366 Lofty Reviews
The drip campaigns are simple to input and include texts. Review collected by and hosted on G2.com.
Not being able to mass e-mail filtered groups, you can only do 100 at a time. No video in texts is something i would like to see in the future Review collected by and hosted on G2.com.
Easy to navigate system, nice customer interface for searches. Review collected by and hosted on G2.com.
AI bot misunderstands a lot of leads. Responses from leads are not always received in a timely basis. Review collected by and hosted on G2.com.
Great Systems, friendly, easy to use, they could use updates with their mobile site, still far behind technology Review collected by and hosted on G2.com.
customer service is overseas; their operators don't understand the language or don't care; every time you have an issue, they don't respond, there are no supervisors, their retention of employees is horrible, issues never get resolve, There is no service in the US at all and none one in technical you could talk to, it gets worse day by day Review collected by and hosted on G2.com.
Very intuitive, easy to use CRM that helps to manage my business Review collected by and hosted on G2.com.
Not many dislikes. Somewhat difficult to setup some of the tools linking emails, cell phone but once it's setup it's seamless Review collected by and hosted on G2.com.
CHIME is very user friendly for both me and my clients. Support has been very helpful when needed. Review collected by and hosted on G2.com.
i'm still learning the system...can't think of anything currently. Review collected by and hosted on G2.com.
The backend of the system is overall user friendly. There are basic formatting items that they won't correct, which is frustrating. For example, when entering information into fields, you should be able to tab from one to the next. Review collected by and hosted on G2.com.
The system has the potential to be good. But, there are issues/challenges that come up, which you can expect with any CRM. The problem is the support has become HORRIBLE. It's impossible to get ahold of anyone. All of their support is overseas and alot of the time, the responses you get back either do not make sense, or, they just brush things off. It takes multiple attempts to get things resolved and is a huge waste of time. There are alot of options in this space nowadays and finding one that actually supports you and the product is critical. If you look at other reviews, you'll see the same issue -lack of support. Review collected by and hosted on G2.com.
Chime has helped us organize our clients in a CRM format better than any other platform. We love that we can track when someone opens our emails, and call and text straight from their mobile app to have a note recorded. Review collected by and hosted on G2.com.
The Calling & Texting from the app is extra, but I suppose that's to be expected. Review collected by and hosted on G2.com.
They generate a nice website as a landing page for the ads they are pushing out to generate leads. I really like the opportunites portion as it makes it easy to identify who has been searching for properties recently. Review collected by and hosted on G2.com.
The reporting data is limited. I would like a more detailed way to track our team's lead response time. Review collected by and hosted on G2.com.
