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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,518 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Ahmad R.
AR
RPA Developer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Business Automation with Automation Anywhere"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like automation anywhere for various regions here key point why i like automation anywhere is good for RPA

1. It low code platform but it still feel like real programming which make it more better because it more programmatic solution.

2. It easy and simple to use as compare to other RPA tools like Power automate and Uipath

3. By solving bot game more interesting part of automation anywhere Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

1. For business use license is to much costly for small business it hard to purchase.

2. It available only for windows what about linux.

3. By using community edition we can't fully learn Automation Anyewhere Review collected by and hosted on G2.com.

Manoj M.
MM
Senior Lead Infrastructure Engineer
Enterprise (> 1000 emp.)
"Automation Anywhere - RPA - The complete suite for all your automation needs"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Simple to develop, time to deploy and ease of use is great. The tool is designed to suite needs of business users and running/managing bots is also simplified.

It also supports deployment on cloud and integrates well. The technical support team is very responsive and there are loads of FAQs for getting help on technical issues. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Could have been more user friendly in terms of development and integration of third party codes.

There should be more functionalities related to image automation and citrix automation.

Graphical view instead of line of code view would be better for developers.

More of core programming attributes needs to be supported like support for more types of variables and other .NET framework features so that developers would not need to resort to DLLs/scripts for additional automation functionalities. Review collected by and hosted on G2.com.

Padmakumar C.
PC
Sr. RPA Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Great platform to fulfill not just RPA but beyond"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

A360 is a powerful RPA platform that excels in providing an intuitive, user-friendly interface, making automation accessible even to those without extensive programming knowledge. Its comprehensive features, including IQ Bots for cognitive automation and Process Discovery for identifying automation opportunities, support end-to-end business process automation. The cloud-native architecture and extensive Bot Store ecosystem offer flexibility, scalability, and time-saving pre-built solutions. Additionally, its AI and ML integrations extend capabilities to handle complex use cases, while community resources like Automation Anywhere University and the Pathfinder Community foster skill-building and engagement for developers and professionals alike. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

However, there are areas where improvement could enhance the platform's user experience further. The cost of enterprise-grade licenses and add-ons can be a barrier for smaller businesses. Users occasionally report performance challenges with large datasets and stability concerns with frequent version updates. While basic features are accessible, advanced tools often require deeper technical expertise, which can slow adoption. Additionally, some users experience delays in customer support for more complex issues. Despite these challenges, Automation Anywhere remains a robust platform for organizations seeking scalable and intelligent automation, though refining these aspects could boost its accessibility and reliability even further Review collected by and hosted on G2.com.

Roopan T.
RT
Researcher Ph.D. Student
Small-Business (50 or fewer emp.)
"Automation Anywhere: Efficient and Reliable RPA Solution"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere allows you to automate repetitive and mundane tasks, freeing up your time for more strategic or creative work. It enhances productivity by letting you focus on tasks that truly require human intervention. The platform is intuitive and provides robust tools for designing, deploying, and managing bots with ease. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

While the platform is powerful, it can be overwhelming for beginners due to its steep learning curve. Some features are not as intuitive as expected, and troubleshooting errors can take time without clear documentation. Also, bot performance sometimes varies depending on the system environment, which can affect consistency. Review collected by and hosted on G2.com.

JM
RPA Developer II
Enterprise (> 1000 emp.)
"Excellent and flexible RPA platform"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The tools (packages) available for building RPA automations is extensive. The UI is easy to use and has two different ways of viewing the code, both of which are extremely visual. Having many different types of variables to choose from like string, number, Boolean, table etc. allows you to structure inputs and outputs well and handle most situations. The platform makes capturing parts of any web page or desktop application easy. Being able to break the steps of an automation down into smaller sub-tasks and re-usable components accelerates development and makes the code more manageable. The platform also allows you to trigger automations with file drops or even e-mail, as well as scheduling the automation at specific times of day, days of the week and more. Lastly, being able to call APIs allows for easy integration with other platforms, services, and automations. Implementing an automation is also extremely easy . Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Having multiple developers work on the same project is difficult as once one person has code checked out they are the only one who can edit. There is no 'merge code' functionality as there is on other development platforms. Documentation for each package (feature) could be improved with more examples, screenshots, tips, and use cases. Review collected by and hosted on G2.com.

