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At a Glance
HubSpot Marketing Hub
HubSpot Marketing Hub
Star Rating
(12,699)4.4 out of 5
Market Segments
Small-Business (52.8% of reviews)
Information
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Joonbot Chatbot Builder
Joonbot Chatbot Builder
Star Rating
(16)4.5 out of 5
Market Segments
Small-Business (93.8% of reviews)
Information
Entry-Level Pricing
Free Trial Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that HubSpot Marketing Hub excels in email marketing capabilities, particularly with features like Automated Email Responses and Email Deliverability management, scoring 8.8 and 8.6 respectively. In contrast, Joonbot Chatbot Builder, while strong in chatbot functionalities, does not focus on email marketing, which may limit its effectiveness for users prioritizing this area.
  • Reviewers mention that Joonbot Chatbot Builder shines in ease of setup, achieving a score of 9.4, which is significantly higher than HubSpot's 8.1. This makes Joonbot a more appealing choice for users looking for a quick and straightforward implementation process.
  • G2 users highlight HubSpot's robust lead management features, particularly in Lead Scoring and Grading, which scored 8.0. Users appreciate the comprehensive insights provided, whereas Joonbot's lead management capabilities, while functional, do not match the depth offered by HubSpot.
  • Users on G2 report that HubSpot Marketing Hub provides a more extensive range of integrations, particularly with CRM and email marketing tools, scoring 8.6. Joonbot, while offering some integrations, particularly with E-Commerce and Email Marketing, does not match the breadth of HubSpot's ecosystem.
  • Reviewers mention that Joonbot Chatbot Builder offers superior customization options for chat interfaces, with a score of 8.0 for Templates and 8.5 for Drag and Drop functionality. This flexibility allows users to create tailored experiences, which is a significant advantage for businesses focused on customer interaction.
  • Users say that HubSpot's analytics and reporting features, particularly in Campaign Optimization and ROI Tracking, are highly rated at 8.5 and 7.8 respectively. This comprehensive reporting capability is a key differentiator for users who need detailed insights into their marketing performance, which Joonbot lacks in comparison.
Featured Products
Pricing
Entry-Level Pricing
HubSpot Marketing Hub
Marketing Hub Free
$0.00
Browse all 4 pricing plans
Joonbot Chatbot Builder
Free
Free Trial
Per Month
Browse all 3 pricing plans
Free Trial
HubSpot Marketing Hub
Free Trial is available
Joonbot Chatbot Builder
Free Trial is available
Ratings
Meets Requirements
8.5
8,991
8.8
13
Ease of Use
8.6
9,823
8.8
13
Ease of Setup
8.1
5,673
9.4
9
Ease of Admin
8.5
4,689
8.9
9
Quality of Support
8.7
8,511
9.1
13
Has the product been a good partner in doing business?
8.8
4,606
8.7
9
Product Direction (% positive)
8.8
8,641
7.5
14
Features by Category
8.2
6,124
Not enough data
Email Marketing
8.8
5100
|
Verified
Not enough data
8.9
4969
|
Verified
Not enough data
8.6
4970
|
Verified
Not enough data
8.8
4681
|
Verified
Not enough data
Online Marketing
8.5
4827
|
Verified
Not enough data
8.3
4170
|
Verified
Not enough data
8.1
3891
|
Verified
Not enough data
8.2
4421
|
Verified
Not enough data
8.1
4079
|
Verified
Not enough data
Lead Management
8.6
4615
|
Verified
Not enough data
8.1
4362
|
Verified
Not enough data
8.4
4467
|
Verified
Not enough data
8.0
3980
|
Verified
Not enough data
8.5
4405
|
Verified
Not enough data
8.2
4144
|
Verified
Not enough data
8.4
4125
|
Verified
Not enough data
8.4
4130
|
Verified
Not enough data
Campaign Management
8.2
3724
|
Verified
Not enough data
8.0
3325
|
Verified
Not enough data
7.9
3283
|
Verified
Not enough data
7.2
2438
|
Verified
Not enough data
Social
7.7
3395
|
Verified
Not enough data
8.2
3795
|
Verified
Not enough data
8.2
3762
|
Verified
Not enough data
8.0
3642
|
Verified
Not enough data
7.7
2867
|
Verified
Not enough data
Reporting & Analytics
8.3
4784
|
Verified
Not enough data
8.0
4459
|
Verified
Not enough data
7.6
3620
|
Verified
Not enough data
7.6
3307
|
Verified
Not enough data
7.7
3733
|
Verified
Not enough data
Platform
8.0
3134
|
Verified
Not enough data
8.5
3165
|
Verified
Not enough data
8.7
3134
|
Verified
Not enough data
8.0
2132
|
Verified
Not enough data
7.4
2028
|
Verified
Not enough data
8.6
2967
|
Verified
Not enough data
8.0
2204
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
3147
|
Verified
Not enough data
8.1
2839
|
Verified
Not enough data
8.1
2630
|
Verified
Not enough data
Account Data ManagementHide 20 FeaturesShow 20 Features
8.0
1,510
Not enough data
Lead Intelligence
7.8
1058
|
Verified
Not enough data
8.0
1092
Not enough data
8.1
1139
Not enough data
Lead Management
8.3
1227
Not enough data
7.5
1057
Not enough data
8.1
1115
Not enough data
Marketing Campaigns
7.9
1077
Not enough data
7.4
968
Not enough data
7.6
1021
Not enough data
7.9
1010
|
Verified
Not enough data
8.1
1169
Not enough data
Campaign Execution
7.8
1059
Not enough data
7.9
993
Not enough data
7.7
938
Not enough data
8.7
1307
Not enough data
Agentic AI - Account Data Management
6.7
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
6.9
6
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
7.9
1,972
7.3
8
Messenger
8.0
1140
|
Verified
8.1
8
7.5
968
|
Verified
Feature Not Available
7.9
1182
|
Verified
Feature Not Available
7.8
1108
|
Verified
7.3
8
Channels
8.0
1369
|
Verified
Feature Not Available
8.2
1349
|
Verified
7.9
7
7.1
770
|
Verified
Not enough data
6.9
669
|
Verified
Feature Not Available
7.5
729
|
Verified
Feature Not Available
Customers
8.2
1417
|
Verified
Feature Not Available
8.3
1403
|
Verified
Not enough data
8.3
1549
|
Verified
6.9
7
8.4
1496
|
Verified
7.1
7
8.2
1403
|
Verified
6.7
5
Agentic AI - Conversational Marketing
6.7
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
6.1
6
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
