Overall Satisfaction Score
95
The Top 20 Communication Platform as a Service (cPaaS) Platforms
Check out this list of the top Communication Platform as a Service (cPaaS) Platforms products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Communication Platform as a Service (cPaaS) Platforms
Top Industries of Reviewers:
Retail
34%
Non-Profit Organization Management
29%
Financial Services
18%
Marketing and Advertising
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.1
8.8
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
88
Top Industries of Reviewers:
Education Management
35%
Health, Wellness and Fitness
25%
Information Technology and Services
23%
Marketing and Advertising
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.1
9.2
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
86
Top Industries of Reviewers:
Telecommunications
38%
Information Technology and Services
30%
Computer Software
20%
Marketing and Advertising
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.1
8.8
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
85
Top Industries of Reviewers:
Financial Services
34%
Hospitality
25%
Health, Wellness and Fitness
21%
Consumer Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.3
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.1
9.3
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
44%
Information Technology and Services
28%
Education Management
20%
Events Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.8
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.1
9.9
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
72
Top Industries of Reviewers:
Information Technology and Services
35%
Computer Software
35%
Financial Services
15%
Events Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.8
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.1
9.8
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 9.1
9.8
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
33%
Health, Wellness and Fitness
30%
Financial Services
20%
Food & Beverages
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.3
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.1
9.0
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
69
Top Industries of Reviewers:
Information Technology and Services
40%
Education Management
20%
Computer Software
20%
Financial Services
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.1
9.5
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.1
9.8
Overall Satisfaction Score
67
Top Industries of Reviewers:
Entertainment
25%
Financial Services
25%
Health, Wellness and Fitness
25%
Computer Software
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
10.0
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.1
9.6
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 9.1
9.3
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
22%
Entertainment
22%
Higher Education
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.3
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 9.1
8.3
Overall Satisfaction Score
66
Top Industries of Reviewers:
Consumer Services
42%
Information Technology and Services
28%
Telecommunications
19%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.3
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.1
9.2
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.1
8.2
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
45%
Information Technology and Services
28%
Marketing and Advertising
14%
Telecommunications
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.1
8.8
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
65
Top Industries of Reviewers:
Retail
34%
Real Estate
24%
Education Management
21%
Financial Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.7
Meets Requirements
Average: 9.3
8.7
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.1
8.2
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 9.1
8.4
Overall Satisfaction Score
65
Top Industries of Reviewers:
Information Technology and Services
45%
Mental Health Care
18%
Entertainment
18%
Non-Profit Organization Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.6
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.1
9.6
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
33%
Health, Wellness and Fitness
27%
Automotive
20%
Computer Software
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.8
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
62
Top Industries of Reviewers:
Education Management
25%
Government Administration
25%
Consumer Services
25%
Hospital & Health Care
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
58
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
31%
Food Production
15%
Marketing and Advertising
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.1
8.5
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
57
Top Industries of Reviewers:
Telecommunications
78%
Information Technology and Services
9%
Computer Networking
7%
Computer Software
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.1
8.7
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.1
8.9
Overall Satisfaction Score
57
Top Industries of Reviewers:
Computer Software
53%
Health, Wellness and Fitness
18%
Internet
16%
Information Technology and Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.7
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.1
8.7
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
55
Top Industries of Reviewers:
Telecommunications
73%
Information Technology and Services
14%
Computer Software
10%
Marketing and Advertising
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.4
Meets Requirements
Average: 9.3
8.5
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.1
8.4
Quality of Support
Average: 9.3
8.5
Ease of Admin
Average: 9.1
8.7
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