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Conversation Intelligence

July 7, 2020
Clara F.
CF
by Clara Flaherty
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.

Popular Conversation Intelligence Software Questions Discussions
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One thing my manager and I are struggling to come up with is how to utilize the success button for commission tracking. For instance if I land a meeting with an individual I'll click the success button, but what about booking another meeting with the same individual? Should I make a note in... Read more
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as an enterprise SDR in the IT space, I am mainly using gong to record my cold calls for coaching purposes. I am also using it to record external meetings with prospects to take better notes on my conversations. Are there other ways I am not using gong to its fullest extent that I could use it... Read more
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If I wanted to understand what the hot topic of a given conversation was, how would I be able to pin-point the most discussed words in the conversation? For example, I would be curious to know how many of the conversations I'm having are highly discussing Office 365 to know whether or not to... Read more