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Best Enterprise User Research Tools

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall User Research category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business User Research to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business User Research category.

In addition to qualifying for inclusion in the User Research Tools category, to qualify for inclusion in the Enterprise Business User Research Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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26 Listings in Enterprise User Research Tools Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Helpful
    83
    Time-saving
    59
    Customer Support
    46
    Testing Process
    40
    Cons
    Testing Difficulties
    33
    Survey Issues
    29
    Participant Management
    28
    Missing Features
    27
    Expensive
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.4
    Sorting
    Average: 8.3
    7.3
    In-App
    Average: 8.4
    6.9
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Helpful
83
Time-saving
59
Customer Support
46
Testing Process
40
Cons
Testing Difficulties
33
Survey Issues
29
Participant Management
28
Missing Features
27
Expensive
24
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.4
Sorting
Average: 8.3
7.3
In-App
Average: 8.4
6.9
On-Site
Average: 8.0
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,459 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
(173)4.5 out of 5
Optimized for quick response
12th Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Customer Support
    58
    Features
    39
    Helpful
    31
    Research Services
    27
    Cons
    Missing Features
    26
    Feature Limitations
    23
    Complex Usability
    21
    Participant Management
    19
    Limited Functionality
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.3
    7.8
    In-App
    Average: 8.4
    6.2
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,606 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Enterprise
  • 23% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Customer Support
58
Features
39
Helpful
31
Research Services
27
Cons
Missing Features
26
Feature Limitations
23
Complex Usability
21
Participant Management
19
Limited Functionality
18
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.3
7.8
In-App
Average: 8.4
6.2
On-Site
Average: 8.0
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,606 Twitter followers
LinkedIn® Page
www.linkedin.com
273 employees on LinkedIn®

This is how G2 Deals can help you:

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(1,002)4.6 out of 5
Optimized for quick response
10th Easiest To Use in User Research software
Save to My Lists
100% off: $0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We make it fast, easy, and affordable to recruit participants 🙋 for user research 👨‍💻 Get targeted access to quality participants for any kind of research, at the speed of modern business. Get sta

    Users
    • UX Researcher
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Interviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Customer Support
    53
    Helpful
    51
    Interviews
    48
    Scheduling
    32
    Cons
    Survey Issues
    23
    UX Improvement
    19
    Limited Customization
    17
    Not Intuitive
    16
    Navigation Difficulty
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • User Interviews features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    6.8
    Sorting
    Average: 8.3
    6.9
    In-App
    Average: 8.4
    6.1
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @userinterviews
    3,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    240 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We make it fast, easy, and affordable to recruit participants 🙋 for user research 👨‍💻 Get targeted access to quality participants for any kind of research, at the speed of modern business. Get sta

Users
  • UX Researcher
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 23% Mid-Market
User Interviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Customer Support
53
Helpful
51
Interviews
48
Scheduling
32
Cons
Survey Issues
23
UX Improvement
19
Limited Customization
17
Not Intuitive
16
Navigation Difficulty
15
User Interviews features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
6.8
Sorting
Average: 8.3
6.9
In-App
Average: 8.4
6.1
On-Site
Average: 8.0
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@userinterviews
3,344 Twitter followers
LinkedIn® Page
www.linkedin.com
240 employees on LinkedIn®
(221)4.6 out of 5
4th Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prolific is helping research teams build a better world with better data. Our platform makes it easy to access high-quality data from 200k+ diverse, vetted participants.

    Users
    • Assistant Professor
    • Associate Professor
    Industries
    • Higher Education
    • Research
    Market Segment
    • 42% Enterprise
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prolific Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Participant Recruitment
    65
    Quality
    55
    Participant Engagement
    51
    Participation
    37
    Cons
    Expensive
    28
    Participant Management
    23
    Poor Customer Support
    20
    Limited Features
    15
    Compensation Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prolific features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    6.5
    Sorting
    Average: 8.3
    6.7
    In-App
    Average: 8.4
    5.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Prolific
    Company Website
    Year Founded
    2014
    HQ Location
    London, England
    Twitter
    @Prolific
    12,959 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    532 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prolific is helping research teams build a better world with better data. Our platform makes it easy to access high-quality data from 200k+ diverse, vetted participants.

