Introducing G2.ai, the future of software buying.Try now

Top Free Call Center Infrastructure (CCI) Software

Check out our list of free Call Center Infrastructure (CCI) Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Call Center Infrastructure (CCI) Software to ensure you get the right product.

View Free Call Center Infrastructure (CCI) Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
64 Call Center Infrastructure (CCI) Products Available
(1,079)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-firs

    Users
    • Customer Service Representative
    • Agent
    Industries
    • Consumer Services
    • Telecommunications
    Market Segment
    • 57% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UJET features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Call Routing
    Average: 8.8
    9.6
    Performance Evaluation
    Average: 8.5
    9.5
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • JB
    The finest aspect of Ujet, in my opinion, is that I can communicate effectively with every customer, which enables me to offer excellent customer... Read review
    Rashad M.
    RM
    Omnichannel Support: UJET allows customers to reach out for support through various channels such as phone, chat, email, and social media. This... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UJET
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @UJET
    1,347 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-firs

Users
  • Customer Service Representative
  • Agent
Industries
  • Consumer Services
  • Telecommunications
Market Segment
  • 57% Mid-Market
  • 33% Enterprise
UJET features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.6
Call Routing
Average: 8.8
9.6
Performance Evaluation
Average: 8.5
9.5
Call Monitoring
Average: 8.7
JB
The finest aspect of Ujet, in my opinion, is that I can communicate effectively with every customer, which enables me to offer excellent customer... Read review
Rashad M.
RM
Omnichannel Support: UJET allows customers to reach out for support through various channels such as phone, chat, email, and social media. This... Read review
Seller Details
Seller
UJET
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@UJET
1,347 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
(1,718)4.3 out of 5
29th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for NiCE CXone Mpower
Save to My Lists
Entry Level Price:Starting at $71.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

    Users
    • Customer Service Representative
    • Supervisor
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NiCE CXone Mpower features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Call Routing
    Average: 8.8
    9.0
    Performance Evaluation
    Average: 8.5
    9.4
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • SK
    The applications connect safely and gradually, all while maintaining the vital enterprise infrastructure which is key to helping us. Read review
    VM
    The user-friendly interface is great. Customer service is great. Great call quality. Great Feature set. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NiCE
    Year Founded
    1986
    HQ Location
    Hoboken, New Jersey
    Twitter
    @NICELtd
    14,647 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,948 employees on LinkedIn®
    Ownership
    NASDAQ: NICE
Product Description
How are these determined?Information
This description is provided by the seller.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

Users
  • Customer Service Representative
  • Supervisor
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
NiCE CXone Mpower features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Call Routing
Average: 8.8
9.0
Performance Evaluation
Average: 8.5
9.4
Call Monitoring
Average: 8.7
SK
The applications connect safely and gradually, all while maintaining the vital enterprise infrastructure which is key to helping us. Read review
VM
The user-friendly interface is great. Customer service is great. Great call quality. Great Feature set. Read review
Seller Details
Seller
NiCE
Year Founded
1986
HQ Location
Hoboken, New Jersey
Twitter
@NICELtd
14,647 Twitter followers
LinkedIn® Page
www.linkedin.com
12,948 employees on LinkedIn®
Ownership
NASDAQ: NICE

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(1,141)4.1 out of 5
Optimized for quick response
12th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Owner
    • Office Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Call Routing
    Average: 8.8
    8.6
    Performance Evaluation
    Average: 8.5
    8.8
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Ian f.
    IF
    The easy switch of call from one device to another. Read review
    Raymond L.
    RL
    Customer Service is top notch! Products and service is much more affordable than land lines with the convenience of apps on your desktop and cell... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,440 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Owner
  • Office Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
RingEX features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Call Routing
Average: 8.8
8.6
Performance Evaluation
Average: 8.5
8.8
Call Monitoring
Average: 8.7
Ian f.
IF
The easy switch of call from one device to another. Read review
Raymond L.
RL
Customer Service is top notch! Products and service is much more affordable than land lines with the convenience of apps on your desktop and cell... Read review
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,739 Twitter followers
LinkedIn® Page
www.linkedin.com
6,440 employees on LinkedIn®
(1,303)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

    Users
    • CEO
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aircall features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Call Routing
    Average: 8.8
    8.9
    Performance Evaluation
    Average: 8.5
    8.9
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Staffing and Recruiting
    ES
    Connectivity with our other products Simple reporting Stable Read review
    Mark C.
    MC
    Market leading tech and AI, fantastic people who explain everything in great detail and dont use too much jargon Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,963 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    753 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

Users
  • CEO
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Aircall features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Call Routing
Average: 8.8
8.9
Performance Evaluation
Average: 8.5
8.9
Call Monitoring
Average: 8.7
Verified User in Staffing and Recruiting
ES
Connectivity with our other products Simple reporting Stable Read review
Mark C.
MC
Market leading tech and AI, fantastic people who explain everything in great detail and dont use too much jargon Read review
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,963 Twitter followers
LinkedIn® Page
www.linkedin.com
753 employees on LinkedIn®
(1,432)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Call Routing
    Average: 8.8
    8.8
    Performance Evaluation
    Average: 8.5
    8.9
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Call Routing
Average: 8.8
8.8
Performance Evaluation
Average: 8.5
8.9
Call Monitoring
Average: 8.7
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,496 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
(5,518)4.5 out of 5
54th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for Automation Anywhere - RPA | Robotic Process Automation
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automation Anywhere, the leader in Agentic Process Automation (APA) that puts AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI and offers pr

    Users
    • RPA Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Automation Anywhere is a Robotic Process Automation (RPA) platform designed to automate repetitive tasks, enhance productivity, and provide robust tools for designing, deploying, and managing bots.
    • Users frequently mention the user-friendly interface, the ability to automate mundane tasks, the robustness of the tools provided, and the platform's scalability and reliability as key benefits.
    • Users reported a steep learning curve for beginners, occasional stability issues in the bot builder, difficulties with debugging, and performance inconsistencies depending on the system environment.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automation Anywhere - RPA | Robotic Process Automation features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Call Routing
    Average: 8.8
    9.3
    Performance Evaluation
    Average: 8.5
    9.1
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    San Jose, CA
    Twitter
    @AutomationAnywh
    55,850 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automation Anywhere, the leader in Agentic Process Automation (APA) that puts AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI and offers pr

