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IBM Maximo Application Suite Reviews & Product Details - Page 2

IBM Maximo Application Suite Overview

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal - all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs. With IBM Maximo Application Suite, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities. Maximo Application Suite is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website🔹https://www.ibm.com/products/maximo/pricing

IBM Maximo Application Suite Details
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Product Description

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

How do you position yourself against your competitors?

Maximo Application Suite is the only integrated solution that combines Enterprise Asset Management (EAM), Field Service Management (FSM), Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) with Generative AI capabilities all in one suite.

This unique approach simplifies implementation, streamlines data management, improves decision-making, enhances user experience, and reduces costs.

IBM Maximo solution supports more asset types and offer more in-depth industry support than any of the other EAM products. It delivers long-term value and agility, as well as the specific functionality required by asset-intensive industries like utilities, oil and gas, manufacturing, transportation and life sciences. 

With Maximo Application Suite you pay for only what you use. You have full entitlement to the suite with the flexibility to choose and control your license capacity.


Seller

IBM

Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:
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IBM Maximo Application Suite Integrations

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Recent IBM Maximo Application Suite Reviews

Viet N.
VN
Viet N.Mid-Market (51-1000 emp.)
5.0 out of 5
"IBM Maximo Developer | IBM Maximo International Program Manager"
IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a softw...
Helio R.
HR
Helio R.Enterprise (> 1000 emp.)
5.0 out of 5
"Maximo and MAS: Strong Foundations for Smarter Asset Management"
What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mo...
Muhammad Ovais K.
MK
Muhammad Ovais K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review for Business IBM Maximo Application Suite"
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life. Maintenance c...

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
View More Pricing Information

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

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588 IBM Maximo Application Suite Reviews

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588 IBM Maximo Application Suite Reviews
4.4 out of 5
588 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AM
CISO
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I am really impressed by Maximo's ability to handle our growing IT environment. It consolidates information on all our servers, software licenses, and client data, which is a big help in making strategic decisions and ensuring smooth client campaigns. The reports it generates are super useful for keping everything efficient and secure, especially as we scale to serve more clients. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The learning curve for new team members can be steep, and setting it up to meet our specifc needs takes time and effort. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Maximo gives us the visibility and efficiency we need. In our industry, downtime or data breaches can severly damage client relationships, so Maximo's real-time insights are crucial for addressing maintenance, optimizing software usage, and safeguarding sensitive information. It integrates well with our project management and CRM tools, which helps us track project progress, allocate resources effectively, and make informed decisions about client needs. This ultimately saves us money, helps us deliver better service, and build trust with our clients. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thanks for your feedback on IBM Maximo. We're glad to hear that you find Maximo is valuable for consolidating information and generating insightful reports in your IT environment and client management. We understand the learning curve and suggest exploring Maximo's learning assets [https://www.ibm.com/training/collection/maximo-application-suite-375] for additional support. Feel free to reach out to your sales contact for further assistance.

See how IBM Maximo Application Suite improved
Verified User in Telecommunications
CT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Ticketing functionality is upto the mark. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

GUI is very rigid. Needs to be upgraded. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It helps as CMDB and for overall ticketing functionality. It is also used for overall asset management. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We're pleased to hear that IBM Maximo Application Suite is helping with CMDB, ticketing functionality, and asset management. Your feedback on the GUI is valuable, and we will take it into account for future enhancements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Harish S.
HS
SME / Trainer - Enterprise Asset / Facilities Mgt, & Industrial Materials
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

App points are easy to use. Open shift makes it technically sound. Integrating with other applications is really easy. Implementation on cloud is very convenient. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

UI needs a good make over. Mobile app is still bad. A lot is desired in Customer support for enhancements. Not suitable for small scale industries based on frequency of use. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Asset maintenance lifecycle, cost ing, WO management, Inventory control, reliability and reporting Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your valuable feedback on the IBM Maximo Application Suite! We're thrilled you find our application points easy to use and appreciate its technical capabilities, cloud implementation, and seamless integration with other applications. We acknowledge your concerns regarding the UI and mobile app and assure you that significant improvements have been made in our Maximo Application Suite 8.x versions, with ongoing efforts to enhance both web and mobile interfaces. Regarding suitability for small-scale industries, we've introduced MAS SaaS options to address this, and we encourage you to contact our sales team for more information.

We also recommend joining the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
ghribi h.
GH
Maximo EAM Senior Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IBM Maximo Application Suite?

Maximo offers a wide range of features, from core functionalities like work order management and asset tracking to more advanced capabilities like predictive maintenance and reliability planning. This makes it a one-stop shop for most asset management needs.

Maximo can adapt to various business sizes and industries. Its high level of customization allows companies to tailor it to their specific needs and workflows.

