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IBM Maximo Application Suite Reviews & Product Details

IBM Maximo Application Suite Overview

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal - all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs. With IBM Maximo Application Suite, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities. Maximo Application Suite is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website🔹https://www.ibm.com/products/maximo/pricing

IBM Maximo Application Suite Details
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Product Description

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

How do you position yourself against your competitors?

Maximo Application Suite is the only integrated solution that combines Enterprise Asset Management (EAM), Field Service Management (FSM), Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) with Generative AI capabilities all in one suite.

This unique approach simplifies implementation, streamlines data management, improves decision-making, enhances user experience, and reduces costs.

IBM Maximo solution supports more asset types and offer more in-depth industry support than any of the other EAM products. It delivers long-term value and agility, as well as the specific functionality required by asset-intensive industries like utilities, oil and gas, manufacturing, transportation and life sciences. 

With Maximo Application Suite you pay for only what you use. You have full entitlement to the suite with the flexibility to choose and control your license capacity.


Seller

IBM

Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:
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IBM Maximo Application Suite Integrations

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Recent IBM Maximo Application Suite Reviews

Viet N.
VN
Viet N.Mid-Market (51-1000 emp.)
5.0 out of 5
"IBM Maximo Developer | IBM Maximo International Program Manager"
IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a softw...
Helio R.
HR
Helio R.Enterprise (> 1000 emp.)
5.0 out of 5
"Maximo and MAS: Strong Foundations for Smarter Asset Management"
What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mo...
Muhammad Ovais K.
MK
Muhammad Ovais K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review for Business IBM Maximo Application Suite"
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life. Maintenance c...

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
View More Pricing Information

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

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588 IBM Maximo Application Suite Reviews

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588 IBM Maximo Application Suite Reviews
4.4 out of 5
588 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Helio R.
HR
Head Of CAFM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about IBM Maximo Application Suite?

What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobile, and scheduling tools within the same environment really enhances operational efficiency. It’s built for scale, and when configured well, it can transform how maintenance and asset management are delivered. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM Maximo Application Suite is that some parts still feel overly complex or not fully intuitive -especially during initial setup or when enabling newer features. The reliance on technical skills for configuration can be a barrier, and documentation doesn’t always keep pace with the product’s evolution. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo Application Suite is helping us manage a vast portfolio of assets and maintenance operations in a more structured, efficient, and data-driven way. It brings visibility and control across our workflows, improves compliance tracking, and supports mobile working. This leads to faster response times, better decision-making, and reduced operational risk—especially critical in regulated environments. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for you validation of the value of Maximo Application Suite as well as you honest feedback on some complexity related to system setup and deployment. We hear you and with each release we continuously drive to make improvements with both enhanced applications and administrative functions.

Viet N.
VN
International Program Manager | IBM Maximo Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about IBM Maximo Application Suite?

IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a software suite—it’s a strategic tool for optimizing performance, reducing costs, and extending asset life.

With MAS I have more opportunities to explore and expand many potentials in fields that I think will be very interesting. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complex Setup with RHO and require heave hardware on premise. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo Application Suite (MAS) is designed to tackle some of the most persistent and costly challenges in asset-intensive industries.

- Unplanned Downtime

- Compliance and Safety Risks

- Manual Workflows and Paper-Based Processes Review collected by and hosted on G2.com.

Muhammad Ovais K.
MK
Senior Network Engineer
Telecommunications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.

Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Pro-Active Maintenance: It supports organizations identify or predict equipment failures before they happen., and with the help of AI prediction is somehow identified. one window or unified interface can view faults, clearance and reliability tests. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your feedback! We are glad to hear that IBM Maximo Application Suite has been instrumental in optimizing your asset utilization and reducing maintenance costs for your organization. We appreciate your feedback on the complexity of the system and integration, and we are continuously working to improve user experience and simplify the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Shubham D.
SD
Management Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

IBM Maximo manages enterprise assets and guides us on how to properly plan and use resources. Maximo's most valuable feature is its work order management feature and you can also customize the inventory module by adding as much information as you like. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Compared to other platforms, IBM Maximo's mobile application is not that impressive. For medium and small-scale companies it can be a little difficult to understand and use. In the first few days you'll find it a bit confusing to operate, so take your time getting used to it. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

The best thing about IBM Maximo is that you can manage your tasks, plans them, and automate them as well. At our company, we use IBM Maximo for asset strategy development and inventory asset management. Apart from being customizable to a great extend, it helps you work well when you have a lot of customization requirements. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We have updated the product significantly and added many new features and functionalities [including Mobile] in the new Maximo Application Suite. Please contact your IBM Maximo sales representative to learn more about the product and schedule a demonstration.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like most about Maximo is how it brings everything together. From overall fleet management and maintenance scheduling to tracking the health and providing insights of our assets. This helps us reduce unplanned downtime, cuts maintenance costs and extends the life of our vehicles. The good thing about Maximo is the interface which is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

IBM upgrades sometimes cause disruption as they affect maintenance. From the beginning it requires a strong learning curve. Deployment is a complex process which can be problematic for smaller companies. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Maximo helps us keeping our more than 200 vehicles in the best possible condition and always up and running. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We're glad to hear that you find Maximo's interface user-friendly and that it helps you with fleet management and maintenance scheduling. We understand that upgrades and deployment can be challenging, and we're continuously working to improve the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Farhana Y.
FY
Technical writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like best about IBM MAS is the mobile workforce's ability to be enabled. I find it useful that technicians can access and update asset data, create and manage work orders, and track asset health from the field. This improves operational efficiency and keeps everyone in sync, whether they are on-site or at a remote location. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM MAS is that its functionality isn’t always seamless when internet access is unavailable, causing potential disruptions in data synchronization when connectivity is restored. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Managing and tracking work orders manually or through disconnected systems can result in inefficient resource allocation, delays in completing tasks, and communication gaps between teams.

