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Best Communication Platform as a Service (cPaaS) Platforms

Adam Crivello
AC
Researched and written by Adam Crivello

Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.

cPaaS allows developers to implement functionality beyond basic communications, such as multi-factor authentication (MFA) via texts and emails. These tools are often associated with VoIP, or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.

To qualify for inclusion in the Communication Platforms as a Service (cPaaS) category, a product must:

Host APIs allowing developers to integrate communication functionalities in their apps
Provide documentation around API interactions and extensibility

Best Communication Platform as a Service (cPaaS) Platforms At A Glance

Leader:
Highest Performer:
Easiest to Use:
Best Free Software:
Top Trending:
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Best Free Software:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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127 Listings in Communication Platform as a Service (CPaaS) Available
(1,058)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dotdigital Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    242
    Customer Support
    208
    Helpful
    169
    Features
    135
    Email Marketing
    117
    Cons
    Missing Features
    75
    Limited Features
    63
    Learning Curve
    58
    Limitations
    46
    Limited Customization
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dotdigital features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.0
    Ease Of Integration
    Average: 8.6
    8.8
    Professional Support
    Average: 8.4
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    16,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 42% Small-Business
Dotdigital Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
242
Customer Support
208
Helpful
169
Features
135
Email Marketing
117
Cons
Missing Features
75
Limited Features
63
Learning Curve
58
Limitations
46
Limited Customization
33
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
8.0
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.4
7.9
Communication Varieties
Average: 8.3
Seller Details
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
16,193 Twitter followers
LinkedIn® Page
www.linkedin.com
451 employees on LinkedIn®
(485)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

    Users
    • Owner
    • CEO
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telnyx CPaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    75
    Ease of Use
    66
    Pricing
    39
    Customer Service
    38
    Easy Setup
    33
    Cons
    Complex Processes
    16
    Customer Service
    13
    High Cost
    13
    Poor Customer Support
    11
    Poor Documentation
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telnyx CPaaS features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    8.9
    Professional Support
    Average: 8.4
    9.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Telnyx
    Company Website
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    3,989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

Users
  • Owner
  • CEO
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Telnyx CPaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
75
Ease of Use
66
Pricing
39
Customer Service
38
Easy Setup
33
Cons
Complex Processes
16
Customer Service
13
High Cost
13
Poor Customer Support
11
Poor Documentation
10
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.4
9.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Telnyx
Company Website
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
3,989 Twitter followers
LinkedIn® Page
www.linkedin.com
306 employees on LinkedIn®

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(391)4.7 out of 5
1st Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WATI is a customer engagement platform built on WhatsApp, offering automation, shared team inboxes, and CRM integration, with features such as advanced chatbot workflows, personalized broadcasting, and scalability for growing businesses.
    • Reviewers appreciate the variety of options available for running campaigns, the ease of use, the advanced automation features, the seamless integration with other platforms, and the prompt and efficient customer support.
    • Reviewers experienced issues with the mobile user interface, the pricing being steep for small businesses, limited customization options for chatbot logic, and some minor user interface improvements needed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wati Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Automation
    85
    Customer Support
    72
    Features
    68
    Integrations
    56
    Cons
    Expensive
    48
    Cost
    39
    Pricing Issues
    29
    Messaging Issues
    23
    Missing Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Ease Of Integration
    Average: 8.6
    8.7
    Professional Support
    Average: 8.4
    8.5
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WATI is a customer engagement platform built on WhatsApp, offering automation, shared team inboxes, and CRM integration, with features such as advanced chatbot workflows, personalized broadcasting, and scalability for growing businesses.
  • Reviewers appreciate the variety of options available for running campaigns, the ease of use, the advanced automation features, the seamless integration with other platforms, and the prompt and efficient customer support.
  • Reviewers experienced issues with the mobile user interface, the pricing being steep for small businesses, limited customization options for chatbot logic, and some minor user interface improvements needed.
Wati Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Automation
85
Customer Support
72
Features
68
Integrations
56
Cons
Expensive
48
Cost
39
Pricing Issues
29
Messaging Issues
23
Missing Features
23
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.8
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.4
8.5
Communication Varieties
Average: 8.3
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
470 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
(604)4.6 out of 5
2nd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ozonetel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Features
    110
    Call Management
    100
    Call Quality
    84
    Helpful
    74
    Cons
    Call Issues
    76
    Connection Issues
    60
    Call Connectivity Issues
    50
    Connectivity Issues
    42
    Technical Issues
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Ease Of Integration
    Average: 8.6
    9.1
    Professional Support
    Average: 8.4
    8.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 29% Small-Business
Ozonetel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Features
110
Call Management
100
Call Quality
84
Helpful
74
Cons
Call Issues
76
Connection Issues
60
Call Connectivity Issues
50
Connectivity Issues
42
Technical Issues
39
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.1
Ease Of Integration
Average: 8.6
9.1
Professional Support
Average: 8.4
8.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
793 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
(68)4.5 out of 5
22nd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with

    Users
    No information available
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Features
    10
    Communication
    8
    Customer Support
    8
    Easy Integrations
    7
    Cons
    Integration Issues
    4
    UX Improvement
    4
    Complex Setup
    3
    Difficult Navigation
    3
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Connect features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Ease Of Integration
    Average: 8.6
    8.9
    Professional Support
    Average: 8.4
    9.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    728,816 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,057 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with

Users
No information available
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
Webex Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Features
10
Communication
8
Customer Support
8
Easy Integrations
7
Cons
Integration Issues
4
UX Improvement
4
Complex Setup
3
Difficult Navigation
3
Difficult Setup
3
Webex Connect features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.4
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.4
9.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
728,816 Twitter followers
LinkedIn® Page
www.linkedin.com
95,057 employees on LinkedIn®
(387)4.2 out of 5
Optimized for quick response
25th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Communications APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    8
    Ease of Use
    7
    API Quality
    6
    Customer Satisfaction
    4
    Features
    4
    Cons
    Expensive
    4
    Learning Curve
    3
    Limited Features
    3
    Pricing Issues
    3
    Development Challenges
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Communications APIs features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease Of Integration
    Average: 8.6
    8.4
    Professional Support
    Average: 8.4
    9.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,725 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Vonage Communications APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
8
Ease of Use
7
API Quality
6
Customer Satisfaction
4
Features
4
Cons
Expensive
4
Learning Curve
3
Limited Features
3
Pricing Issues
3
Development Challenges
2
Vonage Communications APIs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease Of Integration
Average: 8.6
8.4
Professional Support
Average: 8.4
9.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,158 Twitter followers
LinkedIn® Page
www.linkedin.com
2,725 employees on LinkedIn®
(93)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution allows businesses to engage wi

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 49% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Customer Support
    33
    Features
    30
    Easy Integrations
    18
    Helpful
    18
    Cons
    Expensive
    14
    Cost
    13
    Missing Features
    11
    Cost Limitations
    9
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendbird features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease Of Integration
    Average: 8.6
    9.0
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    280 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution allows businesses to engage wi

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 49% Mid-Market
  • 29% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Customer Support
33
Features
30
Easy Integrations
18
Helpful
18
Cons
Expensive
14
Cost
13
Missing Features
11
Cost Limitations
9
Learning Curve
9
Sendbird features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,808 Twitter followers
LinkedIn® Page
www.linkedin.com
280 employees on LinkedIn®
(433)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bandwidth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    18
    Customer Service
    11
    Staff Support
    11
    Helpfulness
    8
    Cons
    Messaging Issues
    8
    Number Issues
    7
    Complex Processes
    5
    Customer Service
    5
    Poor Customer Support
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bandwidth features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    8.1
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bandwidth
    Company Website
    Year Founded
    1999
    HQ Location
    Raleigh, NC
    Twitter
    @bandwidth
    10,566 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,207 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 41% Mid-Market
Bandwidth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
18
Customer Service
11
Staff Support
11
Helpfulness
8
Cons
Messaging Issues
8
Number Issues
7
Complex Processes
5
Customer Service
5
Poor Customer Support
5
Bandwidth features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
8.1
Communication Varieties
Average: 8.3
Seller Details
Seller
Bandwidth
Company Website
Year Founded
1999
HQ Location
Raleigh, NC
Twitter
@bandwidth
10,566 Twitter followers
LinkedIn® Page
www.linkedin.com
1,207 employees on LinkedIn®
(482)4.2 out of 5
29th Easiest To Use in Communication Platform as a Service (CPaaS) software
View top Consulting Services for Twilio
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twilio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    12
    Ease of Use
    11
    Integrations
    10
    API Integration
    8
    Easy Communication
    8
    Cons
    Poor Customer Support
    11
    Expensive
    9
    Limited Features
    9
    Messaging Issues
    5
    Poor Documentation
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twilio features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Ease Of Integration
    Average: 8.6
    7.3
    Professional Support
    Average: 8.4
    8.5
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    81,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,439 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 31% Mid-Market
Twilio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
12
Ease of Use
11
Integrations
10
API Integration
8
Easy Communication
8
Cons
Poor Customer Support
11
Expensive
9
Limited Features
9
Messaging Issues
5
Poor Documentation
5
Twilio features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.7
8.2
Ease Of Integration
Average: 8.6
7.3
Professional Support
Average: 8.4
8.5
Communication Varieties
Average: 8.3
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
81,744 Twitter followers
LinkedIn® Page
www.linkedin.com
6,439 employees on LinkedIn®
Ownership
NYSE: TWLO
(741)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Communication Platform as a Service (CPaaS) software
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Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is a platform that supports messaging and voice services in multiple countries, with API-driven scalability and global coverage.
    • Users like Plivo's competitive pricing, easy implementation and integration, high reliability, and excellent customer support, appreciating its affordability, feature richness, and the ability to handle high-volume messaging.
    • Reviewers experienced issues with inconsistent performance, poor communication skills from support, sudden price changes, lack of advanced analytics and intuitive interface, and compliance risks, with some finding the user dashboard and web portal functionality lacking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    API Quality
    15
    Features
    14
    Pricing
    14
    Cons
    Poor Customer Support
    10
    Messaging Issues
    7
    Expensive
    5
    Limited Features
    5
    Call Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    8.6
    Professional Support
    Average: 8.4
    8.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    235 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is a platform that supports messaging and voice services in multiple countries, with API-driven scalability and global coverage.
  • Users like Plivo's competitive pricing, easy implementation and integration, high reliability, and excellent customer support, appreciating its affordability, feature richness, and the ability to handle high-volume messaging.
  • Reviewers experienced issues with inconsistent performance, poor communication skills from support, sudden price changes, lack of advanced analytics and intuitive interface, and compliance risks, with some finding the user dashboard and web portal functionality lacking.
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
API Quality
15
Features
14
Pricing
14
Cons
Poor Customer Support
10
Messaging Issues
7
Expensive
5
Limited Features
5
Call Issues
4
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
8.6
Professional Support
Average: 8.4
8.8
Communication Varieties
Average: 8.3
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,766 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
(47)4.5 out of 5
12th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stream powers real-time communication experiences for billions of end users across multiple industries. Stream's Chat API and SDKs were developed to enable teams to quickly ship a full-featured, hig

