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IBM Maximo Application Suite Reviews & Product Details - Page 7

IBM Maximo Application Suite Overview

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal - all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs. With IBM Maximo Application Suite, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities. Maximo Application Suite is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website🔹https://www.ibm.com/products/maximo/pricing

IBM Maximo Application Suite Details
Product Website
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Product Description

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

How do you position yourself against your competitors?

Maximo Application Suite is the only integrated solution that combines Enterprise Asset Management (EAM), Field Service Management (FSM), Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) with Generative AI capabilities all in one suite.

This unique approach simplifies implementation, streamlines data management, improves decision-making, enhances user experience, and reduces costs.

IBM Maximo solution supports more asset types and offer more in-depth industry support than any of the other EAM products. It delivers long-term value and agility, as well as the specific functionality required by asset-intensive industries like utilities, oil and gas, manufacturing, transportation and life sciences. 

With Maximo Application Suite you pay for only what you use. You have full entitlement to the suite with the flexibility to choose and control your license capacity.


Seller

IBM

Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:
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IBM Maximo Application Suite Integrations

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Recent IBM Maximo Application Suite Reviews

Viet N.
VN
Viet N.Mid-Market (51-1000 emp.)
5.0 out of 5
"IBM Maximo Developer | IBM Maximo International Program Manager"
IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a softw...
Helio R.
HR
Helio R.Enterprise (> 1000 emp.)
5.0 out of 5
"Maximo and MAS: Strong Foundations for Smarter Asset Management"
What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mo...
Muhammad Ovais K.
MK
Muhammad Ovais K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review for Business IBM Maximo Application Suite"
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life. Maintenance c...

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
View More Pricing Information

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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588 IBM Maximo Application Suite Reviews

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588 IBM Maximo Application Suite Reviews
4.4 out of 5
588 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JV
Maintenance Technician
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

the best feature without a doubt is filtering Work Orders created by Maintenance areas, and also knowing who is tracking an already created Work Order. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

How difficult it is to use on mobile browsers, it's hard to adapt to how poorly coordinated everything looks from within the application, it even crashes a lot if the intranet is unstable. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

This software really solves a lot, it shows my direct supervisor how productive I am and how many hours of my time are invested in my work during my assigned shifts. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

IBM Maximo is very helpful for arranging and keeping the data of Work orders and scheduling.

The updates for using it, is that it is facilitating the data access and the coordination between all departments Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I think IBM is very helpful at all and there are no downsides Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Scheduling the Workorders and Maintenance activities.

The coordination between all departments and easy ordering the work activities between different rules in the facility. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo, particularly its utility in work order management and cross-departmental coordination. We appreciate your feedback. It's great to hear that you don't have any downsides to mention. If you ever have questions or would like to explore learning opportunities, please feel free to contact our sales team. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and learn from their experiences.

See how IBM Maximo Application Suite improved
LG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

As you would expect of an EAM system: manage, trend asset history, receive work requests, plan, schedule and execute/document work performed. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo is terribly inefficient for the end user - i.e., the sheer number of clicks to complete a single operation; the amount of tabs/sub-tabs and pages to scroll through, etc.

IBM does not directly support their product - you must go through a middle man. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

An electronic maintenance work management system Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your feedback on IBM Maximo. We're pleased to hear that you have found our EAM system helpful in managing, trending asset history, receiving work requests, and planning, scheduling, and executing/documenting work performed.

We're sorry that you have found our software inefficient regarding the number of clicks required to complete an operation and the number of tabs, sub-tabs, and pages to scroll through. We recognize that quality is important to our customers and continue to invest in improving the tools we use to deliver the most robust solutions that meet the high-quality standards IBM thrives for. Our current focus for Maximo includes simplifying and modernizing the applications, we've started to deliver role-based applications with the goal of improving overall end-user experience with Maximo. We appreciate your feedback and would like to learn more about your experience so that we can work to improve the user experience.

We encourage you to contact our sales team to discuss your concerns further. Alternatively, you can provide feedback via our IBM Ideas portal page (https://www.ibm.com/ideas), and someone from our team will contact you to gather additional details. We value your feedback and appreciate the opportunity to improve our product and services.

