Userfeel Reviews & Product Details

It’s easy to access a diverse panel of contributors from various industries and roles, spread across the globe. The platform offers multiple templates and simple ways to run different types of research. They’re constantly rolling out new features, which really helps with planning and staying ahead. Plus, their customer support has been consistently excellent. Review collected by and hosted on G2.com.

The quality of contributors on Userfeel has noticeably declined over time. Some participants seem more focused on collecting the incentive than offering meaningful feedback, and a few have even come across as overly aggressive. It feels like the panel could really benefit from a refresh and stronger quality control measures. Review collected by and hosted on G2.com.

Userfeel is incredibly easy to use, even for teams without a UX background. We loved how quickly we could launch a test and get back detailed user feedback. The video recordings were clear, and the users provided thoughtful commentary as they navigated our website. It gave us a firsthand look at what confused or frustrated people—which was exactly what we needed. Review collected by and hosted on G2.com.

Some testers vary in quality, which is expected with user panels. A few responses lacked depth, but overall, the majority were insightful. We'd also love a few more integrations or reporting options. Review collected by and hosted on G2.com.

Userfeel makes it incredibly easy to gather real, actionable feedback on websites and apps. The platform is intuitive to use, and getting started takes just minutes. We were able to set up tests, target specific demographics, and receive high-quality video recordings from real users—all without any tech headaches. The insights helped us spot UX issues we hadn’t even considered internally. Review collected by and hosted on G2.com.

While the testing panel is solid, it would be great to have even more advanced targeting options for niche audiences. Not a dealbreaker, but more granularity would be a bonus. Review collected by and hosted on G2.com.

As a CEO, I need tools that deliver real insight and real impact—Userfeel does exactly that. It gave us a front-row seat to how users interact with our product, revealing usability issues we would never have caught internally. The platform is simple, efficient, and surprisingly affordable. Watching real people struggle (or succeed) on your site is humbling—and incredibly valuable for improving UX and conversion. Review collected by and hosted on G2.com.

Some testers vary in engagement and feedback depth, but overall the quality is solid. I’d love to see expanded targeting for very niche user profiles in the future. Review collected by and hosted on G2.com.

Userfeel has been such a good tool for me when it comes User research. It’s super simple to set up and share tests, and I love how flexible it is, no matter what kind of research I’m doing, there’s always a test type that fits perfectly Review collected by and hosted on G2.com.

The video reel creation could definitely use some improvement—it’s not the most powerful feature but with all this It’s still a must have in any UX researcher's toolkit. Review collected by and hosted on G2.com.

It’s super easy to set up usability tests, interviews, or no hassle at all.

You get access to a really diverse group of participants, so you're not stuck testing with the same types of users.

Every session is recorded, transcribed, and packed with analytics, so you can dig deep into the insights.

And best of all? You get feedback fast no long waits to start learning and improving. Review collected by and hosted on G2.com.

The cost can be a bit tough to justify If you're part of a smaller team, but as for me, I don't see anything to dislike. Review collected by and hosted on G2.com.

We've been able to easily reach highly specific user groups using screener questions and demographic filters on Userfeel. We get all the participants we need in under 12 hours often even faster. It's dramatically streamlined our research process in ways we didn’t think possible. Review collected by and hosted on G2.com.

Some of the features for quantitative analysis still feel a bit limited. I’m hopeful we’ll see more robust capabilities soon. My only other gripe is the clunky process of creating highlight reels—the workflow could definitely be smoother and more intuitive. Review collected by and hosted on G2.com.

Userfeel makes it super simple and fast to gather feedback from real people. Whether you’re running a small business or part of a big company.

It gives you the flexibility to run different types of studies using a variety of materials so you can learn exactly what your users think, in a way that works best for you. Review collected by and hosted on G2.com.

Userfeel makes it super simple and fast to gather feedback from real people. I don't have any negative comment. Review collected by and hosted on G2.com.

Userfeel gives you direct, unfiltered access to how real users experience your product. The platform is user-friendly, and setting up a test is quick and intuitive. The recorded videos and voice commentary from testers helped us uncover confusing flows, unclear messaging, and friction points we hadn't noticed before. It’s like instant UX clarity. Review collected by and hosted on G2.com.

Some test participants vary in the depth of their feedback, and a few videos required sifting through to find the most valuable insights. It would also be great to have more advanced filters for selecting very specific tester profiles. Review collected by and hosted on G2.com.

I’m impressed by how quickly I can create a test, define the audience, publish it, and start collecting insights—often all within the same day. The platform is intuitive, easy to learn, and offers powerful, in-depth reporting that adds real value to our research process. Review collected by and hosted on G2.com.

I dislike nothing about the tool. Dislike is a strong word. Review collected by and hosted on G2.com.