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Compare Fullstory and LogRocket 
At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 Sessions Per Month
Fullstory
Star Rating
(798)4.5 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansLogRocket
Star Rating
(2,048)4.6 out of 5
Market Segments
Small-Business (61.7% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in "Session Replays" with a rating of 9.2, which allows for detailed analysis of user interactions, while LogRocket's "Session Replays" received a slightly higher rating of 9.4, indicating a more refined experience in capturing user sessions.
- Reviewers mention that Fullstory's "Click Tracking" feature is rated at 9.0, providing robust insights into user engagement, whereas LogRocket's "Click Tracking" is rated at 8.9, suggesting that Fullstory may offer a more comprehensive view of user interactions.
- G2 users highlight that LogRocket's "Ease of Setup" is rated at 9.1, making it more user-friendly for new users compared to Fullstory's rating of 8.2, which indicates that LogRocket may be the better choice for teams looking for a quick implementation.
- Users on G2 report that Fullstory's "User-Level Analytics" is rated at 8.7, which provides detailed insights into individual user behavior, while LogRocket's rating of 8.2 suggests that Fullstory may offer a more in-depth analysis of user actions.
- Reviewers mention that LogRocket shines in "Custom Event Tracking" with a rating of 8.6, slightly outperforming Fullstory's 8.3, indicating that LogRocket may provide more flexibility in tracking specific user actions tailored to business needs.
- Users say that both products have similar ratings for "Quality of Support" at 8.9, but LogRocket's overall user satisfaction rating of 9.1 suggests that users may feel more supported when using LogRocket compared to Fullstory.
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Fullstory
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
699
8.9
1,796
Ease of Use
8.1
710
8.7
1,821
Ease of Setup
8.2
400
9.0
915
Ease of Admin
8.6
210
9.1
606
Quality of Support
8.9
526
8.9
1,155
Has the product been a good partner in doing business?
8.8
202
9.1
534
Product Direction (% positive)
8.7
682
8.9
1,747
Features by Category
Metrics
8.5
251
8.9
307
8.5
246
8.5
282
8.3
235
8.2
270
8.7
255
8.7
282
8.4
256
8.4
267
7.8
231
7.9
249
7.8
231
8.0
238
8.2
242
8.0
237
8.5
242
8.1
243
Reporting
8.7
261
8.6
285
8.2
247
8.0
251
7.9
248
8.0
253
8.7
251
7.9
247
7.8
221
7.9
236
7.8
227
8.1
237
8.4
247
8.3
254
Other
8.3
250
8.5
259
7.9
218
8.2
232
8.0
239
8.3
240
7.7
211
7.7
210
7.4
211
7.4
134
6.8
208
Feature Not Available
7.6
200
7.8
212
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.5
236
8.2
300
7.8
242
8.4
295
8.6
253
8.7
343
8.3
257
8.4
323
User Identification
8.0
70
Not enough data
8.5
73
Not enough data
8.8
73
Not enough data
Tracking & Reporting
8.5
72
Not enough data
8.9
71
Not enough data
8.2
69
Not enough data
8.8
73
Not enough data
8.8
72
Not enough data
8.9
72
Not enough data
Metrics
8.7
74
Not enough data
8.5
68
Not enough data
8.3
67
Not enough data
8.0
67
Not enough data
8.7
72
Not enough data
User Behavior
9.0
352
|
Verified
8.9
1052
|
Verified
8.6
339
|
Verified
8.7
1037
|
Verified
8.4
343
|
Verified
7.9
930
|
Verified
A/B Testing
8.5
326
|
Verified
8.5
985
|
Verified
Feature Not Available
7.1
712
8.3
330
|
Verified
7.8
825
8.3
312
|
Verified
7.1
719
|
Verified
Visitor Information
8.5
349
|
Verified
8.6
1080
|
Verified
8.3
342
|
Verified
8.4
1045
Agentic AI - Session Replay
Not enough data
6.5
11
Product Analytics
7.7
181
7.7
330
8.6
194
8.3
368
8.5
191
7.4
334
8.4
205
7.5
325
7.3
188
7.3
325
7.6
165
7.3
303
7.3
181
Feature Not Available
7.6
169
7.6
317
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
67
Not enough data
8.1
73
Not enough data
8.2
70
Not enough data
7.5
70
Not enough data
7.1
70
Not enough data
Feature Not Available
Not enough data
Administration
7.7
71
Not enough data
6.7
71
Not enough data
7.2
70
Not enough data
Generative AI
5.8
71
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Bug Reporting
Not enough data
