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SendPulse Reviews & Product Details - Page 10

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SendPulse Integrations

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Integration information sourced from real user reviews.

SendPulse Media

SendPulse Demo - Drag-and-drop builder
No coding skills required. Add images, text or video to your email and modify their size, color, and style
SendPulse Demo - Email campaign statistics
A wide set of metrics for analyzing email campaigns
SendPulse Demo - 130+ email templates
All of our pricing plans, including the free one, offer ready-made HTML email templates.
SendPulse Demo - SendPulse Chatbot builder
Creating a chatbot message flow
SendPulse Demo - Website Builder
Choose a ready-made template to create a landing page of your dreams
SendPulse Demo - CRM by SendPulse
CRM system for marketing and sales
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683 SendPulse Reviews

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683 SendPulse Reviews
4.6 out of 5
683 SendPulse Reviews
4.6 out of 5

SendPulse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Benjamin F.
BF
CEO
Small-Business (50 or fewer emp.)
"Works well, good support"
What do you like best about SendPulse?

Using sendpulse as an interface for WhatsApp API. I integrate with my CRM via make.com and it works well.

Works well and technical support is responsive quite quickly.

I appreciated also that the company made an effort to contact me for a live "welcome" video call.

I can see that i am only using a small fraction of what SendPulse has to offer and i expect to expand my use of the platform in the future. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The chatbot UI on the webpage is not very friendly and would benefit from redesign, in my opinion.

A better "live-chat" window for non-technical users (i.e. my secretaries) would be very good. Review collected by and hosted on G2.com.

TM
Developer
Mid-Market (51-1000 emp.)
"The customers service is very exceptional and the documentation is well documented"
What do you like best about SendPulse?

The very informative documentation and its supported by youtube Instruction Videos Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Just that the sales team do not offer quoatations straight up, some companies just dont make international payments without proper price communications Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business (50 or fewer emp.)
"The price is right"
What do you like best about SendPulse?

Very easy process to sign up and price seems to be very on point compared to others, I am hoping to leave another review once I have completly gone through and activated every feature of the product. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing so far will get back to you should I find something. Review collected by and hosted on G2.com.

VA
MisBehaved
Small-Business (50 or fewer emp.)
"Easy to Use!"
What do you like best about SendPulse?

Easy to use platform, with many professional tools and features. User-friendly, requiring no special skills, We highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing negative so Far...All the functionality is enough for me to work Review collected by and hosted on G2.com.

Jenn D.
JD
Small-Business (50 or fewer emp.)
"Best most user friendly Chatbox in the market!"
What do you like best about SendPulse?

Ease of use is #1! I have tried so many many chatbots, like Manychats, Botpenguin, Botpress, Chatfuel and maybe some more but SendPulse is the most easy to understand, very straightforward and super easy to follow. Especially for a non-techy person like myself. Integration was very easy, and they're very generous with their free access. Been using them for months before I decided to go premium. Others only allow one bot, but SendPulse allows more! For a platform with multiple products, I was thoroughly impressed that they are better than chatbot focused apps/companies. Well done! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The number of characters in each chat is all I could think of for now. As well as the number of images I can attach to replies. But then again, I just upgraded to premium. Maybe it has those features - I will soon find out. Review collected by and hosted on G2.com.

VK
Small-Business (50 or fewer emp.)
"Very nice platform and awesome support team"
What do you like best about SendPulse?

Functionality of the platform - email, landing page, crm and much more!

Quick response of the support team - they are always nice, professional and friendly

Beginner-friendly interfase. Easy to use and learn

It's easy to integrate with other platforms or integromats

Helpful documentation that I used very often at the beginning Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

At the end of a flow you can unsubscribe a contact or pause AI automation up to 24h. Would be great if there would be option just to unable automation (unlimited pause) for a contact at the end of the flow. Such function is useful when a customer contacts with a warranty request.

When you create an account for a team member and provide him a role (let's say, you create an account for a customer manager that needs to reply to the customers and pause or remove the pause of the automation), you can't hide/remove the main chatbot interface and leave just interface 'conversations'. Unfortunately, when you log into the team member account, you see everything, but blured with 'you don't have an access' message. Would be great if you could actually set it up so the team member would see only conversations and nothing else.

That's all, I haven't found anything else. Review collected by and hosted on G2.com.

Jose T.
JT
Committee Chair
Small-Business (50 or fewer emp.)
"BETTER THAN COMPETITORS"
What do you like best about SendPulse?

This software is so easy to use and understand. I was up and running within the hours. I am also using the CRM to implement our needs. Customer Support has already reached out to me asking if I need help. We are going to use on a frequent basis. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing yet. We are new to the process and have not discovered any problems. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"great saas that helps my business grow with whatsapp chatbots"
What do you like best about SendPulse?

i like the servise and the prices that are low Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

the chatbot builder can be easier for the end user Review collected by and hosted on G2.com.

Anna K.
AK
Small-Business (50 or fewer emp.)
"I've been using SendPulse for several months now to run 3 courses and it has been a great experience"
What do you like best about SendPulse?

1. SendPulse offers email, SMS, web push notifications, and chatbot messaging all on one platform

2. The platform is intuitive and easy to navigate-you can figure out how to use it without much trouble.

3. SendPulse provides great automation features, including triggers, workflows, and AI capabilities, enabling personalized and targeted communication.

4. Very affordable, flexible pricing plans

5. Good tech support Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

1. Some features are missing, like setting different price offers for one course, there are different ways to do it but they are more inconvenient

2.The website builder lacks certain features, such as the ability to create a website in multiple languages.

3.Certain tasks can be more complicated and time-consuming due to the absence of specific functions. Review collected by and hosted on G2.com.

Alex S.
AS
Senior Analyst
Small-Business (50 or fewer emp.)
"Great tool for automation and marketing"
What do you like best about SendPulse?

Very easy to set up and integrate with other services via API/zapier Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Could be a little slow to load. I had to reload pages a couple times. Review collected by and hosted on G2.com.

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SendPulse Features
Live chat
Integrations
A/B Testing
Basic Reporting
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
Customization
Control
Route To Human
SendPulse