Maximo integrates well with other IBM technologies and third-party applications, allowing for a more unified data landscape and streamlined operations Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo's wide range of features can be a double-edged sword. The initial setup and learning curve can be steep, especially for smaller companies or those without dedicated IT staff Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Reduced Downtime and Costs: By focusing on preventive maintenance and better monitoring of asset health, Maximo helps businesses avoid unexpected equipment failures. This translates to less downtime, improved operational efficiency, and potentially significant cost savings in terms of repairs and lost productivity. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback on the IBM Maximo Application Suite! We're delighted to hear that you appreciate its comprehensive features, adaptability, and seamless integration with other technologies. Regarding the learning curve, we encourage you to explore our training portal at [https://www.ibm.com/training/maximo] for resources tailored to your needs and to enhance your experience further.

We recommend that you join the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
Basil E.
BE
Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

The thing I like most about IBM maximo application suite is that its ability in integration and management of an asset's life cycle from purchase to disposal which streamlined our operations significantly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The one thing I dislike about IBM maximo application suite is the steep learning curve the user has to inculcate while using the software during the initial use. The. intricacies and nuances of the software is a bit hard to tackle for an early user. The software being sluggish during complex database analysis. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Our company was struggling with managing our diverse asset portfolio and performance, which includes production machinery, vehicles, facilities, and linear assets such as pipelines. However, since we started using IBM Maximo Application Suite, it has proven to be an invaluable solution that effectively addresses these challenges and provides substantial benefits. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Basil, thank you for your positive and honest review of IBM Maximo Application Suite. IBM continues to look at ways to enhance Maximo capabilities, simplifying where possible, while addressing the needs of customers across multiple industries. Input from customers like yourself help us identify and prioritize areas for us to focus on and improve. We really appreciate the feedback.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I appreciate IBM Maximo Application Suite for its extensive customization capabilities, allowing organizations to tailor the software to their specific asset management workflows and requirements, including the ability to configure fields, screens, and workflows to fit unique processes; this makes it highly adaptable to diverse industries and business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

A dated user interface, a steep learning curve for new users, potential high cost compared to other options, complex deployment process, and the need for significant customization to fit specific business needs. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

How we organize our applications that we use Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to provide your feedback based on your experience working with IBM Maximo Application Suite (MAS). We appreciate your comments about MAS extensive configuration capabilities that enable it to be implemented to meet business needs. You also commented on the user interface and learning curve required to learn the product. IBM has focused on delivering modern and updated applications with the new Maximo Application Framework. Delivering role based applications, dashboards and redesigned mobile applications. We hope you begin to see the improvements and benefits of using the changes we're making.

Riyasat A.
RA
Engineering Positions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

User friendly, I can say easy to use the interface provided by this application just amazing. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As per my experience I can't dislike. I will always like to use and recomend to my friends and family also. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Data preparation and analysis. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Riyasat, Thank you for your comments about your experience working with IBM Maximo Application Suite (MAS). IBM has put a significant focus on providing an improved user experience by delivering a modern, user-friendly and intuitive application UI and also with the new mobile applications. We're glad to see your positive feedback on ease of use.

PF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Maximo Application Suite?

In addition to being the best EAM tool on the market, it is capable of leveraging, optimizing and guaranteeing the quality of maintenance within factories and industries. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The product is great, but its only flaw is the infrastructure which, due to the latest update, requires a lot of hardware resources Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It helps us to have an overview of the tool, as well as predict asset failures, saving on maintenance costs and making the process more intelligent. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Pedro, We appreciate your feedback based on your experience working with IBM Maximo Application Suite (MAS), especially your comments about how it can help improve maintenance across industries. You also mentioned the infrastructure requirements with the containerized applications and the use of Red Hat OpenShift. We believe you'll see benefits from this architectural approach with improved administrative actions and easier upgrades. Thanks again for your input.

Verified User in Financial Services
IF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Easy UI and navigation during the appilcation proccess. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

No feedback, at least a confirmation email upon receiving of application would've been good. Didn't get a rejection decision email either. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Mainly it helps me with orginization of my applications lifecycle, especially prediticting and servicing downtimes, additionally i seldom use it to for data integration. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your feedback. We are glad to hear that the easy UI and navigation are helping with your application process. We appreciate your suggestion regarding email communication – could you please provide more details on this through our feedback channel at [ideas.ibm.com] so we can take appropriate action?

See how IBM Maximo Application Suite improved
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Maximo IT under Maximo suite really helps lot. Lot of our customers uses for their workloads. Integration with Maximo suite enables faster delivery. East of use and Ease of implementation. Development team is ready to consider the requirements and deliver it in the next release. Available 24x7 customer support. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

So far not seen any issues at this moment. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Enabling Maximo IT under Maximo Suite. Review collected by and hosted on G2.com.