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- Dynatrace
- New Relic One Software
- Dynatrace-vs-New Relic One Software
Compare Dynatrace and New Relic One Software 
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Mid-Market (44.7% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
$0.00
Dynatrace
Star Rating
(1,333)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansNew Relic
Star Rating
(513)4.4 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in Real-Time Monitoring with a score of 9.1, while New Relic follows closely with 9.5. Reviewers mention that Dynatrace's ability to provide immediate insights into application performance is a standout feature, making it easier to identify issues as they arise.
- Reviewers mention that New Relic shines in its Artificial Intelligence capabilities, scoring an impressive 9.8 compared to Dynatrace's 8.5. Users appreciate New Relic's advanced AI-driven insights, which help in predictive analysis and anomaly detection.
- Users on G2 highlight that Dynatrace's Performance Monitoring is robust, scoring 9.4, while New Relic scores 9.5. Reviewers say that Dynatrace's detailed performance baselines and metrics tracking are particularly useful for maintaining optimal application performance.
- Reviewers mention that New Relic's Dashboards and Visualizations score 9.1, slightly higher than Dynatrace's 9.0. Users appreciate the intuitive design and customization options in New Relic, which allow for better data representation and easier decision-making.
- Users say that Dynatrace's Quality of Support, rated at 8.7, is slightly better than New Relic's 8.5. Reviewers report that Dynatrace's support team is responsive and knowledgeable, which is crucial for enterprises needing quick resolutions.
- G2 users report that both products have similar Ease of Use scores of 8.3, but reviewers mention that New Relic's user interface is more straightforward for beginners, making it easier for teams to adopt without extensive training.
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Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Dynatrace
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
1,046
8.9
432
Ease of Use
8.3
1,055
8.3
437
Ease of Setup
8.4
648
8.6
217
Ease of Admin
8.2
616
8.4
183
Quality of Support
8.7
989
8.5
375
Has the product been a good partner in doing business?
8.7
614
8.4
175
Product Direction (% positive)
9.3
1,020
8.4
430
Features by Category
User Behavior
8.9
113
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
102
|
Verified
Not enough data
A/B Testing
8.5
98
|
Verified
Not enough data
8.1
73
Not enough data
8.7
107
|
Verified
Not enough data
8.3
72
Not enough data
Visitor Information
8.6
114
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.9
57
Not enough data
8.9
57
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.6
50
Not enough data
8.4
54
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.1
156
9.5
11
8.4
135
8.7
10
8.5
132
8.7
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
125
8.3
9
8.7
152
8.8
11
7.8
100
8.0
10
Performance
9.1
149
9.7
10
9.4
154
9.5
11
8.5
146
9.5
11
9.1
146
9.7
10
Functionality
8.9
71
Not enough data
8.9
69
Not enough data
8.6
66
Not enough data
9.0
70
Not enough data
8.2
67
Not enough data
8.7
69
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
45
Not enough data
8.9
44
Not enough data
8.6
40
Not enough data
8.1
41
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
44
Not enough data
8.8
44
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
196
8.8
68
8.2
182
8.5
71
8.9
180
8.8
66
9.0
190
8.9
69
Not enough data
Not enough data
Administration
8.5
167
8.5
66
8.5
148
8.5
62
8.4
153
8.5
58
Not enough data
Not enough data
Analysis
8.2
177
8.6
68
8.6
193
9.1
70
Feature Not Available
7.7
59
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Not enough data
Bug Monitoring
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.5
54
Not enough data
9.3
53
Not enough data
9.1
41
Not enough data
Not enough data
