Sendblue Reviews & Product Details

What do you like best about Sendblue?

We love the authentic experience SendBlue delivers for iPhone users. It genuinely feels like you're communicating with a real person. The software is easy to set up, integrates seamlessly with our CRM (GHL), and the dashboard is both intuitive and informative. It gives us clear visibility into key metrics like response rates, which has been incredibly valuable. Working with the SendBlue team has been a great experience. Lily has been fantastic, and the developer support has been consistently responsive and helpful. We've even heard directly from the co-founder, which really shows their dedication to customer success. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Our main frustration with SendBlue isn't actually with the platform itself, but rather a limitation imposed by iMessage. The restriction of only being able to send 50 messages per phone line per day has made it difficult to fully utilize certain features we were hoping to implement, such as sending reminder texts to clients for upcoming events like webinars. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

That we're able to use imessage from our CRM. It's so dope being able to text from my computer and have all of the available infrastructure from my CRM. Using automations to make sure we're following up properly. The other thing thats great is FULL RESOLUTION MEDIA... game changer! Also the integration allows you to use EFFECTS inside of imessage! Llike sending LOUD or confetti or Fireworks. And finally their support, Jack is the MAN! He's got all the answers and can help ASAP. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Integration is a little buggy sometimes. Sometimes the call back to our CRM doesn't bring some messages sent over. They have sent and customers/leads reply, but sometimes the messages we send won't sync back. It's rare but it does happen. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

SendBlue has replaced the need for standard landing pages and instead offers a personalize option for a conversation seemingly from a real person. Leads are able to opt in through a simple lead form and immediately get texts, videos, and audio messages that seem custom but are part of a sequence.

This has helped us convert more leads into paid appointments faster. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Its a new software, so some features are not quite there but they are constantly adding more and more. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

Set up and onboarding was super easy with Jack and Alex! I always receive a quick response with any questions that come up and can easily communicate with them via slack, text, or email and always get a timely response. I've been loving using SendBlue, it's super easy to navigate between our multiple accounts. Jack is awesome with suggestions on getting our response rate up and giving us new ideas and tips too. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

My only con is the quality of incoming images. Any images that I've sent out are amazing quality (I've tested this with my own iphone too) But images that our leads send to us aren't crisp. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

I love that I can send videos and voice memos directly to our leads. Our response rates 3X overnight. Our lead engagement is on a completely different level. The entire team has been excellent to work with. The on boarding process was simple, and we were up and running very quickly. I use this every day to engage with our leads. Integrating this into HubSpot was seamless. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

This system is not a robust dialer, and it doesn't claim to be. It is not a replacement for our dialing system, however what it does it does extremely well. It's hard to dislike anything about it. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

Sendblue is a great product which solves a lot of outbound problems, and the team and support is stellar, they are able to answer all questions, and are extremely prompt at solving any issues. Product has been easy to use, and integrate with GHL and our stack. We use it everyday for our customer relations, and are working on AI integrations. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Its a thing of its own, so it requires double checking, and an extra interface for settings and config, but its very straightforward, so the time investment hasn't been that much. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

As the founder of FanBasis.com, a platform that helps creators and businesses sell digital products and services, I’ve used Sendblue extensively and referred dozens of clients. Every single one has seen an immediate boost in engagement, with response rates increasing by 20% within the first week. No other platform in the space has the same level of features or delivers these kinds of results.

The platform is incredibly intuitive, making it easy to launch and automate iMessage campaigns that feel personal and drive real engagement. Deliverability is outstanding, ensuring messages actually get seen, and automation tools allow for seamless customer interactions at scale. The pricing structure is fair and scalable, and the customer support team is always helpful and responsive.

If you’re serious about leveraging iMessage for marketing, Sendblue is the only platform that truly delivers. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

There is not bad experience I’ve had. The set up process without customer support can be tricky but their support is phenomenal! Review collected by and hosted on G2.com.

What do you like best about Sendblue?

I increased my response rate from 20% to 60% overnight in my setting process after implementing Sendblue. That's what I like about it lol. Literally 3xd my sales process output overnight. The team and support is also great. Simple UI and integrations, nice analytics. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

It is a little bit pricey, and I would also love a power dialer feature for older lead lists. Other than that, nothing bad to say about it. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

We've had an amazing experience with Sendinblue. Sam has been great, and Jack Tsaur has been *especially* awesome to work with—his help with automation has been a game changer. Unlike so many SaaS companies that disappear after you sign up, the Sendinblue team actually delivers real support. They’ve gone above and beyond—even doing things that aren’t necessarily in their scope of work. Super rare these days. Huge thanks to the team! Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Theres a level of necessary experience needed working with webflows if you want to do it yourself, luckily the team has helped us through all of this. Review collected by and hosted on G2.com.

What do you like best about Sendblue?

SendBlue lets you send blue iMessage text to text recipients. It's the perfect tool for our inbound lead follow-up process. Their support team is excellent as well. Review collected by and hosted on G2.com.

What do you dislike about Sendblue?

Nothing to dislike. It's a little pricey but well worth it. Review collected by and hosted on G2.com.