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Health, Wellness and Fitness
    Market Segment
    • 66% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stream Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Easy Integrations
    16
    Customer Support
    15
    Features
    15
    Chat Functionality
    12
    Cons
    Limitations
    7
    Expensive
    5
    Limited Customization
    5
    Technical Knowledge Required
    4
    Bug Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stream features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Ease Of Integration
    Average: 8.6
    8.7
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stream
    Year Founded
    2015
    HQ Location
    Boulder, US
    Twitter
    @getstream_io
    11,598 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stream powers real-time communication experiences for billions of end users across multiple industries. Stream's Chat API and SDKs were developed to enable teams to quickly ship a full-featured, hig

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Health, Wellness and Fitness
Market Segment
  • 66% Small-Business
  • 21% Mid-Market
Stream Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Easy Integrations
16
Customer Support
15
Features
15
Chat Functionality
12
Cons
Limitations
7
Expensive
5
Limited Customization
5
Technical Knowledge Required
4
Bug Issues
3
Stream features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.6
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Stream
Year Founded
2015
HQ Location
Boulder, US
Twitter
@getstream_io
11,598 Twitter followers
LinkedIn® Page
www.linkedin.com
289 employees on LinkedIn®
(170)4.6 out of 5
9th Easiest To Use in Communication Platform as a Service (CPaaS) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a chatbot that centralizes communications through various platforms and automates routine tasks.
    • Reviewers like the user-friendly interface, the ability to connect Facebook leads to WhatsApp for faster communication, and the exceptional customer service provided by the SleekFlow team.
    • Users experienced issues with the platform's stability, lagging interface, and lack of customization for developers, and they also reported problems with the tool's analytics and flow builder add-on pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SleekFlow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Customer Support
    70
    Features
    39
    Helpful
    38
    Automation
    35
    Cons
    Missing Features
    24
    Expensive
    22
    Messaging Issues
    22
    Bugs
    20
    Limited Features
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SleekFlow
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    91 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a chatbot that centralizes communications through various platforms and automates routine tasks.
  • Reviewers like the user-friendly interface, the ability to connect Facebook leads to WhatsApp for faster communication, and the exceptional customer service provided by the SleekFlow team.
  • Users experienced issues with the platform's stability, lagging interface, and lack of customization for developers, and they also reported problems with the tool's analytics and flow builder add-on pricing.
SleekFlow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Customer Support
70
Features
39
Helpful
38
Automation
35
Cons
Missing Features
24
Expensive
22
Messaging Issues
22
Bugs
20
Limited Features
18
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.1
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
7.9
Communication Varieties
Average: 8.3
Seller Details
Seller
SleekFlow
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
91 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(54)4.3 out of 5
11th Easiest To Use in Communication Platform as a Service (CPaaS) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infobip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Documentation
    1
    Ease of Use
    1
    Features
    1
    User Interface
    1
    Cons
    Chat Management
    1
    Delay Issues
    1
    Poor Customer Support
    1
    Poor Response
    1
    Slow Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infobip features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease Of Integration
    Average: 8.6
    8.5
    Professional Support
    Average: 8.4
    9.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infobip
    Year Founded
    2006
    HQ Location
    London, England
    Twitter
    @Infobip
    34,295 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 35% Small-Business
Infobip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Documentation
1
Ease of Use
1
Features
1
User Interface
1
Cons
Chat Management
1
Delay Issues
1
Poor Customer Support
1
Poor Response
1
Slow Service
1
Infobip features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease Of Integration
Average: 8.6
8.5
Professional Support
Average: 8.4
9.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Infobip
Year Founded
2006
HQ Location
London, England
Twitter
@Infobip
34,295 Twitter followers
LinkedIn® Page
www.linkedin.com
3,388 employees on LinkedIn®
(265)4.6 out of 5
6th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly de

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BulkSMS.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Easy Setup
    8
    Reliability
    6
    Customer Support
    5
    Easy Integrations
    5
    Cons
    Messaging Issues
    6
    Expensive
    2
    Not Intuitive
    2
    Not User-Friendly
    2
    SMS Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BulkSMS.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Ease Of Integration
    Average: 8.6
    9.4
    Professional Support
    Average: 8.4
    8.6
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Century City, Western Cape
    Twitter
    @BulkSMS
    7,275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly de

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
BulkSMS.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Easy Setup
8
Reliability
6
Customer Support
5
Easy Integrations
5
Cons
Messaging Issues
6
Expensive
2
Not Intuitive
2
Not User-Friendly
2
SMS Issues
2
BulkSMS.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.5
Ease Of Integration
Average: 8.6
9.4
Professional Support
Average: 8.4
8.6
Communication Varieties
Average: 8.3
Seller Details
Company Website
Year Founded
2000
HQ Location
Century City, Western Cape
Twitter
@BulkSMS
7,275 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
(37)4.3 out of 5
16th Easiest To Use in Communication Platform as a Service (CPaaS) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch MessageMedia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Easy Integrations
    5
    Ease of Use
    4
    Messaging
    4
    Staff Support
    4
    Cons
    Messaging Issues
    2
    Aggressive Sales Tactics
    1
    Billing Issues
    1
    Connection Issues
    1
    Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch MessageMedia features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,254 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send

Users
No information available
Industries
No information available
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
Sinch MessageMedia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Easy Integrations
5
Ease of Use
4
Messaging
4
Staff Support
4
Cons
Messaging Issues
2
Aggressive Sales Tactics
1
Billing Issues
1
Connection Issues
1
Delays
1
Sinch MessageMedia features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,649 Twitter followers
LinkedIn® Page
www.linkedin.com
4,254 employees on LinkedIn®
Ownership
SINCH.ST
(82)4.3 out of 5
19th Easiest To Use in Communication Platform as a Service (CPaaS) software
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Entry Level Price:₹9,999.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a

    Users
    No information available
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Exotel Customer Communication Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    20
    Easy Setup
    11
    Integrations
    9
    API Integration
    5
    Cons
    Expensive
    11
    Poor Customer Support
    9
    Connection Issues
    7
    Missing Features
    6
    Poor UI
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Exotel
    Year Founded
    2011
    HQ Location
    Bangalore, Karnataka
    Twitter
    @Exotel
    2,909 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    599 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a

Users
No information available
Industries
  • Education Management
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
Exotel Customer Communication Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
20
Easy Setup
11
Integrations
9
API Integration
5
Cons
Expensive
11
Poor Customer Support
9
Connection Issues
7
Missing Features
6
Poor UI
5
Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Exotel
Year Founded
2011
HQ Location
Bangalore, Karnataka
Twitter
@Exotel
2,909 Twitter followers
LinkedIn® Page
www.linkedin.com
599 employees on LinkedIn®
(110)4.6 out of 5
20th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CometChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    9
    Features
    9
    Easy Integrations
    6
    Staff Support
    6
    Cons
    Expensive
    6
    Limited Customization
    4
    Poor Documentation
    4
    Difficult Setup
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CometChat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.0
    Ease Of Integration
    Average: 8.6
    8.7
    Professional Support
    Average: 8.4
    8.4
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Denver, CO
    Twitter
    @CometChat
    920 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
CometChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
9
Features
9
Easy Integrations
6
Staff Support
6
Cons
Expensive
6
Limited Customization
4
Poor Documentation
4
Difficult Setup
3
Limited Features
3
CometChat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.0
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.4
8.4
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2009
HQ Location
Denver, CO
Twitter
@CometChat
920 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
(90)4.8 out of 5
4th Easiest To Use in Communication Platform as a Service (CPaaS) software
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Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Squaretalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Call Quality
    17
    Efficiency
    15
    Features
    13
    Reliability
    13
    Cons
    Delays
    4
    Learning Curve
    4
    Missing Features
    3
    Complex Features
    2
    Connection Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Squaretalk features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease Of Integration
    Average: 8.6
    9.8
    Professional Support
    Average: 8.4
    8.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Jerusalem
    Twitter
    @SquareTalk
    31 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 36% Mid-Market
Squaretalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Call Quality
17
Efficiency
15
Features
13
Reliability
13
Cons
Delays
4
Learning Curve
4
Missing Features
3
Complex Features
2
Connection Issues
2
Squaretalk features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease Of Integration
Average: 8.6
9.8
Professional Support
Average: 8.4
8.9
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2019
HQ Location
Jerusalem
Twitter
@SquareTalk
31 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(334)4.2 out of 5
17th Easiest To Use in Communication Platform as a Service (CPaaS) software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Communication
    6
    Communication
    5
    Features
    5
    Team Collaboration
    4
    Cons
    Connectivity Issues
    3
    Limited Features
    3
    Messaging Issues
    3
    Slow Loading
    3
    Technical Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    8.7
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,586 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Communication
6
Communication
5
Features
5
Team Collaboration
4
Cons
Connectivity Issues
3
Limited Features
3
Messaging Issues
3
Slow Loading
3
Technical Issues
3
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,586 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®
(67)4.8 out of 5
10th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses like HubSpot, NASCAR and We

