Introducing G2.ai, the future of software buying.Try now

IBM Maximo Application Suite Reviews & Product Details - Page 5

IBM Maximo Application Suite Overview

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal - all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs. With IBM Maximo Application Suite, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities. Maximo Application Suite is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website🔹https://www.ibm.com/products/maximo/pricing

IBM Maximo Application Suite Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Chinese (Simplified)
Show LessShow More
Product Description

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

How do you position yourself against your competitors?

Maximo Application Suite is the only integrated solution that combines Enterprise Asset Management (EAM), Field Service Management (FSM), Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) with Generative AI capabilities all in one suite.

This unique approach simplifies implementation, streamlines data management, improves decision-making, enhances user experience, and reduces costs.

IBM Maximo solution supports more asset types and offer more in-depth industry support than any of the other EAM products. It delivers long-term value and agility, as well as the specific functionality required by asset-intensive industries like utilities, oil and gas, manufacturing, transportation and life sciences. 

With Maximo Application Suite you pay for only what you use. You have full entitlement to the suite with the flexibility to choose and control your license capacity.


Seller

IBM

Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:
Digital Lead

IBM Maximo Application Suite Integrations

(2)
Verified by IBM Maximo Application Suite

Recent IBM Maximo Application Suite Reviews

Viet N.
VN
Viet N.Mid-Market (51-1000 emp.)
5.0 out of 5
"IBM Maximo Developer | IBM Maximo International Program Manager"
IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a softw...
Helio R.
HR
Helio R.Enterprise (> 1000 emp.)
5.0 out of 5
"Maximo and MAS: Strong Foundations for Smarter Asset Management"
What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mo...
Muhammad Ovais K.
MK
Muhammad Ovais K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review for Business IBM Maximo Application Suite"
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life. Maintenance c...

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
View More Pricing Information

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the IBM Maximo Application Suite community
Have you used IBM Maximo Application Suite before?
Yes

588 IBM Maximo Application Suite Reviews

The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
588 IBM Maximo Application Suite Reviews
4.4 out of 5
588 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Zain S.
ZS
Senior Engineer Mechanical
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

The best part is if you can make a PM plan and you can trigger the work order manually as well as on auto. Another best thing is you can define failure codes Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's inventory module should have some more customize flexibility. If you want to purchase something first you need to define item code. I mean when you are purchasing something first time. Its not confirm that you will get same thing as you have planned and addee specifications while defining item code. There is also one thing sometimes you don't purchase. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

It's a good solution as a CMMS. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

We are managing our maintenance of the plant. It helps us to track the record of failures that we have encountered on one piece of equipment. We can also define failure codes. This is the best thing. In inventory you can define max, mini & reorder points this is also a good option. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We appreciate your review! It's great that you can easily create maintenance plans, trigger work orders, and define failure codes in IBM Maximo. Thank you for sharing your positive experience.

If you have feedback to improve product features and functionalities, please share it via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Josh G.
JG
CAFM Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

IBM Maximo excels as an asset management solution. Its robust features enable efficient tracking, maintenance, and performance optimization. The customizable interface and scalability cater to diverse business needs. With comprehensive reporting and excellent support, it's a top choice for streamlining operations and driving success. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

While IBM Maximo is an exceptional asset management solution, there are a few areas where it could be improved. One aspect is the initial setup and configuration, which can be complex and time-consuming, requiring technical expertise. Additionally, the software's licensing costs can be quite high, making it less accessible for small businesses with limited budgets. Lastly, some users have reported occasional performance issues when dealing with large datasets, causing delays in data processing and response times. Despite these drawbacks, IBM Maximo remains a powerful and feature-rich solution for effective asset management Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo solves several problems related to asset management, and these benefits directly impact organizations that utilize the software. Here are some of the key problems addressed by IBM Maximo and the corresponding benefits:

Centralized Asset Tracking: IBM Maximo provides a centralized platform for tracking and managing assets throughout their lifecycle. This eliminates the need for manual tracking methods or disparate systems, resulting in improved asset visibility, accurate inventory management, and enhanced control over asset performance.

Preventive Maintenance and Downtime Reduction: With IBM Maximo, businesses can schedule and manage preventive maintenance tasks more effectively. This proactive approach helps identify potential issues before they escalate, reducing unplanned downtime and optimizing asset performance. The ability to track maintenance history and implement predictive maintenance strategies further enhances efficiency.

Streamlined Workflows and Processes: IBM Maximo enables organizations to streamline their asset management workflows and processes. It offers customizable features and workflows that align with specific business requirements, improving operational efficiency, and ensuring standardized procedures. Automation and streamlined workflows lead to time savings, reduced errors, and increased productivity.