Users
  • RPA Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Automation Anywhere is a Robotic Process Automation (RPA) platform designed to automate repetitive tasks, enhance productivity, and provide robust tools for designing, deploying, and managing bots.
  • Users frequently mention the user-friendly interface, the ability to automate mundane tasks, the robustness of the tools provided, and the platform's scalability and reliability as key benefits.
  • Users reported a steep learning curve for beginners, occasional stability issues in the bot builder, difficulties with debugging, and performance inconsistencies depending on the system environment.
Automation Anywhere - RPA | Robotic Process Automation features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.3
Call Routing
Average: 8.8
9.3
Performance Evaluation
Average: 8.5
9.1
Call Monitoring
Average: 8.7
Seller Details
Company Website
Year Founded
2003
HQ Location
San Jose, CA
Twitter
@AutomationAnywh
55,850 Twitter followers
LinkedIn® Page
www.linkedin.com
2,211 employees on LinkedIn®
(2,204)4.3 out of 5
Optimized for quick response
15th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
    • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
    • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    8.5
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
  • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
  • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.3
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
8.5
Call Monitoring
Average: 8.7
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
300 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
(1,383)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Call Routing
    Average: 8.8
    8.6
    Performance Evaluation
    Average: 8.5
    8.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Ushmita S.
    US
    It is a great tool for making business calls easy and efficient. The call quality is clear, and it works well with apps like HubSpot and... Read review
    Naveed H.
    NH
    Minimal Latency Love the fact that the calls are so clear and lag free Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Call Routing
Average: 8.8
8.6
Performance Evaluation
Average: 8.5
8.7
Call Monitoring
Average: 8.7
Ushmita S.
US
It is a great tool for making business calls easy and efficient. The call quality is clear, and it works well with apps like HubSpot and... Read review
Naveed H.
NH
Minimal Latency Love the fact that the calls are so clear and lag free Read review
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
(1,801)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for Close
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a customer relationship management software that provides tools for managing leads, customers, and team operations.
    • Users like the software's built-in calling and email features, its ability to integrate with personal email accounts, and its automation capabilities that enhance efficiency and productivity.
    • Reviewers noted that setting up workflows and integrations can be time-consuming and sometimes require technical knowledge, and some users experienced occasional lags and issues with phone features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Call Routing
    Average: 8.8
    9.1
    Performance Evaluation
    Average: 8.5
    9.3
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a customer relationship management software that provides tools for managing leads, customers, and team operations.
  • Users like the software's built-in calling and email features, its ability to integrate with personal email accounts, and its automation capabilities that enhance efficiency and productivity.
  • Reviewers noted that setting up workflows and integrations can be time-consuming and sometimes require technical knowledge, and some users experienced occasional lags and issues with phone features.
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Call Routing
Average: 8.8
9.1
Performance Evaluation
Average: 8.5
9.3
Call Monitoring
Average: 8.7
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,483 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
(826)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kixie PowerCall is a communication tool that offers features such as local presence dialing, automatic call logging, voicemail drops, and SMS functionality, designed to streamline workflows and boost productivity.
    • Reviewers appreciate the user-friendly interface, the efficient customer support, the seamless integration with CRM systems like HubSpot, and the significant improvement in productivity and client communication that Kixie PowerCall offers.
    • Users reported occasional technical issues, glitches, and call transfer problems, and some found the software design not modern enough and the initial learning curve a bit steep.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Call Routing
    Average: 8.8
    9.3
    Performance Evaluation
    Average: 8.5
    9.5
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kixie
    Company Website
    Year Founded
    2013
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kixie PowerCall is a communication tool that offers features such as local presence dialing, automatic call logging, voicemail drops, and SMS functionality, designed to streamline workflows and boost productivity.
  • Reviewers appreciate the user-friendly interface, the efficient customer support, the seamless integration with CRM systems like HubSpot, and the significant improvement in productivity and client communication that Kixie PowerCall offers.
  • Users reported occasional technical issues, glitches, and call transfer problems, and some found the software design not modern enough and the initial learning curve a bit steep.
Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Call Routing
Average: 8.8
9.3
Performance Evaluation
Average: 8.5
9.5
Call Monitoring
Average: 8.7
Seller Details
Seller
Kixie
Company Website
Year Founded
2013
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
(606)4.6 out of 5
6th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Call Routing
    Average: 8.8
    9.2
    Performance Evaluation
    Average: 8.5
    9.1
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Sahil P.
    SP
    1. Interactive interface 2. Wide array of analytics 3. Best in industry support 4. lag free technology Read review
    Samuel A.
    SA
    The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    795 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 29% Small-Business
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Call Routing
Average: 8.8
9.2
Performance Evaluation
Average: 8.5
9.1
Call Monitoring
Average: 8.7
Sahil P.
SP
1. Interactive interface 2. Wide array of analytics 3. Best in industry support 4. lag free technology Read review
Samuel A.
SA
The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
795 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
(809)4.1 out of 5
Optimized for quick response
17th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aloware is the compliant, AI-driven phone system that works with your CRM to help you improve sales conversations. Empower reps to call and text leads directly from your CRM with access to deal-critic

    Users
    • Account Executive
    • National Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aloware is a communication solution that streamlines communication and integrates with HubSpot, providing features like power dialer, SMS delivery, and call tracking.
    • Users like Aloware's user-friendly interface, its integration with HubSpot, the power dialer functionality, and the ability to handle high call volumes efficiently.
    • Reviewers experienced issues with SMS delivery delays, daily app crashes, and occasional integration issues with HubSpot that cause calls to drop or not log properly.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aloware features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Call Routing
    Average: 8.8
    8.0
    Performance Evaluation
    Average: 8.5
    8.3
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aloware
    Company Website
    Year Founded
    2017
    HQ Location
    Los Angeles, California
    Twitter
    @alowaretalk
    395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aloware is the compliant, AI-driven phone system that works with your CRM to help you improve sales conversations. Empower reps to call and text leads directly from your CRM with access to deal-critic

Users
  • Account Executive
  • National Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aloware is a communication solution that streamlines communication and integrates with HubSpot, providing features like power dialer, SMS delivery, and call tracking.
  • Users like Aloware's user-friendly interface, its integration with HubSpot, the power dialer functionality, and the ability to handle high call volumes efficiently.
  • Reviewers experienced issues with SMS delivery delays, daily app crashes, and occasional integration issues with HubSpot that cause calls to drop or not log properly.
Aloware features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
7.7
Call Routing
Average: 8.8
8.0
Performance Evaluation
Average: 8.5
8.3
Call Monitoring
Average: 8.7
Seller Details
Seller
Aloware
Company Website
Year Founded
2017
HQ Location
Los Angeles, California
Twitter
@alowaretalk
395 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
(351)4.4 out of 5
25th Easiest To Use in Call Center Infrastructure (CCI) software
View top Consulting Services for CallHippo
Save to My Lists
Entry Level Price:$16.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer an

    Users
    • CEO
    • Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallHippo features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Call Routing
    Average: 8.8
    9.1
    Performance Evaluation
    Average: 8.5
    9.1
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Daniel H.
    DH
    Great functionalist including powerdialler, click to call and IVR etc. It does take a while to learn the UI and how all of the settings come... Read review
    Dhairya P.
    DP
    Quick and Hassle-Free Setup – Setting up virtual numbers takes minutes, and there’s no need for complex hardware or installations. It’s perfect... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallHippo
    Year Founded
    2016
    HQ Location
    Claymont, Delaware
    Twitter
    @CallHippo
    441 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer an

