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FreshBooks Reviews & Product Details - Page 4

FreshBooks Overview

What is FreshBooks?

FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadsheets or convoluted software. With FreshBooks, you’ll save time and get peace of mind. • Run your billing, books, and payroll on the same platform. • Build invoices in seconds and get paid twice as fast. • Create reports that allow you to see the health of your business instantly. • Stay organized for tax time and compliant with tax regulations. • Collaborate with clients, manage billing, and track project profitability.

FreshBooks Details
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Product Description

FreshBooks is perfect for freelancers, creatives, agency owners, and businesses with employees and contractors. Try FreshBooks free for 30 days.

How do you position yourself against your competitors?

FreshBooks delivers a suite of accounting applications, including a General Ledger, Chart of Accounts, automated bank reconciliation, Accounts Payable, Sales Tax Summary, and more. It also shows real-time reporting so business owners can make smarter decisions based on the best insights available.


Seller

FreshBooks

Description

A fast way to invoice clients, track time & run your small business in the cloud. Join all of FreshBooks users who are making billing painless. Try it Free!

Overview Provided by:

Recent FreshBooks Reviews

Saeesh K.
SK
Saeesh K.Small-Business (50 or fewer emp.)
3.5 out of 5
"Easy, Reliable & Perfect for Small Businesses"
I recently started using FreshBooks, and so far it's been a smooth and convenient experience. It’s especially helpful for tracking invoices and man...
Verified User
A
Verified User
4.0 out of 5
"Simple to use, inexpensive, better than Quickbooks."
Similar to other products I've used in the past
Siddhi G.
SG
Siddhi G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Perfect for Beginners – A Smooth Start to Accounting"
Very easy to understand and use—even if you don’t have an accounting background. Invoicing is quick, professional-looking, and can be customized...

FreshBooks Pricing

Exclusive savings on FreshBooks through G2 Deals

Get 90% off a Lite, Plus, or Premium Plan for 4 months. After the 4month promotional period, you will be billed at full price for the plan you have selected.

How to claim this offer

Claim this offer by clicking the "Get Offer" button. You also have the option to start a 30-day free trial.

Deals
90% off

FreshBooks Media

FreshBooks Demo - Invoice Software That Saves You Time
You’re the real deal, be sure you look it. FreshBooks makes creating professional looking invoices for your business ridiculously easy. It’s simple to create and customize your invoice, add your logo and personalize your thank you email. Your clients will be wowed.
FreshBooks Demo - Easy-To-Use Double-Entry Accounting Tools
FreshBooks Double-Entry Accounting identifies revenue items and their related expenses, giving you an accurate calculation of profits and losses.
FreshBooks Demo - Maximize Your Productivity with FreshBooks Time Tracking Software
With FreshBooks you’ll know at-a-glance just how long tasks take. An easy to read breakdown of your hours means you can say hello to working more efficiently.
FreshBooks Demo - Expense Tracking Made Simple
Connect your bank account or credit card to FreshBooks and say goodbye to manual entry. Every day your FreshBooks account will be updated with your most recent spending so your business is always automatically up-to-date.
FreshBooks Demo - Work Anywhere with the FreshBooks Mobile Apps
Just finished delivering that big project? Send your client an invoice right from their office and get paid by the time you get home.
FreshBooks Demo - Seamlessly Collaborate on Projects
Keep all your conversations, files and feedback in one place. You’ll keep your team in sync and your projects on schedule.
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933 FreshBooks Reviews

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933 FreshBooks Reviews
4.5 out of 5
933 FreshBooks Reviews
4.5 out of 5

FreshBooks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Ryan S.
RS
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FreshBooks?

My favorite part of Freshbooks is how clean the user interface is. I've tried Quickbooks and other accounting softwares, and they can get very confusing. FreshBooks brings a sleek modern approach at accounting, invoicing, and payments that makes my life so much easier. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

There's not much I dislike about FreshBooks. Even anytime I've gotten stuck their support team is actually incredibly helpful. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks has really legitimized my business, bringing credibility to new potential clients. I really like how automated I can be and the fact that my invoicing and payments are completely branded under my business name and logo is a huge perk. Review collected by and hosted on G2.com.

George F.
GF
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FreshBooks?

Single source for most of our accounting and invoicing needs. Scaled well for us when we were doing our books in-house and also when we got a third party bookeeper. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Summary of invoices is tied to first line item description. If empty, so is the invoice summary. Pass through billing on Bench had incorrect tax elements, and deductions taken from instant payouts is deducted from the deposit, not entered as a line item or submitted as a separate charge which makes them invisible. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Needed to have a more modernized invoice system that handled payments, Freshbooks seemed suitable. Met all major expectations, and has scaled as we've grown. Review collected by and hosted on G2.com.

AN
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about FreshBooks?