Data-Driven Decision Making: IBM Maximo's robust reporting and analytics capabilities provide valuable insights into asset performance, maintenance costs, and operational efficiency. Organizations can leverage this data to make informed decisions, optimize asset utilization, and allocate resources more effectively. Real-time reporting and data trends analysis empower businesses to identify areas for improvement and drive continuous improvement initiatives.

Scalability and Flexibility: IBM Maximo is designed to scale with business growth, accommodating additional assets and users seamlessly. This scalability ensures that the solution remains suitable for organizations of varying sizes and complexity. The flexibility of customization and integration capabilities enables businesses to tailor IBM Maximo to their unique needs, ensuring a perfect fit for their asset management requirements.

Overall, the problems solved by IBM Maximo result in significant benefits for organizations, including improved asset visibility, reduced downtime, streamlined workflows, data-driven decision making, and scalability. These benefits ultimately lead to enhanced operational efficiency, cost savings, and increased productivity Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your detailed review! We're thrilled to hear that IBM Maximo's robust features, customization, scalability, reporting, and support are helping streamline operations for you. Your feedback is greatly appreciated.

Please contact your IBM account team for issues or concerns about the product. Also, share your feedback on product features and functionalities via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

See how IBM Maximo Application Suite improved
Verified User in Computer Networking
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Makes some routine tasks simple to accomplish and has features that get the job done. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it takes several attempts to get to the wanted information. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Makes some reporting easier to get done. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to provide a review based on your experience working with IBM Maximo Application Suite, we really appreciate the feedback.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Predictive, forecast, integration, useful. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Nothing less at the moment, we'll see in future use. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It provides powerful solutions on analytics and AI. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for your feedback on IBM Maximo Application Suite. We really appreciate your input and will look forward to future comments.

Sayed M.
SM
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

With the help of IBM Maximo, businesses can increase their operations' effectiveness, cut downtime, and increase the longevity of their assets.

When compared to its rivals, IBM Maximo has several benefits:

Flexibility and scalability: IBM Maximo is a flexible solution for various asset management scenarios since it is highly adaptable and can be modified to fit the specific needs of multiple sectors and organizations. Additionally, it can scale to accommodate organizations with various sizes and levels of complexity.

Strong analytics capabilities provided by IBM Maximo allow businesses to gather and examine data from various sources to learn more about the performance of their assets, the expenses associated with maintenance, and their inventory levels. This can assist organizations in optimizing their asset management strategies and making data-driven decisions.

Integration with other systems: IBM Maximo can be integrated with other business systems, such as geographic information system (GIS) and enterprise resource planning (ERP) software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

IBM Maximo is a robust and feature-rich software, yet this complexity can make it difficult to set up and operate. To fully utilize the possibilities of the program, organizations might need to invest in IT training and specialized resources.

Cost: IBM Maximo is an expensive software option, which may prevent smaller businesses with tighter budgets from using it.

Integration difficulties: Although IBM Maximo can integrate with other enterprise systems, it can be difficult and time-consuming, particularly if the organization has a diverse IT environment. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo assists organizations in identifying possible problems before they result in downtime by offering real-time monitoring and analysis of asset performance. This aids businesses in lowering maintenance expenses and extending the life of their assets.

Ineffective maintenance procedures may be automated and streamlined using IBM Maximo, from work order management and scheduling to procurement and inventory control. Organizations benefit from lower maintenance costs, better asset availability, and higher maintenance productivity.

Compliance and risk management: By offering a comprehensive view of asset performance and maintenance history, IBM Maximo assists organizations in ensuring compliance with legal and safety requirements. By doing this, businesses lower their risk of accidents and downtime brought on by non-compliance. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your review. We appreciate your feedback on the best of IBM Maximo, including its effectiveness in improving operations, reducing downtime, and extending asset longevity. Regarding the dislike of cost, we have simplified our pricing model with app points to address the issue. We also provide enablement sessions with experienced technical team members and partners to assist with integration. Please reach out to our sales team for support.