Users
  • CEO
  • Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
CallHippo features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Call Routing
Average: 8.8
9.1
Performance Evaluation
Average: 8.5
9.1
Call Monitoring
Average: 8.7
Daniel H.
DH
Great functionalist including powerdialler, click to call and IVR etc. It does take a while to learn the UI and how all of the settings come... Read review
Dhairya P.
DP
Quick and Hassle-Free Setup – Setting up virtual numbers takes minutes, and there’s no need for complex hardware or installations. It’s perfect... Read review
Seller Details
Seller
CallHippo
Year Founded
2016
HQ Location
Claymont, Delaware
Twitter
@CallHippo
441 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
(451)4.4 out of 5
Optimized for quick response
35th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 54% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides a platform for handling calls, meetings, and customer support in one place, and includes features such as unique contact numbers, communication monitoring, and conversation summaries.
    • Users frequently mention the ease of implementation across teams, the helpful and proactive customer support, and the valuable data insights provided by the tool's analytics.
    • Reviewers experienced challenges with the tool being resource-intensive on PCs, difficulties in reaching the right support staff due to frequent changes, and issues with the voice recording feature.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Support features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Call Routing
    Average: 8.8
    8.7
    Performance Evaluation
    Average: 8.5
    8.9
    Call Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,522 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 54% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides a platform for handling calls, meetings, and customer support in one place, and includes features such as unique contact numbers, communication monitoring, and conversation summaries.
  • Users frequently mention the ease of implementation across teams, the helpful and proactive customer support, and the valuable data insights provided by the tool's analytics.
  • Reviewers experienced challenges with the tool being resource-intensive on PCs, difficulties in reaching the right support staff due to frequent changes, and issues with the voice recording feature.
Dialpad Support features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Call Routing
Average: 8.8
8.7
Performance Evaluation
Average: 8.5
8.9
Call Monitoring
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,522 employees on LinkedIn®
(492)4.4 out of 5
34th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 50% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Call Routing
    Average: 8.8
    8.7
    Performance Evaluation
    Average: 8.5
    9.2
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Primary/Secondary Education
    AP
    All the features that others add licenses for, easy to budget for and just does what it needs to Read review
    Verified User in Primary/Secondary Education
    AP
    3CX is reliable, fairly priced, and flexible. The setup was simple, and there are quite a few features to increase productivity. For the price... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    169 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 50% Mid-Market
  • 43% Small-Business
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Call Routing
Average: 8.8
8.7
Performance Evaluation
Average: 8.5
9.2
Call Monitoring
Average: 8.7
Verified User in Primary/Secondary Education
AP
All the features that others add licenses for, easy to budget for and just does what it needs to Read review
Verified User in Primary/Secondary Education
AP
3CX is reliable, fairly priced, and flexible. The setup was simple, and there are quite a few features to increase productivity. For the price... Read review
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,379 Twitter followers
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®
(288)4.5 out of 5
Optimized for quick response
33rd Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MightyCall features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Call Routing
    Average: 8.8
    8.8
    Performance Evaluation
    Average: 8.5
    8.8
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Non-Profit Organization Management
    AN
    The tech support is great! They got back to me right away and we're extremely helpful. Read review
    Colin L.
    CL
    The price point is great and the ease of use is nice. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco Bay Area, CA
    Twitter
    @MightyCall
    1,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
MightyCall features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Call Routing
Average: 8.8
8.8
Performance Evaluation
Average: 8.5
8.8
Call Monitoring
Average: 8.7
Verified User in Non-Profit Organization Management
AN
The tech support is great! They got back to me right away and we're extremely helpful. Read review
Colin L.
CL
The price point is great and the ease of use is nice. Read review
Seller Details
Company Website
Year Founded
2013
HQ Location
San Francisco Bay Area, CA
Twitter
@MightyCall
1,506 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
(173)4.7 out of 5
4th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot is a software program designed to manage client relations and store client information securely.
    • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
    • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot is a software program designed to manage client relations and store client information securely.
  • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
  • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
(48)4.8 out of 5
42nd Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Starting at €9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Daktela, established in 2005 and headquartered in Prague, Czech Republic, offers one app for all business communication needs. Daktela solutions can handle teams of all sizes, offering features rangin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 48% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Daktela features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Call Routing
    Average: 8.8
    8.9
    Performance Evaluation
    Average: 8.5
    9.2
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Miroslav K.
    MK
    I've been using Daktela's cloud-based contact center software and I must say, I'm impressed! The flexibility to access the platform from anywhere,... Read review
    LZ
    easy to use, bug-free application, strong support Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Daktela
    Year Founded
    2005
    HQ Location
    Prague, Czech Republic
    Twitter
    @Daktela
    252 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Daktela, established in 2005 and headquartered in Prague, Czech Republic, offers one app for all business communication needs. Daktela solutions can handle teams of all sizes, offering features rangin

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 48% Small-Business
Daktela features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Call Routing
Average: 8.8
8.9
Performance Evaluation
Average: 8.5
9.2
Call Monitoring
Average: 8.7
Miroslav K.
MK
I've been using Daktela's cloud-based contact center software and I must say, I'm impressed! The flexibility to access the platform from anywhere,... Read review
LZ
easy to use, bug-free application, strong support Read review
Seller Details
Seller
Daktela
Year Founded
2005
HQ Location
Prague, Czech Republic
Twitter
@Daktela
252 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 37% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringostat features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Maryna n.
    MN
    Ringostat is a great service to track calls. It is easy to use with lots of data on calls. It is important for us to track call statistics by... Read review
    VK
    Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringostat
    Year Founded
    2013
    HQ Location
    Odessa, Ukraine
    Twitter
    @Ringostat
    229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 37% Mid-Market
Ringostat features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
Maryna n.
MN
Ringostat is a great service to track calls. It is easy to use with lots of data on calls. It is important for us to track call statistics by... Read review
VK
Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work... Read review
Seller Details
Seller
Ringostat
Year Founded
2013
HQ Location
Odessa, Ukraine
Twitter
@Ringostat
229 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
(39)4.6 out of 5
31st Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Starting at $45.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive reve

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Maqsam features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Call Routing
    Average: 8.8
    9.3
    Performance Evaluation
    Average: 8.5
    9.8
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Nikhil S.
    NS
    I like the features they have put it, a freelancer or a small organisation can use most of the feature and it's very easy to setup, and the good... Read review
    Lara A.
    LA
    the support team.......................... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Maqsam
    Year Founded
    2019
    HQ Location
    Al Rabie District, SA
    Twitter
    @MaqsamHQ
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    96 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive reve

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 41% Small-Business
Maqsam features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.5
Call Routing
Average: 8.8
9.3
Performance Evaluation
Average: 8.5
9.8
Call Monitoring
Average: 8.7
Nikhil S.
NS
I like the features they have put it, a freelancer or a small organisation can use most of the feature and it's very easy to setup, and the good... Read review
Lara A.
LA
the support team.......................... Read review
Seller Details
Seller
Maqsam
Year Founded
2019
HQ Location
Al Rabie District, SA
Twitter
@MaqsamHQ
248 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
(24)4.6 out of 5
40th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud servi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectPath CX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Call Routing
    Average: 8.8
    8.6
    Performance Evaluation
    Average: 8.5
    8.8
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • PB
    The instant availability of multiple channels like SMS, Email, Fax and social media integration with out the professional service cost to develop! Read review
    Verified User in Computer Software
    EC
    Easy onboarding and integration into our center. Provided immediate value with enhanced views. Product is responsive and has a smooth user... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Fort Lauderdale, Florida
    Twitter
    @CloudHesive
    6,512 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud servi