Management Tools
Not enough data
8.9
38
Not enough data
9.4
44
Not enough data
9.0
42
Generative AI
Not enough data
7.4
13
Not enough data
7.6
14
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
37
9.8
9
8.3
37
10.0
8
8.7
41
9.7
12
Issue Resolution
8.7
41
9.2
12
8.6
40
9.4
12
8.4
41
9.5
10
Management
8.6
41
9.5
13
8.6
42
9.6
13
8.2
40
9.4
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
66
9.1
63
8.9
65
9.2
63
8.5
66
8.9
62
Monitoring and Management
8.8
59
8.5
58
8.9
65
8.9
62
9.2
65
9.0
63
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.1
75
Not enough data
9.1
73
Not enough data
8.9
74
Monitoring and Management
Not enough data
8.7
69
Not enough data
8.2
68
Not enough data
8.6
71
Not enough data
8.7
74
Not enough data
8.8
72
Not enough data
8.8
70
Cloud environment support
Not enough data
8.8
60
Not enough data
8.3
56
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
52
Not enough data
8.8
53
Not enough data
9.1
51
Not enough data
8.3
48
Not enough data
Management
8.4
50
Not enough data
8.4
52
Not enough data
8.9
51
Not enough data
9.0
51
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
57
|
Verified
8.9
43
8.0
54
|
Verified
9.0
37
8.1
53
|
Verified
8.0
37
8.1
53
|
Verified
8.4
36
Analysis
8.4
55
|
Verified
8.8
38
8.4
54
|
Verified
8.8
40
8.6
55
|
Verified
9.0
44
8.2
55
|
Verified
8.9
44
8.4
59
|
Verified
9.3
44
7.9
51
|
Verified
8.8
40
Visualization
9.0
59
|
Verified
9.4
47
8.5
56
|
Verified
8.9
41
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
98
8.8
110
8.8
98
8.9
111
8.9
103
9.1
112
7.6
90
7.5
85
8.5
96
8.6
100
Response
8.7
100
8.9
114
8.7
100
8.8
109
8.1
98
8.4
99
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
99
8.3
96
8.1
99
8.3
91
Functionality
8.5
95
8.6
98
8.3
98
8.2
91
7.8
92
7.8
87
8.5
98
8.7
98
Alerts management
8.2
38
7.9
25
7.8
38
7.8
26
8.7
38
8.8
27
Monitoring
8.8
39
8.3
27
9.1
39
9.2
27
8.9
39
8.3
27
9.2
39
9.0
27
Automation
8.2
38
7.7
26
8.2
38
8.1
27
Analysis
8.3
40
8.1
26
8.1
38
8.1
27
8.5
39
8.7
27
8.3
38
7.9
26
Issue Resolution
8.3
39
8.0
27
8.1
39
8.0
27
8.8
38
8.4
27
Generative AI
6.4
6
6.8
19
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.6
44
Not enough data
8.1
46
Not enough data
7.0
38
Not enough data
7.8
38
Not enough data
Records
8.6
44
Not enough data
8.4
44
Not enough data
8.8
44
Not enough data
Management
8.9
45
Not enough data
8.2
42
Not enough data
8.4
39
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynatrace and New Relic are categorized as Observability Software, Log Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Financial Services
10.2%
Computer Software
9.3%
Insurance
9.1%
Banking
8.5%
Other
46.8%
Information Technology and Services
26.2%
Computer Software
19.3%
Internet
8.9%
Financial Services
3.4%
Retail
2.4%
Other
39.8%
Most Helpful Reviews
Dynatrace
Most Helpful Favorable Review
Alain C.
Verified User in Banking
The oneagent coupled with the AI gives us insight more rapidly on the impact and root causes of problems.
Most Helpful Critical Review
Verified User in Banking
We dislike the cost. We switched to a new platform which would have been drastically more money in order to get the test cases we needed, according to our vendor.
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
Verified User in Computer Software
I wish there was a facility to be able to search the logs and be able to derive with certain metrics out of it.
Alain C.
Verified User in Banking
The oneagent coupled with the AI gives us insight more rapidly on the impact and root causes of problems.
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Verified User in Banking
We dislike the cost. We switched to a new platform which would have been drastically more money in order to get the test cases we needed, according to our vendor.
Verified User in Computer Software
I wish there was a facility to be able to search the logs and be able to derive with certain metrics out of it.
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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