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Gist Reviews & Product Details - Page 20

Gist Overview

What is Gist?

Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist and we're just getting started. Customers use us to talk to their leads and customers and be that central source of truth. We believe that we’re in the middle of a huge shift in SaaS space towards all-in-one platforms and we need your help. Join us on this journey and help us transform the way people run businesses :)

Gist Details
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Product Description

Gist allows you to chat with leads


Seller

Gist

Description

Gist (formerly ConvertFox) is a comprehensive software platform designed to streamline businesses’ marketing, sales, and customer support operations. Through its suite of tools, Gist offers live chat, email marketing automation, event tracking, lead generation forms, and knowledge bases, all unified under a single dashboard. This integration provides a seamless experience for managing customer journeys from initial contact to continued engagement.Gist's platform is particularly noted for its ability to track user interactions and behavior on websites, enabling businesses to tailor their communications based on detailed customer insights. The goal of Gist is to help businesses cultivate better relationships with their customers by providing personalized and timely communication solutions. By automating various aspects of customer interactions, Gist allows businesses to focus on delivering higher value services and products.

Overview Provided by:
CEO & Founder, Gist

Recent Gist Reviews

Alex S.
AS
Alex S.Mid-Market (51-1000 emp.)
0.0 out of 5
"Trashed company"
All-in-one functionality for ticketing, live chat, help desk, AI assistant for internal team and customers.
Patrick F.
PF
Patrick F.Small-Business (50 or fewer emp.)
3.5 out of 5
"Gist is a good choise as a CRM"
The thing we liked best about Gist is that it is an all-inclusive platform within which you can do both marketing and business process management. ...
AL
Andy L.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great CRM solution for Solopreneurs"
I've found Gist to be a very intuitive software to set up. It integrates well with my existing SOP and the support through both Knowledgebase and W...

Gist Media

Gist Demo - Share Team Inbox
Talk to the right people in the right place, at the right time – on your website and inside of your app. Stop chasing uninterested leads, and proactively reach out to the people who are most engaged on your site right now.
Gist Demo - Email Marketing
Increase sales by sending each lead a hand-crafted email campaign. Trigger emails and drip campaigns automatically using interactions and behaviors of your users.
Gist Demo - Popups & Forms
Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.
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Have you used Gist before?
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218 Gist Reviews

4.6 out of 5
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218 Gist Reviews
4.6 out of 5
218 Gist Reviews
4.6 out of 5

Gist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
GI
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gist?

I use the chat mostly but love the fact they keep building on it and now we have a knowledge-base built it! I'm new to all this so we'll see how things go but the basic chat setup and functionality is excellent. Love the meeting scheduler too, I was using another tool for this but think I'll move it all over to GetGist :) Review collected by and hosted on G2.com.

What do you dislike about Gist?

It can be a bit overwhelming if you're new to chat / customer support setup. There's loads of settings which is great but on first view can make your head spin. The UI is in the process of being updated and already I like it! Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Not just a chat app, although it does this so well - getgist has knowledge base creation built in, crm like features, automated marketing and event tracking. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Customer chat when I'm on the go. Super easy with the mobile app and if you're not available - it asks for the customers email address to get back to them. As we grow we'll be taking advantage of the email marketing and event tracking. Review collected by and hosted on G2.com.

VK
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

The product is constantly updated. For example, recently added new chips and they are cool:

- Live View

- Message Sneak Peak

- AutoCapture

- Zoom integration

Cool and clear interface. Once set up and forgot Review collected by and hosted on G2.com.

What do you dislike about Gist?

- Need webhook in standart plan

- Need email constructor Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

We use on the company's website for the qualification of new leads and communication with existing customers Review collected by and hosted on G2.com.

Verified User in Financial Services
GF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Gist is not just a chat platform, they evolved over the period of time and now offers almost all necessary features. Best part is, they never stopped delighting us by adding new features. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I won't say dislike but I would prefer to have more features on mobile apps. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

If you're start-up and need a partner which is continuously improving, Gist is right partner. Also as a startup, Gist is a good case study to follow. The way they brought the product from where they started, it's remarkable. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Primarily we taking care of chat support, knowledgebase, funnel and newsletter/broadcasting. Review collected by and hosted on G2.com.

MR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well. Review collected by and hosted on G2.com.

What do you dislike about Gist?

With the email responses, wish it were able to not include our signature. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

We've been able to address customer questions and issues faster. Review collected by and hosted on G2.com.

Nicole v.
NV
Performance coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Rating Updated ()
What do you like best about Gist?

It is not a difficult tool so everyone can use it. It gives you a great opportunity to stat a funnel for the first time Review collected by and hosted on G2.com.

What do you dislike about Gist?

It's simple but nice to look at and good to work with Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

If you want a nice an modern tool use gist. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Getting new leads and help my customers by chat Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
GE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Catching all opportunities from site visitors to convert them into customers with just one end to end app/plugin that running smoothly in our system. Review collected by and hosted on G2.com.

BW
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Unique contact list, with customizable attributes

Chatbox easy to integrate on WordPress

Forms and mailings features

Review collected by and hosted on G2.com.

What do you dislike about Gist?

A bit more look and feel customization would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Just try ... Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Collecting contacts (CTA on pages)

Easy interaction on our homepage

Managing contacts Review collected by and hosted on G2.com.

Verified User in Media Production
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Easy to use, email marketing suite. I have LTD and since i have started using it in 2018, there has been lots of changes as promised by Gist Team. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Email templates are lacking. Though it's in the roadmap, currently we have to configure the template in HTML/CSS. I am sure the team is working on Email templates for Pro Users. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

A nice email automation software, with cool features. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

I use it for email marketing and alternate to Mail Chimp. Review collected by and hosted on G2.com.

Madhav B.
MB
Founding Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Live chat is great, drip emails are quite good, support is GREAT Review collected by and hosted on G2.com.

What do you dislike about Gist?

Mobile app could be better and too many features in the app atm Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Gist helps in running my blogging business. I used 5 tools before and now I use just 1. Review collected by and hosted on G2.com.

Verified User in Education Management
GE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

The live view feature in the chat, wherein I get a real time feed of when and what the users are typing

A combined view of chat on website and FB with a mobile app

The cold emailing abilities Review collected by and hosted on G2.com.

What do you dislike about Gist?

The internal platform has some scope for better UI, so that first time users can easily adapt to it Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

I have not used alternatives. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Am able to respond to my website visitors using my mobile app and capture necessary details Review collected by and hosted on G2.com.