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 21% Small-Business
ConnectPath CX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.2
Call Routing
Average: 8.8
8.6
Performance Evaluation
Average: 8.5
8.8
Call Monitoring
Average: 8.7
PB
The instant availability of multiple channels like SMS, Email, Fax and social media integration with out the professional service cost to develop! Read review
Verified User in Computer Software
EC
Easy onboarding and integration into our center. Provided immediate value with enhanced views. Product is responsive and has a smooth user... Read review
Seller Details
Company Website
Year Founded
2014
HQ Location
Fort Lauderdale, Florida
Twitter
@CloudHesive
6,512 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(35)4.8 out of 5
58th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns

    Users
    No information available
    Industries
    • Political Organization
    Market Segment
    • 74% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallHub features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Call Routing
    Average: 8.8
    9.2
    Performance Evaluation
    Average: 8.5
    9.2
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Merrill O.
    MO
    Easy to use and intuitive for calling agents and great 2-way data flow integration with our CRM contact data. No-cost account set-up and testing... Read review
    Verified User in Civic & Social Organization
    AC
    The support - it is quick and solution based Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallHub
    Year Founded
    2011
    HQ Location
    Claymont, DE
    Twitter
    @CallHub
    2,460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns

Users
No information available
Industries
  • Political Organization
Market Segment
  • 74% Small-Business
  • 23% Mid-Market
CallHub features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.8
Call Routing
Average: 8.8
9.2
Performance Evaluation
Average: 8.5
9.2
Call Monitoring
Average: 8.7
Merrill O.
MO
Easy to use and intuitive for calling agents and great 2-way data flow integration with our CRM contact data. No-cost account set-up and testing... Read review
Verified User in Civic & Social Organization
AC
The support - it is quick and solution based Read review
Seller Details
Seller
CallHub
Year Founded
2011
HQ Location
Claymont, DE
Twitter
@CallHub
2,460 Twitter followers
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

    Users
    No information available
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 86% Mid-Market
    • 14% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreJun features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    9.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Pearlin H.
    PH
    Frejun is really great and it helps me make calls in hassel free manner. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FreJun
    Year Founded
    2019
    HQ Location
    Seattle, WA
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

Users
No information available
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 86% Mid-Market
  • 14% Small-Business
FreJun features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
9.7
Call Monitoring
Average: 8.7
Pearlin H.
PH
Frejun is really great and it helps me make calls in hassel free manner. Read review
Seller Details
Seller
FreJun
Year Founded
2019
HQ Location
Seattle, WA
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • C-Zentrix Contact Center features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Call Routing
    Average: 8.8
    8.8
    Performance Evaluation
    Average: 8.5
    8.6
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jassem M.
    JM
    This actually helped the company to pass out the latest offers through robo calls and voice response system which enabled an interactive way to... Read review
    Akram  K.
    AK
    Best for call center work it has multiple SIP Trunks and VOIP Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    C-ZENTRIX
    Year Founded
    2005
    HQ Location
    Gurgaon, India
    Twitter
    @czentrix
    451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
C-Zentrix Contact Center features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.8
Call Routing
Average: 8.8
8.8
Performance Evaluation
Average: 8.5
8.6
Call Monitoring
Average: 8.7
Jassem M.
JM
This actually helped the company to pass out the latest offers through robo calls and voice response system which enabled an interactive way to... Read review
Akram  K.
AK
Best for call center work it has multiple SIP Trunks and VOIP Read review
Seller Details
Seller
C-ZENTRIX
Year Founded
2005
HQ Location
Gurgaon, India
Twitter
@czentrix
451 Twitter followers
LinkedIn® Page
www.linkedin.com
168 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself availabl

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Toky features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    6.7
    Call Routing
    Average: 8.8
    6.7
    Performance Evaluation
    Average: 8.5
    6.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Construction
    UC
    Pipedrive integration is what why we chose Toky. It's great that it logs the call without us having to manually do it. Plus, you can get right to... Read review
    Verified User in Market Research
    AM
    The service lets you have a virtual call system and connect your incoming phone calls to your cellphone. Does the job at a high price. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Toky
    Year Founded
    2014
    HQ Location
    Palo Alto, CA
    Twitter
    @TokyApp
    954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself availabl

Users
No information available
Industries
  • Computer Software
Market Segment
  • 72% Small-Business
  • 25% Mid-Market
Toky features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
6.7
Call Routing
Average: 8.8
6.7
Performance Evaluation
Average: 8.5
6.7
Call Monitoring
Average: 8.7
Verified User in Construction
UC
Pipedrive integration is what why we chose Toky. It's great that it logs the call without us having to manually do it. Plus, you can get right to... Read review
Verified User in Market Research
AM
The service lets you have a virtual call system and connect your incoming phone calls to your cellphone. Does the job at a high price. Read review
Seller Details
Seller
Toky
Year Founded
2014
HQ Location
Palo Alto, CA
Twitter
@TokyApp
954 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
(22)3.7 out of 5
60th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Starting at ₹200.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MyOperator features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    5.0
    Call Routing
    Average: 8.8
    0.0
    No information available
    6.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • BT
    Response time Dedicated team Reasonable price Read review
    Verified User in Marketing and Advertising
    UM
    I like their offerings in terms of product and pricing. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @MyOperator
    1,837 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is MyOperator? MyOperator is India's largest Call + WhatsApp platform offering a complete suite of communication tools for enterprises and MSMEs. It helps businesses operate 24x7 with 99.9% up

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 45% Small-Business
MyOperator features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
5.0
Call Routing
Average: 8.8
0.0
No information available
6.7
Call Monitoring
Average: 8.7
BT
Response time Dedicated team Reasonable price Read review
Verified User in Marketing and Advertising
UM
I like their offerings in terms of product and pricing. Read review
Seller Details
Year Founded
2013
HQ Location
Noida, Uttar Pradesh
Twitter
@MyOperator
1,837 Twitter followers
LinkedIn® Page
www.linkedin.com
289 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spearline is the leading network intelligence company in the telecommunications industry. Our platform enables enterprises and telecommunications service providers to test connectivity and quality on

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 36% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spearline features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Luke G.
    LG
    Spearline enables us to test the toll-free numbers that we provide our customers with from in-country. Their platform is easy to use, and the team... Read review
    Verified User in Telecommunications
    AT
    Spearline has helped us save time that we would otherwise have to spend arranging / coordinating and controlling tests from different countries. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Spearline
    Year Founded
    2003
    HQ Location
    Skibbereen, Cork
    Twitter
    @Spearline_
    1,774 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spearline is the leading network intelligence company in the telecommunications industry. Our platform enables enterprises and telecommunications service providers to test connectivity and quality on