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ably Realtime Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    21
    Reliability
    18
    Easy Integrations
    15
    Fast Communication
    12
    Cons
    Expensive
    6
    Poor Documentation
    5
    Missing Features
    4
    Pricing Issues
    4
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ably Realtime features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Ease Of Integration
    Average: 8.6
    9.5
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    London, GB
    Twitter
    @ablyrealtime
    1,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses like HubSpot, NASCAR and We

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Small-Business
  • 28% Mid-Market
Ably Realtime Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
21
Reliability
18
Easy Integrations
15
Fast Communication
12
Cons
Expensive
6
Poor Documentation
5
Missing Features
4
Pricing Issues
4
Learning Curve
2
Ably Realtime features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.8
Ease Of Integration
Average: 8.6
9.5
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2016
HQ Location
London, GB
Twitter
@ablyrealtime
1,854 Twitter followers
LinkedIn® Page
www.linkedin.com
117 employees on LinkedIn®
(59)4.6 out of 5
13th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ZEGOCLOUD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Video Conferencing
    2
    Video Quality
    2
    API Integration
    1
    API Quality
    1
    Cons
    Integration Issues
    2
    Difficult Setup
    1
    Limited Customization
    1
    Missing Features
    1
    Outdated Technology
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ZEGOCLOUD features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    9.3
    Professional Support
    Average: 8.4
    9.1
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZEGOCLOUD
    Year Founded
    2015
    HQ Location
    Singapore
    Twitter
    @ZEGOCLOUD_Dev
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 81% Small-Business
  • 15% Mid-Market
ZEGOCLOUD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Video Conferencing
2
Video Quality
2
API Integration
1
API Quality
1
Cons
Integration Issues
2
Difficult Setup
1
Limited Customization
1
Missing Features
1
Outdated Technology
1
ZEGOCLOUD features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.4
9.1
Communication Varieties
Average: 8.3
Seller Details
Seller
ZEGOCLOUD
Year Founded
2015
HQ Location
Singapore
Twitter
@ZEGOCLOUD_Dev
248 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(59)4.0 out of 5
23rd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hundreds of thousands of developers around the world use Nylas to increase velocity and seamlessly build customizable email and scheduling capabilities through state-of-the-art APIs. Nylas is the only

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nylas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    5
    Easy Integrations
    4
    Ease of Use
    3
    Easy Setup
    3
    Features
    3
    Cons
    API Integration
    2
    Integration Issues
    2
    Learning Curve
    2
    Poor Customer Support
    2
    Poor Documentation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nylas features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    9.3
    Professional Support
    Average: 8.4
    8.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nylas
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @nylas
    4,572 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hundreds of thousands of developers around the world use Nylas to increase velocity and seamlessly build customizable email and scheduling capabilities through state-of-the-art APIs. Nylas is the only

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 29% Mid-Market
Nylas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
5
Easy Integrations
4
Ease of Use
3
Easy Setup
3
Features
3
Cons
API Integration
2
Integration Issues
2
Learning Curve
2
Poor Customer Support
2
Poor Documentation
2
Nylas features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.4
8.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Nylas
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@nylas
4,572 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CM.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CM.com
    Year Founded
    1999
    HQ Location
    Breda, Noord-Brabant
    Twitter
    @CMcom_
    1,725 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    822 employees on LinkedIn®
    Ownership
    AMS: CMCOM
Product Description
How are these determined?Information
This description is provided by the seller.

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
CM.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Seller
CM.com
Year Founded
1999
HQ Location
Breda, Noord-Brabant
Twitter
@CMcom_
1,725 Twitter followers
LinkedIn® Page
www.linkedin.com
822 employees on LinkedIn®
Ownership
AMS: CMCOM
(31)4.8 out of 5
21st Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voximplant features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease Of Integration
    Average: 8.6
    9.7
    Professional Support
    Average: 8.4
    8.6
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Palo Alto, California
    Twitter
    @voximplant
    972 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 32% Small-Business
Voximplant features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease Of Integration
Average: 8.6
9.7
Professional Support
Average: 8.4
8.6
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2013
HQ Location
Palo Alto, California
Twitter
@voximplant
972 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
(167)4.6 out of 5
24th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a WhatsApp API tool designed for marketing activities and integrates with HubSpot CRM.
    • Users frequently mention the tool's user-friendly interface, efficient chatbot and workflow automation, and its seamless integration with payment gateways, CRMs, and other tools.
    • Reviewers mentioned limited customization, a learning curve for advanced features, inconsistent customer support response times, and a need for improvement in support and website integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    61
    Ease of Use
    60
    Helpful
    41
    Staff Support
    34
    Features
    27
    Cons
    Missing Features
    15
    Learning Curve
    11
    Limited Features
    9
    Integration Issues
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gallabox features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    8.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a WhatsApp API tool designed for marketing activities and integrates with HubSpot CRM.
  • Users frequently mention the tool's user-friendly interface, efficient chatbot and workflow automation, and its seamless integration with payment gateways, CRMs, and other tools.
  • Reviewers mentioned limited customization, a learning curve for advanced features, inconsistent customer support response times, and a need for improvement in support and website integration.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
61
Ease of Use
60
Helpful
41
Staff Support
34
Features
27
Cons
Missing Features
15
Learning Curve
11
Limited Features
9
Integration Issues
8
Poor Customer Support
8
Gallabox features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
8.2
Communication Varieties
Average: 8.3
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
140 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mtalkz features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Noida, IN
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
Mtalkz features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2017
HQ Location
Noida, IN
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PubNub is used by software development teams as part of a modern application stack to power features that require real-time communication and collaboration between users, at any scale. PubNub makes it

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PubNub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chat Functionality
    3
    Customer Support
    3
    API Integration
    2
    API Quality
    2
    Data Security
    2
    Cons
    Billing Issues
    1
    Data Management
    1
    Data Management Issues
    1
    Difficult Navigation
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PubNub features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    5.8
    Ease Of Integration
    Average: 8.6
    6.7
    Professional Support
    Average: 8.4
    5.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PubNub
    Year Founded
    2010
    HQ Location
    San Francisco, California
    Twitter
    @PubNub
    18,127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PubNub is used by software development teams as part of a modern application stack to power features that require real-time communication and collaboration between users, at any scale. PubNub makes it

Users
No information available
Industries
  • Computer Software
Market Segment
  • 65% Small-Business
  • 29% Enterprise
PubNub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chat Functionality
3
Customer Support
3
API Integration
2
API Quality
2
Data Security
2
Cons
Billing Issues
1
Data Management
1
Data Management Issues
1
Difficult Navigation
1
Expensive
1
PubNub features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
5.8
Ease Of Integration
Average: 8.6
6.7
Professional Support
Average: 8.4
5.8
Communication Varieties
Average: 8.3
Seller Details
Seller
PubNub
Year Founded
2010
HQ Location
San Francisco, California
Twitter
@PubNub
18,127 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
(190)4.6 out of 5
14th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EnableX Programmable Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Integration
    16
    Easy Integrations
    13
    Easy Setup
    13
    Video Conferencing
    13
    Cons
    Poor Documentation
    9
    Limited Features
    8
    Limited Customization
    6
    Missing Features
    5
    User Interface
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX Programmable Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease Of Integration
    Average: 8.6
    9.3
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EnableX
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 31% Mid-Market
EnableX Programmable Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Integration
16
Easy Integrations
13
Easy Setup
13
Video Conferencing
13
Cons
Poor Documentation
9
Limited Features
8
Limited Customization
6
Missing Features
5
User Interface
5
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Seller
EnableX
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
115 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaleyra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Cons
    Missing Features
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaleyra features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Ease Of Integration
    Average: 8.6
    9.4
    Professional Support
    Average: 8.4
    9.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaleyra
    Year Founded
    1999
    HQ Location
    Milano, Milan, Italy
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
    Ownership
    NYSE: KLR
Product Description
How are these determined?Information
This description is provided by the seller.

Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

Users
No information available
Industries
No information available
Market Segment
  • 38% Mid-Market
  • 31% Small-Business
Kaleyra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Cons
Missing Features
1
Slow Performance
1
Kaleyra features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
9.4
Ease Of Integration
Average: 8.6
9.4
Professional Support
Average: 8.4
9.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Kaleyra
Year Founded
1999
HQ Location
Milano, Milan, Italy
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Ownership
NYSE: KLR
(31)3.8 out of 5
32nd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Connectivity
    2
    Ease of Use
    2
    User Interface
    2
    Campaign Management
    1
    Customer Engagement
    1
    Cons
    Call Issues
    1
    Complex Hierarchy
    1
    Complex Setup
    1
    Connectivity Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.1
    Ease Of Integration
    Average: 8.6
    6.2
    Professional Support
    Average: 8.4
    6.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,254 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 35% Mid-Market
Sinch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Connectivity
2
Ease of Use
2
User Interface
2
Campaign Management
1
Customer Engagement
1
Cons
Call Issues
1
Complex Hierarchy
1
Complex Setup
1
Connectivity Issues
1
Poor Customer Support
1
Sinch features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 8.7
7.1
Ease Of Integration
Average: 8.6
6.2
Professional Support
Average: 8.4
6.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,649 Twitter followers
LinkedIn® Page
www.linkedin.com
4,254 employees on LinkedIn®
Ownership
SINCH.ST
(50)4.0 out of 5
27th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSG91 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Customer Support
    2
    Ease of Use
    2
    Staff Support
    2
    Analytics
    1
    Cons
    Poor Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSG91 features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Ease Of Integration
    Average: 8.6
    7.8
    Professional Support
    Average: 8.4
    6.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSG91
    Year Founded
    2010
    HQ Location
    Indore, MP
    Twitter
    @msg91
    3,119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

Users
  • Software Engineer
Industries
  • Computer Software
  • Education Management
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
MSG91 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Customer Support
2
Ease of Use
2
Staff Support
2
Analytics
1
Cons
Poor Analytics
1
MSG91 features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.1
Ease Of Integration
Average: 8.6
7.8
Professional Support
Average: 8.4
6.8
Communication Varieties
Average: 8.3
Seller Details
Seller
MSG91
Year Founded
2010
HQ Location
Indore, MP
Twitter
@msg91
3,119 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(133)4.6 out of 5
18th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    8.9
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    671 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
671 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(61)4.7 out of 5
26th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
10% off: APIs: $0.08/MEU. Environments: $269/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation building blocks for developers. Weavy is a complete toolkit for developers to add collaboration, productivity, and community features to web and mobile apps at a fraction of the cos

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Weavy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Easy Integrations
    16
    Easy Integration
    11
    Customer Support
    10
    Chat Functionality
    9
    Cons
    Poor Documentation
    13
    Limited Customization
    7
    Missing Features
    6
    Poor Support
    6
    Difficult to Customize
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Weavy features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.6
    9.4
    Professional Support
    Average: 8.4
    8.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Weavy
    Year Founded
    2020
    HQ Location
    El Segundo, California
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation building blocks for developers. Weavy is a complete toolkit for developers to add collaboration, productivity, and community features to web and mobile apps at a fraction of the cos

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 13% Mid-Market
Weavy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Easy Integrations
16
Easy Integration
11
Customer Support
10
Chat Functionality
9
Cons
Poor Documentation
13
Limited Customization
7
Missing Features
6
Poor Support
6
Difficult to Customize
5
Weavy features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.6
9.4
Professional Support
Average: 8.4
8.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Weavy
Year Founded
2020
HQ Location
El Segundo, California
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
(26)4.4 out of 5
30th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat, liv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MirrorFly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Easy Integrations
    2
    Call Recording
    1
    Chat Features
    1
    Chat Functionality
    1
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Delays
    1
    Development Challenges
    1
    Reliability Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MirrorFly features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease Of Integration
    Average: 8.6
    8.8
    Professional Support
    Average: 8.4
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mirrorfly
    Year Founded
    2015
    HQ Location
    Atlanta, Georgia
    Twitter
    @mirrorfly
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat, liv

Users
No information available
Industries
No information available
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
MirrorFly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Easy Integrations
2
Call Recording
1
Chat Features
1
Chat Functionality
1
Cons
Call Issues
1
Connectivity Issues
1
Delays
1
Development Challenges
1
Reliability Issues
1
MirrorFly features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.4
7.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Mirrorfly
Year Founded
2015
HQ Location
Atlanta, Georgia
Twitter
@mirrorfly
1 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(71)3.9 out of 5
33rd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    6
    Messaging
    4
    Easy Integrations
    3
    Automation
    1
    Call Quality
    1
    Cons
    Expensive
    8
    Poor Customer Support
    4
    Billing Issues
    3
    Complex Setup
    3
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bird features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    7.3
    Ease Of Integration
    Average: 8.6
    5.6
    Professional Support
    Average: 8.4
    7.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bird
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @messagebird
    4,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    427 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Bird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
6
Messaging
4
Easy Integrations
3
Automation
1
Call Quality
1
Cons
Expensive
8
Poor Customer Support
4
Billing Issues
3
Complex Setup
3
Difficult Setup
3
Bird features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
7.3
Ease Of Integration
Average: 8.6
5.6
Professional Support
Average: 8.4
7.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
4,068 Twitter followers
LinkedIn® Page
www.linkedin.com
427 employees on LinkedIn®
(32)4.0 out of 5
31st Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Starting at €19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results. We combine data-driven insights with perso

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 360Dialog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Features
    1
    User Interface
    1
    Cons
    Downtime Issues
    2
    Poor Customer Support
    2
    Billing Issues
    1
    Delays
    1
    Deletion Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 360Dialog features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.7
    7.6
    Ease Of Integration
    Average: 8.6
    7.3
    Professional Support
    Average: 8.4
    6.4
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    360Dialog
    Year Founded
    2018
    HQ Location
    Berlin
    Twitter
    @360dialog
    1,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results. We combine data-driven insights with perso

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 38% Mid-Market
360Dialog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Features
1
User Interface
1
Cons
Downtime Issues
2
Poor Customer Support
2
Billing Issues
1
Delays
1
Deletion Issues
1
360Dialog features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.7
7.6
Ease Of Integration
Average: 8.6
7.3
Professional Support
Average: 8.4
6.4
Communication Varieties
Average: 8.3
Seller Details
Seller
360Dialog
Year Founded
2018
HQ Location
Berlin
Twitter
@360dialog
1,930 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps busi

    Users
    • Service Advisor
    Industries
    • Automotive
    Market Segment
    • 57% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kimoby Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Communication
    2
    Ease of Use
    1
    Time-Saving
    1
    Cons
    Missing Features
    1
    SMS Issues
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kimoby features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kimoby
    Year Founded
    2013
    HQ Location
    Québec, CA
    Twitter
    @kimobySMS
    647 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps busi

Users
  • Service Advisor
Industries
  • Automotive
Market Segment
  • 57% Small-Business
  • 41% Mid-Market
Kimoby Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Communication
2
Ease of Use
1
Time-Saving
1
Cons
Missing Features
1
SMS Issues
1
Software Glitches
1
Kimoby features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Seller
Kimoby
Year Founded
2013
HQ Location
Québec, CA
Twitter
@kimobySMS
647 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
(33)4.3 out of 5
28th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ejabberd is a scalable and extensible XMPP Server.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ejabberd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    1
    Easy Sharing
    1
    Fast Service
    1
    Setup Ease
    1
    Cons
    Group Management
    1
    Learning Curve
    1
    Limited Features
    1
    Missing Features
    1
    Poor Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ejabberd features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Paris, FR
    Twitter
    @boxcar
    11,884 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ejabberd is a scalable and extensible XMPP Server.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 27% Mid-Market
ejabberd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
1
Easy Sharing
1
Fast Service
1
Setup Ease
1
Cons
Group Management
1
Learning Curve
1
Limited Features
1
Missing Features
1
Poor Documentation
1
ejabberd features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Paris, FR
Twitter
@boxcar
11,884 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    videosdk.live is a unique proposition for developers to reduce their efforts and cost of audio - video conference, live stream and video hosting features. With Prebuilt UI, these SDKs can be integrate

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • video sdk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Bangalore, IN
    Twitter
    @video_sdk
    193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

videosdk.live is a unique proposition for developers to reduce their efforts and cost of audio - video conference, live stream and video hosting features. With Prebuilt UI, these SDKs can be integrate

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 14% Mid-Market
video sdk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2020
HQ Location
Bangalore, IN
Twitter
@video_sdk
193 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vidyo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    1
    Ease of Implementation
    1
    Ease of Use
    1
    Implementation Ease
    1
    Understanding
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vidyo Platform features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    5.0
    Ease Of Integration
    Average: 8.6
    4.2
    Professional Support
    Average: 8.4
    5.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1984
    HQ Location
    Markham
    Twitter
    @EnghouseInterac
    2,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,290 employees on LinkedIn®
    Ownership
    ENGH (TSE)
Product Description
How are these determined?Information
This description is provided by the seller.

With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Vidyo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
1
Ease of Implementation
1
Ease of Use
1
Implementation Ease
1
Understanding
1
Cons
Expensive
1
Vidyo Platform features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.7
5.0
Ease Of Integration
Average: 8.6
4.2
Professional Support
Average: 8.4
5.8
Communication Varieties
Average: 8.3
Seller Details
Year Founded
1984
HQ Location
Markham
Twitter
@EnghouseInterac
2,476 Twitter followers
LinkedIn® Page
www.linkedin.com
1,290 employees on LinkedIn®
Ownership
ENGH (TSE)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 2600Hz features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.7
    7.9
    Ease Of Integration
    Average: 8.6
    7.3
    Professional Support
    Average: 8.4
    5.6
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    2600Hz
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @2600hertz
    2,920 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
2600Hz features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.7
7.9
Ease Of Integration
Average: 8.6
7.3
Professional Support
Average: 8.4
5.6
Communication Varieties
Average: 8.3
Seller Details
Seller
2600Hz
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@2600hertz
2,920 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flowroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Pricing
    2
    Connectivity
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Billing Issues
    1
    Call Issues
    1
    Communication Delays
    1
    Communication Issues
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flowroute features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.7
    6.5
    Ease Of Integration
    Average: 8.6
    5.0
    Professional Support
    Average: 8.4
    6.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowroute
    Year Founded
    2007
    HQ Location
    New York, NY
    Twitter
    @flowroute
    2,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
    Phone
    855-356-9768
Product Description
How are these determined?Information
This description is provided by the seller.

