933 FreshBooks Reviews
The convenience of having all recurring clients in one platform is a great feature as well as being able to accept credit cards and ACH bank transfers. Theor customer service reps are pretty well informed from what I've experienced. Review collected by and hosted on G2.com.
I'm not crazy about continual updates once I get used to using a tool as well as Freshbooks keeps changing its policies and what was once free now has fees attached to it. If they continue to keep nickel and diming their clients. Review collected by and hosted on G2.com.
Cloud computing mostly I like is best part is tally Review collected by and hosted on G2.com.
As my experience currently I am not found any issue but in future I will face any problem I change my review. Review collected by and hosted on G2.com.
The platform is not clunky like how Quickbooks can be. It's simple and user-friendly, but sophisticated enough that the features do provide you with a way to do everything you need. I use it just to track spending, but it's a big job b/c I have multiple accounts and credit cards so it allows me to see it all in one place. Also, the yearly reporting is helpful for my CPA. Review collected by and hosted on G2.com.
I want to be able to call immediately and talk to someone on the phone but they want you to email instead which drives me nuts. So when you have an issue it can take a minute to correct but once you get going with the platform it's really rare to need help anyway. Review collected by and hosted on G2.com.
I plow snow in the winter and this is my second season with Freshbooks . Both myself and my customers like the online payment system. For what it cost per month saves me hours .Would like to see the mobile ap work offline. Most of my customers are out of cell ran Review collected by and hosted on G2.com.
Would like to see the mobile ap work offline. Most of my customers are out of cell range. Review collected by and hosted on G2.com.
I have been a FreshBooks user now for almost 5 years. It was first recommended to me by the Apple Business team as a very solid timekeeping and invoicing system. After hundreds of invoices and dozens of different clients, I have found the app even better overtime. More important, whenever I have needed to contact support, I have always been able to resolve my issues quickly and professionally. When it comes to getting paid for your work, support is critical to the equation. I have no reservations in wholeheartedly endorsing this app for any entrepreneur or business owner. For a flexible, cloud based app with all the key features you'll ever need. Review collected by and hosted on G2.com.
I have no reservations with FreshBooks. It is everything it is supposed to be and more Review collected by and hosted on G2.com.
The system is so easy to use. The app is also super user friendly. It takes me no time at all to invoice clients and keep track of what has been paid. Review collected by and hosted on G2.com.
I wish I could run multiple time trackers at one time. Sometimes I am working on a different client while on the phone holding for another. It would be nice to be able to track time for both and be more productive. Review collected by and hosted on G2.com.
I like the most is user friendly UI, smart invoicing and payment reminder, time tracking built-in, mobile aap is great to use Review collected by and hosted on G2.com.
It's seems limited customisation for reports, pricing may not be ideal for very beginning stage of freelancer Review collected by and hosted on G2.com.
When I first started my own business I was looking into Quickbooks, but a friend of mine told me that I should check out FreshBooks instead as it was a more affordable alternative for my needs. I've been using FreshBooks for over 7 years now and I would definitely recommend it. From the get-go it was extremely easy to set up and to connect with Stripe for payment processing. They now have integrated FreshBooks payment processing powered by Stripe and switching over was really easy. They've always provided good phone support for me if I ever had a question and they have detailed, step-by-step guides published for just about anything you could need. Over time as my business and number of clients grew I have increased my level of subscription to accomodate and I'm glad that they had tiered options. I like that I can create recurring invoices for each of my clients and that they can save their payment methods for easy billing instead of having to wait for checks in the mail. For invoices that are not recurring they offer automatic reminders that you can set before or after a payment due date to make your life easier not having to bug clients and remind them.
FreshBooks also makes end of year accounting really easy. I keep track of all of my expenses on a monthly basis and at the end of the year it is easy to download/export the files that I need and I send these directly to my accountant who does the rest. Review collected by and hosted on G2.com.
The only issue I have is that if one of my clients updates their payment method, I have to remove the card from their file and then they have to enter the new information and click save on the next invoice that they are sent. To be clear FreshBooks does provide the ability to edit payment information for existing clients, but feature is restricted to a different pricing tier than that to which I'm currently subscribed. This feature is the only thing that I would like or need from the higher tier and it's not very often that I need to update a clients card on file so I haven't upgraded, but if it was a standalone feature that I could purchase or if it was available at my current level that would be great. Review collected by and hosted on G2.com.
I've been using FreshBooks for my small consulting business, and it's been a game-changer. The user interface is intuitive and easy to navigate, making managing my finances and invoices a breeze. The features are comprehensive and cover all the essentials I need, from time tracking to expense management.
What sets FreshBooks apart, though, is their tech support. The wait time is minimal, and their support team is extremely knowledgeable and helpful. It's a refreshing change from other companies that outsource their support to offshore teams that often lack in-depth product knowledge. FreshBooks' commitment to providing quality support stands out.
I highly recommend FreshBooks to any small business owner looking for a reliable and user-friendly accounting solution. Review collected by and hosted on G2.com.
I don't find any deficiency in its service. Review collected by and hosted on G2.com.
I loved QuickBooks, but I'd use FreshBooks over and over again. The support from FreshBooks is really why I love it. Anything I need help with they get back to me almost immediately. It's so helpful when you're in the middle of accounting and need answers asap. It's so incredibly easy to use. I grateful I was referred and I continue to refer it to every business owner I know. Review collected by and hosted on G2.com.
I don't think there's anything I'd say I dislike. I've had a great experience especially because of their support. Review collected by and hosted on G2.com.
