Best Call Center Infrastructure (CCI) Software - Page 4

Self Service applications built with your Customer in mind

With a legacy rooted in two decades of telecom consulting and services expertise, PineVox emerges as a visionary leader in the industry. Our profound knowledge and experience have allowed us to guide

plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox, Tech Track 100 league.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existi

Transform Customer Experience | Cloud-based IVR Solution 1. Route Routine Calls and Common Questions 2. Saves Time for Everyone 3. Reduces Costs 4. Improves Lead Conversion 5. Provides a holistic cust

Q-Suite is a multi tenant system that provides features for both premise based and hosted contact centers.

The Next Generation of Contact Centers is Unlimited. It’s Usage-Based. It’s Global. And It’s Powered by Blockchain. We possess all the features needed to run an enterprise contact center or a 5-agen

The productivity and inbound call management solution.Absorb 100% of the requests Unlimited pickup Our virtual voice agents greet your customers immediately, regardless of call volume, 24/7. Reecall i

Full control, with guaranteed quality performance.

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.

SanCCS is a versatile Call Center Software Solution suitable for any size call center. It streamlines operations to boost agent efficiency and deliver an exceptional customer experience. With its robu

Unified communications platform to deliver hosted communications and collaboration tools.

Enghouse Networks In-network Cloud Recording offers service providers value-added recording, quality management, and analytics solutions to run alongside services such as Cloud PBX, UC, contact center

Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too lon

Smiddle Recording is a modern software solution for enables you to record, store and analyze conversations and chats with clients. The main product functions: Voice recording, chats, videos, screens;

Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone ca

We provide complete suite of digital products tailored to the client needs.

Without any technical knowledge, activate your company standard in 3 minutes and manage your customer calls like a pro

Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and rea

SuperChannel increases Contact Center first call resolution rates and highly improves customer experience by means of exchanging relevant information during the call with agents.

Sword is a business line on any device. It supplies telephone line and talking from anywhere in the world and on any device, using the same number. Make and receive calls on the computer, mobile or ev

Australian businesses deserve the best from their telco services, but with so many products available and differing organisational needs, TelcoDataCloud recognises that an unbiased, outside perspectiv

Simplify business communication with Telebroad’s all-in-one phone system. Our flexible, cloud-based PBX (350+ features), advanced routing, and Teleconsole app let you handle calls, SMS, fax, and chat

MTS's TEM Suite Call Accounting offers companies of all sizes and industries a flexible solution for capturing and managing those unified communication costs.

CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.