G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Telephony automaton software for the Windows 2000 & NT platforms.
CallPilot is a powerful and feature rich cloud based dialer platform. Designed by software experts, in regular contact with reference call centers, to deliver a flexible best of breed solution for cal
The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE /
Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and redu
The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contac
CenterMaster is a customer interaction management and communications solution for contact centers designed to manage efficiency and costs.
CenterWare Xion helps with the routing of inbound and outbound calls as well as analysis and management of service availability, productivity, and efficiency levels.
Challenger Mobile Communications is an independent communications specialist who offer a diverse range of telecoms solutions. We are one of the five largest independent Business-to-Business specialist
Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful
ClarVantage provides billing, settlement and customer care solutions for utility computing.
Alaris inVoice is a billing and provisioning software provides customer with rate plans creation, customer information management, routing system, and analytics.
Cloud Vision Technologies is a provider of integrated communication suites for small and medium businesses. Our communication suite includes voice, SMS, messaging, internet faxing, conference bridging
Cloudli Communications delivers feature-rich communications solutions to businesses of all types and sizes, with a track record that spans decades. Cloudli's solutions include TalkNText, a unified v
Welcome to Cloudphony
Colt provides Network, Voice, and Data Centre services to businesses of all sizes around the world.
Competella Contact Center Workgroup is a mid-range Contact Center used by companies who want features and functions beyond the level of Skype for Business Response Group Service.
Comstice is a Cisco Solution Partner that creates ideas for simple business solutions. Focusing on customer collaboration, Big Data Analytics and Software-Defined Networks (SDN), Comstice utilizes mob
Omnichannel contact center specializing giving customers full control of their consumer experience. We offer full voice dialing, advanced ivr, hunt group rules with options to handle up to 50 work ite
The most reliable cloud Contact Center Solution, powered by Plivo’s trusted cloud communications platform, helps you exceed customer needs, keep your agents productive, and identify coaching opportuni
Contaque is a call center solution which embraces internet and open source technology that integrates with your existing voice and data systems.
Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback
Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a cust
Put an end to interview-like customer support phone calls
Better Customer Experiences, Better Operations with VContactCenter for Support and Service The contact center can make or break customer relationships – you need to optimize each interaction to earn y
Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.
DeepCall is a cloud-based call center software that empowers businesses to streamline communication. It offers features like multi-level IVR, real-time call monitoring, agent performance tracking, and
Dexem provides tools to create, deploy and manage hosted IVR and call routing applications.
Doocti is an application which integrate your communication channels with Your Helpdesk, CRM, and Other Key Tools. It is an application that provides a unified 360-degree view of the customer across a
Edify connects businesses with customers and employees with each other, making enterprise communications as easy as personal ones. Its flagship product, Edify CX, unites contact center (CCaaS), unifie
The elephant call management system is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs
A cloud software which dials automatically from the numbers listed and transmit calls only with recognised human voice. Numbers detected to be busy, voice mailed, unanswered or disconnected are shortl
ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.
eTollFree is Tier-1 World Wide VoIP Provider. Provide superior local and toll-free numbers for individuals, or call center solutions for large Fortune 500 companies
Cloud Contact Center is a cloud-based sales lead management system inlcuding inbound and outbound calling.
With ExactCall, agents deliver required information using either our audio-delivery or proprietary text-messaging option.
Cloud Contact Center CRM integrations to Salesforce, Microsoft Dynamics, SAP, Hubspot, Odoo, Zoho Chat-and Voicebot AI agent assistance AI analytics Workforce Management Voice Recording and QM
FlexIP Solutions is a communications provider offering VoIP-based phone systems including a hosted VoIP, unified communications (UCaaS), Contact Center, text messaging, etc.
Focus Contact Center is an omnichannel communication platform, easy to use, quick and intuitive. FCC improves customers' satisfaction and secures their loyalty. It enhances the customer experience and
Founded in 2014, Fonada is a leading provider of cloud telephony and communication solutions, headquartered in Noida. With a team of over 80+ employees, the Fonada family has rapidly grown to serve a
FoneBox is Australia's leading provider of inbound call services.
Fonvirtual offers virtual PBX services and 100% cloud-based call center software, with virtual voice and text agents. Among its main features, Fonvirtual provides a multichannel solution that allow
FrontStage offers a broad and innovative range of Omni-channel contact centre functionalities, including a unified Omni-channel routing and intelligent queuing algorithm, predictive diallers, built-in
2Ring Gadgets for Cisco Finesse, offered in three bundles (standard, enhanced, premium), empowers supervisors and enables agents to become more efficient. Supervisors are able to handle everyday task
With offices across the globe and certified by leading technology providers including Avaya, Microsoft, and Cisco, Geomant is a well-established, innovative Software Developer and Systems Integrator s
GFM ClearComms is an award-winning, industry-leading, specialist customer experience agency that has been delivering flexible, end-to-end outsourced call centre services and marketing solutions .
Giganet is connecting the UK to fast, reliable and future-proof full-fibre broadband, With our focus on reliable, fast speeds, excellent customer service and honest communication, we're doing things d
Goldfish is a cloud telecoms and contact centre management software.
Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.
Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst
We Haloocom provides Complete Telecom Solution for all your communication needs. Whether you need a robust Contact Center software, IP PBX, Video Conferencing solution or Business Communication app,
HoduCC call center software is designed for contemporary customer service and support teams so that they can provide exceptional customer service and enable real-time decision-making. Using ultra-adv
HoduPBX is the ultimate solution for business communication. Its unprecedented user interface with optimal user experience facilitates businesses to communicate with the end users efficiently. This so
Hoiio provides cloud communication and apps to businesses on a subscription and usage-based business model.
iCall Suite is an advanced call analytics and reporting solution designed to deliver deep insights into business communications across voice and digital channels. Built for organizations that rely on
Imperium is providing future of business communication that is fast, scalable and simple. We enable virtual telephony, Avaya phones, chatbot and, can also configure whatsapp API and social media conne
Indicate me is a strong player in AI and insight visualization. Our advanced AI tool summarizes and categorizes all customer interactions, showing how satisfied your customers are and providing in-dep
Inextrix Technologies Pvt. Ltd is one of the leading unified communication development companies. Since 2010, the company has been catering to global businesses with its patron-specific development se
Interconnect Business Suite TIBS provides effective management of relationships with counterparties: international and local telecom operators, service providers, content providers, roaming partners,
InterfaceAI builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly e
Interactive voice response is a technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad.
IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business ne
Optimize your customers value with an interactive voice responder, increase sales and revenue thru the phone before redirecting customers to call centers.
VRWhereve is a cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others.
Kauneonga has developed a cloud-based CCaaS platform with unlimited scalability known as Liberty. The Liberty Platform is designed to make a streamlined experience for virtual agents, admins, and thei
Depuis 2012, Kavkom participe à la croissance des entreprises en leur fournissant une gamme complète d’outils de communication basés sur la technologie VOIP – le protocole IP d’Internet. Moderniser le
Key 2 IP provides Hosted PBX, Hosted Call Center, SIP Trunking and other cloud based communications solutions to businesses of all sizes.
KOMPaaS is a telecommunications platform that allows B2B customers to connect telephony software products and services in real-time: Virtual PBX with more than 200 useful functions, Geographic and Nom
Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.
Lingo is a provider of phone services for home and small businesses in the U.S.
Liz-10 is a platform that allows you to store in-the-Cloud all-call audios. You can implement Liz-10 independently from other hired platforms. Since it is a 100% in-the-Cloud solution, Liz-10 does not
MakV Infotech is committed to understand your needs and turn your ideas into reality to enhance your business and reach your goals. We provide a wide range of solutions with our regularly increasing e
MCUBE Extension/PBX allows users to seamlessly transfer incoming calls to another phone number or extension. This can be useful in a variety of situations, such as when a caller needs to be transferre
Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consist
Cloud-based business telephony with complete telephony features.
Metaphor Contact Center is an omni-channel contact center in the cloud that helps with profitability and customer satisfaction by optimizing your contact center workforce.
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs.
MiiTel is the cloud-based IP-phone solution powered by a Revenue Intelligence Platform, designed to optimize sales and customer service operations. MiiTel provides robust functionality with features l
The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to opti
Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your deskt
MotionCX is an omni-channel CCaaS platform that empowers agents to deliver better, more personalized customer experiences right out of the box. Agents see a consolidated customer profile in a single v
NEC Contact Center addresses a call centers critial business objectives from its ability to respond and measuring its preformance to customer satisfaction and management effectiveness and fostering cu
Generative Voice AI that automates phone calls for contact centers and BPOs
nimbus Connect, part of the nimbus suite of products, is powered by a highly configurable and easy-to-use SaaS solution which delivers system controls to empower agents to better serve their customers
Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium
Nural Service CRM is a customer service CRM for Call Logging, Call Allocation & geographically mapped Distribution which integrates well with the Nural Service SFA Android/ ioS Mobile App that pro
The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and si
A 360º contact center management platform that combines multiple communication channels: voice, video, e-mail, social media and chat (WhatsApp, Facebook Messenger and Skype). A unified customer experi
OnviSource delivers its ia.Enterprise suite of solutions as software products, cloud or Software-as-a-Service (SaaS), managed services, or any combination. Our strategy is to offer highly affordable i
XM TeamQ® is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full blown contact center.
Opus Telecoms provides comprehensive business communication solutions whilst delivering technology with purpose. Its product portfolio categories include Unified Communications, IT & Applications,
Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences
Orbox is a fully customizable IP-PBX, a smart and low-cost solution, designed for any type of company. This solution was developed to increase productivity and reduce costs associated with communicati
PABXSoft is a software provides business managers with the information to improve customer service, raise performance standards, identify fraud, and cut operating costs.
Pakra offers a SaaS platform designed for learning and performance management.
With over 23 years of successful deployments, Parlance is a tested, reliable call management solution. We provide callers friction-free, voice-driven access to the right resources, meeting the caller
Insight IVR application generator mode, lets users create their own call flows based on their own requirements.