53
Not enough data
Design and Customization
6.8
51
Not enough data
7.6
48
Not enough data
7.8
49
Not enough data
7.8
49
Not enough data
Campaigns
7.6
46
Not enough data
7.8
46
Not enough data
7.7
45
Not enough data
7.6
45
Not enough data
Integrations
8.1
47
Not enough data
7.3
44
Not enough data
6.9
42
Not enough data
7.2
45
Not enough data
Generative AI
6.3
47
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
8.0
278
Not enough data
Attribution Modeling
8.1
235
Not enough data
7.8
229
Not enough data
7.5
214
Not enough data
7.4
207
Not enough data
7.0
204
Not enough data
7.6
218
Not enough data
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
7.8
207
Not enough data
7.3
192
Not enough data
8.3
233
Not enough data
8.4
238
Not enough data
Reporting
8.4
260
Not enough data
8.3
247
Not enough data
8.1
252
Not enough data
Account-Based Orchestration PlatformsHide 11 FeaturesShow 11 Features
8.4
276
Not enough data
Platform Basics
8.5
211
Not enough data
8.5
214
Not enough data
8.4
214
Not enough data
Platform Data
8.3
210
Not enough data
7.9
205
Not enough data
Platform Additional Functionality
8.4
230
Not enough data
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account-Based Web and Content ExperiencesHide 4 FeaturesShow 4 Features
8.5
721
Not enough data
Platform Basics
8.2
510
Not enough data
8.6
593
Not enough data
Platform Reporting
8.5
608
Not enough data
8.6
651
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.3
2,777
Not enough data
Content & Collaboration
8.3
1191
Not enough data
8.3
1246
Not enough data
8.1
939
Not enough data
8.4
1014
Not enough data
8.7
1320
Not enough data
8.3
882
Not enough data
Social Management
8.2
2095
Not enough data
8.6
2272
Not enough data
8.4
2013
Not enough data
8.4
2159
Not enough data
8.1
1580
Not enough data
8.2
860
Not enough data
7.3
232
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
8.3
423
Not enough data
Platform Basics
8.2
343
Not enough data
8.1
356
Not enough data
Platform Data
8.0
350
Not enough data
8.0
350
Not enough data
8.5
396
Not enough data
8.2
355
Not enough data
Platform Additional Functionality
8.0
340
Not enough data
8.2
359
Not enough data
8.3
354
Not enough data
Agentic AI - Customer Journey Analytics
6.4
7
Not enough data
6.2
7
Not enough data
7.1
7
Not enough data
6.7
7
Not enough data
Social Media AdvertisingHide 34 FeaturesShow 34 Features
8.4
1,595
Not enough data
Platform Interoperability
8.0
524
Not enough data
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
8.2
1225
Not enough data
Campaign Management
8.3
1240
Not enough data
8.2
1181
Not enough data
8.2
1108
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
1001
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
1035
Not enough data
8.0
985
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Targeting
8.4
1112
Not enough data
8.2
1029
Not enough data
8.0
926
Not enough data
8.0
904
Not enough data
Platform
8.3
1080
Not enough data
8.2
1227
Not enough data
8.8
1253
Not enough data
8.8
1278
Not enough data
8.6
1102
Not enough data
8.3
1223
Not enough data
8.7
1266
Not enough data
8.4
976
Not enough data
8.4
1170
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.1
1,511
Not enough data
Page Customization
8.4
1267
|
Verified
Not enough data
7.9
1306
|
Verified
Not enough data
7.9
1194
|
Verified
Not enough data
8.1
1235
|
Verified
Not enough data
Page Optimization
8.2
1097
|
Verified
Not enough data
8.1
1209
|
Verified
Not enough data
8.2
1249
|
Verified
Not enough data
7.8
1135
|
Verified
Not enough data
Integrations
7.4
679
|
Verified
Not enough data
8.7
1165
|
Verified
Not enough data
8.5
1163
|
Verified
Not enough data
Generative AI
7.2
269
Not enough data
Agentic AI - Landing Page Builders
6.2
7
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account-Based AnalyticsHide 17 FeaturesShow 17 Features
8.2
1,011
Not enough data
Agentic AI - Account-Based Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
8.0
702
Not enough data
8.3
735
Not enough data
8.3
752
Not enough data
Lead Management
8.4
818
Not enough data
7.7
695
Not enough data
8.2
765
Not enough data
Marketing Campaigns
8.0
722
Not enough data
7.6
634
Not enough data
7.9
693
Not enough data
8.0
691
Not enough data
8.2
798
Not enough data
8.1
744
Not enough data
Account-Based ExecutionHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
3,337
Not enough data
Marketing Operations
7.8
2060
|
Verified
Not enough data
8.3
2497
|
Verified
Not enough data
8.0
2268
|
Verified
Not enough data
8.5
2298
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.3
2696
|
Verified
Not enough data
8.4
2935
|
Verified
Not enough data
7.8
2199
|
Verified
Not enough data
8.1
2387
|
Verified
Not enough data
8.1
2225
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
6.0
14
Not enough data
5.4
13
Not enough data
6.2
13
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Marketing Hub
HubSpot Marketing Hub
Joonbot Chatbot Builder
Joonbot Chatbot Builder
HubSpot Marketing Hub and Joonbot Chatbot Builder are categorized as Conversational Marketing
Reviews
Reviewers' Company Size
HubSpot Marketing Hub
HubSpot Marketing Hub
Small-Business(50 or fewer emp.)
52.8%
Mid-Market(51-1000 emp.)
41.2%
Enterprise(> 1000 emp.)
6.0%
Joonbot Chatbot Builder
Joonbot Chatbot Builder
Small-Business(50 or fewer emp.)
93.8%
Mid-Market(51-1000 emp.)
6.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
HubSpot Marketing Hub
HubSpot Marketing Hub
Computer Software
16.1%
Marketing and Advertising
13.0%
Information Technology and Services
11.7%
Financial Services
4.7%
Education Management
2.5%
Other
52.0%
Joonbot Chatbot Builder
Joonbot Chatbot Builder
Marketing and Advertising
18.8%
Manufacturing
6.3%
Transportation/Trucking/Railroad
6.3%
Staffing and Recruiting
6.3%
Real Estate
6.3%
Other
56.3%
Most Helpful Reviews
HubSpot Marketing Hub
HubSpot Marketing Hub
Most Helpful Favorable Review
Sandra A.
SA
Sandra A.
Verified User in Information Technology and Services

