Introducing G2.ai, the future of software buying.Try now
All Zendesk Support Suite Discussions
0
1
It would be fantastic to have more flexible logic/rules regarding sending CSAT surveys. Being able to send CSAT surveys on X% of tickets would be fantastic.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
0
1
How do I quickly move from one ticket form to 4?
What steps should I consider in this implementation?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
0
1
Sometimes we can get locked out of our Zendesk, such as password issues or connection fail issues. There are times when our tickets don't update in real-time and it becomes glitchy. The response time on these issues can take days to fix and leave us behind on tickets. How can we get these issues... Read more
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
0
1
I would like to hear some really good side apps that are very useful for other organizations which we might consider buying if it is a huge help. I always wondered what other people use to make their life easier.
Posted by:
Pinned by G2 as a
common question.
common question.
0
1
Hopefully Youtube and Instagram is available in Zendesk
And, hopefully when we response comments in FB, our response is threaded under user comments.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
0
1
I would like. tohave Zendesk integrated that for every user created I have a new user in Zednesk.
Posted by:
Pinned by G2 as a
common question.
common question.
0
1
Pinned by G2 as a
common question.
common question.
0
1
When in zendesk chat you receive an audio alarm but this feature is not present in zendesk agent
Pinned by G2 as a
common question.
common question.
0
1
What is the best way to deploy the Chat solution smoothly and make it work for thousands of custo...
We currently have thousands of customers and might consider implementing or deploying the Chat tools for certain inquiries. Should we offer this to a limited number of customers first, or what do you consider a best strategy to try it out?
Pinned by G2 as a
common question.
common question.
Top Contributors in Zendesk Support Suite
Popular Discussions without Comments
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