Fahmi Ahmed G.
FG
IT Support Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Preventive maintenance, streamlined work order administration, mobile accessibility, sophisticated analytics, and seamless integration are all available with IBM Maximo. It enables enterprises to improve asset performance, cut expenses, and increase operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I find a few things about IBM Maximo difficult in my experience. The software might be challenging to use, especially for new users. The user interface could be updated and made more user-friendly. Customizing and configuring Maximo to meet individual business requirements can be difficult. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo has helped us handle asset management issues by providing a single platform for effective tracking and management. Preventive maintenance capabilities in the program have decreased downtime and boosted reliability. Task planning and completion have improved as a result of work order management. Analytics and reporting provide helpful information, while scalability and integration improve collaboration. Maximo has significantly improved our operations and maintenance procedures. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's features and its impact on asset management. We appreciate your feedback. To address your challenges, including user interface issues and customization difficulties, we recommend contacting our sales team for potential learning opportunities and support. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved
DB
Systems Controller
Utilities
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Integration option to other applications like ERP. The new feature of Mobile anywhere makes it more useful to our plant as it removes the limitation of being dependent on a workstation to fulfill our job. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I guess the license cost. But the full functionality outweighs the negative about costing. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Prior to implementing maximo, our company struggle with tracking and logistics of our material delivery. Assets and equipment were dispersed everywhere making it quite challenging to monitor the status and maintenance history. Maximo's functionality greatly improved our ability to locate and manage our equipment and assets . Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's integration options and mobile functionality. We appreciate your feedback. Regarding your concern about licensing costs, we understand the importance of balancing functionality and expenses. For further assistance and learning opportunities, please contact your IBM sales team. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and enhance your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
CB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Maximo Application Suite?

Flexibility and scalability: IBM Maximo is highly flexible and customizable, allowing organizations to adapt the system to their specific needs and workflows. It supports a variety of industries and can scale to accommodate the asset management requirements of both small businesses and large enterprises. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User Interface: The user interface of IBM Maximo has been criticized for being outdated and not very user-friendly. Users have expressed difficulties in navigating through the system and finding the desired functions. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Regulatory compliance: Maximo ensures organizations comply with regulatory requirements, reducing the risk of penalties or non-compliance issues. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your insights into IBM Maximo's flexibility and scalability and your concerns about the user interface. Your feedback is valuable to us. We have made significant changes in our Maximo Application Suite and hope you know about this update. Please get in touch with our sales team to address the user interface issue and explore learning opportunities. Additionally, if you have any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. We're committed to improving your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Vijaya Chandra  K.
VK
Senior Manager - MEPF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

1. Easy access and understanding

2. Integration with BIM and PowerBi

3. Reports generation and analysis

4. Planning of maintenace tasks, spot checks and audits

5. Mobile access feature

6. Fast loading of data and data extraction Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Below are improvement suggestions

1. Enhanced dashboards - preloaded templates as per type of business

2. Use of AI tools for enhanced interaction

3. More easy understandable learning platform

4. Mobile access sis good but not user friendly as like desktop Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

1. More enhanced options

2. Easy interactable dashboards

3. Optimized planning tools

4. Asset data capturing window

5. Integration with external protocols

6. Very very fast access Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your positive feedback on IBM Maximo's various features, including ease of access, integration capabilities, and mobile access. We appreciate your input and value your suggestions for improvement. To further enhance your experience, we encourage you to submit your enhancement ideas via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

Don't hesitate to contact our sales team for immediate concerns or to explore available learning opportunities. Your insights are important to us, and we're committed to continuously improving our product.

See how IBM Maximo Application Suite improved
Julie W.
JW
Senior Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

We recently implemented IBM Maximo into our asset management process and have been delighted with the results. Initially, we worried it would be too complicated for our staff to learn, but that couldn't have been farther from the truth. The software is intuitive and user-friendly, making it easy to manage many assets. Our clients have also found it very helpful, and they appreciate how quickly they can get up to speed on its features. We are pleased with IBM Maximo! Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Some users find IBM Maximo challenging to set up and configure due to its high level of customization. While this provides many capabilities, it also means that setting it up for a specific use case may be time-consuming and require a lot of effort. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Maximo's key advantage is its centralized platform that can manage various aspects of an organization's assets, including tracking their maintenance history, location, and condition. I've been utilizing Maximo to manage our equipment and work order requests for the past three years, and I'm happy with the software's ease of use and the quality of reports it generates. Its maintenance history reports have been beneficial for me in predicting equipment failures. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your feedback about IBM Maximo. We're thrilled to hear that you have been delighted with the software's results and that it has been intuitive and user-friendly for your staff to manage many assets. It's also great to know that your clients have found it helpful.

Regarding your feedback about the setup and configuration, we would like to understand more about your experience so that we can work to improve the software's functionality. Please reach out to your sales team and share more details. We would appreciate the opportunity to address your concerns and ensure we continue providing the best possible user experience.