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SAP Customer Identity and Access Management Reviews & Product Details - Page 2

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SAP Customer Identity and Access Management Product Details

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SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale. Bonus: Our Enterprise Consent and Preference Management Solution is now part of CIAM B2C Customer Data Solutions: Customer Data Platform, Customer Identity and Access Management (CIAM) for B2C*, Customer Identity and Access Management (CIAM) for B2B*, *Enterprise Consent and Access Management (ECPM) is now part of CIAM

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SAP

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SAP Customer Identity and Access Management Community

Product Description

Knowing your customer is no longer a nice-to-have, but a business imperative. Optimize registration and login experiences across devices and channels while protecting your customers and your business against identity fraud and theft. SAP Customer Identity helps turn unknown online visitors into known, loyal customers.

Overview by

Ratul Shah

This product is included in:

SAP Customer Identity and Access Management Media

SAP Customer Identity and Access Management Demo - Customer Identity Console

The Customer Identity and Access Management Console allows you to understand customers from a site level to customer view, based on permissions

SAP Customer Identity and Access Management Demo - Built-in Screensets

Our screen sets are built with UX best practices and Security in mind for easy deployment, whether email only accounts or full registration

SAP Customer Identity and Access Management Demo - Frictionless Authentication

Go passwordless to increase security and improve the user experience

SAP Customer Identity and Access Management Demo - Preference Center

Provide transparency and customer control over their data, consolidating subscriptions and registration data into one unified profile

SAP Customer Identity and Access Management Demo - Increased Security

Reduce risk and stay compliant, with built in security measures, alerts, and AI/ML

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/30/2023

"SAP Customer Identity and Access Management for B2C: Safeguard your Data"

5/5

What do you like best about SAP Customer Identity and Access Management?

SAP CIAM helps organizations to secure the identity of their partner and customer data. Manages consent and access control for organization. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

There is nothing to dislike about this tool. Provides the best service. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

6/19/2023

"Best Tool to Manage Customer Data"

5/5

What do you like best about SAP Customer Identity and Access Management?

Single seamless log on is the best feature that I liked most about this tool and that works in integration with customer identity management. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

As of now nothing to dislike. This tool is helping us a lot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/5/2023

"Identity management tool for b2c"

5/5

What do you like best about SAP Customer Identity and Access Management?

Sso login for multi device and multi factor. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

Nothing as of now for this tool cause not experience in depth feature but all good what i experienced till now. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

6/14/2023

"SAP Customer Data Solutions :- Review"

5/5

What do you like best about SAP Customer Data Solutions?

SAP Customer Data Solutions is allowing us to track customer activities to understand customer needs and exactly what they want. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Solutions?

As such nothing to dislike about SAP customer data solutions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/17/2023

"Excellent tool for managing customer s data"

5/5

What do you like best about SAP Customer Data Solutions?

Used features fornour client business are best like identity and access manager feature and consent management Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Solutions?

Customer data privacy can be on factor for concern but i think sap has great security in others privacy. Review collected by and hosted on G2.com.

Akshay K.

IT Analyst

Mid-Market (51-1000 emp.)

3/23/2023

"Review for B2C identity and access management"

5/5

What do you like best about SAP Customer Identity and Access Management?

Would like to say what features makes stand out this product form other tool are passwords management, prevention from hacker attacks, user access management Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

No dislikes to say as if now all good to go Review collected by and hosted on G2.com.

Inês M.

ServiceNow Business Analyst

Enterprise (> 1000 emp.)

3/6/2023

"Review of SAP Customer Identity and Access Management for B2C"

3/5

What do you like best about SAP Customer Identity and Access Management?

- Authentication Options

- MFA support

- Friendly UI Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

- Not easy and quite time consuming to admin

- Integrations with third parties are not easy to configure Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

4/27/2023

"SAP customer Identity And Access Management for B2C - Review"

5/5

What do you like best about SAP Customer Identity and Access Management?

This tool is helping us in improving customer onboarding experiences, develop better relationship using engagement strategy, helping in more collaboration. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

As such nothing to dislike about this tool, everything is good. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

4/3/2023

"The Best tool for identity Management"

5/5

What do you like best about SAP Customer Identity and Access Management?

I like the single sign on and passwordless authentication feature in this awesome tool. Very useful for the secure access of data inside the organization. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

Nothing to dislike. This tool is providing very useful features. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

3/15/2023

"Useful tool for customer data identity management"

5/5

What do you like best about SAP Customer Identity and Access Management?

This SAP CIAM has best features for our customer data info handling like user or customer identity authentication protection Review collected by and hosted on G2.com.