Users
  • Assistant Professor
  • Associate Professor
Industries
  • Higher Education
  • Research
Market Segment
  • 42% Enterprise
  • 38% Small-Business
Prolific Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Participant Recruitment
65
Quality
55
Participant Engagement
51
Participation
37
Cons
Expensive
28
Participant Management
23
Poor Customer Support
20
Limited Features
15
Compensation Issues
14
Prolific features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
6.5
Sorting
Average: 8.3
6.7
In-App
Average: 8.4
5.6
On-Site
Average: 8.0
Seller Details
Seller
Prolific
Company Website
Year Founded
2014
HQ Location
London, England
Twitter
@Prolific
12,959 Twitter followers
LinkedIn® Page
www.linkedin.com
532 employees on LinkedIn®
(64)4.8 out of 5
2nd Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rally UXR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Customer Support
    37
    Features
    21
    Easy Integrations
    19
    Time-saving
    19
    Cons
    Software Bugs
    16
    Missing Features
    11
    Feature Limitations
    3
    Improvement Needed
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rally UXR features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.5
    Sorting
    Average: 8.3
    7.0
    In-App
    Average: 8.4
    6.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rally UXR
    Year Founded
    2021
    HQ Location
    New York, US
    Twitter
    @rallyuxr
    149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Enterprise
  • 41% Mid-Market
Rally UXR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Customer Support
37
Features
21
Easy Integrations
19
Time-saving
19
Cons
Software Bugs
16
Missing Features
11
Feature Limitations
3
Improvement Needed
3
Integration Issues
3
Rally UXR features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.5
Sorting
Average: 8.3
7.0
In-App
Average: 8.4
6.4
On-Site
Average: 8.0
Seller Details
Seller
Rally UXR
Year Founded
2021
HQ Location
New York, US
Twitter
@rallyuxr
149 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
(245)4.7 out of 5
Optimized for quick response
1st Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 45% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Customer Support
    61
    Features
    24
    User Interface
    23
    Helpful
    21
    Cons
    Not User-Friendly
    11
    Poor Usability
    11
    Technical Issues
    11
    Navigation Difficulty
    9
    UX Improvement
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.2
    Sorting
    Average: 8.3
    7.7
    In-App
    Average: 8.4
    7.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 45% Small-Business
  • 30% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Customer Support
61
Features
24
User Interface
23
Helpful
21
Cons
Not User-Friendly
11
Poor Usability
11
Technical Issues
11
Navigation Difficulty
9
UX Improvement
9
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.3
7.7
In-App
Average: 8.4
7.3
On-Site
Average: 8.0
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,482 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
(125)4.4 out of 5
Optimized for quick response
20th Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long te

    Users
    No information available
    Industries
    • Retail
    • Hospital & Health Care
    Market Segment
    • 62% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alida Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    18
    Intuitive
    16
    Helpful
    15
    Survey Management
    14
    Cons
    Survey Limitations
    8
    Difficult Reporting
    6
    Improvement Needed
    6
    Limitations
    5
    UX Improvement
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alida features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    5.9
    Sorting
    Average: 8.3
    5.9
    In-App
    Average: 8.4
    5.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alida
    Company Website
    Year Founded
    2000
    HQ Location
    Toronto, Canada
    Twitter
    @Alida
    163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    408 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long te

