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common question.
common question.
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The company who provides our CRM solution utilizes Zendesk and while the Forums are technically active, they're completely empty. Are other customers using them successfully? Should I suggest it be promoted more?
Pinned by G2 as a
common question.
common question.
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Me gusta sacar reportes de Zendesk para saber como se están comportando los agentes, mirar que indicadores se están mandejando como el tiempo de respuesta, la satisfacción, y la cantidad de tickets resueltos, entonces, quisiera saber como puedo elaborar mejores informes.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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Please share more details on using the live chat instead of the chatbot to submit my requests.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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cxvsHow do I merge a ticket when a customer has contacted us again in a separate ticket?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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Would love the ability to make and take calls via the app if possible. Workin go n the go!
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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How do I make a form through ZenDesk that customers can securely provide personal information?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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0
I need a chat tool that also has phone support options
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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