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Oracle EBS CRM Reviews & Product Details - Page 3

Oracle EBS CRM Overview

What is Oracle EBS CRM?

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Oracle EBS CRM Details
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Product Description
Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Seller
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Oracle EBS CRM Integrations

(1)
Integration information sourced from real user reviews.

Oracle EBS CRM Media

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232 Oracle EBS CRM Reviews

3.9 out of 5
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232 Oracle EBS CRM Reviews
3.9 out of 5
232 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Vishal D.
VD
Team Leader - Corporate Accounting and Taxation
Enterprise (> 1000 emp.)
"A perfect solution for CRM"
What do you like best about Oracle EBS CRM?

Ability to personalize marketing campaigns and customer data can be manage very easily and in a effective manner, which helps us to understand the customer needs. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Sometimes when the internet connection is poor using the platform becomes a bit difficult and unreliable. Oracle should make some improvements so it can run on a slower internet connection as well Review collected by and hosted on G2.com.

Hari K.
HK
Associate Software Developer
Enterprise (> 1000 emp.)
"Good ERP for On Prem, but there is room for lots of improvement"
What do you like best about Oracle EBS CRM?

It is some what efficient and my initial impression is the it is easy to use. There is fine grained control over cost and budgets. It is scalable and suitable for very big organizations. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I feel the it is slightly overpriced compared to it's competitors. The interface could have been little bit more intuitive. As it is on Prem it would require a dedicated Database Administrator to manage efficiently. The cloud based solutions are easier to use and comes with support. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Enterprise (> 1000 emp.)
"Not robust enough for Depot Repair process"
What do you like best about Oracle EBS CRM?

Oracle EBS has a wide range of functionality, so it works well for many of our departments, including finance, shipping, POs, and inventory transactions. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Because Oracle EBS covers all business functions, it was implemented as a single-use SaaS for our company, but it does not have the needed functionality to handle a Depot Repair program. It is inflexible, does not scale with high volume, and data entry errors are not easily fixed. We have also had bugs that were sent to Oracle but were never resolved, requiring more time from our departments to fix or workaround. Review collected by and hosted on G2.com.

Abhishek P.
AP
Functional Consultant - SCM
Enterprise (> 1000 emp.)
"Another great product from Oracle"
What do you like best about Oracle EBS CRM?

UI is very user friendly,

Functional setups are straight forward can be learnt by amatures as well with a simple training Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I feel like EBS is a bit slow compare to other products in the market Review collected by and hosted on G2.com.

Carlos S.
CS
QS&S Manager
Mid-Market (51-1000 emp.)
"More result than expected in terms of our Customer analysis...great integration"
What do you like best about Oracle EBS CRM?

The actual integration between applications is a great ad-on to our business.

Our client understanding has been higher and very efficient. and having all customer data in one place is the best of using Oracle EBS CRM. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

We currently don't dislike anything from it as we are gaining more time and efficiently measuring our client information. Review collected by and hosted on G2.com.

vaibhav m.
VM
Associate
Enterprise (> 1000 emp.)
"Oracle CRM for all your business"
What do you like best about Oracle EBS CRM?

1) All in one requirement tool

2) They help to integrate each business scenario and provide a customized solution

3) Be it HR or Hotel, E-Business Suites caters to all industries. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

1) Moving to the cloud might be a task for a few people.

2) Bug/Defect fix cycle takes a little longer as they have to provide a global release for there common modules. Review collected by and hosted on G2.com.

KP
Sr. Oracle Engineer
Mid-Market (51-1000 emp.)
"Best CRM for integration with oracle products"
What do you like best about Oracle EBS CRM?

It helps in integrating with other applications easily and data can be made available across all platforms Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Setup and installation required trained professionals Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"Helpful Customer Relationship Management Software"
What do you like best about Oracle EBS CRM?

- Helpful in managing the business globally

- Cost reduction

- Provides great data insights which helps in decision making

- Amazing Cloud based storage

- Provides a lot of features compared to other softwares. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

- Some of the features are complicated and need a proper training.

- It's not easy to work with large datasets due to complicity of features.

- Support team is quite expensive, which makes it a bit difficulty to use the software. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Mid-Market (51-1000 emp.)
"Best Customer Relationship Manager"
What do you like best about Oracle EBS CRM?

Oracle EBS CRM is a well-known software that provides all the essential functionalities required by any company's financial department. it also incorporates the features required by the marketing department. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

This tool as a whole is a complete package for the company, but there is always room for improvement as they say, "' modern problems required modern solutions.'' Review collected by and hosted on G2.com.

Kunal O.
KO
Student
Small-Business (50 or fewer emp.)
"Best tool for premium marketing solutions"
What do you like best about Oracle EBS CRM?

It has numerous helpful solutions that caters mostly all the cases. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

To manage a huge business, one would require professional support to run it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

17 months

Average Discount

21%

Perceived Cost

$$$$$
Oracle EBS