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Compare Gusto and SurePayroll 
At a Glance
Market Segments
Small-Business (86.9% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Contact SurePayroll
Gusto
Star Rating
(4,939)4.6 out of 5
Market Segments
Small-Business (86.9% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSurePayroll
Star Rating
(527)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurePayroll excels in its "Payroll Entry" feature, scoring 9.2, which many find intuitive and easy to navigate, while Gusto's similar feature scores slightly higher at 9.5, with reviewers mentioning its seamless integration with other payroll functions.
- Reviewers mention that Gusto's "Web Portal" for employee self-service is particularly user-friendly, achieving a score of 9.5, compared to SurePayroll's 8.7. Users appreciate the ease of accessing pay stubs and tax documents, which enhances employee satisfaction.
- G2 users highlight Gusto's "Direct Deposit" feature, scoring 9.7, as a standout for its reliability and speed, while SurePayroll's score of 9.4 is also commendable but lacks the same level of user praise for efficiency.
- Users on G2 report that SurePayroll's "Compliance" feature scores 9.0, which is highly regarded for its thoroughness in meeting regulatory requirements, while Gusto's score of 9.1 is noted for its proactive updates and user-friendly compliance tools.
- Reviewers say that Gusto's "Time Off Accrual" feature, with a score of 9.0, is praised for its flexibility and ease of use, whereas SurePayroll's score of 8.3 indicates some limitations in customization options that users find frustrating.
- Users report that Gusto's "Tax Calculation" feature, scoring 9.4, is frequently mentioned for its accuracy and ease of use, while SurePayroll's score of 9.2 is solid but lacks the same level of user endorsement for its tax management capabilities.
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Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
Gusto
Free Trial is available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.4
4,487
8.9
443
Ease of Use
9.5
4,637
8.9
448
Ease of Setup
9.3
3,553
8.9
307
Ease of Admin
9.3
1,936
9.2
306
Quality of Support
9.0
3,820
8.7
443
Has the product been a good partner in doing business?
9.1
1,937
9.1
307
Product Direction (% positive)
9.2
4,562
8.0
443
Features by Category
Core HR
8.9
755
Not enough data
9.0
750
Not enough data
8.0
652
Not enough data
8.7
708
Not enough data
8.8
722
Not enough data
8.7
717
Not enough data
Generative AI
7.2
375
Not enough data
Platform
8.2
1762
Not enough data
7.9
1590
Not enough data
Feature Not Available
Not enough data
9.0
1787
Not enough data
9.3
1791
Not enough data
9.0
1709
Not enough data
8.8
1761
Not enough data
9.1
1795
Not enough data
Employee Self Service
9.5
3640
|
Verified
8.7
327
|
Verified
8.8
3238
|
Verified
8.0
185
|
Verified
9.0
3294
|
Verified
8.0
192
|
Verified
Administration
9.4
3518
|
Verified
9.1
366
|
Verified
9.0
3208
|
Verified
8.2
188
|
Verified
9.6
3656
|
Verified
9.3
353
|
Verified
8.9
3115
|
Verified
8.7
180
|
Verified
9.2
3317
|
Verified
8.8
262
|
Verified
8.7
2876
|
Verified
8.4
137
|
Verified
9.1
3057
|
Verified
9.0
248
|
Verified
9.2
3213
|
Verified
8.9
258
|
Verified
9.2
3240
|
Verified
9.0
242
|
Verified
Taxes
9.3
3460
|
Verified
9.2
344
|
Verified
9.2
3363
|
Verified
9.1
244
|
Verified
Feature Not Available
Feature Not Available
Integration
8.6
2826
|
Verified
8.2
103
|
Verified
8.7
2851
|
Verified
8.6
43
8.7
2915
|
Verified
8.6
51
8.6
2685
|
Verified
8.7
41
Platform
9.0
3279
|
Verified
8.9
335
|
Verified
9.2
3287
|
Verified
9.0
325
|
Verified
9.4
3409
|
Verified
9.1
344
|
Verified
9.2
3175
|
Verified
9.0
269
|
Verified
Benefits Administration Platform Features
9.0
1063
Not enough data
8.8
1021
Not enough data
8.4
935
Not enough data
9.0
1030
Not enough data
9.1
1023
Not enough data
9.3
1048
Not enough data
9.0
987
Not enough data
8.8
962
