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Gist Reviews & Product Details - Page 21

Gist Overview

What is Gist?

Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist and we're just getting started. Customers use us to talk to their leads and customers and be that central source of truth. We believe that we’re in the middle of a huge shift in SaaS space towards all-in-one platforms and we need your help. Join us on this journey and help us transform the way people run businesses :)

Gist Details
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Product Description

Gist allows you to chat with leads


Seller

Gist

Description

Gist (formerly ConvertFox) is a comprehensive software platform designed to streamline businesses’ marketing, sales, and customer support operations. Through its suite of tools, Gist offers live chat, email marketing automation, event tracking, lead generation forms, and knowledge bases, all unified under a single dashboard. This integration provides a seamless experience for managing customer journeys from initial contact to continued engagement.Gist's platform is particularly noted for its ability to track user interactions and behavior on websites, enabling businesses to tailor their communications based on detailed customer insights. The goal of Gist is to help businesses cultivate better relationships with their customers by providing personalized and timely communication solutions. By automating various aspects of customer interactions, Gist allows businesses to focus on delivering higher value services and products.

Overview Provided by:
CEO & Founder, Gist

Recent Gist Reviews

Alex S.
AS
Alex S.Mid-Market (51-1000 emp.)
0.0 out of 5
"Trashed company"
All-in-one functionality for ticketing, live chat, help desk, AI assistant for internal team and customers.
Patrick F.
PF
Patrick F.Small-Business (50 or fewer emp.)
3.5 out of 5
"Gist is a good choise as a CRM"
The thing we liked best about Gist is that it is an all-inclusive platform within which you can do both marketing and business process management. ...
AL
Andy L.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great CRM solution for Solopreneurs"
I've found Gist to be a very intuitive software to set up. It integrates well with my existing SOP and the support through both Knowledgebase and W...

Gist Media

Gist Demo - Share Team Inbox
Talk to the right people in the right place, at the right time – on your website and inside of your app. Stop chasing uninterested leads, and proactively reach out to the people who are most engaged on your site right now.
Gist Demo - Email Marketing
Increase sales by sending each lead a hand-crafted email campaign. Trigger emails and drip campaigns automatically using interactions and behaviors of your users.
Gist Demo - Popups & Forms
Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.
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218 Gist Reviews

4.6 out of 5
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218 Gist Reviews
4.6 out of 5
218 Gist Reviews
4.6 out of 5

Gist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Paul T.
PT
eMarketing Strategist/Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

I like the ease of use of its email marketing and automation suite but best of all their responsive team. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Still a startup so will lack a few features that other players have. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

My email marketing and list building has been put on steroids to say the least. Review collected by and hosted on G2.com.

Verified User in Information Services
GI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Features. Seriously, the developer listens and rolls out features faster than any other app I have seen. On the top, UI is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Nothing much to be honest but on the first user, the whole workflow thing seemed a bit complex. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

We are primarily using gist for live chat support. Customer's love the UI and we love helping them. It has resulted in a better conversion rate. Review collected by and hosted on G2.com.

BN
CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

I really like Gist Chat. It is modern and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I really need Knowledge Base in Chat, but now it is not working. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

All marketing platform in one. Review collected by and hosted on G2.com.

Verified User in Cosmetics
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Easy to use platform with lots of features for managing my business. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I want to manage more businesses with the iPhone app but hard to keep up. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Very powerful and easy to use. Managing client tickets is a huge timesaver for us. The chatbot is a big plus. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Fast replying to clients if needed and closing more appointments with the booking module. Review collected by and hosted on G2.com.

Stefano M.
SM
Design Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Gist?

All in one platform to manage and convert your prospects. My favourite feature is the ability to TAG prospects. Review collected by and hosted on G2.com.

What do you dislike about Gist?

There is not yet the ability to easily create and customise forms, without the need for HTML or CSS. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

First-class support and easy to use platform for non-techie. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Gist has become the cornerstone of my customer experience, support and service. Also, it provides a way to convert users into paying customers. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
GB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Gist for me is helpful to keep in touch with people who can become future customers. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Gist is of good quality although improvable, like the UI CRM experience can be better. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

With Gist we have a central database and we can realize and organize a marketing stategy based on those contacts. Review collected by and hosted on G2.com.

Verified User in Internet
GI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

The ease in which i can capture leads on my website, and its amazing auturesponder Review collected by and hosted on G2.com.

What do you dislike about Gist?

I did not qualify for some of the new features they added, thats my only pickle Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

I can help my customers 24 hours a day even when i have shut down shop for the day. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
GS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Easy to integrate and use, Gist makes it easy for all our staff to use Review collected by and hosted on G2.com.

What do you dislike about Gist?

Initially, a lack of integration with other software but this is constantly changing and new additions being added Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Great software and constantly adding more integrations Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Easy interaction with customers, higher conversion rates and improved customer service Review collected by and hosted on G2.com.

Larry L.
LL
Director
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Gist?

Gist is constantly providing me features that I never knew could be useful for my business. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I need to constantly stay abreast of the new features and keep learning and tweaking sites. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Increased traffic and the ability to interact with them real-time and followup with automated emails etc. Review collected by and hosted on G2.com.

Verified User in Automotive
GA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

What I like the most IS that its simple.... It just works and helps us in or business Review collected by and hosted on G2.com.

What do you dislike about Gist?

To be honest there IS not a thing that I fislikr. I. The contrary they just kerp getting bettwr and better Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Customer support, automation

Benefits IS the user friendlinesz Review collected by and hosted on G2.com.