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 36% Small-Business
  • 29% Mid-Market
Spearline features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Luke G.
LG
Spearline enables us to test the toll-free numbers that we provide our customers with from in-country. Their platform is easy to use, and the team... Read review
Verified User in Telecommunications
AT
Spearline has helped us save time that we would otherwise have to spend arranging / coordinating and controlling tests from different countries. Read review
Seller Details
Seller
Spearline
Year Founded
2003
HQ Location
Skibbereen, Cork
Twitter
@Spearline_
1,774 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(26)4.3 out of 5
43rd Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Diabolocom features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Call Routing
    Average: 8.8
    7.5
    Performance Evaluation
    Average: 8.5
    8.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • AN
    DETAILED FEEDBACK ON PERFORMANCE. EFFICIENT EXPERIENCE Read review
    Verified User in Computer Software
    AC
    We were unsure what our day-to-day experience with Diabolocom would be like, and the surprise has been tremendous. Our agents have embraced it... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
Diabolocom features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.9
Call Routing
Average: 8.8
7.5
Performance Evaluation
Average: 8.5
8.7
Call Monitoring
Average: 8.7
AN
DETAILED FEEDBACK ON PERFORMANCE. EFFICIENT EXPERIENCE Read review
Verified User in Computer Software
AC
We were unsure what our day-to-day experience with Diabolocom would be like, and the surprise has been tremendous. Our agents have embraced it... Read review
Seller Details
Company Website
Year Founded
2005
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
(21)4.9 out of 5
22nd Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NGNCloudComm is an advanced omnichannel Contact Center solution that can be deployed either as a Pure Cloud (CCaaS) and/or On-Premise without any features difference. Agents handle outbound and inboun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NGNCloudComm features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    5.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • PL
    NGNCloudComm provides a great suite of services at a reasonable cost. With its seamless integration capabilities and robust features, GrupoNGN's... Read review
    IS
    I used this product for over 20 years and was always able to use it as a competitive edge over other BPOs. No product is as flexible, scalable,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Grupo NGN
    Year Founded
    2014
    HQ Location
    Coral Springs, Florida
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NGNCloudComm is an advanced omnichannel Contact Center solution that can be deployed either as a Pure Cloud (CCaaS) and/or On-Premise without any features difference. Agents handle outbound and inboun

Users
No information available
Industries
No information available
Market Segment
  • 48% Enterprise
  • 33% Mid-Market
NGNCloudComm features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
5.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
PL
NGNCloudComm provides a great suite of services at a reasonable cost. With its seamless integration capabilities and robust features, GrupoNGN's... Read review
IS
I used this product for over 20 years and was always able to use it as a competitive edge over other BPOs. No product is as flexible, scalable,... Read review
Seller Details
Seller
Grupo NGN
Year Founded
2014
HQ Location
Coral Springs, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(29)4.1 out of 5
26th Easiest To Use in Call Center Infrastructure (CCI) software
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VirtualPBX features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Bernard G.
    BG
    The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
    Verified User in Information Technology and Services
    UI
    Customer service without a doubt. Everyone has been pleasant and fast. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    San Jose, CA
    Twitter
    @VirtualPBX
    5,532 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
Bernard G.
BG
The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
Verified User in Information Technology and Services
UI
Customer service without a doubt. Everyone has been pleasant and fast. Read review
Seller Details
Year Founded
1997
HQ Location
San Jose, CA
Twitter
@VirtualPBX
5,532 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique ble

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NobelBiz OMNI+ features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    8.8
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jack  P.
    JP
    Their customer service and the promptness they have is tremendously helpful for us. We have often found ourselves in situations where speed matters... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NobelBiz
    Year Founded
    2005
    HQ Location
    Cheyenne, WY
    Twitter
    @NobelBiz
    584 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique ble

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
NobelBiz OMNI+ features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.6
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
8.8
Call Monitoring
Average: 8.7
Jack  P.
JP
Their customer service and the promptness they have is tremendously helpful for us. We have often found ourselves in situations where speed matters... Read review
Seller Details
Seller
NobelBiz
Year Founded
2005
HQ Location
Cheyenne, WY
Twitter
@NobelBiz
584 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to delive

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 79% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiso features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Ahmad D.
    AD
    AI Dialer Zoho Integration Customer Support Read review
    AM
    Amazing features that gives very creative and extraordinary features that fulfil our all requirement with satisfying experience and also their... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voiso
    Company Website
    HQ Location
    Boulevard, Singapore
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to delive

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 79% Mid-Market
  • 21% Small-Business
Voiso features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Ahmad D.
AD
AI Dialer Zoho Integration Customer Support Read review
AM
Amazing features that gives very creative and extraordinary features that fulfil our all requirement with satisfying experience and also their... Read review
Seller Details
Seller
Voiso
Company Website
HQ Location
Boulevard, Singapore
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With VoxDesk's best-in-class call centre software, you can automate calls, improve team efficiency, and enhance customer experience. Best-in-class features like Predictive Dialer, Automated Voicemail

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoxDesk by 500apps features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • NG
    There are several features of VoxDesk that make it a helpful tool for businesses looking to improve their customer support processes. Here are a... Read review
    Avinash  G.
    AG
    Centralized communication: VoxDesk allows businesses to centralize customer communication by creating a shared inbox for all customer emails,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    500apps
    Year Founded
    2019
    HQ Location
    New York, California
    Twitter
    @SitePing500apps
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With VoxDesk's best-in-class call centre software, you can automate calls, improve team efficiency, and enhance customer experience. Best-in-class features like Predictive Dialer, Automated Voicemail

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 33% Small-Business
VoxDesk by 500apps features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
NG
There are several features of VoxDesk that make it a helpful tool for businesses looking to improve their customer support processes. Here are a... Read review
Avinash  G.
AG
Centralized communication: VoxDesk allows businesses to centralize customer communication by creating a shared inbox for all customer emails,... Read review
Seller Details
Seller
500apps
Year Founded
2019
HQ Location
New York, California
Twitter
@SitePing500apps
35 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alohaa provides Omni-channel products - Virtual phone number, IVR, Cloud Telephony, Whatsapp, SMS, all under one easy-to-use, highly-affordable platform. With its cloud-based infrastructure, Alohaa of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • alohaa.ai features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • KUNWAR R.
    KR
    ABLE TO DO TO EVERYTHING BY SELF AND EASY TO OPERATE Read review
    RT
    amazing . they have fast inboard team. plus, what is most good is they have multiple option of virtual numbers to add at low cost. so , good for... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alohaa
    Year Founded
    2021
    HQ Location
    Hyderabad, IN
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alohaa provides Omni-channel products - Virtual phone number, IVR, Cloud Telephony, Whatsapp, SMS, all under one easy-to-use, highly-affordable platform. With its cloud-based infrastructure, Alohaa of

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
alohaa.ai features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
KUNWAR R.
KR
ABLE TO DO TO EVERYTHING BY SELF AND EASY TO OPERATE Read review
RT
amazing . they have fast inboard team. plus, what is most good is they have multiple option of virtual numbers to add at low cost. so , good for... Read review
Seller Details
Seller
Alohaa
Year Founded
2021
HQ Location
Hyderabad, IN
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Entry Level Price:₹2,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Caller Desk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It i

