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- Okta
- SAP Customer Identity and Access Management for B2C
- Okta-vs-SAP Customer Identity and Access Management for B2C
Compare Okta and SAP Customer Identity and Access Management 
At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Enterprise (46.9% of reviews)
Entry-Level Pricing
$6.00 1 User per month
No pricing available
Okta
Star Rating
(956)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
$6.00 1 User per month
Browse all 2 pricing plansSAP Customer Identity and Access Management
Star Rating
(33)4.1 out of 5
Market Segments
Enterprise (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Customer Identity and Access ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Okta excels in "Self-Service Password Administration" with a score of 9.2, making it easier for users to manage their passwords independently, while SAP Customer Identity and Access Management scores lower at 8.0 in this area, indicating a less user-friendly experience.
- Reviewers mention that Okta's "Multi-Factor Authentication" feature is highly rated at 9.4, providing robust security options, whereas SAP's offering, while still functional, scores slightly lower at 9.0, suggesting that Okta may provide a more comprehensive approach to authentication security.
- G2 users highlight Okta's "Ease of Setup" with a score of 8.8, which is significantly higher than SAP's 6.8, indicating that users find Okta's initial configuration and deployment process to be more straightforward and less time-consuming.
- Users on G2 report that Okta's "Smart/Automated Provisioning" feature is rated at 9.6, showcasing its efficiency in user management, while SAP's similar feature is not as highly rated, suggesting that Okta may offer a more seamless experience in onboarding and offboarding users.
- Reviewers say that Okta's "Quality of Support" is rated at 8.8, which is slightly higher than SAP's 8.7, indicating that users may find Okta's customer service to be more responsive and helpful when issues arise.
- Users report that Okta's "API/Integrations" score of 9.4 reflects its strong capability to connect with various applications, while SAP's lower score of 7.0 suggests that users may face more challenges in integrating with other systems.
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Pricing
Entry-Level Pricing
Okta
Starter
$6.00
1 User per month
Starting your Identity journey? Put a strong foundation in place.
- Universal Directory
- Workflows - 5 flows
- Single Sign-On
SAP Customer Identity and Access Management
No pricing availableFree Trial
Okta
No trial information availableSAP Customer Identity and Access Management
No trial information availableRatings
Meets Requirements
9.3
701
8.6
30
Ease of Use
9.3
718
8.4
30
Ease of Setup
8.9
237
6.8
10
Ease of Admin
9.0
168
6.8
10
Quality of Support
8.8
519
8.7
30
Has the product been a good partner in doing business?
8.9
163
8.0
10
Product Direction (% positive)
8.6
678
7.3
26
Features by Category
Authentication Options
9.2
370
9.0
5
Feature Not Available
8.7
5
9.2
356
Not enough data
Feature Not Available
Not enough data
9.2
242
Not enough data
9.2
233
Not enough data
Access Control Types
9.2
266
Not enough data
9.2
295
Not enough data
9.2
301
Not enough data
9.0
207
Not enough data
9.0
220
Not enough data
Administration
9.2
234
Not enough data
9.2
276
8.3
5
9.0
228
8.3
5
9.1
287
7.0
5
9.1
276
8.0
5
Platform
9.2
278
Not enough data
9.2
243
Not enough data
9.2
275
Not enough data
9.0
219
Not enough data
8.9
213
Not enough data
8.9
207
Not enough data
9.0
224
Not enough data
User on/off Boarding
9.1
76
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.3
76
|
Verified
Not enough data
9.2
74
|
Verified
Not enough data
9.5
73
|
Verified
Not enough data
9.0
67
|
Verified
Not enough data
User Maintenance
9.4
88
|
Verified
Not enough data
9.0
70
|
Verified
Not enough data
9.1
62
|
Verified
Not enough data
Governance
9.0
65
|
Verified
Not enough data
9.2
65
|
Verified
Not enough data
Administration
9.0
69
|
Verified
Not enough data
9.2
81
|
Verified
Not enough data
9.0
73
|
Verified
Not enough data
9.2
67
|
Verified
Not enough data
Authentication type
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Functionality
Not enough data
9.0
5
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
9.4
22
Not enough data
9.1
23
Not enough data
9.0
24
Not enough data