Maximo automates and streamlines work order creation, assignment, and tracking, ensuring that maintenance teams and technicians are efficiently allocated and tasks are completed on time. It also provides mobile access for field workers, increasing productivity and reducing the administrative burden of updating work orders manually. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Farhana, thank you for taking the time to send us your feedback and comments about your experience working with IBM Maximo Application Suite, specifically with the mobile applications. We've put significant focus on delivering mobile applications that enable technicians to work more efficiently while updating work orders, performing inspections, doing asset audits or working in the storeroom. The mobile applications work in both online and offline mode and we continue to look at ways to improve the synchronization process when reconnecting to the server.

Gaurav b.
GB
Web Maintenance Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I would like to say that the ease of access and use it provides is way better then the tools available in the market. It is easy to implement and apply to the assessts cordination. Whenever required it can used frequently and made available to the users. It provides excellent customer support whenever there is an issue with its variant features. I would like to say that the navigation is pretty easy as the integeration is quite simple and user-friendly. In total, it is a great product to ease productivity and management. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As of now, I do not find any issues with this software. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It was helpful in maintaining the vehicles used by our organisation and reporting for them whenever a service is due. It also helped us to manage our peripherals in IT team. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Gaurav, Thank you for taking the time to provide feedback based on you experience working with IBM Maximo Application Suite (MAS). We really appreciate your input.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

Its user freindly and with variety of things you can do on difeerent plat foam in different media of modes is incredibale . The best thing about IBM maximo is indutry accepted and renowned tool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Becuse its Internet based application or we can savy live so if users are more its crashes and the work you wanted to do is being compromised some time which I hate Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Once you first start using may be it bowring and difficult but once you see results after some hours of working than you will amaze to see you don't wanted to use any other application Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Its give me confidance and first hand knolwedge of such an amazing widely accepted application in indutsry and solving mnaier problems tracking assets is the biggest health Review collected by and hosted on G2.com.

Ramaprakash G.
RG
Site Reliability Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Single pane as glass or unified experience Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Learning curve can be high, especially for certain features. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Great for ISO 55000 alignment. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite applies advanced analytics and IoT integrations in proactive asset management and monitoring to seriously reduce downtime and enhance operational efficiency. Besides, the flexibility it provides for cloud, on-premise, and hybrid deployment makes it adaptable to different business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, which requires so much time and resources and technical expertise necessary in setup and configuration of the system. It can be somewhat contradictory for smaller organizations with only a few or limited IT support. Besides this, it also can be costly for those on the tighter budgets of businesses. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

The IBM Maximo Application Suite addresses a few of the major problems of APM, thereby benefiting an organization from a number of perspectives.

IBM Maximo Application Suite-Problem Resolver:

1. Downtime and Unplanned Maintenance:

• Problem Statement: Equipment failure brings about unplanned shutdowns, which translate to loss of productivity and revenue.

• Solution: Maximo applies predictive techniques, powered by AI and analytics, allowing an organization to predict failures before they take place and plan maintenance in advance.

2.

Data Silos and Lack of Integration:

• Problem: Different heterogeneous systems at an organization lead to fragmented data and inefficiency in decision-making.

• Solution: Maximo integrates easily with a variety of enterprise systems, including ERP and IoT devices, for a unified platform that offers real-time analytics on data and assets.

3.

Ineffective Use of Resources:

• Problem: Most organizations fail to utilize resources optimally in maintaining and operating their assets.

• Solution: The suite provides real-time analytics to view asset performance, enabling organizations to make better decisions around resource allocation and workload management.

4. Assuring the Regime of Laws and Regulations:

• Problem: It could be quite intricate and time-consuming to remain compliant with particular regulations related to any industry.

• Solution: Maximo provides a set of tools for tracking and managing compliance documentation that makes sure all assets are complaint with regulations with speed and agility.

5. Lack of Visibility into Asset Performance:

• Problem: Most organizations lack significant insight into the performance and condition of their assets; hence, they cannot manage them appropriately.

• Solution: The suite avails an organization with real-time insights into asset health and asset performance through Dashboards and reporting tools that have better strategic planning and efficiency in operations.

Benefits of Using IBM Maximo Application Suite:

• Operational Costs: This allows an organization to reduce its operational expenses significantly due to minimizing unplanned downtime and reaping benefits from optimum schedules for maintenance.

• Decision Making Improved: Complete access to integrated data analytics means that informed, high-level decisions are made about asset management and resource allocation.

• Extended Asset Lifecycle: Predictive maintenance and regular monitoring lead to the elongation of the assets lifecycle, hence assuring better returns on the investments made in its equipment.

• Increased Productivity: Due to smoothing of the processes and reduction of downtime, organizations are able to increase their output levels and sustain those increased levels of output.

• Regulatory Assurance: Simplify tracking of compliance and thereby ensure that the organization remains compliant with legal requirements without excessive manual effort needed to reduce risk.

Generally, IBM Maximo Application Suite turns out to be an emerging enabler in the transformation of asset performance management and helps enable organizations to realize operations that are more effective, reliable, and profitable. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thanks for your honest feedback on the use of IBM Maximo Application Suite (MAS). We really appreciate your detailed comments on the AI capabilities that support the Predictive Maintenance and other applications within the Suite. We have plans to expand the use of Generative AI to support additional use-cases within Maximo. You also highlighted the learning curve and effort it takes to become proficient using MAS and the new containerized application platform and some of the cost that comes with it. We look to improve the architecture with each release and expect our customers to see additional benefits over time.