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Caller Desk features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Amit Y.
    AY
    It's help to connect better and Easily so everything is perfect Read review
    Pa-one N.
    PN
    Callerdesk integrates smoothly with our CRM, so all communication stays organized. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    G-13, 1st Floor, Sector 3, Noida, U.P- 201301
    Twitter
    @CallerDesk
    49 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Caller Desk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It i

Users
No information available
Industries
No information available
Market Segment
  • 33% Mid-Market
  • 33% Small-Business
Caller Desk features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
Amit Y.
AY
It's help to connect better and Easily so everything is perfect Read review
Pa-one N.
PN
Callerdesk integrates smoothly with our CRM, so all communication stays organized. Read review
Seller Details
Year Founded
2016
HQ Location
G-13, 1st Floor, Sector 3, Noida, U.P- 201301
Twitter
@CallerDesk
49 Twitter followers
LinkedIn® Page
www.linkedin.com
(5)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unrivaled productivity with omnichannel reach. TCN Operator is a collection of all the best call center tools seamlessly integrated. With TCN’s no contract promise, the cloud-based platform is customi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TCN features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.8
    Call Routing
    Average: 8.8
    7.2
    Performance Evaluation
    Average: 8.5
    8.3
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Sugumar G.
    SG
    With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs... Read review
    BM
    Easily to upload dialler bases in TCN software and we will managing the group hunt in TCN Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TCN
    Year Founded
    1999
    Twitter
    @tcn
    2,404 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    427 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unrivaled productivity with omnichannel reach. TCN Operator is a collection of all the best call center tools seamlessly integrated. With TCN’s no contract promise, the cloud-based platform is customi

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
TCN features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.8
Call Routing
Average: 8.8
7.2
Performance Evaluation
Average: 8.5
8.3
Call Monitoring
Average: 8.7
Sugumar G.
SG
With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs... Read review
BM
Easily to upload dialler bases in TCN software and we will managing the group hunt in TCN Read review
Seller Details
Seller
TCN
Year Founded
1999
Twitter
@tcn
2,404 Twitter followers
LinkedIn® Page
www.linkedin.com
427 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Worlds 1st Google Powered Cloud Call Center Trusted by thousands of users. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AloTech features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Retail
    AR
    Briefing notification, Customer Relations, Read review
    Gözde A.
    GA
    Good communication, easy access, //24 support, Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AloTech
    Year Founded
    2007
    HQ Location
    İstanbul, TR
    Twitter
    @ALO_mfg_master
    168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Worlds 1st Google Powered Cloud Call Center Trusted by thousands of users. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conv

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
AloTech features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Retail
AR
Briefing notification, Customer Relations, Read review
Gözde A.
GA
Good communication, easy access, //24 support, Read review
Seller Details
Seller
AloTech
Year Founded
2007
HQ Location
İstanbul, TR
Twitter
@ALO_mfg_master
168 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Welcome to CommPeak, your gateway to revolutionary cloud-based business communication. Enhance your operations with our top-tier products and services, all at an unbeatable value. Discover why CommPea

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CommPeak features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Education Management
    UE
    One of the challenges we faced after client acquisition was keeping them engaged until we released the following product. CommPeak provided a... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CommPeak
    Year Founded
    2011
    HQ Location
    Wan Chai, Hong Kong Island
    Twitter
    @CommPeak
    23 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Welcome to CommPeak, your gateway to revolutionary cloud-based business communication. Enhance your operations with our top-tier products and services, all at an unbeatable value. Discover why CommPea

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
CommPeak features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Education Management
UE
One of the challenges we faced after client acquisition was keeping them engaged until we released the following product. CommPeak provided a... Read review
Seller Details
Seller
CommPeak
Year Founded
2011
HQ Location
Wan Chai, Hong Kong Island
Twitter
@CommPeak
23 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming ca

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IVR features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • IS
    I am using their inbound and outbound calling solution and the best thing is the interface of their UI. Very friendly portal it is very easy to... Read review
    SM
    Cloud based telphony system for customer service Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acefone
    Year Founded
    2019
    HQ Location
    Gurgaon, Haryana
    Twitter
    @acefoneuk
    227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming ca

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
IVR features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
IS
I am using their inbound and outbound calling solution and the best thing is the interface of their UI. Very friendly portal it is very easy to... Read review
SM
Cloud based telphony system for customer service Read review
Seller Details
Seller
Acefone
Year Founded
2019
HQ Location
Gurgaon, Haryana
Twitter
@acefoneuk
227 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Samespace features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Call Routing
    Average: 8.8
    9.2
    Performance Evaluation
    Average: 8.5
    9.2
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Md Abdul H.
    MH
    Samespace is the most efficient way to manage your business, whether you're a small entrepreneur or an established business. It has great features... Read review
    Verified User in Information Technology and Services
    UI
    Samespace has easy to use UI, where you can filter any calls that you specifically would want to watch / hear. Apart from the UI, it has great... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Samespace
    HQ Location
    Palo Alto, California
    Twitter
    @samespace
    565 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into an

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Samespace features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Call Routing
Average: 8.8
9.2
Performance Evaluation
Average: 8.5
9.2
Call Monitoring
Average: 8.7
Md Abdul H.
MH
Samespace is the most efficient way to manage your business, whether you're a small entrepreneur or an established business. It has great features... Read review
Verified User in Information Technology and Services
UI
Samespace has easy to use UI, where you can filter any calls that you specifically would want to watch / hear. Apart from the UI, it has great... Read review
Seller Details
Seller
Samespace
HQ Location
Palo Alto, California
Twitter
@samespace
565 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The call center environment, today asks for innovative, robust, and intelligent solutions that can deliver the best results in a given time. The challenge in customer support environment is to deliver

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallCenterHosting features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    6.7
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • mani V.
    MV
    User-friendly interface of CallCenterHosting Strong features Frequent updates Smooth integration and responsive customer service Makes it easy to... Read review
    Akhas L.
    AL
    I like the intuitive interface of CallCenterHosting, which simplifies usage and implementation. The platform offers robust features, frequent... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Lytchett Matravers Poole, GB
    Twitter
    @callcenterhost
    476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The call center environment, today asks for innovative, robust, and intelligent solutions that can deliver the best results in a given time. The challenge in customer support environment is to deliver

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
CallCenterHosting features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
6.7
Call Monitoring
Average: 8.7
mani V.
MV
User-friendly interface of CallCenterHosting Strong features Frequent updates Smooth integration and responsive customer service Makes it easy to... Read review
Akhas L.
AL
I like the intuitive interface of CallCenterHosting, which simplifies usage and implementation. The platform offers robust features, frequent... Read review
Seller Details
Year Founded
2004
HQ Location
Lytchett Matravers Poole, GB
Twitter
@callcenterhost
476 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    All-in-one business phone and collaboration suite for teams. Built with chats for individuals and groups, document sharing, text messaging, video and audio conferencing, voicemail transcription, autom

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudXentral features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Juan Pablo R.
    JR
    The team working tools are great, and it's very convenient to use with the cellphone app, which I also use on my computer. Another win is their... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Newcom
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

All-in-one business phone and collaboration suite for teams. Built with chats for individuals and groups, document sharing, text messaging, video and audio conferencing, voicemail transcription, autom

