Rene M.
"Great tool where the layout is easy to use and simple enough to build out the moments."
What do you like best about Observe.AI?
The fact that their team takes care of the code behind the speech analytics tool. We just input the phrases and they take care of the rest. Previously we had to input the syntax code ourselves which was a hassle. Review collected by and hosted on G2.com.
What do you dislike about Observe.AI?
The advanced moments not having the ability to use timing to pull the exact language we need and they lack the "not near" logic to avoid specific phrases linked to other words. Review collected by and hosted on G2.com.
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