Users
No information available
Industries
  • Retail
  • Hospital & Health Care
Market Segment
  • 62% Enterprise
  • 27% Mid-Market
Alida Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
18
Intuitive
16
Helpful
15
Survey Management
14
Cons
Survey Limitations
8
Difficult Reporting
6
Improvement Needed
6
Limitations
5
UX Improvement
5
Alida features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
5.9
Sorting
Average: 8.3
5.9
In-App
Average: 8.4
5.4
On-Site
Average: 8.0
Seller Details
Seller
Alida
Company Website
Year Founded
2000
HQ Location
Toronto, Canada
Twitter
@Alida
163 Twitter followers
LinkedIn® Page
www.linkedin.com
408 employees on LinkedIn®
(135)4.5 out of 5
7th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and

    Users
    • UX Designer
    • Senior Product Designer
    Industries
    • Information Technology and Services
    • Design
    Market Segment
    • 41% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lyssna Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Features
    35
    Customer Support
    24
    Easy Setup
    24
    Helpful
    21
    Cons
    Survey Issues
    12
    Missing Features
    10
    Expensive
    8
    Pricing Issues
    8
    Limitations
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lyssna features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.3
    7.3
    In-App
    Average: 8.4
    7.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lyssna
    Company Website
    Year Founded
    2008
    HQ Location
    Collingwood, AU
    Twitter
    @wearelyssna
    4,491 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and

Users
  • UX Designer
  • Senior Product Designer
Industries
  • Information Technology and Services
  • Design
Market Segment
  • 41% Small-Business
  • 35% Mid-Market
Lyssna Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Features
35
Customer Support
24
Easy Setup
24
Helpful
21
Cons
Survey Issues
12
Missing Features
10
Expensive
8
Pricing Issues
8
Limitations
6
Lyssna features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.3
7.3
In-App
Average: 8.4
7.4
On-Site
Average: 8.0
Seller Details
Seller
Lyssna
Company Website
Year Founded
2008
HQ Location
Collingwood, AU
Twitter
@wearelyssna
4,491 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
(102)4.4 out of 5
Optimized for quick response
14th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprig Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Surveys
    48
    Easy Setup
    45
    Survey Management
    45
    Helpful
    42
    Cons
    Limitations
    28
    Survey Issues
    27
    Survey Limitations
    22
    Limited Features
    13
    Missing Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprig features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    7.2
    Sorting
    Average: 8.3
    9.3
    In-App
    Average: 8.4
    7.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprig
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @Sprig
    2,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 31% Enterprise
Sprig Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Surveys
48
Easy Setup
45
Survey Management
45
Helpful
42
Cons
Limitations
28
Survey Issues
27
Survey Limitations
22
Limited Features
13
Missing Features
13
Sprig features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
7.2
Sorting
Average: 8.3
9.3
In-App
Average: 8.4
7.7
On-Site
Average: 8.0
Seller Details
Seller
Sprig
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@Sprig
2,123 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
(149)4.5 out of 5
13th Easiest To Use in User Research software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Features
    72
    Useful
    46
    Time-saving
    43
    Research Efficiency
    42
    Cons
    Missing Features
    34
    Limitations
    30
    Inefficient Tagging
    26
    Complexity
    21
    Lacking Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.0
    8.1
    Sorting
    Average: 8.3
    6.3
    In-App
    Average: 8.4
    7.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,191 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Features
72
Useful
46
Time-saving
43
Research Efficiency
42
Cons
Missing Features
34
Limitations
30
Inefficient Tagging
26
Complexity
21
Lacking Features
20
Dovetail features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.0
8.1
Sorting
Average: 8.3
6.3
In-App
Average: 8.4
7.0
On-Site
Average: 8.0
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,191 Twitter followers
LinkedIn® Page
au.linkedin.com
188 employees on LinkedIn®
(2,957)4.4 out of 5
Optimized for quick response
30th Easiest To Use in User Research software
View top Consulting Services for Qualtrics Strategy & Research
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

