G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
What is OakMega Social CRM? OakMega—The Social CRM, empowering your business to acquire, engage, retain & grow VIP customers through different media & social platforms, and build trusted r
OASYS is a next-gen, cloud-native Business Process Orchestration Platform designed to automate, streamline, and elevate enterprise operations. Built on no-code/low-code architecture, OASYS empowers or
OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions.
Make the Contact Center Your Competitive Advantage. We provide you with everything you need to manage your omnichannel contact center more efficiently. Because life is too short for bad customer serv
NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries. OMQ Assist upgrades your ticket system by automatica
Orin is the first customer support platform coming with pre-trained AI Agents, for Fintech companies. It gives a single stack of Ticketing, modern Chat widget, Feedback surveys, and Knowledge base alo
Plain is the best support platform designed for modern B2B teams. Hundreds of leading B2B companies, like Cursor, Stytch, Raycast, and Laravel choose Plain to power their support. Plain enables te
Cloud-based issue tracking system.
Next-generation player care platform for gaming companies. GenAI-driven self-help and powerful troubleshooting elements that help community and support professionals create new insights into player ne
SaaS solution for pool service/repair businesses that is an all-in-one solution including routing, jobs, quotes, invoices & online payments, track dosages & costs, track readings, shopping lis
A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of cu
qManage is a service desk software built to help you achieve better customer service, while making it easier to organize and manage your phone calls. Our tools give your team the power to track every
QueueBee Solution is a global leader in the realm of Customer Journey Management and Customer Experience Management. More than just a queue management system, we provide robust, tailor-made solutions
WhatsApp feito para equipes: melhore a colaboração em equipe, previna falhas de comunicação e perda de leads. Automatize comunicações repetitivas como qualificação de leads, perguntas frequentes e ag
RenewityRMA is the the premier RMA Solution for Manufacturers
Reps AI engine automatically learns from your best reps to show the rest of the team how to answer each customer request in real time.
ReplyOne is customer experience software that ensures companies achieve a high level of customer satisfaction in end customer trade, contributing measurably to maximizing cost-effectiveness and compet
Requestor is a web application which will allow you to operate a help desk of small firms, as well as a service desk of multinational corporations.
Resolve.ai offers an AI Production Engineer designed to autonomously manage and resolve production incidents, significantly reducing Mean Time to Resolution (MTTR) and alleviating on-call stress for e
RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs.
Help Desk Software for Teams as well as Customers
The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as
This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source
Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools.
Make your teams more efficient and productive in delivering the best value to customers through automated process management with ServiceTrac. https://servicetrac360.com/ourproduct
Serviere revolutionizes the way businesses look at service requests. Our solution breaks down silos, improves bi-directional communication, and simplifies the entire service request process. Empower y
Sitechange is a really simple ticket system for your web design clients to get ongoing support.
Sqanit is a Munich-based software company founded in 2014 with the mission to increase customer satisfaction while reducing service costs. Through its platform, sqanit empowers end-users to solve mi
Stames is a platform that helps businesses improve their customer services through powerful tools and data. From sales pipeline tools to APIs that makes it easier to access customer data, requests, qu
All-in-one helpdesk ticketing system that provides faster and better support for your customers
Support.ly by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting cu
SupportSystem is a fast, simple and robust help desk software solution.
AI-driven help desk software with support ticketing system, knowledge base, and live chat features. It's delivered as a pure help desk cloud solution that agile teams and startups use to provide and a
Built specifically for B2B customer support, the TeamInsights suite of dynamic features enable a new level of user creativity and engagement, with next-generation analytic capabilities-all powered by
-
As a pioneer and market leader in the field of Computer Vision AI and AR-powered solutions, we at TechSee believe that the best way to make knowledge accessible is by showing, rather than telling. Tec
thestartuptools.com is a platform designed to simplify customer support processes through a user-friendly ticketing system. The platform offers features like smart ticket management, team collaboratio
ThinkTime is a cloud-based digital workplace for your retail organization, consisting of enterprise modules designed by industry experts to optimize productivity, communication, and performance at eve
Tikit.Info is a comprehensive customer service help desk and ticket system for internal and external tickets that provides an effective platform for tracking and resolving issues and tasks quickly and
TrueEngage is a one stop, CX and Digital Sales critical application that completes Genesys Cloud website visitor contact capabilities. Deploy in just 5 minutes and let business users ( with no Genesy
Telenetix’s TxContact is an Omni-channel Contact Center Platform specifically designed and developed to enable Enterprises to engage with their customers seamlessly, track customer interactions over m
TxHelpDesk is an advanced ticketing module that helps enterprises to manage their customer’s queries in real time by distributing incoming emails based on the live status of logged-in users assigned t
UserHorn offers you the best solution, including CRM Customer Service and Support, Customer Support Widget, Website Feedback Widget.
Introduction: Videntium Help Desk is a vital component within the Videntium construction management software suite, designed to provide efficient support and issue resolution for construction projects
ViiBE is the web technology of video assistance, ticketing system, and knowledge management system dedicated to technical support centers and after-sales services. It promises the best remote diagnosi
Satellite help desk software is just like the regular help desk software with ability to manage customer support for multiple companies / brands / products at one place. If you are running multiple w
Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI Voca Conversational Interaction Center (CIC) is built on Azure, giving your contact center the same 99.9
Help Desk & Customer Service Software
AI-based omnichannel shared inbox for customer support over Voice, Email, Live Chat, SMS, and WhatsApp.
Wowdesk, a helpdesk system that is specifically designed to assist businesses with their customer service needs. With an array of support features including smart automations, self-service portals and
wrrk is a world-class customer support organization, at a click. We are the voice and expertise of an in-house team that is delivered in a scalable, best-in-class organization, and packaged in a flexi
Build an excellent customer support experience with Yorodesk. Boost agent productivity, and drive customer satisfaction with the best helpdesk software!
Resolve customer queries efficiently with an AI-powered ticketing system that ensures faster resolution, improved agent productivity, and seamless omnichannel support. Enhance customer service with au