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
Flowroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Pricing
2
Connectivity
1
Customer Support
1
Ease of Use
1
Cons
Billing Issues
1
Call Issues
1
Communication Delays
1
Communication Issues
1
Connectivity Issues
1
Flowroute features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.7
6.5
Ease Of Integration
Average: 8.6
5.0
Professional Support
Average: 8.4
6.2
Communication Varieties
Average: 8.3
Seller Details
Seller
Flowroute
Year Founded
2007
HQ Location
New York, NY
Twitter
@flowroute
2,552 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Phone
855-356-9768
(16)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CEQUENS is a type of AI-powered communications solution designed to empower businesses with innovative and customer-centric tools that enhance engagement and streamline workflows. The platform aims to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cequens Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Helpful
    6
    Communication
    5
    Ease of Use
    4
    Reliability
    4
    Cons
    Complex Automation
    2
    Complex Setup
    2
    Learning Curve
    2
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cequens features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.6
    Ease Of Integration
    Average: 8.6
    9.6
    Professional Support
    Average: 8.4
    8.5
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cequens
    Company Website
    Year Founded
    2011
    HQ Location
    Dubai, AE
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CEQUENS is a type of AI-powered communications solution designed to empower businesses with innovative and customer-centric tools that enhance engagement and streamline workflows. The platform aims to

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 44% Small-Business
Cequens Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Helpful
6
Communication
5
Ease of Use
4
Reliability
4
Cons
Complex Automation
2
Complex Setup
2
Learning Curve
2
Billing Issues
1
Complexity
1
Cequens features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.6
Ease Of Integration
Average: 8.6
9.6
Professional Support
Average: 8.4
8.5
Communication Varieties
Average: 8.3
Seller Details
Seller
Cequens
Company Website
Year Founded
2011
HQ Location
Dubai, AE
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Small-Business
    • 12% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShoutOUT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.6
    7.5
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @ShoutOUTLabs
    70 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

Users
No information available
Industries
No information available
Market Segment
  • 76% Small-Business
  • 12% Enterprise
ShoutOUT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.6
7.5
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
HQ Location
N/A
Twitter
@ShoutOUTLabs
70 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrustSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Staff Support
    3
    Easy Setup
    2
    Templates
    2
    Cons
    Expensive
    1
    Limited Features
    1
    Messaging Issues
    1
    Template Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrustSignal features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease Of Integration
    Average: 8.6
    9.0
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Noida, Uttar Pradesh
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 43% Mid-Market
TrustSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Staff Support
3
Easy Setup
2
Templates
2
Cons
Expensive
1
Limited Features
1
Messaging Issues
1
Template Issues
1
TrustSignal features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2020
HQ Location
Noida, Uttar Pradesh
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickSend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Affordable
    4
    Communication
    3
    Communication Efficiency
    3
    Customer Support
    3
    Cons
    SMS Issues
    8
    Expensive
    6
    SMS
    6
    Limited Features
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickSend features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickSend
    Year Founded
    2013
    HQ Location
    Perth, WA
    Twitter
    @ClickSendSMS
    433 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 19% Mid-Market
ClickSend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Affordable
4
Communication
3
Communication Efficiency
3
Customer Support
3
Cons
SMS Issues
8
Expensive
6
SMS
6
Limited Features
3
Missing Features
3
ClickSend features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Seller
ClickSend
Year Founded
2013
HQ Location
Perth, WA
Twitter
@ClickSendSMS
433 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sangoma Wholesale Carrier Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    1
    Ease of Use
    1
    Features
    1
    Navigation Ease
    1
    Cons
    Billing Issues
    1
    Expensive
    1
    Limited Access
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    6.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    614 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Sangoma Wholesale Carrier Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
1
Ease of Use
1
Features
1
Navigation Ease
1
Cons
Billing Issues
1
Expensive
1
Limited Access
1
Poor Customer Support
1
Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
6.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,499 Twitter followers
LinkedIn® Page
www.linkedin.com
614 employees on LinkedIn®
Ownership
TSX-V:STC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telgorithm is the only A2P text messaging API provider to automate the SMS & MMS journey and guarantee message deliverability for the most reliable messaging experience yet. Founded by telecom ind

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telgorithm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    3
    Easy Integrations
    3
    API Quality
    2
    Analytics
    1
    Cons
    Insufficient Knowledge
    1
    Limited Features
    1
    Messaging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telgorithm features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease Of Integration
    Average: 8.6
    9.7
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Los Angeles
    Twitter
    @telgorithm
    86 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telgorithm is the only A2P text messaging API provider to automate the SMS & MMS journey and guarantee message deliverability for the most reliable messaging experience yet. Founded by telecom ind

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
Telgorithm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
3
Easy Integrations
3
API Quality
2
Analytics
1
Cons
Insufficient Knowledge
1
Limited Features
1
Messaging Issues
1
Telgorithm features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease Of Integration
Average: 8.6
9.7
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2021
HQ Location
Los Angeles
Twitter
@telgorithm
86 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    La plataforma omnicanal impulsada por IA creada en Latam para las todas las empresas. Mejora el contacto y comunicación con tus clientes con el software para Contact Center que tiene la mejor exper

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Beex Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    1
    Customer Support
    1
    Reporting
    1
    Cons
    Messaging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Beex Contact Center features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Beex
    Year Founded
    2018
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

La plataforma omnicanal impulsada por IA creada en Latam para las todas las empresas. Mejora el contacto y comunicación con tus clientes con el software para Contact Center que tiene la mejor exper

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
Beex Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
1
Customer Support
1
Reporting
1
Cons
Messaging Issues
1
Beex Contact Center features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Beex
Year Founded
2018
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bi-directional hosted APIs that are flexible, scalable and easy to use. We create and maintain complex infrastructure so you can build the realtime features your users need, fast.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pusher features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Ease Of Integration
    Average: 8.6
    9.4
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pusher
    HQ Location
    London, England
    Twitter
    @pusher
    9,864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bi-directional hosted APIs that are flexible, scalable and easy to use. We create and maintain complex infrastructure so you can build the realtime features your users need, fast.

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Pusher features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Ease Of Integration
Average: 8.6
9.4
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Pusher
HQ Location
London, England
Twitter
@pusher
9,864 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MessageFlow is a send-it-all platform that makes cross-channel communication easy and effective. Backed by more than 20 years of expertise, it has helped companies connect with their audiences using r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MessageFlow features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    Berlin, DE
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MessageFlow is a send-it-all platform that makes cross-channel communication easy and effective. Backed by more than 20 years of expertise, it has helped companies connect with their audiences using r

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 25% Small-Business
MessageFlow features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2022
HQ Location
Berlin, DE
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SignalWire is a full-stack communications platform optimized for low latency, real-time control, and developer agility. Built by the team behind FreeSWITCH, it offers a seamless environment for progra

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SignalWire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SignalWire features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    6.7
    Ease Of Integration
    Average: 8.6
    6.7
    Professional Support
    Average: 8.4
    7.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, CA
    Twitter
    @SignalWire
    1,529 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SignalWire is a full-stack communications platform optimized for low latency, real-time control, and developer agility. Built by the team behind FreeSWITCH, it offers a seamless environment for progra

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
SignalWire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
SignalWire features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
6.7
Ease Of Integration
Average: 8.6
6.7
Professional Support
Average: 8.4
7.2
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2017
HQ Location
Palo Alto, CA
Twitter
@SignalWire
1,529 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powerful SMS Gateway Send Bulk SMS or use our SMS API to implement SMS notifications, OTP, reminders into your workflow and build apps that send SMS with our redundant SSL SMS API.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SMS.to Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Automation
    1
    Ease of Use
    1
    Easy Integrations
    1
    Staff Support
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMS.to features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    N/A
    Twitter
    @smstoapp
    51 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Powerful SMS Gateway Send Bulk SMS or use our SMS API to implement SMS notifications, OTP, reminders into your workflow and build apps that send SMS with our redundant SSL SMS API.

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
SMS.to Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Automation
1
Ease of Use
1
Easy Integrations
1
Staff Support
1
Cons
Expensive
1
Poor Customer Support
1
SMS.to features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2015
HQ Location
N/A
Twitter
@smstoapp
51 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Social+, we are on a mission to redefine social networking by providing brands with all the technology they need to deliver curated, engaging and privacy-first social experiences directly within th

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Social+ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Integrations
    4
    Easy Setup
    4
    Features
    4
    Centralized Management
    3
    Cons
    Complex Usage
    2
    Limited Features
    2
    Dashboard Issues
    1
    Difficult Learning Process
    1
    Inadequate Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Social+ features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    6.7
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    6.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Social+
    Year Founded
    2020
    HQ Location
    London, GB
    Twitter
    @socialpluscorp
    492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Social+, we are on a mission to redefine social networking by providing brands with all the technology they need to deliver curated, engaging and privacy-first social experiences directly within th

Users
No information available
Industries
No information available
Market Segment
  • 44% Small-Business
  • 44% Mid-Market
Social+ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Integrations
4
Easy Setup
4
Features
4
Centralized Management
3
Cons
Complex Usage
2
Limited Features
2
Dashboard Issues
1
Difficult Learning Process
1
Inadequate Analytics
1
Social+ features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
6.7
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
6.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Social+
Year Founded
2020
HQ Location
London, GB
Twitter
@socialpluscorp
492 Twitter followers
LinkedIn® Page
www.linkedin.com
353 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spring Edge - A Business Communications Platform, strive to create the next generation of business communication experiences with innovative ideas and solutions for consumers and businesses across the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spring Edge features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Bangalore, Karnataka
    Twitter
    @SpringEdgeIndia
    430 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spring Edge - A Business Communications Platform, strive to create the next generation of business communication experiences with innovative ideas and solutions for consumers and businesses across the

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Spring Edge features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
HQ Location
Bangalore, Karnataka
Twitter
@SpringEdgeIndia
430 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
(8)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BSG features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BSG
    HQ Location
    Kyiv, Ukraine
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
BSG features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
BSG
HQ Location
Kyiv, Ukraine
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since its foundation in 2003, Digital Samba has been a premier choice for a video conferencing API and SDK in the European market. Hosted entirely within the European Union, it guarantees full GDPR co

    Users
    No information available
    Industries
    • E-Learning
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Digital Samba Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Video Conferencing
    5
    Video Quality
    5
    Features
    4
    Convenience
    3
    Cons
    Audio Issues
    1
    Expensive
    1
    Lack of Customization
    1
    Limited Customization
    1
    Poor Quality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Digital Samba features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Barcelona, ES
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since its foundation in 2003, Digital Samba has been a premier choice for a video conferencing API and SDK in the European market. Hosted entirely within the European Union, it guarantees full GDPR co

Users
No information available
Industries
  • E-Learning
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 32% Mid-Market
Digital Samba Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Video Conferencing
5
Video Quality
5
Features
4
Convenience
3
Cons
Audio Issues
1
Expensive
1
Lack of Customization
1
Limited Customization
1
Poor Quality
1
Digital Samba features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2003
HQ Location
Barcelona, ES
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powerful SMS trading platform for professional messaging business HORISEN SMS Platform is a muti-award-winning messaging technology solution for managing all aspects of wholesale and retail SMS busin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HORISEN SMS Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Features
    2
    Automations
    1
    Intuitive
    1
    Navigation Ease
    1
    Cons
    Slow Loading
    2
    Connectivity Issues
    1
    Expensive
    1
    File Sharing Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HORISEN SMS Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HORISEN
    Year Founded
    2001
    HQ Location
    Rorschach, CH
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
    Phone
    +41 58 700 00 00
Product Description
How are these determined?Information
This description is provided by the seller.