    Users
    • Student
    • Research Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualtrics Strategy & Research Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    268
    Survey Creation
    226
    Features
    96
    Intuitive
    86
    Ease of Creation
    74
    Cons
    Survey Issues
    74
    Survey Limitations
    56
    Limited Customization
    43
    Pricing Issues
    38
    Learning Curve
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.3
    8.3
    In-App
    Average: 8.4
    8.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,674 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

Users
  • Student
  • Research Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Enterprise
  • 34% Mid-Market
Qualtrics Strategy & Research Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
268
Survey Creation
226
Features
96
Intuitive
86
Ease of Creation
74
Cons
Survey Issues
74
Survey Limitations
56
Limited Customization
43
Pricing Issues
38
Learning Curve
37
Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.3
8.3
In-App
Average: 8.4
8.3
On-Site
Average: 8.0
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,447 Twitter followers
LinkedIn® Page
www.linkedin.com
5,674 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CleverX is a unified research platform built for product researchers, UX teams, and market researchers to recruit B2B participants and run end-to-end studies. Researchers can conduct surveys, usabilit

    Users
    • Marketing Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 39% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CleverX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Survey Management
    14
    Opportunities
    13
    Audience Diversity
    9
    Quick Payment
    9
    Cons
    Compensation Issues
    7
    Limited Surveys
    5
    Qualification Issues
    3
    Slow Performance
    3
    Time-Consuming
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CleverX features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.3
    7.4
    In-App
    Average: 8.4
    7.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CleverX
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CleverX is a unified research platform built for product researchers, UX teams, and market researchers to recruit B2B participants and run end-to-end studies. Researchers can conduct surveys, usabilit

Users
  • Marketing Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 39% Small-Business
  • 33% Mid-Market
CleverX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Survey Management
14
Opportunities
13
Audience Diversity
9
Quick Payment
9
Cons
Compensation Issues
7
Limited Surveys
5
Qualification Issues
3
Slow Performance
3
Time-Consuming
3
CleverX features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.3
7.4
In-App
Average: 8.4
7.3
On-Site
Average: 8.0
Seller Details
Seller
CleverX
Company Website
Year Founded
2019
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(114)4.8 out of 5
6th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Marvin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Features
    54
    AI Features
    47
    Transcription Services
    31
    Analytics
    30
    Cons
    Poor Transcription Accuracy
    9
    AI Accuracy
    8
    Expensive
    8
    Integration Issues
    8
    Not User-Friendly
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marvin features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.3
    Sorting
    Average: 8.3
    7.6
    In-App
    Average: 8.4
    7.9
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marvin
    Company Website
    Year Founded
    2022
    HQ Location
    Oakland, CA
    Twitter
    @HeyMarvinApp
    325 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 32% Small-Business
Marvin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Features
54
AI Features
47
Transcription Services
31
Analytics
30
Cons
Poor Transcription Accuracy
9
AI Accuracy
8
Expensive
8
Integration Issues
8
Not User-Friendly
8
Marvin features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.3
Sorting
Average: 8.3
7.6
In-App
Average: 8.4
7.9
On-Site
Average: 8.0
Seller Details
Seller
Marvin
Company Website
Year Founded
2022
HQ Location
Oakland, CA
Twitter
@HeyMarvinApp
325 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(481)4.6 out of 5
3rd Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    36
    Ease of Use
    32
    Income Generation
    24
    Surveys
    22
    Helpful
    19
    Cons
    Survey Issues
    16
    Limited Opportunities
    12
    Limited Options
    12
    Geographical Limitations
    11
    Compensation Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.4
    Sorting
    Average: 8.3
    8.3
    In-App
    Average: 8.4
    7.8
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
36
Ease of Use
32
Income Generation
24
Surveys
22
Helpful
19
Cons
Survey Issues
16
Limited Opportunities
12
Limited Options
12
Geographical Limitations
11
Compensation Issues
10
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.4
Sorting
Average: 8.3
8.3
In-App
Average: 8.4
7.8
On-Site
Average: 8.0
Seller Details
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
731 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
(182)4.6 out of 5
Optimized for quick response
15th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Survicate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    24
    Survey Management
    20
    Easy Integrations
    15
    Helpful
    14
    Cons
    Survey Limitations
    15
    Survey Issues
    14
    Limitations
    10
    Limited Surveys
    7
    Poor Customer Support
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Survicate features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.3
    8.8
    In-App
    Average: 8.4
    8.5
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    13,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 38% Mid-Market
Survicate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
24
Survey Management
20
Easy Integrations
15
Helpful
14
Cons
Survey Limitations
15
Survey Issues
14
Limitations
10
Limited Surveys
7
Poor Customer Support
5
Survicate features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.3
8.8
In-App
Average: 8.4
8.5
On-Site
Average: 8.0
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
13,017 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive cr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Decode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    10
    Ease of Use
    9
    Data Analysis
    6
    Analytics
    5
    Helpful
    5
    Cons
    Learning Curve
    5
    Not User-Friendly
    4
    Steep Learning Curve
    4
    Dashboard Issues
    3
    Difficult Learning
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Decode features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.3
    8.8
    In-App
    Average: 8.4
    9.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Bengaluru, IN
    Twitter
    @entropik_io
    583 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive cr