Fazdrul Akiff N.
FN
Electrical Design Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like the most about IBM Maximo is that the user interface is user friendly. I really can start using it within a few days and it really does look very nice. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The transaction record need a status history table. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo had benefit me through track asset information, schedule maintenance activities and creating work orders. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback about IBM Maximo's user-friendly interface, which has helped streamline your experience. Your input is valuable. Regarding the need for a status history table in transaction records, please get in touch with our sales team, who can assist you with this concern. Additionally, we encourage you to submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your feedback helps us continuously improve our product to meet your needs better.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Piyush Y.
PY
MEP Supervisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

Easy to use, good record keeping, fast service

Tracker , nice for browser and app. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Buttons should be improved like status, create new work order etc. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Easy to track any asset, labour, inventory, related records. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's ease of use and record-keeping capabilities. We appreciate your feedback. Regarding your suggestion to improve buttons like status and work order creation, we recommend contacting our sales team to discuss potential enhancements and learning opportunities. Additionally, if you have more ideas for improving the product, please submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your insights are valuable to us as we strive to enhance your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with fellow users and collaborate on asset management topics.

See how IBM Maximo Application Suite improved
Jerome C.
JC
Project in-Charge
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

procurement process tracking. easy to create user Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

not all.can be edit in GUI. need programming experience Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

monitoring procurement and service request Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting IBM Maximo's strengths in procurement process tracking and user-friendliness. To address your concerns about the editing limitations and programming requirements, we recommend contacting our sales team for assistance and learning opportunities. If you have any ideas for enhancing the product, please submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your feedback is essential, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Aco M.
AM
Mechanical Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Thats very easy to use. Anyone can understand it very easy Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Data connection sometimes late, and maybe to upgrade fiture Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Management inventory, work order, permit Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting the ease of use in IBM Maximo, making it accessible to a wide range of users. We appreciate your feedback. To address occasional data connection delays and explore potential upgrades, we recommend contacting our sales team for assistance and learning opportunities. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved
RA
INTEGRATION TECH LEAD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

For years, I've used IBM products, and Maximo is one of my absolute favorites. I work with several different manufacturers, and Maximo allows me to keep track of them all. It's a comprehensive tool, and it's easy to use and navigate. It has a lot of great features, and it's incredibly versatile. The best feature is Asset Intelligence. You can track usage and predict when things will need maintenance or repair. As a result, I was able to be more efficient, and I was able to cut costs. I was able to focus on the things that mattered, and I was able to get rid of some of the unnecessary costs that we had been paying. I highly recommend this software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I find the product's graphical user interface to be its most intuitive, but it can also be irritating and difficult to change. The "quick-launch" bar, which you drag onto the desktop, seems to work on a set of hidden functions that are very difficult to find; this has become more aggravating since updating Adobe Flash and Firefox addons. I am confident that these issues will soon be a thing of the past once these and others have been fixed. Also, Guide files can be useful, but I think there's room for more functionality, like in apps for Android or iPhone where you can click something like a question mark, and it takes you straight to the relevant guide file. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

I have to say that Maximo is one of the best pieces of software I've ever used in my entire life. It gives me everything I need to take care of my company's assets and properly maintain them. It's very easy to use and very powerful, and I love the way it helps me organize my data. I was able to access all of my equipment details and updates in one centralized location. All of my assets were listed and I could see them all. I also discovered that there are numerous methods for tracking and monitoring my assets. Alarms and notifications are very simple to set up. It's one of the most comprehensive software packages that I've ever used. For those of you with a large number of assets, this is the perfect solution. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. Also, thanks for being a long-term user of our product. It is good to know that you find Maximo is intuitive and comprehensive and that you were able to cut costs.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

For product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Usama T.
UT
Fleet Maintenance Supervisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

User Friendly and adaptable. Quickly able to learn new techniques. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I have been using it for counple of months now, but until now, its been working absolutely fine. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Assets management is a very tough job and without it, a very dificult job. We manage out assets, mobilization demobilization timesheet SRS RSRS etc Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your positive feedback on IBM Maximo's user-friendliness and adaptability. We're glad to hear it's been working well for you. We recommend contacting our sales team for learning opportunities to enhance your experience further and address any potential concerns. Additionally, if you ever have ideas for product enhancements, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Saquib N.
SN
Operation and Maintenance Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

Cloud or on-premise deployment.

The ability to add on features as business needs grow.

Streamlined global operations. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complexity make it difficult to setup and operate Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Data storage.

Flow of work.

Manpower database. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your positive feedback on IBM Maximo's deployment options and scalability. We appreciate your input. If you have concerns about the setup and operation, please contact our IBM sales team member, who can assist you in exploring learning opportunities to make your experience with application setup and operation smoother and more efficient. Your satisfaction is important to us.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved