Smart OCR.
I like the combination of simplicity and intelligence which has been provided by AA. Features like metabot and IQ bot make it best in the market. Most importantly AA keep their tool and its users up-to-date with latest technologies and improvements.
AA provides the way to automate processes offline with Metabot, which none of the other tool provides. IQ bot works as Smart OCR, which is truly amazing and works perfect for invoice processing. Review collected by and hosted on G2.com.
Thing I don’t like about AA is multiple times developer has to rely on writing external vb script. E.g. AA does not provide method to interact with date operation.
There should be options to remove/add commands as per requirement from central repository. Having all commands available which is not being used, takes addition space in development window. Review collected by and hosted on G2.com.
- Multiple deployment solutions (Cloud-based, On-premise, hybrid).
- AA is Easy to learn for beginners be it, developers or business users.
- Easy to integrate with existing systems for IT security and compliance.
- No thick client is required to be installed and only a lightweight bot agent service is to be installed on the AA client.
- Multiple products are provided under 1 roof- IQBot(Cognitive tool for smart Extraction of data from PDFs), AARI(Digital assistant), Discover Bot(Process Discovery and mining), Bot Insights(Business analytics), etc.
- Super-friendly user interface and built-in commands/packages which are easy to drag-drop and use, unlike other competitors which require prior knowledge of .NET/C# to even use variables during development.
- Great amount of documentation and self-learning course material is available on their portal for FREE. Review collected by and hosted on G2.com.
- Support provided by Automation Anywhere can be improved and I would rate the support experience as 6 out of 10.
- Bot agent connectivity is a problem at times and there are issues encountered that only support will be able to resolve.
- IQBot product works great for simple invoices but is unstable if the Invoices are more complex in nature. Review collected by and hosted on G2.com.
I liked being able to manage processes efficiently and that it was easy to use to design the process flow and forget about repetitive and mundane tasks. It is an RPA that offers many very useful features and anyone can learn how to use it. Review collected by and hosted on G2.com.
I have nothing against Automation Anywhere, I think it is a perfect software that does not need more o less. Review collected by and hosted on G2.com.
What I like the most is that the UI is great and it provides a lot of features that are easy to use, I like to create bots quickly and code them to do the work for me without any hassle. Review collected by and hosted on G2.com.
Here I have nothing to say about Automation Anywhere, I like everything. Review collected by and hosted on G2.com.
I like this tool because it shows its potential and it is cloud software and one of the best in the market. I like that it offers a variety of features like monitoring, automation, and bots, and it's usually not complicated at all, so anyone can use it easily. Review collected by and hosted on G2.com.
This tool is enough to automate our processes and so far there are no problems. Review collected by and hosted on G2.com.
Automation anywhere is one of the popular tools among Robotics process automation. The Audit log generated by Automation anywhere is very helpful for our Audit process and then the process discovery is very much useful for the preparation of the process documentation. IQBot is one of the best feature for processing the unstructured data. Review collected by and hosted on G2.com.
Plugin and Bot agent is not working sometimes, it puts our process hold. Review collected by and hosted on G2.com.
The support from the Automation Anywhere team is awesome and the commercial team has shown interest in helping us even when we were hesitant to implement Automation Anywhere in our processes. The services deliver great results and the error rate is much lower than solutions we've used before. Review collected by and hosted on G2.com.
The implementation and the usage were not so simple as it was presented to us, trained employees or a partner company are needed for the successful implementation of the product. Review collected by and hosted on G2.com.
For system automation like ERP and CRM input. Data conversion. Daily system automation Review collected by and hosted on G2.com.
For web version, some function is not work to control the desktop application Review collected by and hosted on G2.com.