Users
No information available
Industries
No information available
Market Segment
  • 45% Enterprise
  • 41% Mid-Market
Decode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
10
Ease of Use
9
Data Analysis
6
Analytics
5
Helpful
5
Cons
Learning Curve
5
Not User-Friendly
4
Steep Learning Curve
4
Dashboard Issues
3
Difficult Learning
3
Decode features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.3
8.8
In-App
Average: 8.4
9.0
On-Site
Average: 8.0
Seller Details
Year Founded
2016
HQ Location
Bengaluru, IN
Twitter
@entropik_io
583 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
(109)4.5 out of 5
Optimized for quick response
29th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product developme

    Users
    • Product Designer
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Maze Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    6
    Ease of Use
    4
    Feedback
    3
    Intuitive
    3
    Survey Management
    3
    Cons
    Limited Functionality
    4
    Complex Usability
    3
    Limitations
    3
    Complexity
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Maze features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.3
    7.5
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Maze
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @mazedesignHQ
    4,468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product developme

Users
  • Product Designer
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
Maze Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
6
Ease of Use
4
Feedback
3
Intuitive
3
Survey Management
3
Cons
Limited Functionality
4
Complex Usability
3
Limitations
3
Complexity
2
Limited Customization
2
Maze features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.3
7.5
In-App
Average: 8.4
7.6
On-Site
Average: 8.0
Seller Details
Seller
Maze
Company Website
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@mazedesignHQ
4,468 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    11
    Easy Setup
    6
    Automation
    5
    Helpful
    5
    Cons
    Not User-Friendly
    4
    Poor UI Design
    4
    Poor Usability
    4
    Feature Limitations
    3
    Insufficient Information
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlytics features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.3
    7.6
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    44,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 33% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
11
Easy Setup
6
Automation
5
Helpful
5
Cons
Not User-Friendly
4
Poor UI Design
4
Poor Usability
4
Feature Limitations
3
Insufficient Information
3
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.3
7.6
In-App
Average: 8.4
7.6
On-Site
Average: 8.0
Seller Details
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
44,907 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Customer Support
    17
    Features
    17
    Positive Experience
    16
    Analytics
    11
    Cons
    Learning Curve
    12
    Learning Difficulty
    11
    Steep Learning Curve
    11
    Time-Consuming
    9
    Complexity
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    7.7
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.3
    8.5
    In-App
    Average: 8.4
    7.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,092 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Customer Support
17
Features
17
Positive Experience
16
Analytics
11
Cons
Learning Curve
12
Learning Difficulty
11
Steep Learning Curve
11
Time-Consuming
9
Complexity
8
Gainsight Product Experience features and usability ratings that predict user satisfaction
7.7
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.3
8.5
In-App
Average: 8.4
7.7
On-Site
Average: 8.0
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,280 Twitter followers
LinkedIn® Page
www.linkedin.com
1,092 employees on LinkedIn®
(108)4.3 out of 5
31st Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid result