Powerful SMS trading platform for professional messaging business HORISEN SMS Platform is a muti-award-winning messaging technology solution for managing all aspects of wholesale and retail SMS busin

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
HORISEN SMS Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Features
2
Automations
1
Intuitive
1
Navigation Ease
1
Cons
Slow Loading
2
Connectivity Issues
1
Expensive
1
File Sharing Issues
1
Performance Issues
1
HORISEN SMS Platform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
HORISEN
Year Founded
2001
HQ Location
Rorschach, CH
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
Phone
+41 58 700 00 00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Route Mobile’s WhatsApp Business Solution (WBS) helps to seamlessly improve communication with customers on a global level. With the WhatsApp Business API, drive your customer engagement and reach a m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Route Mobile Communication APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    1
    Fast Service
    1
    Messaging
    1
    Reliability
    1
    Cons
    API Integration
    1
    Error Issues
    1
    Limited Features
    1
    Messaging Issues
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Route Mobile Communication APIs features and usability ratings that predict user satisfaction
    0.0
    No information available
    7.8
    Ease Of Integration
    Average: 8.6
    7.8
    Professional Support
    Average: 8.4
    7.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Route Mobile’s WhatsApp Business Solution (WBS) helps to seamlessly improve communication with customers on a global level. With the WhatsApp Business API, drive your customer engagement and reach a m

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Route Mobile Communication APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
1
Fast Service
1
Messaging
1
Reliability
1
Cons
API Integration
1
Error Issues
1
Limited Features
1
Messaging Issues
1
Poor Reporting
1
Route Mobile Communication APIs features and usability ratings that predict user satisfaction
0.0
No information available
7.8
Ease Of Integration
Average: 8.6
7.8
Professional Support
Average: 8.4
7.8
Communication Varieties
Average: 8.3
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 is revolutionizing the future of business communications as a leading global Software-as-a-Service provider. Through our Communications Platform as a Service (CPaaS), we offer a cloud-based infras

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Communication APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Call Quality
    1
    Customization
    1
    Customization Options
    1
    Flexibility
    1
    Cons
    Difficult Setup
    2
    Connection Issues
    1
    Connectivity Issues
    1
    Internet Dependency
    1
    Long Waiting Times
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Communication APIs features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,791 employees on LinkedIn®
    Ownership
    NYSE:EGHT
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 is revolutionizing the future of business communications as a leading global Software-as-a-Service provider. Through our Communications Platform as a Service (CPaaS), we offer a cloud-based infras

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
8x8 Communication APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Call Quality
1
Customization
1
Customization Options
1
Flexibility
1
Cons
Difficult Setup
2
Connection Issues
1
Connectivity Issues
1
Internet Dependency
1
Long Waiting Times
1
8x8 Communication APIs features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,141 Twitter followers
LinkedIn® Page
www.linkedin.com
2,791 employees on LinkedIn®
Ownership
NYSE:EGHT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectyCube offers ready-to-use communication solutions, providing a powerful in-app messaging and calling API to integrate into mobile and web apps. ConnectyCube provides a range of APIs and SDKs fo

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 200% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectyCube features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    5.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Berlin, Germany
    Twitter
    @ConnectyCube
    203 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectyCube offers ready-to-use communication solutions, providing a powerful in-app messaging and calling API to integrate into mobile and web apps. ConnectyCube provides a range of APIs and SDKs fo

Users
No information available
Industries
No information available
Market Segment
  • 200% Mid-Market
ConnectyCube features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
5.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2018
HQ Location
Berlin, Germany
Twitter
@ConnectyCube
203 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx Voice AI is a full-stack, real-time conversational AI platform built for developers and teams who demand total control, ultra-low latency, and enterprise-grade reliability. With everything

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telnyx Voice AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Easy Integrations
    1
    Fast Service
    1
    Cons
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telnyx Voice AI features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Telnyx
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    3,989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx Voice AI is a full-stack, real-time conversational AI platform built for developers and teams who demand total control, ultra-low latency, and enterprise-grade reliability. With everything

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Telnyx Voice AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Easy Integrations
1
Fast Service
1
Cons
Connectivity Issues
1
Telnyx Voice AI features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Telnyx
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
3,989 Twitter followers
LinkedIn® Page
www.linkedin.com
306 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cellcast Group Plc is a leading provider of participatory television programming and interactive telephony technology for the fast-growing cross-platform digital entertainment sector. Our services ena

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CellCast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Ease of Use
    1
    Pricing
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CellCast features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CellCast
    Year Founded
    2003
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
    Ownership
    AIM: CLTV
Product Description
How are these determined?Information
This description is provided by the seller.

Cellcast Group Plc is a leading provider of participatory television programming and interactive telephony technology for the fast-growing cross-platform digital entertainment sector. Our services ena

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
CellCast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Ease of Use
1
Pricing
1
Cons
This product has not yet received any negative sentiments.
CellCast features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Seller
CellCast
Year Founded
2003
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Ownership
AIM: CLTV
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloud Communications Platform(Cpass) for EnterPrises Cloud Communications Platform by Voxvalley allows you to add real-time communication features to your existing web and mobile applications easily,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cloud Communications Platform(CPaaS) Omnichannel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Customer Engagement
    1
    Global Reach
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloud Communications Platform(CPaaS) Omnichannel features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voxvalley
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Cloud Communications Platform(Cpass) for EnterPrises Cloud Communications Platform by Voxvalley allows you to add real-time communication features to your existing web and mobile applications easily,

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Cloud Communications Platform(CPaaS) Omnichannel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Customer Engagement
1
Global Reach
1
Cons
This product has not yet received any negative sentiments.
Cloud Communications Platform(CPaaS) Omnichannel features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Voxvalley
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reliable and Budget friendly SMS solution with Global coverage and 24/7 Support.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Direct7 Networks features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Reliable and Budget friendly SMS solution with Global coverage and 24/7 Support.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Direct7 Networks features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built fo

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HORISEN Business Messenger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    1
    Chat Functionality
    1
    Messaging
    1
    Cons
    Messaging Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HORISEN Business Messenger features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HORISEN
    Year Founded
    2001
    HQ Location
    Rorschach, CH
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
    Phone
    +41 58 700 00 00
Product Description
How are these determined?Information
This description is provided by the seller.

HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built fo

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
HORISEN Business Messenger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
1
Chat Functionality
1
Messaging
1
Cons
Messaging Issues
1
Performance Issues
1
HORISEN Business Messenger features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
HORISEN
Year Founded
2001
HQ Location
Rorschach, CH
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
Phone
+41 58 700 00 00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MyOperator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Simple
    2
    User Interface
    2
    AI Technology
    1
    Cons
    Integration Issues
    2
    Missing Features
    2
    Poor Customer Support
    2
    Admin Issues
    1
    API Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MyOperator features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    1.7
    Ease Of Integration
    Average: 8.6
    0.0
    Professional Support
    Average: 8.4
    0.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @MyOperator
    1,837 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 45% Small-Business
MyOperator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Simple
2
User Interface
2
AI Technology
1
Cons
Integration Issues
2
Missing Features
2
Poor Customer Support
2
Admin Issues
1
API Integration
1
MyOperator features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.7
1.7
Ease Of Integration
Average: 8.6
0.0
Professional Support
Average: 8.4
0.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2013
HQ Location
Noida, Uttar Pradesh
Twitter
@MyOperator
1,837 Twitter followers
LinkedIn® Page
www.linkedin.com
289 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDT provides communications and payment services which help people stay in touch and share resources around the world.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • net2phone features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1990
    HQ Location
    Newark New Jersey ,United States
    Twitter
    @idttelecom
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,148 employees on LinkedIn®
    Ownership
    NYSE: IDT
Product Description
How are these determined?Information
This description is provided by the seller.

