1,847 LastPass Reviews
Lastpass with SSO is very useful and a powerful tool,
The SSO intergration provides security and peice of mind and makes it simple for users to use without the need to remember long complex master passwords,
I yuse lastpass every day and whilst there are nicer systems, there is noting that is as simple to use, as other platforms still require a master password, Lastpass uses the browser and Azure tokens for encryption.decryption so no password is needed by the end user. Review collected by and hosted on G2.com.
SSO is a pain in the ass to setup, guides are long and complex, but worth it in the end.
when saving TOPT MFA tokens you have to save this before any other screen, sometimes, i save the MFA token then the browser asks my to update the password and in doing so it removes the mfa token.
also credit cards don't load into sites correctly
would be nice if lastpass made clear what is and is not encrypted, (URL's are apparently unencrypted, but everything else is supposed to be) Review collected by and hosted on G2.com.
The LastPass Business plan provides a secure and efficient way to manage and share passwords across our organization. Here are some key benefits:
Controlled Password Sharing:
Passwords can be shared with the correct individuals in a secure and organized manner. We have full control over who can access which shared passwords.
Group-Based Access:
Users can be assigned to groups based on their role or department. Once access rules are set, managing permissions is simple — just add or remove users from the appropriate group.
Simplified User Management:
This group-based model makes it much easier to onboard or offboard users from shared credentials quickly and securely.
Personal Vault Integration:
Users can link their personal LastPass account to their business account. This allows them to store personal credentials separately, while still having access through the same interface. Even when logged into the business account, LastPass can autofill credentials saved in the personal vault.
Admin Recovery Options:
Account administrators can reset a user’s master password without wiping their stored vault data — a major benefit in recovery scenarios.
Seamless Offboarding:
When an employee leaves, their account and saved business credentials can be transferred to their supervisor, maintaining access continuity. Review collected by and hosted on G2.com.
Sometimes it is slow to pull up the vault. Review collected by and hosted on G2.com.
I appreciate how user-friendly and convenient LastPass is! It makes it so much easier to manage and secure all my passwords in one place, without having to remember every login. Plus, the browser extension and mobile app work seamlessly, so I always have access to my information wherever I need it.
I also like how LastPass helps with generating strong passwords, giving me peace of mind that my accounts are safe.
Overall, it’s a tool that makes digital life more secure and efficient! Review collected by and hosted on G2.com.
While I appreciate the overall functionality of LastPass, I sometimes find that the interface can be a little clunky/tricky to navigate and not as intuitive as I’d like. There have been occasional instances where the browser extension didn’t sync properly or required a refresh to work smoothly.
Additionally, some of the advanced features are only available with the premium plan, which can feel limiting for free users. However, the premium version is well worth the money.
Overall, it’s a solid tool with a few minor improvements that could make it even better! Review collected by and hosted on G2.com.
It's easy to use and has been mostly reliable. Review collected by and hosted on G2.com.
I have been using Lastpass for several years. Other than billing, it has been smooth. HOWEVER, this year, we reduced our staff. I received notice that our annual bill was upcoming. I knew we had too many licences, but finding that information in the Vault or Admin panel is not clear. So I opened a ticket in the support site - a different site than the vault, why does it need a different site? - The response time was TERRIBLE. It took them a full TWO WEEKS to respond to my last question. Coincidentally, I had a technical issue. They responded to that one the same day. Clearly, they are under staffing the billing support. This is unacceptable and leads me to believe they do so in pursuit of profit. It's unfortunate, otherwise I would have rated them a 9 as the platform is easy to use. But the way they treat their customers on billing question is appalling and shows contempt for us. If this was my company I would fire the person responsible. If the CEO is aware of this, the clearly he or she doesn't care. Review collected by and hosted on G2.com.
What I like best about LastPass is how easy it is to use and the number of features it includes. I was super easy to implement in our company. We use LastPass daily and we appreciate the great customer support. Review collected by and hosted on G2.com.
I would like to give some things I dislike about LastPass but there is nothing I do not like about the software. Review collected by and hosted on G2.com.
I use LastPass every day for both personal and business use. I like how easy the user interface is to use. The integration with browsers works really well, filling in passwords, managing multiple logins for a single website, and offering to add new passwords or update existing ones when a new login/password is created. Sharing passwords with my colleagues is a really nice feature and allows us to better manage our IT assets. Review collected by and hosted on G2.com.
I have both a personal account and a business account. Switching between the 2 is a pain. Recently, I have had lots of issues with the plugin for Edge. I have switched to other browsers to avoid it. Review collected by and hosted on G2.com.
The ability to share passwords across different areas of your business via different shared groups within LastPass helps keep software and platform access under control and manageable. Rollout is very easy and works across most operating systems that we have needed it to work on. Review collected by and hosted on G2.com.
We have a few students involved in our business, and not for profit clients, and I assumed they would be able to use LastPass at a discounted rate in their own businesses or projects, but LastPass doesn't offer concession pricing. Review collected by and hosted on G2.com.
It makes passwords for me, I don't have to try to think up another combination of random characters every time I make a new account somewhere. LastPass then remembers it for me, I'm an IT admin and I have a lot of passwords - so having LastPass keep up with them is very helpful indeed. It also auto fills them in websites when I return. LastPass also stores them in a searchable format so its easy to find what I'm looking for, and launch the site directly from it.
Has an app for the cellphone so I can carry all my password with me in case I don't have my company laptop.
As an admin, super easy to add new users, and check on their status. Can update their master passwords, and it does notify all admins when you do this, so can't sneakily get into peoples accounts! Review collected by and hosted on G2.com.
Initial set up for the users could be a bit more guided - not always obvious how to get started.
Plug in could be a little more obvious to access, but it still pretty good. Review collected by and hosted on G2.com.
Sub folders, ease of sharing folders, folder structure. Adding any text strings and attachments to items without LastPass scanning on the backend. Unlimited amount of items to add to a shared folder and unlimited amount of shared folders. Can import large files and multiple items and not receive upload errors. Browser extension SSO and Okta easy to sign in and set up. Review collected by and hosted on G2.com.
Some issues after migrating an ex employee's vault to a shared folder, attachments would not download and had error. Said to contact Support, which we did and worked with them over months never resolving the the issue or recovering the attachments.
No way to see which items have attachments in them unless clicking into every item type that could contain an attachment.
When exporting the entire vault including all shared folder items, the .csv export left out the file path to the shared folder and sub folders. Worked with Support on this as well and no resolution.
Major issue with user's sharing keys and when user's would log in, they would see special characters in the shared folders they were part of, instead of English. And unable to see any items in the vault until LP Support cleared their sharing keys. Review collected by and hosted on G2.com.
Logging in is very fast and easy. I use this app every single day. My work passwords and personal passwords are kept securely in my vault, so I can use any device at home or work and have passwords at my fingertips. Review collected by and hosted on G2.com.
When I'm at work my personal passwords auto populate in the banking website when I want to use work credentials to log in. Sometimes the LastPass popup blocks me from making a selection on a drop-down menu on a website. Review collected by and hosted on G2.com.