    Users
    No information available
    Industries
    • Consumer Electronics
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Centercode features and usability ratings that predict user satisfaction
    7.3
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.3
    7.8
    In-App
    Average: 8.4
    8.8
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Laguna Hills, CA
    Twitter
    @Centercode
    1,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid result

Users
No information available
Industries
  • Consumer Electronics
  • Computer Software
Market Segment
  • 44% Enterprise
  • 33% Mid-Market
Centercode features and usability ratings that predict user satisfaction
7.3
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.3
7.8
In-App
Average: 8.4
8.8
On-Site
Average: 8.0
Seller Details
Year Founded
2001
HQ Location
Laguna Hills, CA
Twitter
@Centercode
1,854 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(311)4.3 out of 5
27th Easiest To Use in User Research software
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Easy Setup
    6
    Features
    6
    Heatmaps
    6
    Recording Features
    5
    Cons
    Survey Issues
    3
    Complex Setup
    2
    Difficult Setup
    2
    Geographical Limitations
    2
    Insufficient Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.4
    Sorting
    Average: 8.3
    8.9
    In-App
    Average: 8.4
    8.5
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,903 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Easy Setup
6
Features
6
Heatmaps
6
Recording Features
5
Cons
Survey Issues
3
Complex Setup
2
Difficult Setup
2
Geographical Limitations
2
Insufficient Information
2
Hotjar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.4
Sorting
Average: 8.3
8.9
In-App
Average: 8.4
8.5
On-Site
Average: 8.0
Seller Details
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,635 Twitter followers
LinkedIn® Page
www.linkedin.com
1,903 employees on LinkedIn®
(128)4.7 out of 5
Optimized for quick response
22nd Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust a

    Users
    No information available
    Industries
    • Consumer Goods
    • Marketing and Advertising
    Market Segment
    • 40% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Suzy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    3
    Helpful
    3
    Quick Setup
    3
    Reporting
    2
    Cons
    Complexity
    2
    Survey Issues
    2
    Time-consuming Processes
    2
    Limited Customization
    1
    Limited Data Analysis
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Suzy features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.3
    Sorting
    Average: 8.3
    8.3
    In-App
    Average: 8.4
    7.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Suzy
    Company Website
    Year Founded
    2017
    HQ Location
    New York, NY
    Twitter
    @AskSuzyBiz
    13,975 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust a

Users
No information available
Industries
  • Consumer Goods
  • Marketing and Advertising
Market Segment
  • 40% Mid-Market
  • 33% Enterprise
Suzy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
3
Helpful
3
Quick Setup
3
Reporting
2
Cons
Complexity
2
Survey Issues
2
Time-consuming Processes
2
Limited Customization
1
Limited Data Analysis
1
Suzy features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.3
Sorting
Average: 8.3
8.3
In-App
Average: 8.4
7.4
On-Site
Average: 8.0
Seller Details
Seller
Suzy
Company Website
Year Founded
2017
HQ Location
New York, NY
Twitter
@AskSuzyBiz
13,975 Twitter followers
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
Entry Level Price:Starting at €180.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 52% Enterprise
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YoHe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Intuitive
    5
    Easy Setup
    3
    Simple
    3
    Survey Management
    3
    Cons
    Survey Issues
    2
    Difficult Setup
    1
    Integration Difficulty
    1
    Integration Issues
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YoHe features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 9.0
    10.0
    Sorting
    Average: 8.3
    10.0
    In-App
    Average: 8.4
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    YoHe
    HQ Location
    Yerevan, Armenia
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who c

