Webcasting Software

1. The call quality gets distorted even if there is a slight connectivity issue, which seems annoying.

2. Although it comes with bundled features, they are only available with a paid plan.

3. This platform lacks a few advanced features, as compared to other competitors like Zoom. Review collected by and hosted on G2.com.

The main purpose is to connect with Clients over a remote session where the clients tells us their issue and we help them by performing the troubleshooting.

Also, we use this platform to arrange a standby call with the clients.

Sometimes, the clients share their screen to show us the problem in real time so we can have better understanding of what exactly is happening at client's end. Review collected by and hosted on G2.com.

Certain sophisticated formatting and data analysis capabilities in Google Docs and Sheets do not measure up to those in Microsoft Word or Excel. Review collected by and hosted on G2.com.

Google Workspace solves the daily collaboration issues among employees in our organization. It is very easy to share files across each other using Drive and Sheets. Makes communication possible with CHAT and Video conferencing with MEET. Review collected by and hosted on G2.com.

I find that the calendar isn't as versatile or customisable. It would be beneficial to be able to scroll back and forth across the timeline (rather than manually selecting the month), and it would also be useful to have filters available so that multiple staff-member's calendars can sync and we have the option to view them as needed. Review collected by and hosted on G2.com.

Microsoft teams helps us to easily communicate and share information - it's an excellent hub for an office to manage their commincation and workflow, expectially when several team members work out-of-office, or in other parts of the building. Review collected by and hosted on G2.com.

The one thing I wish Zoom did better was integrate with Google Calendar. The updates between the two programs are slow and often, details from a Google Calendar meeting won't make it into Zoom. The integration works really well when you schedule a Zoom meeting form within Google but I would like that same information to be available in Zoom when I open it. Review collected by and hosted on G2.com.

The ability to host meetings for our entire organization at any time regardless of if users are in front of their computers or not. Zoom also allows us to have ongoing conversations with clients of ours who either use Zoom at their organization or have been in a Zoom meeting with our team with the ongoing chat feature. Review collected by and hosted on G2.com.

Some of the new users might be bewildered seeing the interface as seeing it as crowded. The free edition only have few features. There are also few performance issues using it and also rarely see glitches in the application. Review collected by and hosted on G2.com.

First and foremost is that, It combines meetings, messaging, calling, and many more in one app, reducing switching of tools/applications.

It gives good and crisp audio in the meetings which is liked by the users.

This also have good security protection with encryption and compliance.

Last but not the least, this can transcript, record, take notes and saves lots of time for us which is the best in the application. Review collected by and hosted on G2.com.

Sometimes Skype experiences call drops or lags during poor internet connections. Also, compared to newer tools like Zoom or Teams, the user experience can feel slightly outdated. and that's why may be it is retired and also apple user face maximum issue when it use Skype sometime it is not working Review collected by and hosted on G2.com.

Skype helps bridge communication gaps, especially in remote or hybrid work environments. It allows quick team meetings, client calls, and instant messaging from anywhere. This saves time, reduces travel needs, and improves collaboration. but we have better option also Review collected by and hosted on G2.com.

Slack truly enhances collaboration. The ability to integrate with tools like Google Drive, Jira, and Zoom makes it a central hub for all our work. Real-time messaging, file sharing, and thread-based replies keep everything organized. The search function is powerful and saves a lot of time when looking for past conversations or files. Notifications are customizable, which helps manage focus and avoid distractions. Review collected by and hosted on G2.com.

Slack is solving the challenge of fragmented communication across email, messaging apps, and meetings. It centralizes all our team discussions, project updates, and file sharing into one intuitive platform. This reduces the time spent searching for information and enables quicker decision-making. It also helps reduce unnecessary meetings by making communication asynchronous and transparent across teams. We’ve seen a noticeable improvement in collaboration and productivity since adopting Slack. Review collected by and hosted on G2.com.

I really don't like that the standard plan does not allow you place a call on hold. This is a downside that my business would have really needed and it wasn’t clearly stated on the plans when I purchased. I really don't appreciate that and may look elsewhere in the future if not having that functionality gets in the way of my clients services too much. I am also very unhappy that they force you buy to the most expensive plan in order to have hubspot integration. This is a complete slap in the face for a small, seasonal business like mine who should have better features available to them. Largely, the not being able to put a customer on hold is the most bothersome. Review collected by and hosted on G2.com.

I needed a VOIP that was easy to use and could answer calls and send text messages on my laptop. I needed it to be professional experience for my clients. Review collected by and hosted on G2.com.

The only feature I am not very fond of is the vFax Portal. It looks a bit outdated and there is a lot of clicking back and forth in order to view a different fax. And even though there is a category and folder feature, it is not a folder in the same sense of moving faxes from one folder to the other so you will still see the fax. It makes organizing tough when there are multiple users since there is no need to assign each user their own portal. Review collected by and hosted on G2.com.

Nextiva seems to be resolving customer control in that it is easier for clients to navigate and make changes very quickly instead of having to rely on contacting someone to make those changes. It benefits me because it makes my job easier when one of my teammates wants to implement a change on their phone or voicemail system and I have ease of access to it. Nextiva also simplifies how call flows are handled because it was a nightmare through other VoIP providers on making something as "simple" as an options menu. Review collected by and hosted on G2.com.

One aspect I find challenging with GoTo Meeting is that occasionally, the interface can feel a bit dated compared to some newer platforms. Sometimes, the process to join meetings or manage settings isn’t as intuitive as I’d like, which can cause minor delays, especially for first-time users. Additionally, while the audio and video quality are generally good, there can be occasional glitches or connectivity issues depending on network conditions. Lastly, some advanced features require higher-tier subscriptions, which may limit accessibility for smaller teams. Review collected by and hosted on G2.com.

