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Can you make phone calls in Zendesk Support and track them?

I need a chat tool that also has phone support options
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Sheri M.
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Administrative Assistant at Diabetes Patient Advocacy Coalition
0
Yes, you can with Zendesk Talk integrated. It also allows you to track with analytics built-in.
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Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster
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