Users
No information available
Industries
No information available
Market Segment
  • 52% Enterprise
  • 19% Mid-Market
YoHe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Intuitive
5
Easy Setup
3
Simple
3
Survey Management
3
Cons
Survey Issues
2
Difficult Setup
1
Integration Difficulty
1
Integration Issues
1
Limited Customization
1
YoHe features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 9.0
10.0
Sorting
Average: 8.3
10.0
In-App
Average: 8.4
10.0
On-Site
Average: 8.0
Seller Details
Seller
YoHe
HQ Location
Yerevan, Armenia
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(71)4.7 out of 5
Optimized for quick response
23rd Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

    Users
    No information available
    Industries
    • Financial Services
    • Higher Education
    Market Segment
    • 46% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEVO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Growth
    1
    Customer Insights
    1
    Customer Support
    1
    Feature Development
    1
    Features
    1
    Cons
    Search Functionality Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEVO features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.3
    8.1
    In-App
    Average: 8.4
    7.9
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEVO
    Company Website
    Year Founded
    2017
    HQ Location
    Boston, Massachusetts
    Twitter
    @Wevoconversion
    1,062 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

Users
No information available
Industries
  • Financial Services
  • Higher Education
Market Segment
  • 46% Mid-Market
  • 27% Enterprise
WEVO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Growth
1
Customer Insights
1
Customer Support
1
Feature Development
1
Features
1
Cons
Search Functionality Issues
1
WEVO features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.3
8.1
In-App
Average: 8.4
7.9
On-Site
Average: 8.0
Seller Details
Seller
WEVO
Company Website
Year Founded
2017
HQ Location
Boston, Massachusetts
Twitter
@Wevoconversion
1,062 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
(46)4.8 out of 5
25th Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products,

    Users
    No information available
    Industries
    • Market Research
    • Research
    Market Segment
    • 48% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Indeemo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Features
    4
    Helpful
    4
    Insights
    4
    Cons
    Uploading Issues
    3
    Slow Performance
    2
    Slow Processes
    2
    Video Issues
    2
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Indeemo features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    9.2
    Sorting
    Average: 8.3
    8.8
    In-App
    Average: 8.4
    9.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Indeemo
    Company Website
    Year Founded
    2016
    HQ Location
    Cork, Cork
    Twitter
    @indeemo
    216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products,

Users
No information available
Industries
  • Market Research
  • Research
Market Segment
  • 48% Small-Business
  • 28% Mid-Market
Indeemo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Features
4
Helpful
4
Insights
4
Cons
Uploading Issues
3
Slow Performance
2
Slow Processes
2
Video Issues
2
Expensive
1
Indeemo features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
9.2
Sorting
Average: 8.3
8.8
In-App
Average: 8.4
9.3
On-Site
Average: 8.0
Seller Details
Seller
Indeemo
Company Website
Year Founded
2016
HQ Location
Cork, Cork
Twitter
@indeemo
216 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(128)4.7 out of 5
9th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UXArmy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Research Efficiency
    9
    Customer Support
    6
    Tool Variety
    6
    User Interface
    6
    Cons
    Complexity
    4
    Demographic Limitations
    2
    Poor Usability Design
    2
    Difficult Setup
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UXArmy features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    9.1
    Sorting
    Average: 8.3
    9.2
    In-App
    Average: 8.4
    9.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Singapore, Singapore
    Twitter
    @UXArmy
    1,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully l

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 21% Mid-Market
UXArmy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Research Efficiency
9
Customer Support
6
Tool Variety
6
User Interface
6
Cons
Complexity
4
Demographic Limitations
2
Poor Usability Design
2
Difficult Setup
1
Expensive
1
UXArmy features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
9.1
Sorting
Average: 8.3
9.2
In-App
Average: 8.4
9.3
On-Site
Average: 8.0
Seller Details
Year Founded
2012
HQ Location
Singapore, Singapore
Twitter
@UXArmy
1,181 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®