GoTo Meeting solves the problem of remote communication and collaboration by providing a reliable platform for virtual meetings, webinars, and screen sharing. It helps bridge the gap between geographically dispersed teams, allowing us to connect, share information, and make decisions in real-time without the need for physical presence. This has greatly benefited us by increasing productivity, reducing travel costs, and enabling faster response times. Overall, it makes remote work more efficient and helps maintain strong communication channels. Review collected by and hosted on G2.com.

So far, No major issues. We would love to see more customizable notification alerts for certain admin activities in future updates. Review collected by and hosted on G2.com.

We handle sensitive client information, so security is really important for us. TeleCMI makes sure our calls are safe, and features like audit logs and access control help us stay compliant. It also makes things easier when we add or remove team members. Review collected by and hosted on G2.com.

There is a video record feature but it's not great and lacks the ability to record outside videos. Review collected by and hosted on G2.com.

I have less missed office calls because of the ease of using it on my office phone, laptop and my cell phone. Review collected by and hosted on G2.com.

I disliked that we had hardware or headsets for our users that weren't compatible with Crexendo's system. After weeks of troubleshooting we found that the headsets we already had from our previous system weren't quite compatible so we had to purchase new headsets for everyone. Review collected by and hosted on G2.com.

Crexendo is solving our workforce issues with having remote users. Not everyone is in the office these days and the ease of deployment for getting someone up on the Crexendo phone system is quick and easy. Review collected by and hosted on G2.com.

The service itself is good technically, but the little details are not so good. In a way, our previous landline service did at least a few more things that we need, compared to this service. Granted, the phones we purchased were low-end and that contributes to the problem, I'm sure, but things like directory creation and changes are much harder than they should be, in my opinion. Forwarding a voicemail from the phone itself and not just from email is another option we really miss. Again, a higher-end phone choice may have solved these problems, but we didn't know that when we purchased them. Review collected by and hosted on G2.com.

We can use the call analytics to see what calls are coming in and to where much easier than we could with our previous system. Configuration is much easier, like setting up ring groups, departments, schedules, etc. My job is easier now with Net2Phone. Review collected by and hosted on G2.com.

What do you dislike about Gather?

Sometimes it can be a bit heavy on performance — especially if the map is large or has a lot of objects. It can lag a little depending on your connection or device.

What is least helpful about Gather?

Some features feel a bit hidden or not super intuitive at first. It takes a little time to get used to where everything is and how to use some tools effectively.

Downsides of using Gather:

If your team isn’t active or regularly using it, the experience can feel a bit empty. Also, it doesn’t fully replace tools like Slack or project managers, so you still end up switching platforms often. Review collected by and hosted on G2.com.

Gather makes remote work feel more connected and human. It solves the problem of isolation by recreating those casual, spontaneous moments you’d have in a physical office — like quick check-ins, watercooler chats, or just seeing who’s around. That’s helped me stay more engaged with my team, communicate faster, and feel part of a real shared space, even while working from home. Review collected by and hosted on G2.com.

The video quality could be better—sometimes it feels a bit laggy and blurry, even with a stable internet connection. Improved video optimization and clarity would make the overall experience much smoother. Review collected by and hosted on G2.com.

Zoho Meeting helps me avoid the hassle of switching between complex tools by providing an all-in-one platform for video conferencing, screen sharing, and collaboration. It’s especially useful for hosting client meetings and training sessions without requiring participants to download extra software. This saves time, reduces confusion, and allows me to focus on delivering value instead of dealing with technical issues. Review collected by and hosted on G2.com.

What I like the least about Dialpad is that sometimes my microphone on my computer does not work with the program which forces me to restart the application and can be a bit annoying. Review collected by and hosted on G2.com.

This allows me to review calls after the call is over and to document notes such as purpose of call for me to review later. It also will prepare notes on my call for me to view as well. Review collected by and hosted on G2.com.

From my personal experience, its very luck based when calling customer support. You can get someone who will be able to help you, or you can get someone who needs more knowledge about the product, perhaps they are still learning about the product but say that you are still learning or send the call to someone more knowledgeable. Review collected by and hosted on G2.com.

It helps us by allowing the customer to get to the proper department faster so that we can give them the proper information faster. Review collected by and hosted on G2.com.

The only downside I have seen so far is the video calling isn't quite as reliable as Google Meets or Zoom. It's still very good though! Review collected by and hosted on G2.com.

The biggest problem we had was seamless collaboration with remote workers. We have an office, but for colleagues who cannot attend in person each day (or ever) it is difficult to collaborate for them. There was also the issue for management of seeing who is actually at work and when. We made it a procedure that when we work, whether in office or remote, we sign into SoWork so we are accessible for immediate communication at any time. If a manager tries to contact one of us in SoWork and we are only signed in but not actually using it, then they will know we are away from our desk. Because of the fun interface, uptake was easy. I think most managers will find that employees who are resistant to procedures or software to ensure they are actually productive while working remotely will be more warm to SoWork because it's like a game. Customize your avatar and work area! Log in when you start your day, go talk to your colleagues, sit down, and do something. Review collected by and hosted on G2.com.

The only downside for us as a non-profit is the pricing. We would love for there to be more affordable pricing for non-profits but for a small business or enterprise deployment the price is very manageable. Review collected by and hosted on G2.com.

3cx keeps us connected with the clients we serve and with our other campus. We use it exclusively for our communication needs across both our campuses. Review collected by and hosted on G2.com.