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Optimizely Web Experimentation Reviews & Product Details - Page 8

Optimizely Web Experimentation Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation enables marketers and product teams to run fast, scalable experiments and personalization campaigns—without heavy dependence on engineering resources. Easily test user interactions, refine digital experiences with data-backed decisions, and leverage edge delivery for lightning-fast experimentation. Optimizely provides a unified workspace where experimentation teams can seamlessly manage, collaborate, and gain full visibility into their testing programs. From designing experiments to analyzing results, teams can drive efficiency, enhance collaboration, and accelerate performance to create impactful digital experiences.

Optimizely Web Experimentation Details
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Product Description

Start experimenting with confidence—whether launching your first test or scaling a sophisticated experimentation program. Optimizely Web Experimentation delivers the insights you need to craft high-performing digital experiences that drive engagement, increase conversions, and accelerate growth.

How do you position yourself against your competitors?

Optimizely Web Experimentation provides the fastest and most performant A/B testing solution on the market, empowering technical and non-technical teams to deliver compelling experiences in the blink of an eye.


Seller

Optimizely

Description

Optimizely is on a mission to make the lives of marketers better with Optimizely One, the world’s first operating system for marketing teams. Optimizely One combines industry-leading solutions across content management, content marketing, experimentation, commerce and personalization, powering every stage of the marketing lifecycle through a single, AI-accelerated workflow. With the flexibility of a fully composable platform, Optimizely is proudly helping global brands like H&M, Salesforce, Zoom and Toyota create content with speed, launch experiments with confidence, and deliver experiences of the highest quality. Learn more at optimizely.com.

Overview Provided by:

Recent Optimizely Web Experimentation Reviews

Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Exciting to finally have data behind our assumptions"
We’re just getting started, at Century Communities. But so far, this has allowed marketing to get comfortable to get away from assumptions and lean...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Web Experimentation"
Onboarding consultant made standing up the product easy.
NH
Nicholas H.Mid-Market (51-1000 emp.)
4.5 out of 5
"A potent piece of kit, watch out!"
Web Experimentation is, unsurprisingly, geared towards experimental practices common across many organisations. However, it also proves to be an ex...

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
View More Pricing Information

Optimizely Web Experimentation Media

Optimizely Web Experimentation Demo - Advanced Audience Targeting
- Deliver personalized experiences by targeting users based on behaviors, attributes, and real-time conditions. - Define precise audience segments using first-party data, geolocation, device type, and more. - Test and optimize for different audience groups to maximize impact and engagement.
Optimizely Web Experimentation Demo - AI-Powered Experimentation with Opal
- Instant Test Ideas: Generate high-quality A/B test ideas based on your goals and audience insights. - Smarter Experimentation: Let AI suggest impactful variations, reducing guesswork and increasing test velocity. - More Than Just Ideas: From hypothesis generation to analyzing results, Opal he...
Optimizely Web Experimentation Demo - Web Experimentation Visual Editor
- Easily tweak experiments using the visual editor or dive into custom code when needed. - Modify elements, update styling, or add dynamic behaviors—all within an intuitive interface. - Ensure perfect variations while keeping control over every detail of your experiment.
Optimizely Web Experimentation Demo - AI Content Suggestions
- Instantly generate copy variations with AI to supercharge your experiments. - Hover, click, and let AI suggest high-impact messaging for your tests. - Skip the brainstorming and get straight to optimizing with AI-powered content suggestions.
Optimizely Web Experimentation Demo - Custom Templates in the Visual Editor
- Save time by using pre-built templates for common test setups. - Standardize variations and maintain brand integrity with reusable templates. - Customize templates visually or tweak them with code for full flexibility.
Optimizely Web Experimentation Demo - Web Experimentation Results Page
- Easily interpret experiment performance with intuitive data visualizations. - See which variations are winning with built-in statistical significance calculations. - Filter results by audience segments, events, and conversions to uncover key trends.
Answer a few questions to help the Optimizely Web Experimentation community
Have you used Optimizely Web Experimentation before?
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407 Optimizely Web Experimentation Reviews

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407 Optimizely Web Experimentation Reviews
4.2 out of 5
407 Optimizely Web Experimentation Reviews
4.2 out of 5

Optimizely Web Experimentation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

I love the details provided during experimentation, which allows me to make informed decisions around my marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It's a little too expensive for a solo entrepreneur such as myself Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Knowing exactly what my audience prefers and not when it comes to my marketing efforts and offers Review collected by and hosted on G2.com.

AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

I like it because it is very easy to use with a fairly simple interface to handle, the options for analysis and reports are very complete, the visual editor is definitely a tool that I love to use, the customization options are very complete because I can create designs of messages or offers to customers of our company, the area of segmentation by behavior is very well-developed and can have a better support-customer interaction, and its statistical engine is really robust and enjoyable. I can run several experiments at the same time using the group area. Furthermore, I also consider that it is a very updated tool, being able to integrate it with dynamic websites. I can also make our developers, including me, participate in the action with codes that we write and customize; it is certainly an exquisite tool. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I would like a better integration with Adobe Analytics, one or another error with user IDs, and several problems if your web browser is not up-to-date. I had some conflicts when I started it on a version of the Opera browser; it also requires a high data rate. Some time ago, I also had problems importing data to an Amazon S3 repository. This was quite annoying at the time, but I managed to solve it. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

With this service, we have managed to optimize our website very quickly, improving the user experience when using our page. Thanks to A/B testing, we managed to gather enough data to make better decisions when developing our commercial website. Our marketing team has also benefited a lot by implementing this service; in fact, they can interact with users without having knowledge of web development. We have also improved our performance in product management, which I consider essential, especially to detect errors. We have managed to set up many quality tests for execution, integrate with other programs we use, and achieve a more complete impact on our customers. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Alejandro,

Thanks for leaving us a review on Optimizely Web Experimentation. We love to hear that you're finding our platform user-friendly and are happy with our wide selection of functionality. If you haven't already, it would be great if you could share feedback on how we could improve your experience with your Customer Success Manager. They will be able to pass on your insights with the product team on an ongoing basis.

AK
Senior Application Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

It anables me to carry out a variety of tests or experiments to assess or obtain an understanding of how the client will experience browsing the website enabling me to enhance it.

The intuitive interface makes it easy to set up experiment , create a variation and define goals, without need for in depth technical knowldge.

It support a number of experimentation techniques including A/B testing , multicariate testing and personalisation. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Since rates and costs have not been adequately regulated , the subscription process needs to be improved.

Depending on B2B company we are intercating with, I have discovered that the customer servuce team's response varies. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

The main advantage for me and my team si the capacity to recognise and test modifications to client website that can increase conversion rates.

We can test various pricing structures call to action buttons, and landing pages, for instance to determine which ones leads to the most conversions.

We occasionally used A/B testing to assess new prototype prior to production development.

It saves our time as we can now quickly create, launch and track experiments. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Aleksei,

Thanks so much for leaving us a review! It's great to hear that Optimizely Web Experimentation is helping you optimize digital experiences for your customers by democratizing experimentation within your org. It would be much appreciated if you could share your feedback on how we could improve your customer service experience with your Customer Success Manager. We want to make sure that everything is running smoothly for your team!

GM
Administrator
Investment Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

With Optimizely Web Experimentation, it is easy to test different aspects of the website and makes it easy to better user experience.

I like that it offers better control and visibility when doing experiments

It makes implementing tested and proven features easy Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It has really served us as the best website feature testing solution and I recommend it. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

We have used it for feature testing and web A/B testing and I must say it is amazing Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Clean UI made it easy to navigate and explore the app. I appreciate the detailed documentation available for users so if I have any queries, I can always consult guides, walkthroughs, or detailed feature pages. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

We found the Metrics Builder is not as flexible as other tools. It is tightly coupled with the experimentation flow and is opinionated and does not allow free-form SQL. This could limit the types of metrics and analyses that can be performed. I've also heard from others on the team that integrating optimizely into their code caused pages to load slower and impacted SEO scores.