In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...

Most Helpful Critical Review
Jeremy F.
JF
Jeremy F.
Verified User in Information Technology and Services

Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...

Joonbot Chatbot Builder
Joonbot Chatbot Builder
Most Helpful Favorable Review
Ben S.
BS
Ben S.
Verified User in Transportation/Trucking/Railroad

I had to deliver a functional chatbot for a client on a fast turnaround. Joonbot's interface and their service was super fast and helpful. It's also easy enough for the client to maintain without needing too many instructions which means I could deliver...

Most Helpful Critical Review
Jamie H.
JH
Jamie H.
Verified User in Manufacturing

Absolutely awful support on a paid plan, they take your money then dont respond to any support requests, despite advertising a 1 day reply. AVOID THIS PRODUCT

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Discussions
HubSpot Marketing Hub
HubSpot Marketing Hub Discussions
What is HubSpot marketing hub?
6 comments
Jose M B.
JB
Thorough , user-friendly CRM platform that helps businesses to introduce and implement automation , sales , social media and website management methods in...Read more
How do I easily remove all duplicated contacts?
5 comments
Vladimir Alexander R.
VR
It is also possible to incorporate Google Contacts into your HubSpot ecosystem. By implementing this, you can then utilize mobile applications such as...Read more
What is the best way to use the workflow tool?
4 comments
Jen S.
JS
Workflows are the most powerful (and underutilized) tool in the HubSpot marketing platform! I have so many awesome resources to share with you. Here's a...Read more
Joonbot Chatbot Builder
Joonbot Chatbot Builder Discussions
Monty the Mongoose crying
Joonbot Chatbot Builder has no discussions with answers