Best Consumer Video Feedback Software
Consumer video feedback software, also known as video survey software, allows organizations to capture, analyze, and share video responses from consumers. These tools help businesses conduct market research or solicit feedback from their customers with the intention of gathering deeper, more nuanced insights than text-based feedback can provide. Researchers, marketing teams, advertisers, and product managers use consumer video feedback software to gather qualitative, actionable data that can be used to inform business decisions regarding brand strategy, marketing campaigns, customer experience (CX), product design, and in-store innovation.
Consumer video feedback software is closely related to user research software and survey software. While there is some overlap between these categories, consumer video feedback solutions focus on collecting, managing, and analyzing video insights specifically rather than text-based, quantitative feedback. Video-based feedback, on the other hand, enables respondents to provide candid, off-the-cuff answers to open-ended questions, allowing for more contextual and emotionally engaging qualitative insights.
To qualify for inclusion in the Consumer Video Feedback category, a product must:
Best Consumer Video Feedback Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e
- UX Researcher
- Product Designer
- Financial Services
- Computer Software
- 41% Enterprise
- 38% Mid-Market
43,459 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world
- Project Manager
- Market Research
- Consumer Goods
- 45% Small-Business
- 30% Mid-Market
3,482 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m
- UX Researcher
- Senior UX Researcher
- Information Technology and Services
- Financial Services
- 61% Enterprise
- 23% Mid-Market
3,604 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,
- Teacher
- Computer Software
- Information Technology and Services
- 63% Small-Business
- 22% Mid-Market
725 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid
- CEO
- Computer Software
- Retail
- 64% Small-Business
- 28% Mid-Market
553 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.
- 77% Small-Business
- 23% Mid-Market
28,657 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Collect, manage and share social proof. Collect video and text testimonials to grow your business.
- Marketing and Advertising
- 63% Small-Business
- 26% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and
- UX Researcher
- UX Designer
- Computer Software
- Financial Services
- 49% Mid-Market
- 33% Small-Business
44,907 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro
- Product Designer
- UX Researcher
- Computer Software
- Information Technology and Services
- 46% Mid-Market
- 27% Small-Business
2,190 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Vouch is the employer brand platform that helps talent teams showcase workplace culture and attract great people. Gone are the days of templated job descriptions and expensive production agencies -
- Information Technology and Services
- 63% Small-Business
- 31% Mid-Market
197 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup
- 69% Small-Business
- 28% Mid-Market
43 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intel
- Market Research
- 57% Mid-Market
- 36% Small-Business
12,508 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp
- Project Manager
- Manager
- Market Research
- Management Consulting
- 43% Mid-Market
- 29% Enterprise
874 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A
- UX Researcher
- Computer Software
- Information Technology and Services
- 50% Mid-Market
- 32% Small-Business
322 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, acceler
- 54% Small-Business
- 38% Mid-Market
72 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
In the past, video testimonials were prohibitively expensive and time-consuming to create. Organizations were left dealing with DIY video, expensive agencies, or diminishing returns from text reviews.
- Marketing and Advertising
- 76% Small-Business
- 19% Mid-Market
186 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Testimonial helps collect video testimonials from your customers in minutes. You just share the link, and your customers can record their videos on any device, no login required! You can also embed al
- 58% Small-Business
- 25% Mid-Market
3,889 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Plotto is a video research platform designed to help uncover the truth through user-generated video responses.
- 45% Mid-Market
- 45% Small-Business
257 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial bus
- Market Research
- 50% Small-Business
- 50% Enterprise
4,255 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Simple Testimonial is a customer video testimonial collection software. The simple way to build trust fast. Collect and embed video testimonials in a few clicks. Boost conversions by up to 38%.
- 67% Small-Business
- 22% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
RecRam is a dynamic SaaS company specializing in personalized video marketing solutions. Our platform revolutionizes the way businesses interact with their audiences by collecting interactive video an
- 47% Small-Business
- 33% Mid-Market
4 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products,
- Market Research
- Research
- 48% Small-Business
- 28% Mid-Market
217 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. Designed for SaaS companies, product ma
- Founder
- Owner
- Marketing and Advertising
- Computer Software
- 89% Small-Business
- 6% Mid-Market
202 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MemoryFox is a platform that helps nonprofit marketers collect, organize, and share powerful storytelling content sourced from their community of donors, volunteers, staff and mission beneficiaries.