IDT provides communications and payment services which help people stay in touch and share resources around the world.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
net2phone features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1990
HQ Location
Newark New Jersey ,United States
Twitter
@idttelecom
54 Twitter followers
LinkedIn® Page
www.linkedin.com
1,148 employees on LinkedIn®
Ownership
NYSE: IDT
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sceyt's APIs enable quick and seamless integration of in-app communication features into any web or mobile application. Our chat solutions support a wide range of functionalities beyond text messaging

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sceyt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Implementation Ease
    2
    Chat Functionality
    1
    Customer Management
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Chat Functionality Issues
    1
    Developer Dependency
    1
    Limitations
    1
    Poor Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sceyt features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sceyt
    Year Founded
    2021
    HQ Location
    Yerevan, AM
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sceyt's APIs enable quick and seamless integration of in-app communication features into any web or mobile application. Our chat solutions support a wide range of functionalities beyond text messaging

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Sceyt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Implementation Ease
2
Chat Functionality
1
Customer Management
1
Customer Support
1
Ease of Use
1
Cons
Chat Functionality Issues
1
Developer Dependency
1
Limitations
1
Poor Documentation
1
Sceyt features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Sceyt
Year Founded
2021
HQ Location
Yerevan, AM
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SENDSMSGATE SMS Gateway and Notifications Service at the cheapest price. Much cheaper than Twilio. SENDSMSGATE is International SMS Gateway, which allows small and medium businesses send SMS notifica

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendSMSGate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    1
    Pricing
    1
    Cons
    Messaging Issues
    1
    Poor Notifications
    1
    Reliability Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendSMSGate features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SENDSMSGATE SMS Gateway and Notifications Service at the cheapest price. Much cheaper than Twilio. SENDSMSGATE is International SMS Gateway, which allows small and medium businesses send SMS notifica

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
SendSMSGate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
1
Pricing
1
Cons
Messaging Issues
1
Poor Notifications
1
Reliability Issues
1
SendSMSGate features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    smsmode© is an European leader in omnichannel communication. SMS (notification, marketing and OTP), TTS (Text to Speech or vocal SMS), RCS (Rich communication service – SMS 2.0) or WhatsApp Business.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • smsmode© features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

smsmode© is an European leader in omnichannel communication. SMS (notification, marketing and OTP), TTS (Text to Speech or vocal SMS), RCS (Rich communication service – SMS 2.0) or WhatsApp Business.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
smsmode© features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2004
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stream Feeds is an open source solution for building scalable newsfeeds. Stream allows you to write backups to an S3 bucket of your choosing which gives you the freedom to move to an in-house solution

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stream Feeds features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stream
    Year Founded
    2015
    HQ Location
    Boulder, US
    Twitter
    @getstream_io
    11,598 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stream Feeds is an open source solution for building scalable newsfeeds. Stream allows you to write backups to an S3 bucket of your choosing which gives you the freedom to move to an in-house solution

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Stream Feeds features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Stream
Year Founded
2015
HQ Location
Boulder, US
Twitter
@getstream_io
11,598 Twitter followers
LinkedIn® Page
www.linkedin.com
289 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stringee is a leading provider of contact center software and communication APIs. We bring solutions that businesses can easily deploy multi-channel communication functionalities into their existing p

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stringee Call APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Easy Integrations
    1
    Features
    1
    Cons
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stringee Call APIs features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    6.7
    Professional Support
    Average: 8.4
    6.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Hanoi, Vietnam
    Twitter
    @stringeecom
    26 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stringee is a leading provider of contact center software and communication APIs. We bring solutions that businesses can easily deploy multi-channel communication functionalities into their existing p

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Stringee Call APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Easy Integrations
1
Features
1
Cons
Limited Customization
1
Stringee Call APIs features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
6.7
Professional Support
Average: 8.4
6.7
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2017
HQ Location
Hanoi, Vietnam
Twitter
@stringeecom
26 Twitter followers
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sweego is a multi-channel notification platform for application developers and builders. We can send notifications via email and sms, and soon via web/mobile push, chat, in-app... Sweego is 100% Euro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sweego Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Setup
    1
    Implementation Ease
    1
    Navigation Ease
    1
    Cons
    Editing Issues
    1
    Editor Limitations
    1
    Email Issues
    1
    Limited Editing Options
    1
    Template Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sweego features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sweego
    HQ Location
    Lille, FR
    Twitter
    @Sweego_io
    32 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sweego is a multi-channel notification platform for application developers and builders. We can send notifications via email and sms, and soon via web/mobile push, chat, in-app... Sweego is 100% Euro

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Sweego Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Setup
1
Implementation Ease
1
Navigation Ease
1
Cons
Editing Issues
1
Editor Limitations
1
Email Issues
1
Limited Editing Options
1
Template Issues
1
Sweego features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Sweego
HQ Location
Lille, FR
Twitter
@Sweego_io
32 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TCS HOBS is a cloud-based platform with composable architecture engineering experiences and insights-led personalization. The catalog-centric architecture facilitates the rapid launch of products and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TCS HOBS™ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Implementation
    1
    Ease of Use
    1
    Easy Setup
    1
    Reliability
    1
    Cons
    Difficult Navigation
    1
    Integration Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TCS HOBS™ features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.4
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1968
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @TCS
    582,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    661,170 employees on LinkedIn®
    Ownership
    NSE: TCS
Product Description
How are these determined?Information
This description is provided by the seller.

TCS HOBS is a cloud-based platform with composable architecture engineering experiences and insights-led personalization. The catalog-centric architecture facilitates the rapid launch of products and

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
TCS HOBS™ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Implementation
1
Ease of Use
1
Easy Setup
1
Reliability
1
Cons
Difficult Navigation
1
Integration Issues
1
Limited Features
1
TCS HOBS™ features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.4
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
1968
HQ Location
Mumbai, Maharashtra
Twitter
@TCS
582,357 Twitter followers
LinkedIn® Page
www.linkedin.com
661,170 employees on LinkedIn®
Ownership
NSE: TCS
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The SMS Works provides a low cost and reliable SMS API for developers. Unlike almost all SMS companies we don't charge for undelivered messages, so there's no wastage. Our cost per SMS is very low a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • The SMS Works SMS API features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Bristol, United Kingdom
    Twitter
    @thesmsworks
    108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The SMS Works provides a low cost and reliable SMS API for developers. Unlike almost all SMS companies we don't charge for undelivered messages, so there's no wastage. Our cost per SMS is very low a

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
The SMS Works SMS API features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Bristol, United Kingdom
Twitter
@thesmsworks
108 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Communicate with your customers through various Chat Apps such as WhatsApp, Viber, Google RCS, WeChat, LINE, Zalo, Facebook Messenger and more - with our multichannel Chat API

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wavecell Chat Apps API features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Ease Of Integration
    Average: 8.6
    0.0
    No information available
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,791 employees on LinkedIn®
    Ownership
    NYSE:EGHT
Product Description
How are these determined?Information
This description is provided by the seller.

Communicate with your customers through various Chat Apps such as WhatsApp, Viber, Google RCS, WeChat, LINE, Zalo, Facebook Messenger and more - with our multichannel Chat API

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Wavecell Chat Apps API features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Ease Of Integration
Average: 8.6
0.0
No information available
8.3
Communication Varieties
Average: 8.3
Seller Details
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,141 Twitter followers
LinkedIn® Page
www.linkedin.com
2,791 employees on LinkedIn®
Ownership
NYSE:EGHT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax -

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aculab Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    aculab
    Year Founded
    1978
    HQ Location
    Milton Keynes, GB
    Twitter
    @aculab
    808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax -

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Aculab Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
aculab
Year Founded
1978
HQ Location
Milton Keynes, GB
Twitter
@aculab
808 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automation starts with Apifonica - fully customisable solution for automation of communication in HR, sales and customer support. This automation is tailored to your goals as our experts analyse your

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apifonica features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Automation starts with Apifonica - fully customisable solution for automation of communication in HR, sales and customer support. This automation is tailored to your goals as our experts analyse your

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Apifonica features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
0 ratings
Save to My Lists
Entry Level Price:free for 4 months
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ApiRTC is a library that allows a developer to easily integrate real-time communications (chat, audio, video). The API keys allow them to develop solutions for web or mobile applications. This technol

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ApiRTC features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apizee
    Year Founded
    2013
    HQ Location
    Lannion, Bretagne
    Twitter
    @apizee
    725 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ApiRTC is a library that allows a developer to easily integrate real-time communications (chat, audio, video). The API keys allow them to develop solutions for web or mobile applications. This technol

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ApiRTC features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Apizee
Year Founded
2013
HQ Location
Lannion, Bretagne
Twitter
@apizee
725 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atlas Communications is redefining telecom solutions for businesses worldwide. As a hybrid MVNO and CPaaS provider, we offer direct access to mobile numbers and seamless voice and SMS integration acro

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlas Communications features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Paris, France
    Twitter
    @Atlas_ltd
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atlas Communications is redefining telecom solutions for businesses worldwide. As a hybrid MVNO and CPaaS provider, we offer direct access to mobile numbers and seamless voice and SMS integration acro

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Atlas Communications features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Paris, France
Twitter
@Atlas_ltd
2 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azmarq is a next-generation technology company that helps enterprises reimagine their businesses for the digital age using the power of technology to build better futures for our customers, colleagues

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azmarq features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Azmarq is a next-generation technology company that helps enterprises reimagine their businesses for the digital age using the power of technology to build better futures for our customers, colleagues

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Azmarq features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bit6, a division of Voxofon, is a Communication Platform as a Service provider that powers real-time communication functionality that businesses, SMEs, and enterprises can deploy in any environment.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bit6 features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bit6
    Year Founded
    2014
    HQ Location
    Houston, US
    Twitter
    @bit6com
    4,170 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bit6, a division of Voxofon, is a Communication Platform as a Service provider that powers real-time communication functionality that businesses, SMEs, and enterprises can deploy in any environment.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Bit6 features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Bit6
Year Founded
2014
HQ Location
Houston, US
Twitter
@bit6com
4,170 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    "Carrier grade Voice and Messaging API covering 220+ countries: SIP Trunking, Notifications, Call Tracking, Custom IVR, Person-to-Person, & User Acquisition. Use cases are mean to present our ser

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CALLR features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CALLR
    Year Founded
    2010
    HQ Location
    Paris, FR
    Twitter
    @callr
    1,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

"Carrier grade Voice and Messaging API covering 220+ countries: SIP Trunking, Notifications, Call Tracking, Custom IVR, Person-to-Person, & User Acquisition. Use cases are mean to present our ser

