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Compare Microsoft Teams and Webex Suite 
At a Glance
Market Segments
Enterprise (40.7% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(16,204)4.4 out of 5
Market Segments
Enterprise (40.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,395)4.2 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in Screen Sharing and Presentations, both scoring a solid 9.0 and 9.1 respectively, with reviewers mentioning the seamless experience and high-quality visuals during presentations. In contrast, Microsoft Teams also performs well in these areas but slightly edges out with scores of 9.0 and 9.1.
- Reviewers mention that Microsoft Teams offers superior Audio Conferencing capabilities, scoring 9.0 compared to Webex Suite's 8.9. Users appreciate the clarity and reliability of calls, especially in larger meetings.
- Users on G2 highlight that Microsoft Teams has a more user-friendly Ease of Setup score of 8.9, while Webex Suite trails with 8.4. Reviewers say that Teams' integration with existing Microsoft products simplifies the onboarding process.
- G2 users report that both platforms have similar Web Application scores of 8.8, but users mention that Webex Suite's interface feels more intuitive for new users, while Teams is praised for its integration with other Microsoft services.
- Reviewers mention that Microsoft Teams shines in File Sharing with a score of 8.9, compared to Webex Suite's 8.6. Users appreciate the ease of sharing documents directly within chats and during meetings, enhancing collaboration.
- Users say that both platforms have comparable Quality of Support scores, with Webex Suite at 8.5 and Microsoft Teams at 8.6. However, reviewers mention that Teams' support is often quicker to respond, which can be crucial for businesses needing immediate assistance.
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Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
12,111
8.9
14,548
Ease of Use
8.8
12,240
8.7
14,595
Ease of Setup
8.9
2,769
8.4
2,807
Ease of Admin
8.5
1,861
8.4
2,562
Quality of Support
8.6
9,689
8.5
11,626
Has the product been a good partner in doing business?
8.7
1,837
8.7
2,456
Product Direction (% positive)
8.5
11,539
7.8
14,011
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
954
Not enough data
9.0
935
Not enough data
8.9
916
Collaboration
Not enough data
8.9
872
Not enough data
9.0
952
Not enough data
9.0
945
Not enough data
8.8
851
Not enough data
9.2
973
Functionality
Not enough data
8.8
855
Not enough data
9.0
953
Not enough data
8.9
858
Agentic AI - Virtual Classroom
Not enough data
Not enough data
Business Instant Messaging
8.9
8091
8.6
898
8.7
8362
8.8
1001
8.4
7756
8.5
916
Business Instant Messaging
9.0
7659
8.9
964
8.9
7595
8.8
906
Business Instant Messaging
8.8
7420
8.7
857
8.8
7652
8.8
918
8.7
6623
8.7
825
Generative AI - Business Instant Messaging
8.2
427
8.7
19
AI - Business Instant Messaging
8.1
422
8.4
19
8.4
421
8.5
19
8.0
415
8.3
19
8.2
418
8.3
19
Agentic AI - Business Instant Messaging
7.7
24
Not enough data
7.9
26
Not enough data
Visual Tools
Not enough data
8.8
31
Not enough data
9.0
29
Not enough data
8.7
31
Not enough data
9.0
31
Office Customization
Not enough data
9.0
31
Not enough data
8.8
30
Not enough data
8.9
29
Guest Tools
Not enough data
8.5
30
Not enough data
8.8
30
Not enough data
8.7
29
Collaboration Tools
Not enough data
8.8
30
Not enough data
8.9
31
Not enough data
9.1
31
Not enough data
9.1
29
Agentic AI - Virtual Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.9
333
Not enough data
8.8
332
Not enough data
8.6
290
Not enough data
8.7
295
Not enough data
8.8
312
Communication Tools
Not enough data
8.9
312
Not enough data
9.0
335
Integrations
Not enough data
8.8
268
Not enough data
9.0
335
Software Offering
Not enough data
8.8
333
Not enough data
9.2
368
Not enough data
9.1
353
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
4842
Not enough data
8.5
4201
|
Verified
Not enough data
8.8
4554
|
Verified
Not enough data
8.9
5067
|
Verified
Conferencing Options
Not enough data
9.0
5206
|
Verified
Not enough data
9.0
5433
|
Verified
Not enough data
9.0
5349
|
Verified
Application Tools
Not enough data
8.8
4295
|
Verified
Not enough data
8.8
4850
|
Verified
Not enough data
8.7
4819
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration
Not enough data
9.0
18
Not enough data
8.9
18
Not enough data
8.8
18
Not enough data
9.0
18
Hardware
Not enough data
8.9
18
Not enough data
8.7
18
Security
Not enough data
8.9
18
Not enough data
8.5
18
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.0
7036
|
Verified
9.0
10054
|
Verified
9.1
4818
|
Verified
9.1
2860
|
Verified
Feature Not Available
8.8
2545
|
Verified
9.2
4981
|
Verified
9.0
3088
|
Verified
Feature Not Available
9.0
2936
Meeting Coordination
9.0
6592
|
Verified
8.7
9046
8.9
6067
|
Verified
8.7
8539
|
Verified
8.8
6328
|
Verified
8.7
8914
|
Verified
8.9
4805
|
Verified
8.8
3065
|
Verified
Software Type
8.8
6399
|
Verified
8.6
7646
|
Verified
8.7
4499
|
Verified
8.8
3007
|
Verified
9.2
5034
|
Verified
9.0
3152
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.6
25
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
25
Not enough data
9.0
25
Not enough data
9.1
25
Meeting Insights - AI Meeting Assistants
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
9.2
24
Accessibility - AI Meeting Assistants
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
9.3
24
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.7
229
Not enough data
8.7
215
Not enough data
8.6
196
Not enough data
9.0
243
Not enough data
9.0
244
Not enough data
8.6
134
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
8.3
150
Not enough data
8.4
174
Not enough data
8.4
166
Advanced Features
Not enough data
7.9
122
Not enough data
8.2
123
Not enough data
8.6
167
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
142
Not enough data
8.9
158
Not enough data
9.0
101
Features
Not enough data
9.0
153
Not enough data
8.8
96
Not enough data
9.0
148
Not enough data
9.1
166
Not enough data
9.1
148
Not enough data
9.1
137
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams has no unique categories
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.2%
Education Management
3.7%
Financial Services
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.5%
Other
61.2%
Most Helpful Reviews
Microsoft Teams
Most Helpful Favorable Review
Ulrike H.
Verified User in Information Technology and Services
I like the fact that I can access the tool from everywhere - on my desktop and on my phone. It allows my to have multiple workspaces, so I can connect to my own organization as well as to the organizations of my customers. I think it is a good tool for all...
Most Helpful Critical Review
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Webex Suite
Most Helpful Favorable Review
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Ulrike H.
Verified User in Information Technology and Services
I like the fact that I can access the tool from everywhere - on my desktop and on my phone. It allows my to have multiple workspaces, so I can connect to my own organization as well as to the organizations of my customers. I think it is a good tool for all...
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
What are the best features of Microsoft teams?
20 comments
SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
What is the use of Microsoft teams?
15 comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
13 comments
AG
You need Office 365 to use Microsoft Teams.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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