Not enough data
Benefits Administration Platform Features
9.0
1063
Not enough data
8.8
1021
Not enough data
8.4
935
Not enough data
9.0
1030
Not enough data
9.1
1023
Not enough data
9.3
1048
Not enough data
9.0
987
Not enough data
9.1
738
Not enough data
8.8
962
Not enough data
8.5
804
Not enough data
8.2
720
Not enough data
8.9
778
Not enough data
Generative AI
7.2
581
Not enough data
7.2
579
Not enough data
7.1
576
Not enough data
Platform
8.2
1762
Not enough data
7.9
1590
Not enough data
Feature Not Available
Not enough data
9.0
1787
Not enough data
9.3
1791
Not enough data
9.0
1709
Not enough data
8.8
1761
Not enough data
9.1
1795
Not enough data
Platform Basics
8.4
145
Not enough data
9.2
152
Not enough data
8.8
147
Not enough data
Platform Performance
8.8
150
Not enough data
8.4
142
Not enough data
Platform Functionality
9.1
148
Not enough data
8.4
144
Not enough data
8.7
141
Not enough data
Platform Additional Functionality
8.8
143
Not enough data
8.3
138
Not enough data
8.0
135
Not enough data
Generative AI
7.2
126
Not enough data
Platform Basics
9.2
697
Not enough data
9.2
701
Not enough data
Platform Administration
8.6
641
Not enough data
9.1
678
Not enough data
9.0
689
Not enough data
Platform Payment Content
9.0
680
Not enough data
8.4
577
Not enough data
9.1
660
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
39
Not enough data
7.7
39
Not enough data
7.6
39
Not enough data
7.5
38
Not enough data
7.7
39
Not enough data
Platform Content
8.7
925
Not enough data
9.0
937
Not enough data
9.2
935
Not enough data
8.3
859
Not enough data
8.7
871
Not enough data
8.5
867
Not enough data
Platform Additional Functionality
9.2
914
Not enough data
8.7
870
Not enough data
8.5
845
Not enough data
8.9
886
Not enough data
9.1
904
Not enough data
Platform Data
8.3
803
Not enough data
8.7
842
Not enough data
8.8
829
Not enough data
Platform
8.2
1762
Not enough data
7.9
1590
Not enough data
Feature Not Available
Not enough data
9.0
1787
Not enough data
9.3
1791
Not enough data
9.0
1709
Not enough data
8.8
1761
Not enough data
9.1
1795
Not enough data
Recruiting and Onboarding
7.9
782
Not enough data
9.0
860
Not enough data
Categories
Categories
Shared Categories
Gusto and SurePayroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, Core HR, and Contractor Management
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
6.0%
Non-Profit Organization Management
5.6%
Computer Software
5.4%
Marketing and Advertising
4.6%
Health, Wellness and Fitness
4.6%
Other
73.7%
Insurance
5.6%
Financial Services
5.2%
Health, Wellness and Fitness
4.9%
Individual & Family Services
4.7%
Accounting
4.5%
Other
75.1%
Most Helpful Reviews
Gusto
Most Helpful Favorable Review
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Most Helpful Critical Review
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
SurePayroll
Most Helpful Favorable Review
Jonathan S.
Verified User in Retail
Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information...
Most Helpful Critical Review
Missy W.
Verified User in Internet
If you are an employer in Pennsylvania, avoid this company at all costs! I have been with them the last few years and they have yet to get the local taxes correct. The time you are supposed to save having them run your payroll will be spent on fruitless...
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Jonathan S.
Verified User in Retail
Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information...
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Missy W.
Verified User in Internet
If you are an employer in Pennsylvania, avoid this company at all costs! I have been with them the last few years and they have yet to get the local taxes correct. The time you are supposed to save having them run your payroll will be spent on fruitless...
Discussions
Is there an app for Gusto payroll?
2 comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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