Palo Alto Networks Cortex XSOAR Reviews & Product Details

What do you like best about Palo Alto Networks Cortex XSOAR?

Pretty good perfomance on a very large environment like ours with 65,000+ Cortex XDR agents. We have it integrated with IOCs from Recorded Future and Sekoia CTI feeds, which works pretty well for us. We have playbooks to adjust incidents score and severity based on IOC risk score obtained through the integration. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

Reporting can be improved and wish for more customization options Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

Help my organization to detect any suspicious activity and take the action against. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

Complex in working and I toke a lot of time until could deal with. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

Very customizable, great UI, very powerful when it comes to automating tasks for incident response. Good direct customer support. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

customer service, on-prem maintenance, does take time to learn the ropes Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

Easy-to-use GUI, out-of-the-box scripts for most of the automation tasks, and supported integration packs for almost all the tools (at least from security perspective) help automate complicated and repetitive tasks quickly yet efficiently. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

This solution requires a dedicated team to create and modify the playbooks and other underlying configurations (mapper, classifier etc.). The pre-built playbooks are too generic to be used directly and require quite a few changes, instead of which one can work on creating a new one. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

Simple GUI, easy-to-create playbook tending to your needs. The customer support is fantastic as well. Very knowledgable. The XSOAR teams has a quick response time. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

If they advertised the features more, it is leaning more toward a DYI tool. Compared to other competitors more research is required when navigating the dashboard. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

- Capability to integrate with other applications.

- Capability to perform automation and build playbooks.

- Ability to handle tickets and incidents.

- Can work as a centralized SIEM tool manager. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

- Frequent demisto engine disconnections.

- Tool becomes unresponsive when there is a high load of inputs. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

You can integrate and orchestrate all of your security solutions in one platform and manage all of your cases, incidents. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

Cortex XSOAR can be more user-friendly in dashboards and configurations. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

The Out of the Box content like Integrations for many security stacks or from multiple vendors will definitely reduce the custom efforts and its an easy adoption to the Analyst due to its User-friendly UI, Designing the playbooks is very easy and reduces the manual work by Automation, XSOAR will reduce the air gap on Security investigation and save SLA's for any type of alerts Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

The licensing part of the xsoar is a little costly matter and the response/delivery for any type of Future Requests for common and high-demand automation is a little slower(which needs to be improved)

There are no Best practice documents on System Optimization or Playbook optimization etc.

No proper troubleshooting docs for the System notifications which triggered on the system Diagnostics page Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

We needed a single platform for our security operations to do end to end lifecycle management. We decide to choose Palo Alto's Cortex XSOAR and are very pleased with the results. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

Great product, a bit expensive. There is nothing to dislike about this product, it is well-designed, intuitive. Review collected by and hosted on G2.com.

What do you like best about Palo Alto Networks Cortex XSOAR?

Mostly I like that it is natively integrated with other vendor's products Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cortex XSOAR?

Mostly I dislike in the Palo Alto Networks products is the high cost Review collected by and hosted on G2.com.