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
CALLR features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
CALLR
Year Founded
2010
HQ Location
Paris, FR
Twitter
@callr
1,068 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empower your business with efficient RCS Business Messanger API and Business WhatsApp API Globally.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cell24x7 features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Mumbai , IN
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empower your business with efficient RCS Business Messanger API and Business WhatsApp API Globally.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Cell24x7 features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2013
HQ Location
Mumbai , IN
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connex Better is a rapidly growing SaaS platform specializing in cloud communication and marketing automation solutions. Our comprehensive suite of services includes Bulk SMS, OTP SMS, RCS Messaging,

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Connex Better features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Delhi, IN
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connex Better is a rapidly growing SaaS platform specializing in cloud communication and marketing automation solutions. Our comprehensive suite of services includes Bulk SMS, OTP SMS, RCS Messaging,

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Connex Better features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Delhi, IN
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CPaaS, CCaaS, A2P Messaging, and Enterprise Messaging Suite—are all part of the business communications ecosystem, particularly relevant for digital transformation, customer engagement, and telecom-dr

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CPaaS, CCaaS, A2P Messaging, Enterprise Messaging Suite features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

CPaaS, CCaaS, A2P Messaging, and Enterprise Messaging Suite—are all part of the business communications ecosystem, particularly relevant for digital transformation, customer engagement, and telecom-dr

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
CPaaS, CCaaS, A2P Messaging, Enterprise Messaging Suite features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support w

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cunnekt features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Noida, IN
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support w

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Cunnekt features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Noida, IN
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enabld is a CPaaS enablement platform empowers Communications Service Providers (CSPs) to quickly deploy new communications solutions.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Enabld features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Enabld is a CPaaS enablement platform empowers Communications Service Providers (CSPs) to quickly deploy new communications solutions.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Enabld features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to del

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Encoretel features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Encoretel
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to del

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Encoretel features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Encoretel
LinkedIn® Page
www.linkedin.com
(1)3.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network pro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GMS features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GMS
    Year Founded
    2006
    HQ Location
    Baar, Zug
    LinkedIn® Page
    www.linkedin.com
    433 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network pro

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
GMS features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
GMS
Year Founded
2006
HQ Location
Baar, Zug
LinkedIn® Page
www.linkedin.com
433 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hippo Video SDK offers the next-gen async video infrastructure that helps organizations launch video offerings in mere hours. Taking just a day to integrate, easy to use and easy to set up with mini

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hippo Video SDK features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Newark, Delaware
    Twitter
    @thehippovideo
    455 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hippo Video SDK offers the next-gen async video infrastructure that helps organizations launch video offerings in mere hours. Taking just a day to integrate, easy to use and easy to set up with mini

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Hippo Video SDK features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Newark, Delaware
Twitter
@thehippovideo
455 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enterprises are leveraging Bring Your Own Carrier (BYOC) to reduce costs, enable faster migration, and to maintain control over their phone numbers and voice plans. Here’s why Twilio BYOC users hav

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IDT BYOC features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDT
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enterprises are leveraging Bring Your Own Carrier (BYOC) to reduce costs, enable faster migration, and to maintain control over their phone numbers and voice plans. Here’s why Twilio BYOC users hav

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
IDT BYOC features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
IDT
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Innoinstant is the go-to name for the best enterprise communication solutions. Innoinstant's fully customizable approach creates a rich and engaging communication platform for web and mobile. Our powe

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Innoinstant features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Innocrux
    HQ Location
    N/A
    Twitter
    @innorelay
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Innoinstant is the go-to name for the best enterprise communication solutions. Innoinstant's fully customizable approach creates a rich and engaging communication platform for web and mobile. Our powe

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Innoinstant features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Innocrux
HQ Location
N/A
Twitter
@innorelay
7 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Knowlarity Messaging features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Singapore, Singapore
    Twitter
    @knowlarity
    3,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    469 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Knowlarity Messaging features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Singapore, Singapore
Twitter
@knowlarity
3,296 Twitter followers
LinkedIn® Page
www.linkedin.com
469 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LabsMobile is a professional SMS communication platform with over 15 years of experience, exclusively dedicated to the SMS channel. The company has earned a reputation as a trusted expert in mobile me

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LabsMobile features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
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    Year Founded
    2009
    HQ Location
    Barcelona, Spain
Product Description
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LabsMobile is a professional SMS communication platform with over 15 years of experience, exclusively dedicated to the SMS channel. The company has earned a reputation as a trusted expert in mobile me

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  • 100% Mid-Market
LabsMobile features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
0.0
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0.0
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0.0
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Year Founded
2009
HQ Location
Barcelona, Spain
  • Overview
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    Serverless Whatsapp Api with Chat and Agent support.

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Serverless Whatsapp Api with Chat and Agent support.

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0.0
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0.0
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0.0
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1 employees on LinkedIn®
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    A cloud communication platform that makes it simple to add real-time chat, voice and video to mobile apps, and websites.

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    mesibo
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A cloud communication platform that makes it simple to add real-time chat, voice and video to mobile apps, and websites.

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mesibo
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    The modern communication platforms are full of disruptions, and the enterprises are determined to reach every potential customer over the most robust and engaging channels. NexG Platforms is in tu

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The modern communication platforms are full of disruptions, and the enterprises are determined to reach every potential customer over the most robust and engaging channels. NexG Platforms is in tu

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Entry Level Price:$0.02
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    Welcome to Notifyre! Whether you're a small business or a large enterprise, our online fax service and SMS platform helps you stay connected and compliant. Streamline text and faxing workflows using

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    Notifyre
    HQ Location
    Salt Lake City, Utah, United States
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Welcome to Notifyre! Whether you're a small business or a large enterprise, our online fax service and SMS platform helps you stay connected and compliant. Streamline text and faxing workflows using

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Notifyre
HQ Location
Salt Lake City, Utah, United States
LinkedIn® Page
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Learn More About Communication Platform as a Service (cPaaS) Platforms

Communication Platform as a Service (CPaaS) Software: Analyst Takeaways from G2’s Review Data

Communication Platform as a Service, also known as CPaaS software, is a cloud-based platform that helps businesses and users easily integrate real-time communication features into other applications and workflows. CPaaS allows developers and IT professionals to add voice, video, and messaging to their apps by using a cloud-based provider. CPaaS software stands out for how rapidly it’s reshaping how businesses communicate.

From my analysis after reviewing a dataset of 1000s of reviews, CPaaS software is a popular choice for startups and small businesses due to most software of this type offering scalability and ease of integration. Large enterprises also seek to use this software to enhance customer experience and improve internal communication.

What I Often See in CPaaS Software Feedback

Pros: What Users Consistently Appreciate

  • Ease of Use: Users frequently emphasize that CpaaS platforms are intuitive, helping teams get started quickly without deep technical expertise.

“Dotdigital is an intuitive, user-friendly platform that enables marketers of any level of ability to create impactful email campaigns, landing pages and enquiry forms. We love the access available to expert help when needed, and the detailed data reports we can generate following email campaigns.” - Sarah B. Dotdigital Review

  • Seamless Integration:  Many reviews highlight how easily CpaaS APIs plug into existing systems, streamlining deployment and allowing faster time to value.

“I think Dot Digital is a great platform, I have used it across 2 jobs over the last 5 years or so and always found it to be leading ESP. I really enjoy how easy the email builder is to use, creating automations and segments is also really easy and effective. I think the integrations you can make are also great, we recently started using a parent and child account to work with two sister brands and found it really easy to set up, especially with our account manager now on hand to help with any issues. We use Dot Digital every day and have never have serious issues, I have been able to show less experienced colleagues how to use the paltform and get the up to speed very quickly” - James A. Dotdigital Review

  • Reliable Support: Strong customer support shows up repeatedly in positive feedback. Users appreciate responsive teams that can troubleshoot or guide implementation when needed.

“I never had an easy platform to paly around with and guess what you have an API for everything so if you want to automate this, you can do so easily. Their support is perfect as they route your chat to the relevant team and your issues are totally solved and you get an answer at the end with what you are asking for. I'm getting jelous as we need this support in our team as well.” - Mike R. Review

Cons: Where Many Platforms Fall Short

  • Delays and Downtime: A smaller but important set of reviews call out service reliability and latency as pain points, particularly during high-traffic periods.

“Sometimes users have experienced interface freezes or call lags, though these are not frequent. Can disrupt call flow in high-volume environments. The Basic User Interface Design is functional but outdated. It is slow or inconsistent in support at times especially during critical issues.” - Nistha S. Ozonetel Review

  • Support Gaps: While support is often praised, it’s also one of the top complaints—suggesting inconsistency in experiences across vendors or geographies.

“There are areas for improvement. Occasionally, the reimbursement tracking feels a bit slow when syncing with our financial systems, which can delay updates. That said, the customer support team has been responsive and helpful whenever we've faced issues.” - Muhammed W. Pluto Review

  • Unclear Pricing – Users mention they “don’t like” pricing surprises or a lack of transparency in usage-based billing models.

“The pricing structure is complicated, especially when dealing with multiple APIs and international rates.” - Nirav R. Vonage Communications Review

My Expert Takeaway on CPaaS Software in 2025

My takeaway is that the most successful teams using CPaaS software treat it not just as a comms add-on, but as a core layer of customer engagement. Startups, Small businesses, and enterprises often integrate CPaaS into their workflows—support tickets, logistics tracking, or even onboarding flows—where responsiveness is key.

From a metrics standpoint, the average star rating across reviews is a strong 4.48, and the likelihood to recommend averages at 8.97, signaling broad satisfaction. Ease of use (6.31/7) and quality of support (6.32/7) rank high, underscoring the category’s maturity.

Industries like healthcare and fintech, where security and speed are important, are especially heavy adopters. If your team is scaling operations and needs a reliable way to keep customers in the loop, CpaaS deserves serious consideration.

Brittany Guntang

Last updated on May 19, 2025