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
CloudXentral features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Juan Pablo R.
JR
The team working tools are great, and it's very convenient to use with the cellphone app, which I also use on my computer. Another win is their... Read review
Seller Details
Seller
Newcom
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface tha

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DCDial features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Financial Services
    AF
    The platform is very advanced, but my favorite aspect of DCDial is by far their customer service! The DCDial team has built custom features at our... Read review
    Verified User in Accounting
    AA
    Functionality is huge. A lot of power to build special campaigns at your finger tips. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DCDial
    Year Founded
    2012
    HQ Location
    Atlanta, Georgia
    Twitter
    @dcdialapp
    3,531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface tha

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
DCDial features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Financial Services
AF
The platform is very advanced, but my favorite aspect of DCDial is by far their customer service! The DCDial team has built custom features at our... Read review
Verified User in Accounting
AA
Functionality is huge. A lot of power to build special campaigns at your finger tips. Read review
Seller Details
Seller
DCDial
Year Founded
2012
HQ Location
Atlanta, Georgia
Twitter
@dcdialapp
3,531 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Seller Details
    Expand/Collapse Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISI helps enterprises turn raw unified communications call data into more accessible, usable, and valuable information. Infortel Select has been chosen by thousands of Cisco, WebEx Calling, Microsoft

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infortel Select features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Leisure, Travel & Tourism
    AL
    In full transparency, we've been using ISI (Infortel) simply for our E911 call accounting, to make sure we comply with our emergency services... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISI helps enterprises turn raw unified communications call data into more accessible, usable, and valuable information. Infortel Select has been chosen by thousands of Cisco, WebEx Calling, Microsoft

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Infortel Select features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Leisure, Travel & Tourism
AL
In full transparency, we've been using ISI (Infortel) simply for our E911 call accounting, to make sure we comply with our emergency services... Read review
Seller Details
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klearcom has developed a non-intrusive SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in rea

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klearcom Platform features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    5.0
    Call Routing
    Average: 8.8
    5.0
    Performance Evaluation
    Average: 8.5
    5.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Pharmaceuticals
    EP
    Klearcom are supporting with a review of our contact centre set-up and recording quality. Klearcom, provided excellent customer service and guided... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klearcom
    Year Founded
    2016
    HQ Location
    New York, US
    Twitter
    @KlearcomTech
    29 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klearcom has developed a non-intrusive SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in rea

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Klearcom Platform features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
5.0
Call Routing
Average: 8.8
5.0
Performance Evaluation
Average: 8.5
5.0
Call Monitoring
Average: 8.7
Verified User in Pharmaceuticals
EP
Klearcom are supporting with a review of our contact centre set-up and recording quality. Klearcom, provided excellent customer service and guided... Read review
Seller Details
Seller
Klearcom
Year Founded
2016
HQ Location
New York, US
Twitter
@KlearcomTech
29 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Landis Contact Center for Microsoft Teams is a natively integrated contact center solution (CCaaS). It is streamlined for setup and operation with Microsoft Teams, enabling your team to deliver top-no

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Landis Contact Center features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Stijn H.
    SH
    I use the Landis Contact Center call recording function in Microsoft Teams every day, and I’m amazed by how seamlessly it integrates—as if it’s a... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Ephrata, Pennsylvania
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Landis Contact Center for Microsoft Teams is a natively integrated contact center solution (CCaaS). It is streamlined for setup and operation with Microsoft Teams, enabling your team to deliver top-no

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Landis Contact Center features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Stijn H.
SH
I use the Landis Contact Center call recording function in Microsoft Teams every day, and I’m amazed by how seamlessly it integrates—as if it’s a... Read review
Seller Details
Company Website
Year Founded
1995
HQ Location
Ephrata, Pennsylvania
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We are Salesquared, a software-as-a-service company that provides unified communications (“UCaaS”) across Cloud Telephony, Sales CRM, SMS, Voice, Email, Click-to-Call, Drip Marketing, Smart Attendance

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesquared IVRS features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    8.3
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Shivanshu U.
    SU
    Salesquared IVRS is known for its user-friendly interface making navigation easy for everyone. It caters to requests like call routing, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Vijayawada, IN
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We are Salesquared, a software-as-a-service company that provides unified communications (“UCaaS”) across Cloud Telephony, Sales CRM, SMS, Voice, Email, Click-to-Call, Drip Marketing, Smart Attendance

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Salesquared IVRS features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
8.3
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
Shivanshu U.
SU
Salesquared IVRS is known for its user-friendly interface making navigation easy for everyone. It caters to requests like call routing, and... Read review
Seller Details
Year Founded
2012
HQ Location
Vijayawada, IN
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkchief is the ultimate solution for all your team's communication needs. With Talkchief, you can easily manage all of your team's chats, video calls, and file sharing, all in one powerful and intui

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TalkChief features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Thao Nguyen L.
    TL
    We wanted a reliable system, easy to use, and one that enables listening to recordings in an easy way. In addition to this, we liked the dynamic... Read review
    Mazin S.
    MS
    The fact that i can use the softphone on my mobile and mac, im reachable everywhere, i dont miss calls anymore Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TalkChief
    Year Founded
    2019
    HQ Location
    California, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkchief is the ultimate solution for all your team's communication needs. With Talkchief, you can easily manage all of your team's chats, video calls, and file sharing, all in one powerful and intui

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
TalkChief features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Thao Nguyen L.
TL
We wanted a reliable system, easy to use, and one that enables listening to recordings in an easy way. In addition to this, we liked the dynamic... Read review
Mazin S.
MS
The fact that i can use the softphone on my mobile and mac, im reachable everywhere, i dont miss calls anymore Read review
Seller Details
Seller
TalkChief
Year Founded
2019
HQ Location
California, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At The Telephony Co., we provide outstanding cloud communication solutions designed to elevate your business operations. Our key offerings include advanced Cloud PBX systems, powered by 3CX, renowned

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • The Telephony Co. features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • RS
    I have been using The Telephony Co. for a while now, and it has been an amazing experience. My experience with 3cx is great, as the service works... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Sector 17 Dwarka, IN
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At The Telephony Co., we provide outstanding cloud communication solutions designed to elevate your business operations. Our key offerings include advanced Cloud PBX systems, powered by 3CX, renowned

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
The Telephony Co. features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
RS
I have been using The Telephony Co. for a while now, and it has been an amazing experience. My experience with 3cx is great, as the service works... Read review
Seller Details
Year Founded
2021
HQ Location
Sector 17 Dwarka, IN
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Thirdlane Multi Tenant solution provides a best-in-class unified communications platform with unmatched functionality, affordability, simplicity and world-class assistance. Via a single, integrat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thirdlane Multi Tenant PBX features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Call Routing
    Average: 8.8
    10.0
    Performance Evaluation
    Average: 8.5
    10.0
    Call Monitoring
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Sudeep C.
    SC
    Well, Thirdlane Multi Tenant PBX stands out for its robust features, scalability, and user-friendly interface. It's a solid choice for managing... Read review
    Ulsa V.
    UV
    I used third lane when it was on text based back in 2011 and initial stages on MySQL in 2015, the change of storing the data was complex one but... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thirdlane
    Year Founded
    2003
    HQ Location
    Fairfax, US
    Twitter
    @thirdlanepbx
    48 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Thirdlane Multi Tenant solution provides a best-in-class unified communications platform with unmatched functionality, affordability, simplicity and world-class assistance. Via a single, integrat