It's easy and intuitive to use over places like Quickbooks Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

I wish I could be able to integrate this with Dubsado our client management system. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

It's easier to keep track of our accounting, project our revenue and the improvements to the expenses and scanning receipts have been a huge benefit. Review collected by and hosted on G2.com.

Mansi M.
MM
Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FreshBooks?

Freshbooks stands out for its intuitive interface, easy invoicing and time tracking features Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

It lacks some advanced features needed by growing or larger businesses Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Save time

Improves cash flow

Tracks time and expenses

Provide professional reports Review collected by and hosted on G2.com.

Verified User in Environmental Services
CE
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about FreshBooks?

Eash to use dashboard, time and expense tracking Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Need a little more flexibility setting up tracking codes for services. Would benefit form seeing remaining budget per item and project along with the remaining hours. Would like to be able to connect to SharePoint and OneDrive to acebes files and receipts. Would be nice to be able to grab a file form one drive and attach a pdf receipt in the mobile app. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Easy to track time and generate invoices. Review collected by and hosted on G2.com.

Noyal P.
NP
Procurement Analyst- Vendor Master Data
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FreshBooks?

Freshbooks is great and Ui is great. Must try freshbooks Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Nothing. Freshbooks is great overall. Ill let you know if something comes up Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Freshbooks is solving payroll and accounting problems efficiently and its benefits own goal Review collected by and hosted on G2.com.

Brandon H.
BH
Creative Director/Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Sendoso
Incentivized Review
What do you like best about FreshBooks?

I've been using Freshbooks since 2011. It's a really easy to use accounting platform for anyone without an accounting background. I'm a freelancer so it's very easy to use their time tracking and bill my hours to clients as well as creates estimates, invoice project based work and set automatic monthly payments. It has a lot of great features that you can get up and running very quickly. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

It is terribly expensive compared to other similar services but has always been worth it in my opinion. However, recently they've changed their payment policies so that now, when a customer pays an invoice FreshBooks holds that payment for however long they'd like (some recent payments have taken a WEEK!) before passing the funds to my bank. They will remove the hold but only if you pay for their most expensive plan. If you're the type of business that needs money and relies on cashflow - stay away!! There are much better options out there. And I fear this new strategy of theirs shows a new attitude to freelancers and small business that is much less supportive and more predatory than what it used to be. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

It helps me with time tracking, billing my clients, and tracking expenses. Review collected by and hosted on G2.com.

Response from FreshBooks Support of FreshBooks

Hey Brandon, thank you for taking the time to share your review of FreshBooks.

Our Support Team would like to better understand your experience regarding online payments and discuss your feedback more in depth. Please reach our Support Team via https://www.freshbooks.com/contact ^DM

Brent G.
BG
Freelance Graphic Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Sendoso
Incentivized Review
What do you like best about FreshBooks?

What I like best about FreshBooks is its clean and intuitive design. It makes invoicing and managing finances straightforward, which is essential for staying organized as a freelancer. The user experience is smooth, and everything feels easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

What I dislike about FreshBooks is the limitation on the number of clients for certain plans and the need for workarounds to manage more clients. As a premium paying user, these restrictions feel frustrating, especially when I have to delete and undelete clients just to stay within the limit. It’s a bit cumbersome for what should be a simple process, and I wish there were more flexibility in this area. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks solves the problem of creating and managing invoices quickly and efficiently. As a freelancer, this saves me a lot of time and helps me stay organized. It benefits me by providing a professional and easy way to bill clients, track payments, and ensure that I’m paid on time without having to manually manage everything. The streamlined invoicing process allows me to focus more on my work and less on administrative tasks. Review collected by and hosted on G2.com.

Response from FreshBooks Support of FreshBooks

Hey Brent, thank you for taking the time share your review of FreshBooks!

I have shared your feedback regarding client limits with our team on your behalf. If there is any other feedback you wish to share about what would improve your experience with FreshBooks, or anything our team can help with, please reach us via https://www.freshbooks.com/contact ^DM

AN
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about FreshBooks?

The App Feature and Dashboard layout is easy to use Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

Downside is the bank connection feature doesn't always work requiring several attempts to connect. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Need for a bookkeeper and/or accountant Review collected by and hosted on G2.com.

Jan S.
JS
CEO & Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FreshBooks?

I love the ease of use, ability to send invoices, track payments, and get many different types of financial reporting seamlessly and effortlessly.

The rare occasions support is needed, it's of the highest caliber every time. Helpful and quick!

Allow you to get a lot for a reasonable monthly fee. Review collected by and hosted on G2.com.

What do you dislike about FreshBooks?

I honestly don't have complaints but I don't think the $33/mo package should be limited to 50 clients. It should be 100. Review collected by and hosted on G2.com.

What problems is FreshBooks solving and how is that benefiting you?

Easy way to invoice, record payments and keep track of revenue--for yourself and your accountant! Review collected by and hosted on G2.com.