9.5
23
Not enough data
Security
9.5
25
Not enough data
9.3
27
Not enough data
9.3
22
Not enough data
9.5
26
Not enough data
Identity Management
9.2
22
Not enough data
9.4
21
Not enough data
9.4
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Access Control
9.3
52
Not enough data
9.3
55
Not enough data
9.4
54
Not enough data
9.3
47
Not enough data
Administration
9.5
53
Not enough data
9.5
52
Not enough data
9.4
47
Not enough data
9.4
60
Not enough data
Functionality
9.5
66
Not enough data
9.6
67
Not enough data
9.4
59
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
88
|
Verified
9.0
7
|
Verified
9.5
95
|
Verified
8.7
9
|
Verified
9.5
91
|
Verified
9.0
8
|
Verified
Feature Not Available
8.8
7
|
Verified
Feature Not Available
8.5
9
|
Verified
9.3
87
|
Verified
9.8
8
|
Verified
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
121
Not enough data
9.2
123
Not enough data
9.6
131
Not enough data
9.4
120
Not enough data
9.5
133
Not enough data
9.4
128
Not enough data
Type
9.0
94
Not enough data
9.2
118
Not enough data
Reporting
9.1
108
Not enough data
9.1
108
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okta and SAP Customer Identity and Access Management are categorized as Single Sign-On (SSO) and Customer Identity and Access Management (CIAM)
Unique Categories
SAP Customer Identity and Access Management is categorized as Risk-Based Authentication (RBA), Passwordless Authentication, and Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
Okta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Customer Identity and Access Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.0%
Information Technology and Services
15.6%
Financial Services
6.1%
Internet
5.4%
Marketing and Advertising
4.1%
Other
50.8%
Information Technology and Services
25.0%
Business Supplies and Equipment
12.5%
Transportation/Trucking/Railroad
6.3%
Pharmaceuticals
6.3%
Marketing and Advertising
6.3%
Other
43.8%
Most Helpful Reviews
Okta
Most Helpful Favorable Review
Benjamin D.
Verified User in Computer Networking
Okta makes it easy to work from any device to access cloud applications using corporate single sign-on. With Okta forgotten and lost passwords and URL's are dramatically reduced.
Most Helpful Critical Review
Jeff M.
Verified User in Education Management
Not easy to add apps not already supported.
SAP Customer Identity and Access Management
Most Helpful Favorable Review
Joel W.
Verified User in Marketing and Advertising
As users of Registration as a Service I like the ability to manage and query all user data from Identity Storage. We are also leveraging the Single Sing On feature which works really well. Our user registration process is greatly improved from the days of...
Most Helpful Critical Review
neeraj s.
Verified User in Airlines/Aviation
nothing specific i guess the integeration is amazing
Benjamin D.
Verified User in Computer Networking
Okta makes it easy to work from any device to access cloud applications using corporate single sign-on. With Okta forgotten and lost passwords and URL's are dramatically reduced.
Joel W.
Verified User in Marketing and Advertising
As users of Registration as a Service I like the ability to manage and query all user data from Identity Storage. We are also leveraging the Single Sing On feature which works really well. Our user registration process is greatly improved from the days of...
Jeff M.
Verified User in Education Management
Not easy to add apps not already supported.
neeraj s.
Verified User in Airlines/Aviation
nothing specific i guess the integeration is amazing
Alternatives
Discussions
Is there a way to access your applications on a mobile device?
5 comments
EC
There is an Okta Mobile app from which you can access your work applications, but it requires a little extra setup and not all organization use it....Read more
How many applications?
2 comments
GP
Doesn’t it always, though? ;-)
Key factors to consider aside from number of applications you’d want to streamline access to via SSO for would be:
-How...Read more
Does Okta have a plugin for integration with Spring Boot and Spring Security?
2 comments
US
Spring security plugin is available to do user management, take a look at it https://bintray.com/grails/plugins/spring-security-core/viewRead more
SAP Customer Identity and Access Management has no discussions with answers
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