Nobuhiro Y.
NY
プログラマー
Mid-Market (51-1000 emp.)
"煩雑業務の自動化"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

He likes to work for the conception, planning and realization of business models with human imagination and decision making.

I feel that this is the work that brings value to the company as a human being.

However, although a simple task naturally occurs in the business, such a simple task can be left to the RPA software. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I don't like simple tasks that don't involve decision making and work that doesn't generate value over and over again. However, in practice, what is required from the surroundings is to execute such simple work and repetitive work. Then there is no value as a human being. It can only be repeated. Humans are not such a thing.

Therefore, as a preparatory work to create value to contribute to the company by securing time to create human value, we leave the simple work to RPA to do the same as before. is there. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere Unleashed: Exploring Its RPA Capabilities"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere is a powerful robotic process automation (RPA) platform designed to help businesses streamline operations and improve efficiency. Its AI-driven features allow users to automate repetitive tasks, reducing manual effort and enhancing productivity. The intuitive, cloud-native interface makes automation accessible to users with varying technical expertise, and its process discovery capabilities help identify automation opportunities effortlessly.

Upsides of Using Automation Anywhere:

User-Friendly Interface – Easy to use, even for non-programmers.

AI & Cognitive Automation – Smart bots powered by AI enhance decision-making.

Time-Saving – Automates mundane tasks to boost efficiency.

Scalability – Suitable for businesses of all sizes.

Integration – Works well with various applications like Excel, Salesforce, and SAP. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere is a powerful tool for automating tasks, but it does have some drawbacks. Setting it up can be complicated and often requires help from the company. Some error messages are unclear, making troubleshooting difficult. Customer support can be slow, sometimes taking a long time to resolve issues. The software can lag or stop working unexpectedly, which affects performance. Its pricing is on the higher side, making it less accessible for smaller businesses. Upgrading to a new version can also be tricky and may require extra adjustments. Despite these challenges, Automation Anywhere remains a strong choice for businesses looking to streamline their operations with automation. Review collected by and hosted on G2.com.

JS
System Integration / Automation Manager
Mid-Market (51-1000 emp.)
"RPA - A true breakthrough in programming business processes that seemed impossible."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere makes it easy to create automations for both the beginner and the seasoned Automator. Its versatility is tremendous with both built in modules and functions plus the ability to add custom Python or Scripting to accomplish the task at hand.

Furthermore, the recorder feature makes integration with 3rd party applications its most powerful feature. The ability to duplicate user mouse actions, copy and paste data, and also efficiently loop thru html screens is a winner.

I especially like the ability to capture multiple points on the screen in addition to recording or re-recording a single action this truly makes implementation quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

although the Automation Anywhere customer support is top notch and very responsive. the need to improve the time to repair for bugs and new features is very evident. My expectation is that if a get function is provided it should always be paired with a set function. Review collected by and hosted on G2.com.

Prashant K.
PK
Engineer (RPA)
Small-Business (50 or fewer emp.)
"Automation Anywhere: Redefining RPA with Precision and Innovation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere is easy to use with a simple bot-building interface, making automation accessible even for non-developers. Implementation is straightforward, though some advanced features may require additional setup. Customer support is responsive, but troubleshooting complex issues can take time. The platform is used frequently in enterprise environments due to its scalability and reliability. It offers a wide range of features, including AI-driven automation and cloud-native deployment. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Sometimes updates cause issues, and fixing them can take time. Overall, it’s a solid choice for automation, but it has its quirks

Integration with other systems is smooth, but occasional compatibility issues arise with updates. Review collected by and hosted on G2.com.

Prashant S.
PS
RPA Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Journey of Automation Anywhere From Scratch to Pro"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It's easy to understand, handle the cases, implementing logics and many more things to make daily life easy Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There are some bugs that I encounter during the development of the bot that I could not use Document Automation and IQ bot processor in same process despite of i used this in another bots. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
Automation Anywhe...