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Oracle EBS CRM Reviews & Product Details - Page 4

Oracle EBS CRM Product Details

Oracle EBS CRM Integrations

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Integration information sourced from real user reviews.

Oracle EBS CRM Media

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232 Oracle EBS CRM Reviews

3.9 out of 5
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232 Oracle EBS CRM Reviews
3.9 out of 5
232 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"Oracle review"
What do you like best about Oracle EBS CRM?

Oracle EBS is great at managing business globally, lowers costs, provides top quality cloud based storage and features. Compared to others I do believe they hold a advantage. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The cost of this software is expensive and some companies may not afford to use this. Features can be complicated which does need proper training. Overall still great. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"A lot of training required but the number of options it offers is amazing"
What do you like best about Oracle EBS CRM?

It's a corporate-level CRM that still works for smaller businesses as well (albeit with the necessity of a support team behind it). The number of options that you can choose from is ridiculous. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Not as simple as using salesforce or an in-house CRM when dealing with large datasets. Definitely need a support team (which is costly) or to spend a lot of time outside of work figuring out how to use the platform to its full capabilities. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"very good program and excellent ui and management"
What do you like best about Oracle EBS CRM?

it's a really great program that has a wide range of functions and has excellent ui and helps keeping track and managing a breeze Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

could be a little cheaper and has a little bit of a learning curve but otherwise it'd a great program. Review collected by and hosted on G2.com.

Ravi G.
RG
SDET
Enterprise (> 1000 emp.)
"One of the best Cloud Based CRM in the in world of Information technology"
What do you like best about Oracle EBS CRM?

One of it kind RDBMS which is cloud-based and it stands out of the crowd for supporting the integration of several Applications and Devices which helps large scale Business industries Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Legacy customer support system which sometimes misses turn around time Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Enterprise (> 1000 emp.)
"Oracle EBS review"
What do you like best about Oracle EBS CRM?

Easy to use intuitive very flexible user friendly Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It only works with internet explorer and sometimes it gets slow Review collected by and hosted on G2.com.

PR
Software Engineer
Business Supplies and Equipment
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Business is easy now with Oracle EBS CRM"
What do you like best about Oracle EBS CRM?

The value of customer interactions is taken into account and It connects/integrates different platforms by make the business simple and user friendly Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

There is nothing I dislike about the Oracle EBS CRM Review collected by and hosted on G2.com.

Rohit G.
RG
Senior Consultant
Enterprise (> 1000 emp.)
"ONE of best CRM, Organized data management"
What do you like best about Oracle EBS CRM?

I liked below points mainly.

1.Easy to use interface.

2.Simple reconcillations suit with various highlights to different modules.

3. It allows decision making more accurate,reduce cost, and leads towards overall improved performance.

4.Cloud based storage.

5.Easy to operate.

6.Simple and accessible. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Sometimes a bit slow of a program. Just need it to be a bit quicker.

Support specialists can be costly, and Oracle software in general isn't cheap Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market (51-1000 emp.)
"Oracle Sales"
What do you like best about Oracle EBS CRM?

Oracle Sales has machine learning-based sales tools that focus on clean, comprehensive customer data from internal and external sources that salespeople can trust. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Oracle Sales user reports are very limited Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"EBS CRM"
What do you like best about Oracle EBS CRM?

EBS application can able to acess in cloud easily with less time and configuration Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Till now I see every thing is good in the ebs application Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Mid-Market (51-1000 emp.)
"Does the job"
What do you like best about Oracle EBS CRM?

Quick query results. The reports do not take long to pull. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Some glitches. Sometimes there are glitches that cause orders to be lost. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

17 months

Average Discount

21%

Perceived Cost

$$$$$
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Oracle EBS CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting
Oracle EBS