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UserTesting

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769 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
#1 in 4 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

530
202
30
5
2

UserTesting Reviews

Review Filters
Profile Name
Star Rating
530
202
30
5
2
RK D.
RD
RK D.
06/26/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My experience with User Testing

I appreciate how UserTesting offers a variety of tools that help me design interviews tailored to the goals of the study and gather meaningful insights. I especially value the quick metrics and live interviews—they make it easier to prepare my reports and confidently present design directions to stakeholders.
Lucas L.
LL
Lucas L.
06/02/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easiest way to connect with your customers

The thing I like best about UserTesting is how quickly and conveniently I can reach our customers and get feedback so that we can quickly made decisions and move on with product development.
Giovanna d.
GD
Giovanna d.
05/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

One of the most complete tools

UserTesting is one of the most complete tools in the market. They offer so many test types and their panel is robust, allowing us to run unlimited tests. The recording functionality is a differential. They constantly release product improvements.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007