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Top 10 Sendblue Alternatives & Competitors

(29)4.9 out of 5

Looking for alternatives or competitors to Sendblue? Live Chat Software is a widely used technology, and many people are seeking top rated, user friendly software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Sendblue include features and messages. The best overall Sendblue alternative is ActiveCampaign. Other similar apps like Sendblue are Zoho Desk, Zendesk Support Suite, Salesforce Service Cloud, and Freshdesk. Sendblue alternatives can be found in Live Chat Software but may also be in Help Desk Software or Marketing Automation Software.

Best Paid & Free Alternatives to Sendblue

ActiveCampaign
Zoho Desk
Zendesk Support Suite
Salesforce Service Cloud
Freshdesk
Fin by Intercom
Birdeye
HubSpot Service Hub

Top 10 Alternatives to Sendblue Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Sendblue stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Health, Wellness and Fitness, and Automotive, and find the best product for your business.

ActiveCampaign

By ActiveCampaign

(14,162)4.5 out of 5

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, ActiveCampaign is:

Slower to reach roi

Easier to admin

See all ActiveCampaign reviews

Zoho Desk

By Zoho

(6,611)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Zoho Desk is:

Slower to reach roi

More expensive

See all Zoho Desk reviews

Zendesk Support Suite

By Zendesk

(6,224)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Zendesk Support Suite is:

Slower to reach roi

More expensive

See all Zendesk Support Suite reviews

Salesforce Service Cloud

By Salesforce

(5,633)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Salesforce Service Cloud is:

Slower to reach roi

More expensive

See all Salesforce Service Cloud reviews

Freshdesk

By Freshworks

(3,553)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Freshdesk is:

Slower to reach roi

Easier to admin

See all Freshdesk reviews

Fin by Intercom

By Intercom, Inc.

(3,457)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Fin by Intercom is:

Slower to reach roi

More expensive

Easier to admin

See all Fin by Intercom reviews

Birdeye

By Birdeye

(3,338)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with Sendblue:

Live Chat

Reviewers say compared to Sendblue, Birdeye is:

Slower to reach roi

Easier to admin

More expensive

See all Birdeye reviews

HubSpot Service Hub

By HubSpot

(2,545)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with Sendblue: