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Conversation Intelligence

July 7, 2020
Clara F.
CF
by Clara Flaherty
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.

Popular Conversation Intelligence Software Questions Discussions
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I've never been sure what I can do personally to better improve myself in my role. I'm not a big fan of sitting there and listening to calls, I've never really gotten anything out of that. I'm wondering what other features/benefits Gong has for an individual that wants to use it
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We currently use gong during demo calls via Zoom. For outbounding, we create call sequences on mixmax, outreach, and SFDC (all syncing to SFDC). I would love to use gong to record/review those calls but as of yet haven't been able to. Is there a way to do so or, at least, a workaround?