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GMS Reviews & Product Details

GMS Overview

What is GMS?

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.

GMS Details
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Languages Supported
English, Russian, Ukrainian
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Product Description

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.


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GMS

Description

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.

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Recent GMS Reviews

Ravi Shankar s.
RS
Ravi Shankar s.Mid-Market (51-1000 emp.)
3.5 out of 5
"Global Message Services - Business Advantages"
It's Communication Platform as a Service (CPaaS) helps in unifying muti channel customer communications and it's AI driven chatbot helps in underst...

GMS Media

GMS Demo - GMS Business Communications Suite
Campaign Builder
GMS Demo - GMS AI Chatbots
Pre-configured chatbots for top enterprise use cases
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1 GMS Reviews

3.5 out of 5
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1 GMS Reviews
3.5 out of 5
1 GMS Reviews
3.5 out of 5
G2 reviews are authentic and verified.
Ravi Shankar s.
RS
Senior Software Engineer
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about GMS?

It's Communication Platform as a Service (CPaaS) helps in unifying muti channel customer communications and it's AI driven chatbot helps in understanding the customer requirements clearly and able to service and satisfy the customers via a single API and self-service platform. Review collected by and hosted on G2.com.

What do you dislike about GMS?

Sometimes through the push of messages of different kinds like SMS, emails, MMS there is a possibility of viruses that can be spread through any email attachments or links. Review collected by and hosted on G2.com.

What problems is GMS solving and how is that benefiting you?

We have integrated GMS AI chatbot solution for our enterprise which acts as a virtual assistant and there is no need of a man power to answer the customer queries and frequently asked questions. It benefits us with the cost associated with respect to the service provided to the customers and ensures quick response. Review collected by and hosted on G2.com.

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