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4.7 out of 5
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Gist
218 Gist Reviews
4.6 out of 5
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GI
GetStartup I.
Owner
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I use the chat mostly but love the fact they keep building on it and now we have a knowledge-base built it! I'm new to all this so we'll see how things go but the basic chat setup and functionality is excellent. Love the meeting scheduler too, I was using another tool for this but think I'll move it all over to GetGist :) Review collected by and hosted on G2.com.
What do you dislike about Gist?
It can be a bit overwhelming if you're new to chat / customer support setup. There's loads of settings which is great but on first view can make your head spin. The UI is in the process of being updated and already I like it! Review collected by and hosted on G2.com.
VK
Vitali K.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Gist?
The product is constantly updated. For example, recently added new chips and they are cool:
- Live View
- Message Sneak Peak
- AutoCapture
- Zoom integration
Cool and clear interface. Once set up and forgot Review collected by and hosted on G2.com.
What do you dislike about Gist?
- Need webhook in standart plan
- Need email constructor Review collected by and hosted on G2.com.
GF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Gist is not just a chat platform, they evolved over the period of time and now offers almost all necessary features. Best part is, they never stopped delighting us by adding new features. Review collected by and hosted on G2.com.
What do you dislike about Gist?
I won't say dislike but I would prefer to have more features on mobile apps. Review collected by and hosted on G2.com.
MR
Marc R.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Gist?
We like customers to be able to contact us any way they like. Gist helps with this. And if we happen to need to respond via email, we can do that as well. Review collected by and hosted on G2.com.
What do you dislike about Gist?
With the email responses, wish it were able to not include our signature. Review collected by and hosted on G2.com.
NV
Nicole v.
Performance coach
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Gist?
It is not a difficult tool so everyone can use it. It gives you a great opportunity to stat a funnel for the first time Review collected by and hosted on G2.com.
What do you dislike about Gist?
It's simple but nice to look at and good to work with Review collected by and hosted on G2.com.
GE
Verified User in Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
What do you like best about Gist?
Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. Review collected by and hosted on G2.com.
BW
Bruno W.
Founder
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Unique contact list, with customizable attributes
Chatbox easy to integrate on WordPress
Forms and mailings features
Review collected by and hosted on G2.com.
What do you dislike about Gist?
A bit more look and feel customization would be great. Review collected by and hosted on G2.com.
GM
Verified User in Media Production
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Easy to use, email marketing suite. I have LTD and since i have started using it in 2018, there has been lots of changes as promised by Gist Team. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Email templates are lacking. Though it's in the roadmap, currently we have to configure the template in HTML/CSS. I am sure the team is working on Email templates for Pro Users. Review collected by and hosted on G2.com.
MB
Madhav B.
Founding Marketer
Small-Business(50 or fewer emp.)
GE
Verified User in Education Management
Small-Business(50 or fewer emp.)
What do you like best about Gist?
The live view feature in the chat, wherein I get a real time feed of when and what the users are typing
A combined view of chat on website and FB with a mobile app
The cold emailing abilities Review collected by and hosted on G2.com.
What do you dislike about Gist?
The internal platform has some scope for better UI, so that first time users can easily adapt to it Review collected by and hosted on G2.com.
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