Our last exploration of the tool also shows the primary metric does not account for other metrics used and doesn't correct for multiple testing. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Optimizely was a candidate we were exploring when looking at potential A/B testing suites for internal developer use. Review collected by and hosted on G2.com.

YG
Director - Products
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Optimizely Web Experimentation?

The platform interface is very convenient & makes it easy to for the implementation. Analysis, A/B Tests, Campaigns & many other features makes the tool a complete fit for our business. Support has been available anytime & they resolved our queries timely. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The first time integration has taken a long time compared to other optimizely tools. In the recent times, we've encountered many issues while setting up the messaging campaigns, thus making it less frequency of usage. Unable to import from S3 bucket. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Since we are a B2C Fintech platform, we often test out the waters in different regions and with Optimizely we are able to target wide audience. Able to get the insights with multiple tests available. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Yakkaluru,

We also appreciate you leaving a review for Optimizely Web Experimentation! It's great to get an overview on your experience with each of our products you use. If you haven't already, please make sure to share any issues you've been having with your Customer Success Manager or our support team so they can help you sort things out!

Verified User in Marketing and Advertising
TM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The desktop application is amazing, works just like the Web app Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Some of the complexities behind targeting Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Helping us see where clients can improve on their website to enable them to get better CTR Review collected by and hosted on G2.com.

Prasanth G.
PG
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

1. Best A/B Experimentation tool in the market. Helped us evaluate the hero banner clicks.

2. Data accuracy of Optimizely helps us to rely on this platform highly.

3. Easy to edit the variations that are in the scope using a visual editor Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

1. Again, it claims to be a low/no-code tool. Indeed it's not as even for a small change I need developer support.

2. Walkthrough of the platform & documentation is not easy to understand. It can be improved.

3. WYSIWYG has very little to take away, while the time it took for us to integrate is enormous. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

We used Optimizely Web to change the hero title of our newly launched payments platform. We weren't sure about the positioning, and that is when A/B tests via Optimizely helped us figure the right attention-grabbing lines. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Prasanth,

Thanks for also leaving us a review on Optimizely Web Experimentation! It's great to hear that you're highly satisfied with multiple tools within our Digital Experience Platform. As I shared on my other responses, it would be greatly appreciated if you could share your detailed feedback on how we could improve your user experience directly with your Customer Success Manager. You can also leave us a message with any questions or concerns at reviews@optimizely.com. Thank you.

SS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

* It's really quick and easy to track custom profile and event attributes and data fields.

* Funnels are a powerful tool to visualize user journeys (but can be slow to render).

* Event inspector is a really helpful troubleshooting tool. It would be nice to add a filter field in the UI. If there's lot of data streaming through, it's hard to find the relevant events against the noise. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

* Reports: Not having data fields being context-aware of the event actions they are associated with. I've been trying to create reports showing related combined user activities by segment. But it isn't easy to join different event actions in one report. For example, I was trying to create a report of sum form submits by video completions percentage, but that kind of join isn't possible because you can't show one row containing two different event types in a report.

* Filters: Creating multiple wildcard exclusions is not easy because they can't be added to one filter rule list since they cancel each other out. Also, having to exclude internal employees in all filters is labor intensive. It would be nice to have global account-level filter settings to exclude tracking from a list of domains or companies.

* Using custom objects to track meta data instead of creating data fields in events is difficult. It's not clear how to make a foreign key relationship between events and objects. It's not clear how to join objects and events together in Reports. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Our client's marketing team wants to understand their customer segments and behaviors using their platforms so they can more accurately target and market to them. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The product is intuitive and its easy to use and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The filtering of experiements is painful and go on resetting! This should be a simple fix!! Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Optimizely makes it a lot easier for us to run simpler web experiments and get data from the experiment in an easy to use analysis Review collected by and hosted on G2.com.