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Oracle EBS CRM Reviews & Product Details - Page 2

Oracle EBS CRM Overview

What is Oracle EBS CRM?

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Oracle EBS CRM Details

Discussions

Oracle EBS CRM Community

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Product Description

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Seller

Oracle

Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Oracle EBS CRM Integrations

(1)

Integration information sourced from real user reviews.

Oracle EBS CRM Media

G2 reviews are authentic and verified.

Here's how.

Adil K.

Senior IT recruiter

Mid-Market (51-1000 emp.)

6/13/2023

"Oracle EBS CRM reviews"

5/5

What do you like best about Oracle EBS CRM?

Oracle EBS CRM is valuable because it offers comprehensive customer management, sales and opportunity management, marketing automation, service and support capabilities, integration with other EBS modules, customization options, scalability, and enterprise-level support. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

some common areas where Oracle EBS CRM may be considered less useful include its user interface being complex and not user-friendly, limited customization and flexibility compared to other CRM solutions, challenges with integration into existing systems, reporting and analytics features being perceived as limited, and the mobile experience being less convenient. However, the usefulness of Oracle EBS CRM can vary depending on individual needs and requirements. Review collected by and hosted on G2.com.

What problems is Oracle EBS CRM solving and how is that benefiting you?

Oracle EBS CRM solves problems related to customer relationship management, sales processes, customer service, marketing campaign management, and provides reporting and analytics capabilities. The benefits include centralized customer data, streamlined sales processes, enhanced customer service, improved marketing campaigns, and data-driven decision-making. Ultimately, Oracle EBS CRM helps businesses improve customer satisfaction, drive sales growth, and enhance overall business performance. Review collected by and hosted on G2.com.

Ankit .

Data Analyst

Mid-Market (51-1000 emp.)

12/1/2023

"Oracle E- Business Suit CRM"

4.5/5

What do you like best about Oracle EBS CRM?

The interface of Oracle EBS CRM is very simple and easy to implement as compare to others and the linking of pages or tables are quite simple. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Sometimes performance issue occurs while integrating with other tools and some important features are missing Review collected by and hosted on G2.com.

Tausif A.

Senior Applications Systems Engineer

Small-Business (50 or fewer emp.)

12/22/2023

"Good business suite"

4/5

What do you like best about Oracle EBS CRM?

EBS is used for budgeting and forecasting of our retail and daily phasing of the business plans, it is easy to use, user friendly and easy to export the reports Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Nothing as such , sometimes application slows down Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

9/14/2023

"The best CRM there is to create a greater difference"

4.5/5

What do you like best about Oracle EBS CRM?

The best feature of Oracle EBS CRM is that it provides a user friendly interface for the users to interact to,and without creating any confusions Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The feature that aggravates oneself while their usage of Oracle EBS CRM is that sometimes it fails in generating the required results which in return is something that proves to be a failure. Oracle EBS CRM surely does add to your alot but this things needs to be looked on for improving it's performance. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

3/21/2024

"Great CRM"

3/5

What do you like best about Oracle EBS CRM?

Easy to use, simple, user friendly, smart tools Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

analytics are hard to understand, can sometimes be a bit clunky Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

1/6/2024

"Great CRM tool"

4.5/5

What do you like best about Oracle EBS CRM?

I like how easy it is to switch between objects seemlessly. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

When there are new releases, some of the new features are not the most intuitive to use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/5/2023

"Great capabilities, updated interface."

4/5

What do you like best about Oracle EBS CRM?

It has a lot of capabilities--best for very technical users. It integrate with many apps. And the interface is a little outdated looking, but is much better since the last update. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The interface looks a little outdated compared to competitors like Salesforce. But the most recent interface update in proved the expirence very much for users and admins. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

4/15/2021

"A great CRM when set up correctly"

3.5/5

What do you like best about Oracle EBS CRM?

When set up correctly it is a great CRM, it's easy to use and relatively intuitive. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Making serious changes can sometimes be problematic, you need to ensure anything linked in changed also to avoid errors Review collected by and hosted on G2.com.

Aáyush B.

Customer Success Manager

Enterprise (> 1000 emp.)

3/10/2023

"Oracle EBS Review"

5/5

What do you like best about Oracle EBS CRM?

It helps in releasing orders or check credit limits and past dues amounts.

It helps in Pulling reports of order quickly in a second. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Steps are lengthy; if you miss any action, the report will be wrong and take too long to correct. Review collected by and hosted on G2.com.

Flamur M.

Small-Business (50 or fewer emp.)

10/18/2022

"Oracle great tool for companies"

4/5

What do you like best about Oracle EBS CRM?

this platform has helped me and my colleges in many ways from supply chain, projects and financials that are needed in daily basics. Review collected by and hosted on G2.com.