Subscript Reviews & Product Details - Page 2

What do you like best about Subscript?

Subscript is a fresh approach in the area of SaaS billing and metric management. The team are very responsive and ensure we extract value from our investment. Subscript has replaced our SaaS billing in the enterprise space streamling direct and reseller billing activtiy, Resulting SaaS metrics also make it easier to stay on top of the bigger picture. I would highly recommend a meeting with them. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Not much to dislike. As a new platform there are elements that can improve, but they are extremlely responsive with feedback. Review collected by and hosted on G2.com.

What do you like best about Subscript?

Subscript is great! It automates a lot of reporting and gives us insights into our customer and ARR performance. We can easily slice information to see ARR by customer segment, geography, etc. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Some key metrics we'd expect aren't there, limited custom charting, and integration with Xero. Review collected by and hosted on G2.com.

What do you like best about Subscript?

As a user of Subscript, I appreciate their comprehensive approach to tracking SAAS metrics. Their platform offers a wide range of key performance indicators (KPIs) that can be customized to meet the specific needs of our business. Additionally, the platform is user-friendly and intuitive, making it easy to navigate and extract insights from the data. The customer support team at Subscript has also been accommodating, responding promptly to any questions or issues we've had. Overall, I highly recommend Subscript for any business looking to track and analyze its SAAS metrics better. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Instead of focusing on what I dislike about Subscript, I would like to highlight some potential areas for improvement. While I have had a positive experience with the software overall, I think a few features could be enhanced. For example, I would love to see additional integrations with other software tools, which could provide even more value and insights. Additionally, while the platform is user-friendly, I think there could be further improvements to the performance. With the amount of data our company has, sometimes it takes a minute to process and highlight the insights. Waiting a minute to save hours of work on excel is a deal I would make any day of the week. These are relatively minor issues, and I remain delighted with Subscript and the value it provides for my business. On top of that, I know the team listens to their users and builds improvements VERY fast! Review collected by and hosted on G2.com.

What do you like best about Subscript?

Subscript brings the financial metrics of your SaaS front and center without worrying if you screwed up a spreadsheet formula or data entry. Being able to see the financial health of your company at a moment's notice is extremely helpful. I'm both a co-founder and head of product/engineering and the cohort analysis specifically is incredibly useful to understand customer lifecycle.

We've also been able to segment customers by profile and really hone in on the financial impact of sticking to our ideal customer profile, feels like that would have taken ages to do in Excel.

In addition the Subscript team is incredible! Incredibly collaborative, takes great product feedback, and everyone is just fun to work with. One of easist SaaS products for me to recommend to other founders by far. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

I have no strong dislikes about working with Subscript. There are certainly a few tweaks or developments I'd like to see, but that's common to all SaaS products. I have strong confidence the team has heard these asks and given them their due consideration. Synchronizing anything with Salesforce.com is a bit of a headache, but the team has always been extremely responsive in the rare event there's a challenge in making the two systems talk. Review collected by and hosted on G2.com.

What do you like best about Subscript?

I like that Subscript integrates with HubSpot, our CRM. I also really appreciate Subscript's excellent customer service; everyone is very responsive, including their leadership team. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

We onboarded Subscript during our transition from Salesforce to HubSpot. That required us to upload historical deal data from Salesforce Excel exports and validate it in Subscript. This isn't a fault or limitation of Subscript, but it was an onerous exercise that resulted from poor timing on our part. Ultimately, the historical deal data was loaded into HubSpot and we overwrote what we'd initially loaded via Excel, so there was "one source of truth" for all of our deal data. Review collected by and hosted on G2.com.

What do you like best about Subscript?

I love how their knowledge of financial concepts and best practices combines well with the software they deliver. The insights provided by their charts and tools help us easily understand our business. And not just for the people that look at them everyday. For the departments that look once a week, or the investors that will look at it one time- the data and charts help us communicate financial information so much easier. But the thing that makes Subscript really helpful is their understanding of finance. They basically help do financial consulting for saas companies and we love it. we understand our business, but getting someone with 1) fresh eyes and 2) a general knowledge of the way other companies run finances is extremely helpful. And we have MULTIPLE instances where we adopted recommendations they made on reporting and tracking customers/deals/transactions. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

They're also a startup! which means that they're building out products. Occassionally I find bugs, but never anything major. and everything is resolved within a day. Review collected by and hosted on G2.com.

What do you like best about Subscript?

Subscript makes it so easy to see revenue trends from any perspective -- whether its customer segments, date ranges, TTM reporting, or a little bit of everything! Review collected by and hosted on G2.com.

What do you dislike about Subscript?

Hard to find much negative for what the platform is! When we've experienced road blocks, the Subscript team has helped us figure it out ASAP! Review collected by and hosted on G2.com.

What do you like best about Subscript?

The Subscript team has been wonderful partners every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Subscript?

I have at times had trouble manipulating the interface, specifcally for the purpose of drilldowns. Review collected by and hosted on G2.com.