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Thirdlane Multi Tenant PBX features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
10.0
Call Routing
Average: 8.8
10.0
Performance Evaluation
Average: 8.5
10.0
Call Monitoring
Average: 8.7
Sudeep C.
SC
Well, Thirdlane Multi Tenant PBX stands out for its robust features, scalability, and user-friendly interface. It's a solid choice for managing... Read review
Ulsa V.
UV
I used third lane when it was on text based back in 2011 and initial stages on MySQL in 2015, the change of storing the data was complex one but... Read review
Seller Details
Seller
Thirdlane
Year Founded
2003
HQ Location
Fairfax, US
Twitter
@thirdlanepbx
48 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linkus UC Clients is a unified communications app that aims to help businesses stay connected anytime anywhere. Designed for the Yeastar P-Series Phone System, it transforms your desktop and mobile p

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yeastar Linkus UC Clients features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Computer Software
    UC
    Fast, easy to use, promotes, supportive. Read review
    MF
    Easy to use, compatible with many commn apps. The best is the multiple accounts you can from the mobile if you have multiple systems or PBXs... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Xiamen, China
    Twitter
    @Yeastar
    2,381 Twitter followers
    LinkedIn® Page
    cn.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linkus UC Clients is a unified communications app that aims to help businesses stay connected anytime anywhere. Designed for the Yeastar P-Series Phone System, it transforms your desktop and mobile p

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Yeastar Linkus UC Clients features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Computer Software
UC
Fast, easy to use, promotes, supportive. Read review
MF
Easy to use, compatible with many commn apps. The best is the multiple accounts you can from the mobile if you have multiple systems or PBXs... Read review
Seller Details
Year Founded
2006
HQ Location
Xiamen, China
Twitter
@Yeastar
2,381 Twitter followers
LinkedIn® Page
cn.linkedin.com
189 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The APEX Contact Centre Platform, developed by Aspire IT Services Ltd, is a UK-based cloud contact centre solution focused on increasing operational efficiency through advanced features like automated

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APEX Contact Centre Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The APEX Contact Centre Platform, developed by Aspire IT Services Ltd, is a UK-based cloud contact centre solution focused on increasing operational efficiency through advanced features like automated

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
APEX Contact Centre Platform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channels features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • LE
    Channels is a software that has really made it applicable for us to get the best CRM (Customer Relationship Management )solution. We have used... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Channels
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @channels
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 38% Small-Business
Channels features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
LE
Channels is a software that has really made it applicable for us to get the best CRM (Customer Relationship Management )solution. We have used... Read review
Seller Details
Seller
Channels
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@channels
1 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloudli Communications delivers feature-rich communications solutions to businesses of all types and sizes, with a track record that spans decades. Cloudli's solutions include TalkNText, a unified v

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloudli TalkNText features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloudli Communications delivers feature-rich communications solutions to businesses of all types and sizes, with a track record that spans decades. Cloudli's solutions include TalkNText, a unified v

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Cloudli TalkNText features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The most reliable cloud Contact Center Solution, powered by Plivo’s trusted cloud communications platform, helps you exceed customer needs, keep your agents productive, and identify coaching opportuni

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Contacto features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    235 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The most reliable cloud Contact Center Solution, powered by Plivo’s trusted cloud communications platform, helps you exceed customer needs, keep your agents productive, and identify coaching opportuni

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Contacto features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Plivo
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,798 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Doocti is an application which integrate your communication channels with Your Helpdesk, CRM, and Other Key Tools. It is an application that provides a unified 360-degree view of the customer across a

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DooCTI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tevatel
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Doocti is an application which integrate your communication channels with Your Helpdesk, CRM, and Other Key Tools. It is an application that provides a unified 360-degree view of the customer across a

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
DooCTI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Tevatel
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gridspace Contact Center AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • LM
    Innovative solution. team is very collaborative and supportive. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gridspace
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
  • 100% Small-Business
Gridspace Contact Center AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
LM
Innovative solution. team is very collaborative and supportive. Read review
Seller Details
Seller
Gridspace
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HoduPBX is the ultimate solution for business communication. Its unprecedented user interface with optimal user experience facilitates businesses to communicate with the end users efficiently. This so

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HoduPBX- IPPBX Software features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hodusoft
    Year Founded
    2015
    HQ Location
    Ahmedabad, IN
    Twitter
    @hodusoft
    1,066 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HoduPBX is the ultimate solution for business communication. Its unprecedented user interface with optimal user experience facilitates businesses to communicate with the end users efficiently. This so

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HoduPBX- IPPBX Software features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Hodusoft
Year Founded
2015
HQ Location
Ahmedabad, IN
Twitter
@hodusoft
1,066 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KOMPaaS is a telecommunications platform that allows B2B customers to connect telephony software products and services in real-time: Virtual PBX with more than 200 useful functions, Geographic and Nom

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KOMPaaS features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Budapest
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

KOMPaaS is a telecommunications platform that allows B2B customers to connect telephony software products and services in real-time: Virtual PBX with more than 200 useful functions, Geographic and Nom

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
KOMPaaS features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Budapest
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Next Generation of Contact Centers is Unlimited. It’s Usage-Based. It’s Global. And It’s Powered by Blockchain. We possess all the features needed to run an enterprise contact center or a 5-agen

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qubicles features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qubicles
    Year Founded
    2017
    HQ Location
    Atlanta, US
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Next Generation of Contact Centers is Unlimited. It’s Usage-Based. It’s Global. And It’s Powered by Blockchain. We possess all the features needed to run an enterprise contact center or a 5-agen

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Qubicles features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Qubicles
Year Founded
2017
HQ Location
Atlanta, US
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too lon

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Smartz Solutions features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Mauritius, Black River
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too lon

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Smartz Solutions features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2006
HQ Location
Mauritius, Black River
LinkedIn® Page
www.linkedin.com
Entry Level Price:₹1,475.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telenetix’s TxContact is an Omni-channel Contact Center Platform specifically designed and developed to enable Enterprises to engage with their customers seamlessly, track customer interactions over m

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TxContact features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Telenetix’s TxContact is an Omni-channel Contact Center Platform specifically designed and developed to enable Enterprises to engage with their customers seamlessly, track customer interactions over m

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
TxContact features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI Voca Conversational Interaction Center (CIC) is built on Azure, giving your contact center the same 99.9

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voca Conversational Interaction Center features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    LinkedIn® Page
    www.linkedin.com
    1,349 employees on LinkedIn®
    Ownership
    NASDAQ: AUDC
Product Description
How are these determined?Information
This description is provided by the seller.

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI Voca Conversational Interaction Center (CIC) is built on Azure, giving your contact center the same 99.9

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Voca Conversational Interaction Center features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1993
LinkedIn® Page
www.linkedin.com
1,349 employees on LinkedIn®
Ownership
NASDAQ: AUDC