- 60% Small-Business
- 40% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
QualSights is a next-generation insights company that develops disruptive technology that enables brands to decode human behavior with unmatched precision and depth. QualSights’ first-of-its-kind, alw
- 63% Enterprise
- 38% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Hark helps brands collect, analyze and report on customer feedback in a modern & video-first approach. We see results of 30% more feedback and useful insights (powered by AI) that a normal survey-
- 55% Mid-Market
- 45% Small-Business
- Overview
- User Satisfaction
- Seller Details
Phonic takes surveys to the next level with beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedbac
- Higher Education
- Research
- 72% Small-Business
- 15% Mid-Market
80 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Invite Video makes generating customer video testimonials easier than ever for SMB to Enterprise. Using SMS and automation, we’ve created a process that is hands-off for the business and seamless for
- 75% Small-Business
- 25% Mid-Market
143 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive cr
- 45% Enterprise
- 41% Mid-Market
584 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Knit is an End-to-End Insights Platform combining the power of Quant + Video to help brands better understand this next generation of consumers. From foundational research on this generation to conce
- 67% Mid-Market
- 33% Enterprise
- Overview
- User Satisfaction
- Seller Details
One platform. One partner. Experience streamlined qualitative research you can rely on with QualBoard. Streamline your entire qualitative research process with an all-in-one platform designed by rese
- Market Research
- 50% Small-Business
- 33% Mid-Market
3,542 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Rayfeed is a simple & powerful platform to prioritize, discuss and test your ideas with your customers.
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
VideoTouch is a platform that enables brands to collect, manage, and publish consumer testimonials on their website.
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ListenUp! is an AI product feedback & research repository We help you centralize feedback automatically from your existing tools (support tickets, internal discussions, emails) and user research
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Mobile Video Surveys
- 50% Small-Business
969 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
QualNow is a video survey platform for audience insights.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Recollective Guided Discovery platform combines the strategic value of engaged communities with the depth of qualitative research, all powerfully assisted by AI. Recollective provides the path to
- Market Research
- 57% Enterprise
- 29% Mid-Market
815 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
All-in-one platform to easily gather and showcase authentic video testimonials that drive conversions and establish credibility.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Vidmat makes capturing customer video reviews and testimonials from mobile devices simple. It combines collecting, hosting and sharing all-in-one so your customers can record and share their stories w
- 50% Small-Business
- 50% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Video testimonials without the hassle. Collecting video testimonials can be a challenge. Boast's all-in-one video testimonial software makes it easy to capture and share praise so you can build trust
- 100% Small-Business
452 Twitter followers
- Overview
- User Satisfaction
- Seller Details
EthOS is an immersive research platform that helps UX Researchers and Market Research Teams illuminate the unknown through digital ethnography, mobile diary studies, and chat-based interviews. Discov
- 60% Small-Business
- 40% Enterprise
1,253 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Flycatcher creates customer testimonials and case studies that leverage social proof to increase click-thru rates and drive conversions
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
GetWhy is a next-generation insights company. Powered by Gen. AI, GetWhy's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the
- 50% Enterprise
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Video storytelling. Reinvented. At Life Inside, we provide businesses with a powerful interactive video platform that can be seamlessly integrated to any website. Video testimonials significantly inc
- 57% Small-Business
- 29% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Outside Voice lets you build and deploy data collection flows on Whatsapp/Messenger that can collect text/files/audio/video/photos/location data from respondents
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Simple Video survey software. Lets your customers and team respond to your questions and tasks using their smartphone video camera to test products, share emotive feedback, even take you shopping. Ma
- 100% Small-Business
1,678 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Easiest Way to Create B2B User-Generated Content MarketScale Studio saves your team time, cuts production costs, and makes creating content as simple as sending an email. No installs. No wai
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
A feedback portal, research repository, and meeting recorder to help you prioritize better. Our vision is to accelerate global innovation, by building the new standard tooling for product discovery.
- Computer Software
- 83% Small-Business
- 17% Mid-Market
5 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Strella is an end-to-end customer research platform that uses AI to deliver human insights 10x faster, so teams can make smarter decisions in hours, not weeks. No more trading off between high-quality
- Overview
- User Satisfaction
- Seller Details
Testimonial Donut (TD) is an all-in-one platform designed to help businesses collect, manage, and showcase authentic customer testimonials and reviews. It empowers businesses to leverage social proof
- Overview
- User Satisfaction
- Seller Details
Remote user testing made simple, effortless & free.
- Overview
- User Satisfaction
- Seller Details
Introducing Vypr, the world's first crypto chat assistant specifically engineered for developers and investors. With the unprecedented integration of cutting-edge AI technology, Vypr is revolutionizin
- Overview
- User Satisfaction
- Seller Details
weseethrough is a technology-driven market research company that helps global organisations to better understand their consumers' actual behaviour, rather than reported or claimed. Using video to capt
- 100% Enterprise
119 Twitter followers
