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Compare Chatfuel and Manychat 
At a Glance
Market Segments
Small-Business (86.0% of reviews)
Small-Business (90.5% of reviews)
Entry-Level Pricing
Free Trial
Free Trial Per Month
Chatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansManychat
Star Rating
(152)4.5 out of 5
Market Segments
Small-Business (90.5% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chatfuel excels in its AI capabilities, with a rating of 9.2, while Manychat's AI feature is rated lower at 7.8. Reviewers mention that Chatfuel's AI-driven responses enhance user engagement significantly.
- Reviewers mention that Manychat offers superior social media integration, scoring 9.2 compared to Chatfuel's 8.8. Users on G2 appreciate Manychat's seamless connection with various social platforms, making it easier to manage campaigns.
- Users say that Chatfuel shines in text messaging features, particularly with its automatic replies rated at 10.0, which Manychat does not match. Reviewers highlight this as a critical feature for maintaining customer communication.
- G2 users report that Manychat has a more user-friendly setup process, scoring 9.0 in ease of setup compared to Chatfuel's 8.3. Users mention that Manychat's intuitive interface allows for quicker onboarding.
- Reviewers mention that Chatfuel's lead management features, particularly in lead nurturing (9.2), are robust, while Manychat's lead management capabilities are slightly lower, indicating a potential gap in nurturing leads effectively.
- Users report that Manychat's performance and reliability score of 9.3 is higher than Chatfuel's 9.1, suggesting that Manychat may provide a more stable experience during high-traffic periods, which is crucial for businesses relying on consistent communication.
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Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
Chatfuel
Free Trial is available
Manychat
Free Trial is available
Ratings
Meets Requirements
8.9
36
8.9
107
Ease of Use
9.0
36
8.8
109
Ease of Setup
8.3
25
8.9
71
Ease of Admin
9.0
24
9.1
64
Quality of Support
8.4
31
8.3
99
Has the product been a good partner in doing business?
9.2
22
8.9
62
Product Direction (% positive)
8.6
34
9.1
100
Features by Category
Email Marketing
Not enough data
8.5
32
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Online Marketing
Not enough data
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Lead Management
Not enough data
9.1
39
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
33
|
Verified
Campaign Management
Not enough data
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Social
Not enough data
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Reporting & Analytics
Not enough data
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Platform
Not enough data
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.0
7
|
Verified
9.0
56
|
Verified
9.2
6
|
Verified
7.8
53
|
Verified
8.9
6
|
Verified
8.7
61
|
Verified
9.0
7
|
Verified
8.9
54
|
Verified
Channels
8.8
7
|
Verified
9.2
62
|
Verified
8.6
6
|
Verified
8.9
51
|
Verified
Not enough data
7.3
33
|
Verified
Not enough data
7.2
13
Not enough data
7.4
27
|
Verified
Customers
9.7
6
|
Verified
8.6
53
|
Verified
9.2
6
8.5
52
|
Verified
7.8
6
|
Verified
8.0
55
|
Verified
9.7
6
|
Verified
9.2
54
|
Verified
8.3
7
|
Verified
8.7
58
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
SMS Platform
Not enough data
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatfuel and Manychat are categorized as Conversational Marketing
Unique Categories
Chatfuel is categorized as Bot Platforms
Manychat is categorized as Marketing Automation, SMS Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Marketing and Advertising
37.0%
Real Estate
5.8%
Health, Wellness and Fitness
5.1%
Education Management
3.6%
Retail
2.9%
Other
45.7%
Most Helpful Reviews
Chatfuel
Most Helpful Favorable Review
Rainee T.
Verified User in Renewables & Environment
In my work, I wear a lot of different hats and, while I like to learn, some subjects take longer than I have to give. One of those, it turns out, is learning how to code a Facebook Messenger bot. I needed something free and easy to use -- Chatfuel was...
Most Helpful Critical Review
Felix B.
Verified User in Consumer Goods
The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL...
Manychat
Most Helpful Favorable Review
Sheryl S.
Verified User in Education Management
I like that the page is so colorful. I really like the octopus Icon. I like that you can use emoji’s and it’s pretty user-friendly.
Most Helpful Critical Review
Verified User in Real Estate
The fact that current social followers who are not the go-to-market can't be deleted with automation prior to syncing to other tools. Any touch from socials ends in contacts and in HubSpot later, etc. Real deal breaker.
Rainee T.
Verified User in Renewables & Environment
In my work, I wear a lot of different hats and, while I like to learn, some subjects take longer than I have to give. One of those, it turns out, is learning how to code a Facebook Messenger bot. I needed something free and easy to use -- Chatfuel was...
Sheryl S.
Verified User in Education Management
I like that the page is so colorful. I really like the octopus Icon. I like that you can use emoji’s and it’s pretty user-friendly.
Felix B.
Verified User in Consumer Goods
The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL...
Verified User in Real Estate
The fact that current social followers who are not the go-to-market can't be deleted with automation prior to syncing to other tools. Any touch from socials ends in contacts and in HubSpot later, etc. Real deal breaker.
Alternatives
Discussions
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When will it be possible to connect the bot to Telegram or deploy it on the website?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
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