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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

588 IBM Maximo Application Suite Reviews

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588 IBM Maximo Application Suite Reviews
4.4 out of 5
588 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Helio R.
HR
Head Of CAFM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about IBM Maximo Application Suite?

What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobile, and scheduling tools within the same environment really enhances operational efficiency. It’s built for scale, and when configured well, it can transform how maintenance and asset management are delivered. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM Maximo Application Suite is that some parts still feel overly complex or not fully intuitive -especially during initial setup or when enabling newer features. The reliance on technical skills for configuration can be a barrier, and documentation doesn’t always keep pace with the product’s evolution. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for you validation of the value of Maximo Application Suite as well as you honest feedback on some complexity related to system setup and deployment. We hear you and with each release we continuously drive to make improvements with both enhanced applications and administrative functions.

Viet N.
VN
International Program Manager | IBM Maximo Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about IBM Maximo Application Suite?

IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a software suite—it’s a strategic tool for optimizing performance, reducing costs, and extending asset life.

With MAS I have more opportunities to explore and expand many potentials in fields that I think will be very interesting. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complex Setup with RHO and require heave hardware on premise. Review collected by and hosted on G2.com.

Muhammad Ovais K.
MK
Senior Network Engineer
Telecommunications
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.

Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your feedback! We are glad to hear that IBM Maximo Application Suite has been instrumental in optimizing your asset utilization and reducing maintenance costs for your organization. We appreciate your feedback on the complexity of the system and integration, and we are continuously working to improve user experience and simplify the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Shubham D.
SD
Management Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

IBM Maximo manages enterprise assets and guides us on how to properly plan and use resources. Maximo's most valuable feature is its work order management feature and you can also customize the inventory module by adding as much information as you like. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Compared to other platforms, IBM Maximo's mobile application is not that impressive. For medium and small-scale companies it can be a little difficult to understand and use. In the first few days you'll find it a bit confusing to operate, so take your time getting used to it. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We have updated the product significantly and added many new features and functionalities [including Mobile] in the new Maximo Application Suite. Please contact your IBM Maximo sales representative to learn more about the product and schedule a demonstration.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like most about Maximo is how it brings everything together. From overall fleet management and maintenance scheduling to tracking the health and providing insights of our assets. This helps us reduce unplanned downtime, cuts maintenance costs and extends the life of our vehicles. The good thing about Maximo is the interface which is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

IBM upgrades sometimes cause disruption as they affect maintenance. From the beginning it requires a strong learning curve. Deployment is a complex process which can be problematic for smaller companies. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We're glad to hear that you find Maximo's interface user-friendly and that it helps you with fleet management and maintenance scheduling. We understand that upgrades and deployment can be challenging, and we're continuously working to improve the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Farhana Y.
FY
Technical writer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like best about IBM MAS is the mobile workforce's ability to be enabled. I find it useful that technicians can access and update asset data, create and manage work orders, and track asset health from the field. This improves operational efficiency and keeps everyone in sync, whether they are on-site or at a remote location. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM MAS is that its functionality isn’t always seamless when internet access is unavailable, causing potential disruptions in data synchronization when connectivity is restored. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Farhana, thank you for taking the time to send us your feedback and comments about your experience working with IBM Maximo Application Suite, specifically with the mobile applications. We've put significant focus on delivering mobile applications that enable technicians to work more efficiently while updating work orders, performing inspections, doing asset audits or working in the storeroom. The mobile applications work in both online and offline mode and we continue to look at ways to improve the synchronization process when reconnecting to the server.

Gaurav b.
GB
Web Maintenance Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I would like to say that the ease of access and use it provides is way better then the tools available in the market. It is easy to implement and apply to the assessts cordination. Whenever required it can used frequently and made available to the users. It provides excellent customer support whenever there is an issue with its variant features. I would like to say that the navigation is pretty easy as the integeration is quite simple and user-friendly. In total, it is a great product to ease productivity and management. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As of now, I do not find any issues with this software. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Gaurav, Thank you for taking the time to provide feedback based on you experience working with IBM Maximo Application Suite (MAS). We really appreciate your input.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

Its user freindly and with variety of things you can do on difeerent plat foam in different media of modes is incredibale . The best thing about IBM maximo is indutry accepted and renowned tool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Becuse its Internet based application or we can savy live so if users are more its crashes and the work you wanted to do is being compromised some time which I hate Review collected by and hosted on G2.com.

Ramaprakash G.
RG
Site Reliability Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Single pane as glass or unified experience Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Learning curve can be high, especially for certain features. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite applies advanced analytics and IoT integrations in proactive asset management and monitoring to seriously reduce downtime and enhance operational efficiency. Besides, the flexibility it provides for cloud, on-premise, and hybrid deployment makes it adaptable to different business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, which requires so much time and resources and technical expertise necessary in setup and configuration of the system. It can be somewhat contradictory for smaller organizations with only a few or limited IT support. Besides this, it also can be costly for those on the tighter budgets of businesses. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thanks for your honest feedback on the use of IBM Maximo Application Suite (MAS). We really appreciate your detailed comments on the AI capabilities that support the Predictive Maintenance and other applications within the Suite. We have plans to expand the use of Generative AI to support additional use-cases within Maximo. You also highlighted the learning curve and effort it takes to become proficient using MAS and the new containerized application platform and some of the cost that comes with it. We look to improve the architecture with each release and expect our customers to see additional benefits over time.