8.0
709
Not enough data
7.8
666
Not enough data
7.6
662
Bug Monitoring
Not enough data
8.4
774
Not enough data
8.5
807
Not enough data
7.8
777
Agentic AI - Bug Tracking
Not enough data
5.7
5
Not enough data
6.3
5
Not enough data
7.3
5
Monitoring
Not enough data
8.4
365
Not enough data
8.5
378
Not enough data
8.6
381
Not enough data
7.4
320
Not enough data
8.0
325
Response
Not enough data
8.6
402
Not enough data
8.2
355
Not enough data
8.2
358
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
376
Not enough data
8.3
345
Functionality
Not enough data
7.9
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
309
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
168
7.8
172
8.3
163
8.0
171
8.2
151
7.9
168
8.0
161
7.9
170
8.7
160
8.3
179
Reporting
8.9
173
8.5
193
9.3
179
9.4
200
8.6
170
8.9
185
8.4
161
8.0
176
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.7
74
Not enough data
8.5
68
Not enough data
8.3
67
Not enough data
8.0
67
Not enough data
8.7
72
Not enough data
Variation Testing
7.8
46
Feature Not Available
7.4
44
Feature Not Available
8.4
45
7.8
64
8.8
47
Feature Not Available
8.1
45
Feature Not Available
7.5
43
Feature Not Available
Reporting
9.3
50
8.0
136
9.1
50
8.3
142
Personalization
8.5
48
Feature Not Available
8.1
44
Feature Not Available
9.3
48
8.4
108
Administration
8.5
43
8.6
115
8.4
44
8.7
113
9.3
50
8.8
123
9.0
50
8.7
118
Categories
Categories
Shared Categories
Fullstory and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Optimization, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Analytics, and Generative AI Infrastructure
LogRocket is categorized as Bug Tracking and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.0%
Information Technology and Services
10.4%
Financial Services
8.6%
Retail
4.7%
Marketing and Advertising
4.2%
Other
49.0%
Computer Software
29.1%
Information Technology and Services
13.2%
Financial Services
10.8%
Marketing and Advertising
2.5%
Real Estate
2.1%
Other
42.3%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Most Helpful Critical Review
Bharath A.
Verified User in Computer Software
Little too expensive for its features. Features are pretty much limited to recording user sessions and ability to see rage clicks, error clicks etc. Other dashboards such as users by browsers, average session duration can be found through Google Analytics...
LogRocket
Most Helpful Favorable Review
Tiffany D.
Verified User in Hospital & Health Care
- incredible user analysis - does a great job of creating tables and graphs - helps us analyze if our features are working how we want them to - very helpful with debugging - once you are familiarized with the platform, easy to use and understand
Most Helpful Critical Review
Verified User in Marketing and Advertising
Could have used a better introduction to the service. Making it easier to get right into debugging. Dont know much about other features except looking at specific user sessions
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Tiffany D.
Verified User in Hospital & Health Care
- incredible user analysis - does a great job of creating tables and graphs - helps us analyze if our features are working how we want them to - very helpful with debugging - once you are familiarized with the platform, easy to use and understand
Bharath A.
Verified User in Computer Software
Little too expensive for its features. Features are pretty much limited to recording user sessions and ability to see rage clicks, error clicks etc. Other dashboards such as users by browsers, average session duration can be found through Google Analytics...
Verified User in Marketing and Advertising
Could have used a better introduction to the service. Making it easier to get right into debugging. Dont know much about other features except looking at specific user sessions
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Is there a way to initialize Logrocket to update the user's name?
3 comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 comment
LD
What is your inquiry?Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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